Suffolk County Community Resources for Social Workers

Status as of Monday, May 18, 2020

***This guide has been prepared by the Social Work team of the Suffolk County Legal Aid Society to assist other providers with resources during the COVID-19 pandemic.  We cannot guarantee its accuracy - this is only our current knowledge of available resources as of the date listed above.  You may wish to contact the providers to verify that this information is still valid.  Also, if you have any changes for your listed agency or suggested additions to this list, please email  Thanks!  

Suffolk County Department of Social Service

  • DSS is still taking walk-in clients for housing at the centers as long as they get there before 3pm as usual practice. Clients can call emergency housing after 4:30pm (631-854-9100) as well.

  • DSS is trying to limit the amount of people who come to the centers though, so they are conducting interview appointments via phone for recertification for SNAP or public assistance. Medicaid applications can still be mailed in and DSS will mail them a letter back with a phone interview appointment.
  • Locations:

  • Riverhead Center, 893 E. Main Street, Riverhead (631) 852-3500

  • Coram Center, 80 Middle Country Road, Coram (631) 854-2300

  • Smithtown Center, 200 Wireless Blvd, Hauppauge (631) 853-8714

  • South West Center, 2 South 2nd Street,  Deer Park  (631) 854-6600

  • Applications and recertifications can be submitted by mail (instead of coming to a center).  Eligibility Interviews and Recertification Interviews may be interviewed by phone. The department has made every effort to contact anyone with a scheduled appointment and will have that interview conducted on the same date and time by telephone.  
  • Consumers applying for emergencies may be interviewed by phone, however they will still need to provide documentation of the emergency need so that the department can make an accurate assessment and determine the assistance necessary to meet the need.
  • Temporary Assistance Applications can be completed, signed and then scanned and submitted along with any supporting documentation to the following email address:
  • Supplemental Nutrition Assistance Program (SNAP)
  • Applications and case recertification can be submitted electronically @ or by mail (instead of coming to a center).

  • Additionally, SNAP benefits can be used for online grocery purchases. Current participating retailers include: Amazon, Walmart and ShopRite. Amazon is available statewide; Walmart and ShopRite participate in specific zip codes. Walmart, depending on specific locations, offers delivery, pick-up or both. Clients can enter zip code on the Walmart or ShopRite websites to find availability.

  • Following the passage of the Families First Act- households who did not receive the maximum benefit for their household size for March and April will be receiving a one-time payment directly to their EBT accounts making up the difference for those months.  HWCLI can assist with remote SNAP assistance in Nassau & Suffolk- call 516-505-4437.
  • Suffolk County Indigent Burial Information  631-854-9856
  • To apply for Suffolk County Social Services indigent burial assistance, you must first choose a funeral home. Please advise the funeral home that you will be applying for a Social Services funeral. You may then apply using the online application here:

Coronavirus Resources


Reach Out- P: 844-863-9314


  •  NYS-COVID 19 Emotional Support Line is staffed by specially trained volunteers who can help.

NYS Coronavirus Hotline -P: 888-364-3065

  • The New York State Department of Health is allowing people to make appointments at their Suffolk County mobile testing site now. Suffolk County residents who want to make an appointment for the test can call the NYS Coronavirus Hotline and they will be triaged by a nurse or a healthcare professional.

Family & Children's Associations Bilingual COVID Hotline

  • FCA has launched a bilingual COVID crisis hotline: 516-546-0357. To learn more, see the linked flyers (English, Español ).  All services are free. Available services in Spanish and English include:
  • Medical Advocacy and Guidance
  • Support Services
  • Translation Assistance
  • Referrals for food, legal assistance and more


  • New York State is partnering with Headspace, a global leader in mindfulness and meditation, to offer free meditation and mindfulness content for all New Yorkers at .

Association of Mental Health and Wellness (MHAW) 631-471-7242 ext. 2 or email 

  • MHAW's Mental Health Helpline is a resource for all Suffolk County residents who may need help accessing mental health resources for themselves, or a loved one. Once you've made the call, the Helpline will follow up with you to ensure you receive the care you or your loved one is looking for.
  • MHAW also has a Peer Support Line and online Peer Support Groups meant to help mitigate the negative effects of social isolation during the pandemic.


Stony Brook University Hospital- P: 631-638-1320 (SBU hotline)

  • Drive-through testing-  Available at SBU South P Lot off Stony Brook Road. Residents must make advance appointments by calling 888-364-3065. Hours of operation are seven days a week, 7 am to 7 pm. Anyone ( all counties) who has contacted the NYS Department of Health (DOH) at 888-364-3065 and is part of the highest-risk population determined by DOH will be tested. Anyone who believes they’re at risk can call the DOH Hotline, and talk to experts to determine if and how they should be tested. Walk-ins are not accepted and will not be seen.
  • Coronavirus Patient Triage-If anyone believes they have been exposed to COVID-19 and develop a fever and symptoms, such as cough or difficulty breathing, and require evaluation by a medical professional /have been advised by your doctor to seek urgent medical care, please go directly to SBU Emergency Department.
  • From 11 am to 11 pm, patients driving to the ED entrance will be greeted and screened while in their vehicles by staff. Patients will be evaluated to determine the most appropriate care setting. This may include the main Emergency Department or the ER Field Satellite at SBU’s South P Lot.
  • For people who have concerns about symptoms, SBU Medicine coronavirus phone line is accessible at Coronavirus Hotline P:631-638-1320.

Northwell Health Urgent Care

  • Provider is utilizing online video screening for COVID19 symptoms with medical professions that assist to determine if further testing is needed

AFC Urgent Care

  • Molecular Testing for #COVID19 - this new test cuts the wait time for results to less than 15 minutes. Testing is on a walk in basis, first come, first serve basis -  no appointments will be accepted.  Testing is only available for people exhibiting COVID19 symptoms.  
  • Suffolk Locations:
  • West Islip - 125 Sunrise Highway, West Islip (631) 400-3430
  • Farmingdale - 1037 Fulton St, Farmingdale (631) 983-4578

ProHEALTH Urgent Care of Riverhead - Drive-thru testing

1149 Old Country Road, Riverhead, NY 11901

  • Open only for COVID-19 testing for adults & children.  Testing is by appointment only. Individuals experiencing #COVID19 symptoms and wishing to make an appointment at this drive-thru testing facility can call their dedicated hotline at 516-874-0411.        Our hotline is open from 8 a.m. to 7 p.m. Monday through Friday, and 8 a.m. to 4 p.m. Saturday and Sunday.
  • Drive through hours:  7 days/week, 8 a.m.–5 p.m.

Suffolk County Hotspot Testing at HRH Care locations  1-845-553-8030

  • Suffolk County is currently operating hotspot testing sites for all individuals regardless of immigration or insurance status. Testing is by appointment only, Monday through Friday 10am - 3pm.   Call 1-845-553-8030 to be screened for an appointment.
  • Locations:
  • HRHCare Amityville (Maxine S. Postal) - 1080 Sunrise Highway, Amityville, NY 11701
  • HRHCare Brentwood - 1869 Brentwood Road, Brentwood, NY 11717
  • HRHCare Huntington - 55 Horizon Drive, Huntington, NY 11743
  • HRHCare Riverhead - 300 Center Drive South, Riverhead, NY 11901
  • HRHCare Wyandanch (Martin Luther King, Jr.) - 1556 Straight Path, Wyandanch, NY 11798
  • HRHCare Elsie Owens Center - 82 Middle Country Road, Coram, NY


The Bartender Emergency Assistance Program 

  • The Bartender Emergency Assistance Program through USBG National Charity Foundation has an online application at  
  • Provides cash grants due to economic hardship related to COVID-19

One Fair Wage Emergency Fund

  • Provides temporary cash assistance to restaurant workers, car service drivers, personal service workers and more.  Online application at

United Way of Long Island:  United Together - A Response Fund for COVID-19

  • Grant will provide retail gift cards to eligible applicants as a result of the COVID-19 virus.  Applications are now open at
  • Assistance is limited to low-income, wage earners who reside in Nassau or Suffolk County and are recently unemployed or have been furloughed due to the effects of COVID-19. Applicants must meet the monthly income eligibility guidelines.

Childcare Scholarships for Essential Workers  

  • New York State will provide childcare scholarships to essential workers. Childcare costs will be covered for essential staff whose income is less than 300% of the federal poverty level - or $78,600 for a family of four. Essential workers (including health care providers, law enforcement, food delivery workers, grocery store employees and others) can use these scholarships to pay for their existing care arrangement.
  • If an essential worker needs childcare, they can contact the Child Care Council of Suffolk at 631-462-0303.  Website:

Informational flyers

New York State Office for New Americans (ONA) - Information about COVID-19 for New Americans

Support Groups

MHAW & MHANC Virtual Bereavement Groups

  • The Association of Mental Health & Wellness and the Mental Health Association of Nassau County are launching online bereavement support groups designed to provide comfort, support, and "grief tools" to those who have lost loved ones to the COVID-19 virus. The first group begins on Tuesday, May 19, 2020. For details, go to

Other COVID-19 Resources

Suffolk County Department of Health COVID-19 Release Letters

Suffolk County Crisis Hotlines

Suffolk County Mobile Crisis/DASH hotline 631-952-3333

Response Crisis Intervention/Suicide Prevention Hotline 631-751-7500

  • Hear2Help chat: Callers can chat privately with a Response counselor about any subject and receive the same compassion, referrals, and advocacy that they would find on our hotline.

National Suicide Prevention Lifeline

  • 1-800-273-TALK (8255)
  • 1-888-628-9454 (Espanol)

NYS Crisis TEXTING line

  • Anonymous texting service available 24/7, initiate texts by texting ‘GOT5’ to 741741.

Long Island Crisis Center: 516-679-1111

Brighter Tomorrows Hotline (631) 395-1800

  • Provides shelter and crisis intervention to victims of domestic violence

SAMHSA Disaster Distress Helpline  1-800-985-5990

  • Provides 24/7 crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters.         

LICADD Substance Abuse Hotline (631) 979-1700

  • 24-hr. Hotline
  • Clinicians are available to make treatment referrals, provide information about how to stay safe and sober during these uncertain times and offer general support to any one in need

VIBS Crisis hotline 

  • Free confidential services to survivors of domestic violence, rape and sexual assault
  • Available 24/7 at (631) 360-3606.
  • Online chat available Mon-Fri 9am - 5pm at

Crime Victims 24 hour hotline (631) 332-9234

Hate Crimes Hotline (631) 626-3156

L.I. Against Domestic Violence Hotline (631) 666-7181

Crime Victims Center (formerly Parents for Megan’s Law)  (631) 689-2672

  • All violent crime hotline:  (631) 626-3156
  • Rape Crisis hotline:  (631) 332-9234

The Retreat 24 hour hotline (631) 329-2200

Psychiatric Hospitals/DASH

DASH  (631) 952-3333

90 Adams Avenue, Hauppauge

Stony Brook CPEP- P: 631-444-6050.  

101 Nicolls Road, Stony Brook, NY 11794  

  • No visitors allowed for adult patients; pediatric patients are allowed one parent or legal guardian

Brunswick Hall at Brunswick Hospital Center- P: 631-789-7421

81 Louden Ave, Amityville, New York 11701

  • Inpatient psych remains open.  Walk-ins must go through the medical ER for medical clearance prior to admission.  Visiting hours suspended for adults, adolescents are ½ hour/day.  

Stony Brook - Eastern Long Island Hospital - Main: (631) 477-1000, P: 631-477-5265

201 Manor Place, Greenport, NY 11944

  • No visitors allowed to the psychiatry unit at this time.

Long Island Community Hospital - P: 631-687-4357 or 631-654-7760

101 Hospital Rd, Patchogue NY, 11772

  • No visitors allowed at this time.

St. Catherine’s of Sienna- P: 631-862-3100 (main),  (631) 862-3150 (inpatient psychiatry)

  • No visitors allowed at this time.

Mather Hospital - Northwell Health  Adults Inpatient Psych P: 631-476-2830

  • All visitation except when medically necessary (i.e. visitor is essential to the care of the patient) or for family members or legal representatives of patients in imminent end-of-life situations has been suspended.

Northwell Health Huntington Hospital- P: 631-351-2434

South Oaks (inpatient psychiatry) - P: (631) 608-5610

Outpatient Mental Health, Support Groups, and Warm Lines

WellLife Network’s Mental Health Programs

  • Prior to arranging client appointments contact will be made to verify that the individual has not been exposed to COVID-19 or is currently ill. A telephonic intake may be completed as needed.
  • Locations:
  • Wyandanch 234 Long Island Ave. Wyandanch NY 11798
  • Huntington 55 Horizon Drive Huntington NY 11743
  • Smithtown 11 Route 111 Smithtown, NY 11787
  • Coram 3600 Route 112 Coram NY 11727
  • Great Neck 800 Northern Blvd Great Neck NY 11021
  • All PROS locations are open for existing clients. Staff is providing services via telehealth for existing clients. Onsite services for injectable medication and blood work is being done with transportation being arranged for individuals. Should someone being screened and accepting of the program require injectable medication or blood work they would be included in the onsite service provision. Intakes for PROS services may contact programs as noted below:
  • Coram 631-920-8500
  • Smithtown 631-920-8306
  • Great Neck 516-829-9666
  • LI Adult HCBS - employment, empowerment, family support, psychosocial rehab, and community support services.   Recovery coordination initiates the referral process for HCBS services and should be contacted at 929-500-9199.
  • Children's and Family services include the full array of Community and Family Treatment and Support Services.  For more information regarding services, please call 631-920-8302.
  • Screening for Adult and Youth  Care Coordination would be initiated by calling our Outreach Coordinator at 631-920-8462.

South Oaks Outpatient- P: 631-608-5359

  • “We are doing intakes but treatment will be done telephonically with an assigned primary counselor throughout the week depending on clinical necessity. Patients will have to come in to provide a urine sample at random times. Psych evals are still being done in person and med management appointments are being done telephonically. Reports will be faxed at a much slower pace since counselors are working both on and off site, alternating weeks.”
  • South Oaks On Track Program-  Outpatient program specific for individuals who are suffering from first break psychosis; age range is 16-30.  Not accepting any new referrals until April.

Community Counseling (Moriches and Mastic Beach)- ***THIS DOESN'T INCLUDE RONKONKOMA- that is a different agency/provider.** Phone Mastic: 631-772-6220, Phone Center Moriches:631-874-0815

  • Mastic Beach and Center Moriches Therapy Appts - Office is open for administrative and LIMITED to clinicians' decision on if they are offering face to face sessions or telehealth . Most clinicians are providing ( and encouraged to) telehealth only at this time, however some are still seeing clients in person. No family members are permitted to enter the office with a client.
  • Psych Visits- All Psychiatrist Visits are via telehealth or phone, no in person sessions.
  • Are accepting new clients, however there is a waitlist currently (was prior to COVID19).

Community Counseling Services of Ronkonkoma- SA/ MH P: 631-471-3122  

  • Still taking new clients but appointments are telehealth only 3/19                  

Catholic Charities Outpatient- MH Bayshore and Medford, SA Commack.

  • Bay Shore Outpatient- P:631-665-6707
  • Open as of now, receiving a high volume of referrals currently.  
  • Medford Outpatient- P:  631- 654-1919
  • Open

Family Service League Mental Health Programs -  All MH program locations are open for existing clients. Staff are contacting clients before appointments to verify that they have not been exposed to COVID-19 or ill.  If clients cannot come in, staff are trying to provide services via telehealth.

  • Central Islip  – NOT taking any new referrals as of 3/18
  • Bayshore – only taking hospital referrals right now for MH
  • Mastic (*MH & SA*) -  currently open and taking referrals
  • East Hampton (MH)
  • Huntington (MH) - (631) 396-2300

Association for Mental Health and Wellness (MHAW)

  • The Peer Support Line is accessible by calling 631-471-7242, ext. 1217.
  • Online Peer Support Groups can be accessed via their website:
  • The Mental Health Helpline can be reached at 631-471-7242 ext. 2, and at    Current hours are Mon. thru Fri. 9am to 5pm, but they plan to expand those hours into the evening and weekend in the coming weeks. The Helpline is a valuable resource for people who need access to services to meet their mental health needs.
  • Veteran Services (see Veterans section)

Substance Use Disorder Providers

***As of March 21st, New York’s OASAS placed restrictions on all admissions to residential treatment programs- no new inpatient admissions until further notice. People can be screened then placed on waitlists for admissions unless they are in active withdrawal.  Detox is still accessible for those needing withdrawal management/stabilization but inpatient access is limited significantly due to the virus and the risks to staff and other patients.***

Detoxification Programs

St. Charles (631) 474 - 6981

     Accepting new admissions during COVID19 pandemic

South Oaks (631) 608 - 5610

     Not accepting new admissions during COVID19 pandemic

Quannacut  (631) 477 - 8877

      Accepting new admissions during COVID19 pandemic

Nassau University Medical Center (NUMC)

Inpatient Substance Abuse Programs

CK Post  (631) 434 – 7200

998 Crooked Hill Rd, Brentwood, NY 11717

  • Is open during COVID19 and taking new admission for clients who are at most risk of relapse.  If a client is in-custody or if they have a considerable length of time clean, they may not be given immediate consideration unless there are several beds available.


  • No new inpatient admissions currently

Seafield  (800) 448- 4808

  • Open and continuing to provide outpatient services, detox, inpatient rehab and sober living. No wait for appointments.
  • Suffolk County Locations:
  • Inpatient:  Westhampton Beach (631) 288-1122

Samaritan Daytop Village (845-647-6575)

Ellenville, NY

  • Has inpatient rehab beds available in Ellenville, NY (845-647-6575).  Must need stabilization and meet admissions criteria.  They must sign a consent agreeing to a 14-day quarantine at the facility if admitted.  
  • LM for Jamaica location update (718-657-6195).  

Retreat at Lancaster County  (866) 938-9101

Ephrata, PA

  • Has inpatient beds available and accepting new admissions, must complete a medical and geographical screening (i.e. following any local restrictions/quarantine recommendations) via a telehealth platform.  Full range of services including 24/7 medically-monitored detox, treatment for co-occurring disorders, inpatient rehab, groups, and holistic treatment.

Phoenix House Residential programs- Long Island Admissions 631-306-5700, or 1 888 671 9392

Ronk. Men’s and Women’s Program P: 631-471-5666, East Hampton/ Wainscott Program P: 631-537-2891, East Hampton Outpatient Program P: 631-329-0373, Hauppauge Men’s Program P: 631-979-0922, Pilgrim Grounds/ Brentwood Residential (Long-Term) and PROS P: 631-306-5700.

  •  4/13/20 - No new admissions to any of their residential programs, and no waitlist currently available.


  • At this time, Outreach’s outpatient facilities are operational.  Appointments for assessments, admissions and individual counseling are being made and services are being conducted.
  • Group counseling services have been temporarily discontinued.
  • Locations
  • Outpatient - doing intakes/new admissions and sessions via telehealth.
  • Bellport 631-286-0700
  • Brentwood (631-436-6065) - offers bilingual services in Spanish
  • Inpatient - no new admissions currently
  • Outreach Recovery Center at Pilgrim State (adult males) 631-521-8400  Taking referrals, but no new admissions available.  
  • Outreach House II at Pilgrim State (teens 12-18) (631) 231-3232 Taking referrals, but no new admissions available.  
  • Outreach Women’s Recovery Residence (adult females) (631) 469-6200 Accepting referrals, but no new admissions available.  This is a 25-bed facility for adult females in recovery from substance use disorders. The program currently focuses on the Reintegration phase of treatment per NYS OASAS regulations. Residents must have a primary diagnosis of a substance use disorder and have the ability to maintain ADL's independently (maintenance of hygiene and living space).

Seafield  (800) 448- 4808

  • Open and continuing to provide outpatient services, detox, inpatient rehab and sober living. No wait for appointments.
  • Suffolk County Locations:
  • Inpatient:  Westhampton Beach (631) 288-1122
  • Outpatient Rehab:
  • 37 John Street, Amityville  (631) 424-2900
  • 251 Route 112, Building 9, Suite 2, Medford  (631) 451-6007
  • 475 East Main Street, 1st Floor, Suite 101, East Patchogue (631) 363-2001
  • 212 and 230 West Main Street, Riverhead  (631) 369-7800

Samaritan Daytop Village (845-647-6575)

Ellenville, NY

  • Has inpatient rehab beds available in Ellenville, NY (845-647-6575).  Must need stabilization and meet admissions criteria.  They must sign a consent agreeing to a 14-day quarantine at the facility if admitted.  
  • No update available Jamaica location update (718-657-6195).  

Retreat at Lancaster County  (866) 938-9101

Ephrata, PA

  • Has inpatient beds available and accepting new admissions, must complete a medical and geographical screening (i.e. following any local restrictions/quarantine recommendations) via a telehealth platform.  Full range of services including 24/7 medically-monitored detox, treatment for co-occurring disorders, inpatient rehab, groups, and holistic treatment.

Substance Abuse Evaluations

BEST- Deer Park, East Setauket, Middle Island (their other Suffolk locations are not OASAS certified, but can be used for mental health services)

  • Evals are 3 sessions:  $175/first, $140/second, $140/third.  Drug/alcohol testing is being done via swab sent to client’s home.  Many insurances cover the evals.  BEST states that the lab results are accurate and tests for all substances and alcohol.  Client must open it, seal it in a test tube, place it in a sealed bag, and send back via UPS.  If any signs of tampering, the lab will record it as a positive result.  Due to extra time with mailing, evals may take 4-6 weeks to receive.
  • Outpatient services are minimum of 3 times/week, plus groups are offered.  Sessions are 45 minutes, groups are 1 hour.  Drug/alcohol testing is being done via at home swab weekly, or more frequently at counselors discretion.Clients are being seen via telehealth sessions on Zoom for all services. Accepts most insurances and Medicaid.
  • All clients receiving MAT services or psych meds are meeting with prescriber via video or phone.  MAT medications are being prescribed for a week at a time.  
  • OASAS certified site locations
  • 770 Grand Blvd Suite 17, Deer Park, NY 11729  631-392-HELP (631-392-4357)
  • 21 Technology Drive, East Setauket, NY 11733 631-675-2400
  • 6-7 Middle Country Road, Coram, NY 11727  631-946-6060

Outpatient Substance Abuse Treatment Programs

Victory Recovery Partners - Substance Abuse Treatment 631-696-HELP (4357)

  • Medication Assisted Treatment (including Suboxone and similar medications), Psychiatric Care (including medication management), Behavioral Health services (including individual and group counseling), and Wellness care – through remote Video Visits. Victory’s physicians, psychiatrists, and behavioral health clinicians are fully equipped with telemedicine technology needed to continue rendering care.
  • Patients can book appointments 24/7 by calling 631-696-HELP (4357) or through the company’s website:

Hudson River HealthCare (HRHCare) - 845-422-1197

  • Treatment program for Opioid Use Disorder - located at the Wyandanch, Brentwood, Riverhead, and Shirley locations. Initial intake is via phone at 845-422-1197
  • Marilyn A. Shellabarger Health Center, 500 Montauk Highway, Shirley, NY,
  • Martin Luther King Jr. Health Center – 1556 Straight Path, Wyandanch, NY
  • HRH Brentwood Center-1869 Brentwood Road, Brentwood, NY
  • Health Center at Riverhead - 300 Center Drive South, Riverhead

WellLife Network’s Addiction & Recovery Services: Intakes (631) 920-8327

  • Offers a full continuum of services including medication assisted treatment.
  • Onsite services for injectable medication and blood work are being done with transportation being arranged for individuals.
  • An individual presenting at one of the sites would be asked the relevant health questions and if the answers are no, a clinician would either meet with them in the site, or a decision could include a telephonic intake.  Requests for service through our intake line  (631) 920-8327 would be scheduled and an in person or telephonic intake completed followed by assignment to a clinician for ongoing treatment.
  • Locations:
  • Wyandanch 234 Long Island Ave. Wyandanch NY 11798
  • Huntington 55 Horizon Drive Huntington NY 11743
  •  Smithtown 11 Route 111 Smithtown, NY 11787
  • Coram 3600 Route 112 Coram NY 11727

South Oaks- P: 631-608-5028

  • Not accepting new admissions into their detox or inpatient 28-day program.  No confirmed date as to when they will be accepting new admission.
  • Still doing iop intakes and telephonic health sessions.  No outside 12 step programs being held

St. Charles Hospital - inpatient rehab

  • Continuing to accept new admissions, however they are completely full as of 4/10/20 and do not anticipate having any availability for the next 2 weeks.  

Mather outpatient chemical dependency- P: 631-331-8200

  • Open - taking new clients doing telehealth and zoom sessions as of 3/24

Maryhaven Center of Hope -  Steps to Life Program (631) 727-0710

240 West Main Street, Riverhead, NY 11901

  • Recovery and stabilization services for adolescents (12+) and adults who have a history of substance abuse and/or co-occurring disorders.
  • Services include individual/group counseling, family counseling, assessments, medication review and management, and treatment planning.  
  • Injectable medications are still being provided in person.  All other services are currently provided via phone and telehealth.  

Family Service League-

  • Outpatient SA facilities are open - Mastic and Bayshore

Commack- Alcohol and Drug Treatment Program- P: 631-543-6200

  • Open

BEST- Deer Park, East Setauket, Middle Island (their other Suffolk locations are not OASAS certified, but can be used for mental health services)

  • Evals are 3 sessions:  $175/first, $140/second, $140/third.  Drug/alcohol testing is being done via swab sent to client’s home.  Many insurances cover the evals.  BEST states that the lab results are accurate and tests for all substances and alcohol.  Client must open it, seal it in a test tube, place it in a sealed bag, and send back via UPS.  If any signs of tampering, the lab will record it as a positive result.  Due to extra time with mailing, evals may take 4-6 weeks to receive.
  • Outpatient services are minimum of 3 times/week, plus groups are offered.  Sessions are 45 minutes, groups are 1 hour.  Drug/alcohol testing is being done via at home swab weekly, or more frequently at counselors discretion.Clients are being seen via telehealth sessions on Zoom for all services. Accepts most insurances and Medicaid.
  • All clients receiving MAT services or psych meds are meeting with prescriber via video or phone.  MAT medications are being prescribed for a week at a time.  
  • OASAS certified site locations
  • 770 Grand Blvd Suite 17, Deer Park, NY 11729  631-392-HELP (631-392-4357)
  • 21 Technology Drive, East Setauket, NY 11733 631-675-2400
  • 6-7 Middle Country Road, Coram, NY 11727  631-946-6060

Methadone Clinics- Hauppauge and Riverhead Clinics- Hauppauge P: 631-853-7373, Riverhead P: 631-852-2680

  • Will be operating under normal hours, but will be screening all clients with basic health questions. Clinics are inclined to give more take homes, but take homes will not exceed more than 1-2 extra days. Clients that were not eligible for take homes prior, are not eligible for take homes due to the virus.


LI Community Hospital Outpatient Drug Program in Shirley (Formerly known as Brookhaven memorial Hospital)- P:631-852-1070

  • As of 3/23/20:  providing in-person (for those who are comfortable going in), telephonic, and telehealth (limited but growing capabilities).  
  • Assessments, medication management, psych evals, group and individual sessions for adults 18+.

Long Island Addiction Resource Center- See Hotlines/ Websites Below

LICADD- P: 631-979-1700 ( 24 hour hotline for those struggling with SA, including family members affected).

  • LICADD 24/7 Substance Abuse Hotline available at 516-747-2606 or 631-979-1700 ( secure video counseling sessions available), live credentialed LICADD clinicians at www.
  • Phone and Self-help Resources:

New Hope Rising Therapy & Wellness Center, (631) 336-9990

64 Old Riverhead Road, Westhampton Beach, NY 11978

  • Provides safe and supportive recovery housing for men and women in Suffolk County.  
  • They do not accept anyone on any controlled substances, including suboxone.  No out of pocket cost for clients who are eligible for public assistance.  
  • Currently accepting new residents with policies and procedures put into place to ensure the safety and health of current residents and new admits.  The men's program is currently full (as of 4/9/20) and has a waitlist, but there are openings for the women's program.
  • All in person therapy services are being done via telehealth.
  • Contact:, or (631) 336-9990


Long Island Coalition for the Homeless (631) 464-4314 

  • 3/26 - per Newsday article:   “Greta Guarton, executive director of the Amityville-based Long Island Coalition for the Homeless, which connects the homeless with long-term housing, said her organization will close its charity boutique and is not accepting clothing donations. Her staff will stay in touch with clients through phone and email and do much of their work via the internet, she said, but the organization will have to consider whether to take in new clients amid the pandemic.”

Salvation Army (347) 395-3943

  • Process: Call the phone number listed above for triage. Clients that are experiencing cold-like symptoms will need to be cleared before being admitted. Will house people if sanctioned by DSS.
  • As of 3/20, has suspended all intakes to ARC (Adult Rehab Center) for a minimum of 2 weeks
  • The Salvation Army of Greater New York has established a COVID-19 hotline (347) 395-3943 which would be the single contact point for people with no prior association to The Salvation Army to access services at their local centers.

Maureen’s Haven- P:631-727-6931

  • As of 3/21, Day center is operating on a limited basis.  Contact (Dan O’Shea, Executive Director) with any questions.  Overnight shelter is still open.
  • Population: All community members regardless of citizenship status

Hope for Youth- P:516-659-0923

  • Population: Young people ages 16-20 years old regardless of citizenship status
  • Process: Call the 24-crisis line, listed above. Clients can be housed as long as they pass the medical screening process during intake.
  • Taking intakes on the phone, but wait-list only for housing as of 3/23/20

Pax Christi  P: 631-928-9108

  • Process: Clients will be medically screened at the door and still need to be vetted by DSS for overnight services before being admitted. Will house people if they are sanctioned by DSS.
  • Additional Services: The Walk-In Center is still open from Monday- Thursday from 8am-5pm where clients can have access to food and showers.
  • Location: 225 Oakland Ave, Port Jefferson, NY

Local Food Pantries and Feeding Resources

Lighthouse Mission Mobile Food Outreach Locations (confirmed still available 3/25) - P:  631-758-7584

Daily Food Outreach Locations, Times, & Directions:

  • Ronkonkoma Outreach: Mondays 12:00pm-1:00pm 565 Portion Road., Lake Ronkonkoma, N.Y. 11779 
  • Coram Outreach: Mondays 12:00pm-1:00pm 79 Middle Country Road., Coram, NY 11727
  • Central Islip Outreach: Wednesdays 12:00pm-1:00pm 1 Carleton Ave, Central Islip, NY 11722 
  • Rocky Point Outreach: Wednesdays 12:00pm-1:00pm 683 NY-25A, Rocky Point, NY 11778 
  • Shirley Outreach: Thursdays 12:00pm-1:00pm 405 William Floyd Parkway, Shirley, NY 11967 
  • Port Jefferson Station Outreach: Thursdays 12:00pm-1:00pm 499 Main Street, Port Jefferson Station, NY 11776 
  • Riverhead Outreach: Fridays 12:00pm-1:00pm 2933 Railroad Avenue, Riverhead, NY 11901
  •  Centereach Outreach: Fridays 12:00pm-1:00pm 2150 Middle Country Road, Centereach, NY 11720 
  • Patchogue Outreach: Saturdays 10:00am-11:00am 90 Terry Street, Patchogue, NY 11772 
  • Bellport Outreach: Saturdays 12:00pm-1:00pm Temporarily: 685 Brookhaven Avenue, Bellport, NY 11713 

Long Island Cares (LIC)  (631) 582-3663

  • LIC will perform Grab and Go breakfast to children and adults in need (Aspara”Gus” Truck)
  • LIC will provide emergency bags of food to seniors and individuals in need (Support our Seniors Program).  Consists of: 9 meals per person, 3 meals per day, for 3 days based on Feeding America guidelines.
  • LIC will provide emergency food to individuals in need - Mobile Outreach Resource Enterprise (M.O.R.E.) Pantry supplies. 3 meals per day for 3 days.
  • LIC operates satellite locations including its own emergency food pantries at several community locations. Visit a Satellite Center to receive food boxes. Staff will deliver to your vehicle. Call to make an appointment. Hours: Monday, Wednesday and Friday from 8:00 AM – 4:00 pm; Tuesday – Thursday from 9:00 pm– 5:00 pm. Staff will also be available to assist people at other times including, weekends by appointment only by calling (631) 582-3663 Ext 109.
  • For a list of distributions, please visit
  • Suffolk County Locations:
  • Long Island Cares - The Harry Chapin Regional Food Bank 10 Davids Drive – Harry Chapin Way, Hauppauge (631) 582-FOOD for appointment
  • South Shore Service Center 163-1 North Wellwood Avenue, Lindenhurst (631) 991-8106 for appointment
  • Harry Chapin Food Bank and Humanitarian Center 220 Broadway, Huntington Station (631) 824-6384 for appointment
  • Baxter’s Pet Pantry & Retail Food Rescue Center 161 North Wellwood Avenue, Lindenhurst (631) 991-8106 for appointment
  • Hunger Assistance & Humanitarian Center of the Hamptons 286 West Montauk Highway, Hampton Bays (631) 613-3344 for appointment

Island Harvest- P:631-873-4775

  •  Island Harvest is providing support during the COVID-19 outbreak. To get help, or to volunteer, please call 631-873-4775 or visit To find a food pantry near you, visit

Genesis Church

  • Drive Thru Food Pantry will be open on Thursdays 10.00am till 12.00noon.  Everyone welcome, no questions asked.
  • Genesis Church, 28A Industrial Blvd, Medford

Welcome Friends

Terri Aragon, Coordinator (631) 689-7984

  • Welcome Friends in Conjunction with The 5th Season Restaurant in Port Jefferson will be serving take out meals only for those in need, Fridays 4:45-5:45pm.

St. Paul's Evangelical Lutheran Church - Parking Lot

309 Patchogue Road Port Jefferson NY

  • On Mondays and Wednesdays, from 1-2pm - the Steamroom restaurant will be distributing complete meals.  

The Butterfly Effect Project/ Montauk Iced Tea

  • Help for whom: The elderly, disabled and anyone who is unable or afraid to leave their houses
  • From whom: Montauk Iced Tea and H2O of Southampton, in partnership with First Baptist Church of Riverhead, Open Arms Food Pantry, and The Butterfly Effect Project
  • What’s offered: Twice a week, they will provide supplies to keep people safe and healthy by delivering groceries and other items in Montauk Iced Tea vehicles.
  • How to get it: Contact The Butterfly Effect Project weekdays from Monday to Friday, 10 a.m. to 2 p.m., at 631-591-0759, or Montauk Iced Tea at

The Bellport Country Club

40 South Country Road, Bellport, NY 11713

  • Bellport Country Club is offering community members FREE MEALS this Friday, April 3, 12-3:30pm.
  • You do not need to be a member! No calls or appointments required. Just drive up and they will bring out whatever you need while they are able to supply.

Gerald Ryan Outreach Center- P:631-643-7591

1434 Straight Path, Wyandanch, New York, 11798

  • Contact: for information, as their phone is not being answered at this time.  
  • Tues night shelter is closed.  
  • Food pantry is now open starting 4/14/20; Tuesdays and Thursdays 9:45am - 12:45pm.  Clients are asked to bring photo ID.  

CenterPoint Church

68 Redington Street, Bay Shore

  • Food pantry is open on Saturdays, 11am - 12 noon.

Community Action Southold Town (CAST) (631) 477-1717

316 Front Street, Greenport, NY 11944

  • Food pantry: Monday 9-12pm; Tuesday 3:00- 6:00pm and Friday 9:00- 12:00pm.
  • Feed A Kid Bags for children:  open the same hours as the food pantry.  They have bilingual staff that is sharing Census 2020 information and other resources needed at this time.  Locations:  
  • Holy Trinity Episcopal Church - 768 Main St, Greenport, NY 11944
  • Southold Presbyterian Church - 53100 NY-25, Southold, NY 11971


Smithtown Senior Center 631-360-7616

  • Delivers breakfast and lunch to Town of Smithtown seniors during COVID-19 crisis.  The suggested donation is $2.50 per meal.

All Seniors Assistance Program (ASAP) for Southampton Town Residents

  • Southampton Town has launched a new FREE delivery service for seniors 60 years and older.  Participating local merchants will accept prepaid phone orders for groceries, pharmacy needs and other essentials. The Town will deliver those orders to our seniors at NO COST.  Call 631-702-1777 Monday through Friday from 10 a.m. to 4:00 p.m. to register for the program or at

Riverhead SAFE - Senior Assistance For Essentials (assisting Riverhead veterans as well)

631-727-3200 Ext 211

  • Free “essentials” delivery service program from participating local merchants for Town of Riverhead seniors and veterans during COVID-19 crisis.  Call 631-727-3200 Ext 211, email, or register online at

Rose Caracappa Senior Center  631-476-6449

739 Route 25A, Mt. Sinai

  • Center is closed. Meals on Wheels deliveries will continue to the homebound senior citizen population. Seniors previously served by congregate nutrition programs at senior centers will be offered meal delivery at their homes.


Association for Mental Health and Wellness (MHAW)

  • The Dwyer Peer Support Project provides peer-to-peer support for our military Veterans.  It is moving its groups to an online platform. You can go to for updated information or call 631-766-5806.
  • Veterans will keep receiving our wide range of support services, including housing services, case management, education, and training. Their 3 food pantries remain open.
  • The Vets Place shelter in Yaphank – which MHAW runs through our Suffolk County United Veterans program – is continuing to serve the needs of Veterans with housing for the homeless, as well as support services.  
  • To limit potential exposure to the COVID-19 virus, however, we’ve suspended use of the Vets Place’s kitchen, where lunch and dinner are usually prepared daily. Instead, we’ll have lunch and dinner delivered each day. Dry, pre-packed breakfast is provided onsite.

EOC Supportive Housing for Veterans & Their Families - P:631-289-2601, ext 125

  • NOT EMERGENCY HOUSING but assist with securing long-term independent housing for veterans and they are still operational during the COVID-19 crisis
  • Population: Veterans without a dishonorable discharge and at least one day of active duty
  • Process: Contact the number above for an intake and screening if eligible so the veteran can begin sending the necessary documents
  • As of 3/23/20 - fully operational, no changes reported

Beacon Veteran’s House- P: 631-771-0209

  • Services: Veterans facing homelessness
  • Process: Call the Intake line listed above for a screening for the veteran. The client does not need a referral from the VA for housing services. Once medically cleared, they can be admitted
  • No changes in hours or coverage are anticipated for the foreseeable future - they will continue to operate as usual.  

Immigration Resources

Adelante - 10 3rd Ave Brentwood, NY Off Fifth Ave 631-234-1049

  • Housing, Health Services, Food & Nutrition, Educational Services, Legal Supports and Family Supports. There is no longer a Central Islip location on Carleton Ave. The office in Brentwood is closed, but they are taking calls.

Catholic Charities Women Infants Childrens Program (WIC)- Amityville Center 143 Schleigel Blvd Amityville, NY 11701 631-842-4123.

  • Hours Mon., Wed., Fri. 8:30 a.m.-4:15 p.m.; Tue. 11 a.m.- 6:45 p.m.; Thu. 7 a.m.-2445 p.m. Fri., 8:30-12 4:30  Facility is not open, but they are taking phone calls.

Family Service League

  •  Brookhaven Kanas Family Center (East Yaphank): 631-924-3741  Lovino South Shore Family Center (Bay Shore): 631-647-3100 Manor Field Family Center (Huntington Station): 631-425-9694, Olsten Family Center (Huntington): 631-427-3700  Riverhead Family Center (Riverhead): 631-369-0104. Only the bold print has bilingual services. Facilities are all closed but taking phone calls.  The location in Bayshore is not taking new clients.

Pronto of Long Island, Inc - 128 Pine Aire Drive Bayshore, NY 11706 631-8290

  • Open, clients can call or walk in.  Current hours are 9am-2pm.  Bilingual staff.
  • Services include access to resources, information and assistance regarding: immigration status, SNAP (Food stamps), and entitlement support, an immunization program (Shots for Tots), a thrift center with slightly used clothing and a food pantry .  

Domestic Violence Perpetrator Programming

Community Counseling Services- Center Moriches

408 Main Street South

Center Moriches, NY 11934

Phone: 631-874-0185

Fax: 631-909-4796

12 Week Educational Series (Saturdays 12-1pm)

*Takes Insurance or $50/session

*Taking New Clients- Telehealth only*

Community Counseling Services- Mastic

410 Neighborhood Road

Mastic Beach, NY 11951

Phone: 631-772-6220

Fax: 631-772-6221

12 Week Educational Series

Takes Insurance or $50/session

*Taking New Clients- Telehealth only*

Community Counseling Services- Ronkonkoma

3281 Veterans Memorial Highway

Ronkonkoma, NY 11779

Phone: 631-471-3122

Fax: 631-471-3036

20-Week Program (Saturday Morning Groups)

*Takes Insurance*

*Telehealth Only*

True North Counseling Services

111 Smithtown Bypass

Hauppauge, NY 11788 Suite 225

Phone: 631-406-6951

Fax: 631-460-7959

Intake fee for Legal Aid Clients is $50 and weekly sessions are $45 for Legal Aid Clients

32- week program

*Taking New Clients- Telehealth only*

Domestic Violence Survivor’s Programming

Anyone whose life is in immediate danger should call 911.

During COVID-19 Quarantine, interviews, petitions, orders of protection can be done remotely via video and telephone. Please call one of the following agency hotlines for assistance:

  • LI Coalition Against Domestic Violence- (631) 666-8833
  • Provides shelter and crisis intervention counseling and services to victims of domestic violence
  • The Retreat- (631) 329-2200
  • Provides shelter and crisis intervention counseling and services to victims of domestic violence
  • Crime Victims Center (631) 689-1800
  • Brighter Tomorrows (631) 395-1800 - Provides shelter and crisis intervention to victims of domestic violence
  • VIBS (Suffolk)- P: 631-360-3606 ( Hotline/ Crisis services, linkage to advocate)
  • As of March 24, 2020, all VIBS services are being offered remotely with the safety and well-being of staff and clients being our top priority.
  • Services available include: counseling, advocacy, legal services and community education/outreach. In addition, our Sexual Assault Nurse Examiners (SANE) and rape crisis counselors (RCC) continue to assist victims of rape/sexual assault.
  • If you need assistance, please call (631) 360-3730 OR email
  • Hours of Operation (including LIVE web chat)  — Monday – Friday, 9 a.m. – 5 p.m.  Crisis hotline available 24/7 at (631) 360-3606.

The Safe Center (Nassau) P: 516-542-0404 ( Hotline/ Crisis Services)

  • All non-emergent services will be provided remotely until further notice.
  • They are maintaining emergency service responses (Hotline, Safe Home, and Child Advocacy Center).
  • If a client needs to speak to their Counselor, Advocate, or Attorney, they should call them directly. If they don’t have their direct number please call the main number (516)465-4700 and leave a message.  

ECLI (Suffolk)- P: 631-913-8655

  • Population: Domestic Violence and Trafficking Survivors
  • Working remotely but still taking new referrals

Sepa Mujer: Ayuda Latina Hotline (833-762-9832)

  • SEPA Mujer, Incl offers a 24-hour/ 7 day-per-week Spanish-language hotline for Latina immigrant victims of crime. Provides emotional support, information and referrals to victims of gender-based violence, hate crimes, wage theft, and gang violence.
  • Ayuda Latina, which is a part of SEPA Mujer’s Victim’s Assistance Program funded by the New York State Office of Victim’s Services, will be facilitated by SEPA Mujer members who hail from a myriad of diverse Latin American backgrounds. Additional program services include case management, legal immigration case relief services, and a sexual assault survivor support group. LINEA DE AYUDA LATINA EN ESPAÑOL PARA INMIGRANTES VÍCTIMAS DE CRIMEN (833) SMAYUDA (833-762-9832)

HIV & Hepatitis C Services

HRHCare - Genesis Program

  • Testing and Treatment for HIV, Hepatitis C, and other STI’s is available at most HRH Locations and additional locations including:
  • Marilyn A. Shellabarger Health Center, 500 Montauk Highway, Shirley, NY,
  • HRH Elsie Owens Health Center – 82 Middle Country Road, Coram, NY.
  • HRH Maxine S. Postal Tri-Community Health Center – 1080 Sunrise Highway, Amityville, NY.
  • HRH Patchogue Center– 501 N. Ocean Ave, Patchogue, NY 11772 631-866-2030 (new address)
  • Martin Luther King Jr. Health Center – 1556 Straight Path, Wyandanch, NY
  • HRH Brentwood Center-1869 Brentwood Road, Brentwood, NY
  • Open and accepting referrals.  Will be moving to telemedicine for follow up appts.

LGBT Services

The Freedman Group

  • We are open and providing mental health services via a HIPPA compliant Telehealth service. Telephone 631-737-5559 Fax 631-737-0001.

Legal Resources

Empire Justice Center  631-650-2306

  • Provides advocacy and legal assistance at no cost to low income Long Islanders in Nassau and Suffolk, regardless of immigration status. EJC can assist with matters related to public benefits, immigration, consumer fraud, housing (for tenants facing eviction), disability rights, language access, child support, and other non-criminal matters. Additionally, EJC is available to provide technical assistance to other advocates and to accept calls from the community, as well as referrals. Clients/providers are able to email, especially if questions regarding public charge and immigrant access to benefits.

Legal Information for Families Today (LIFT) Helpline 212-343-1122 or Toll Free 800-696-8629 (M-F 9am-1pm and 2pm-5pm)

  • Provides free family law information and advice that is open to all, although LIFT does not provide full legal representation. “LIFT is dedicated to enhancing access to justice for families involved in the New York Family Court system.” Parents and caregivers seeking information about New York child support, custody, visitation, paternity, or Family Court procedure LIFT can provide information via helpline and can arrange one-on-one consultations for legal advice on issues of paternity, child support, custody, and visitation.

Nassau Suffolk Law Services

  • Nassau Suffolk Law Services is working remotely, but phone lines are open to serve existing clients as well as those newly in need of assistance. The Legal Support Center for Advocates also remains open and available to assist advocates at 3309 or 3324. Please call our general phone line to be routed to the appropriate unit:
  • Western Suffolk (631) 232-2400
  • Eastern Suffolk (631) 369-1112
  • Please note on NS Law Services Website are PDF Guides available for Clients being faced with evictions and how they should be handling them, NS Law Services is updating these forums frequently. If you have a client that has been served by the sheriff with an eviction, please use their website - they are answering many questions.

Hate Crime Resources

  • Individuals Who Have Experienced Hate Crimes and Bias-Based Incidents ( due to COVID19)Are Encouraged to Call the Ongoing Hotline at 1-800-771-7755, or email

Health Insurance Coverage

Nassau Suffolk Hospital Council 631-656-9783; Press Option 2

  • Nassau Suffolk Hospital Council continues to provide Medicaid enrollment assistance.  As messages come in, staff working remotely will be assigned to callers to provide assistance.  We are also here to answer any questions people may have regarding utilizing insurance, understanding their benefits, finding specialists, etc.
  • Just as a reminder, below are the Medicaid programs we can assist people in applying:
  • Community Medicaid (including those with excess income and/or resources)
  • Medicaid for home care services
  • Medicaid for nursing home care or other services in an in-patient setting
  • Medicaid for adults and children in need of waiver services (OPWDD, Traumatic Brain Injury, Bridges to Health and other HCBS programs, etc.)
  • Medicaid for working people with disabilities who want to buy into the program
  • Medicare Savings Program for those with Medicare that need help paying Part A, Part B, and/or prescription drugs
  • Medicare enrollment assistance for those also eligible for Medicaid

NYS of Health Marketplace Online Enrollment

  • If you require in person help you can utilize the navigator search, set the search settings to SUFFOLK, and ENGLISH, as well as NAVIGATOR and it will generate contact numbers and emails in which you can contact navigators directly.  
  • The Special Open Enrollment Period for uninsured New Yorkers to apply for coverage through NY State of Health or directly to insurers has been extended through June 15, 2020.
  • In Suffolk, HWCLI provides enrollment services and individuals can set up an appointment by calling 516-505-4426.  Clients can leave their name and call back number, a navigator will return a call in 2 business days to assist with enrolling over the phone.   To raise awareness of this Special Enrollment period, we have created an easy to share video outlining our services:


  • To file a claim log on to:
  • NYSDOL is implementing a new more efficient filing system based on the first letter of the applicant's last name (alphabetical order).
  • Here is the step-by-step process for filing; A - F : Monday G – N : Tuesday O – Z : Wednesday Missed your day : Thursday and Friday Filing later in the week will not delay payments or affect the date of an individual’s claim, since all claims are effective on the Monday of the week in which they are filed.

Small Business Guidance- NYS

Disability Advocacy

Suffolk Independent Living Organization (SILO)

  • The ILC offers advocacy services in relation to any issues that a disabled person(s) may be having in remaining independent, and safely serviced in the community.
  • NY Connects is in partnership with the New York State Office for the Aging (NYSOFA), at SILO, which provides individuals in the community with advocacy, information, assistance, linkage and referral to long term services and supports. This free assistance is provided to all, regardless of age, payor source or disability.
  • Please contact (631) 730-3737 to place a referral.

Misc. Resources/ Information

Altice Wifi- Optimum P: 866-200-9522 to enroll in Optimum region / Suddenlink P: 888-633-0030 to enroll in Suddenlink region

  •  As of 3/16 Altice USA said it will offer homes within its footprint with K-12 and/or college students free broadband service for up to 60 days to keep those who may be displaced due to school closures to prevent the spread of the coronavirus.
  • Altice USA will offer its 30 Megabit-per-second Altice Advantage high-speed data service to qualifying homes without internet access within its footprint. eligible households interested in this high-speed data service can call applicable numbers.
  • Additionally As part of the pledge, Altice USA has committed for the next 60 days to suspend all termination of services ( broadband, and voice) to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic.
  • Waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic; and open its WiFi hotspots to any American who needs them.

PSEG Long Island- P: 800-490-0025

  • PSEG Long Island has suspended shut-offs of electric service to residential customers for non-payment. For more information, visit In keeping with this effort to minimize the financial difficulties of its customers during the outbreak, PSEG Long Island is waiving new late payment fees until further notice.
  • PSEG is temporarily closing customer service centers. The centers will be closed at the end of business on Tuesday, March 17. Customers can engage with us via phone, text, chat, web, our mobile app and Amazon Alexa.
  • PSEG Long Island has temporarily suspended non-critical repair work on service meters and metering equipment
  • The majority of these policies will be in place through the end of April, at which time PSEG Long Island will evaluate the continued need for these measures. Our priority remains the safety and well-being of our customers, employees and the communities we serve, and our thoughts are with those experiencing difficulty at this time

National Grid 1-800-930-5003

Services Continuing

  • Emergency response –all gas and electricity-related emergencies, such as outages, downed power lines and gas leaks.
  • Electricity and gas service
  • Customer-requested service –essential customer needs, such as turning on or off gas and electricity services (i.e. for a customer move), subject to municipal permitting and work restrictions.
  • Regular billing and ability to make payments – Our regular billing process will continue.
  • Customers are encouraged to manage their National Grid accounts online at
  • Payment assistance - We encourage customers who are struggling to pay their National Grid bill to contact us as soon as possible for assistance.

Activities Temporarily Paused

  • Collections activities & disconnections – On March 13 we temporarily suspended collections-related activities, including service disconnections.  These policies will remain in effect at least until the end of April, when we will evaluate their continued need.
  • Non-essential planned electric outages – We are limiting planned service interruptions during this time.
  • Non-essential electric & gas related services – Services such as manual meter reads, oil-to-gas conversions, gas service upgrades, and meter changes are temporarily paused.  In the case of manual meter reads, this could result in estimated bills for some customers.
  • Energy efficiency on-premise services – We are temporarily suspending all energy efficiency service activities that require home or business visits, such as energy audits.
  • New York City and Long Island walk-in payment offices - Our National Grid downstate New York payment offices are temporarily closed.

IRS Stimulus Checks

  • The IRS started providing stimulus and economic impact payments starting on April 15. Individuals can find information about the status of their payment on For those who receive social security- questions need to be directed to the Social Security Administration.  

The Social Brain, Selden  631-793-4311

  • Distributing adult diapers/pull ups (multiple sizes), bed chucks (multiple packs and sizes), wound care supplies, gloves and surgical masks (not N95).  Please call or email for more information and availability.

Help me Grow Long Island (516) 548-8924 

  • Hotline that will help families connect with programs and resources that are available during the pandemic.  They will drop off supplies to families that are in need.  Resources include:  Needed baby items, tele-services to support children and families, meals and food pantries, and child care and family support services.  Child development supports include: suggested activities to engage young children, and help with finding apps recommended to support child development
  • Additionally, in navigating their website, you can also access a screening and be linked with a specialist. The screening can be done in English and Spanish. It appears they offer other resources in various languages as well.