Untangle

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To sign-up for therapy sessions, please fill this form

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Some Frequently Asked Questions for the ones who wish to seek Therapy/Counseling Sessions

  1. What is Cope With Covid?
    CopeWithCovid is Untangle’s pan-India mental health relief initiative aimed at connecting those in need of professional mental health services with specialist practitioners.

  1. How many sessions will I get?
    While we intend to support you till you feel well, this varies from person to person.


  1. What would be the medium of communication?
    The medium of communication would be virtual; the platform (Zoom, Google Meet etc) can be decided mutually between you and the professional.

  1. Will the therapist call me or I will have to reach out to them?
    It is recommended that you WhatsApp the professional first to seek the appointment and mutually come to an agreement on the session timings. Please do not call them.


  1. Is the service free of cost?
    Your first session will be free of cost and you will have to pay for the subsequent sessions.


  1. What is the cost of one session?
    The mental health professional will communicate their consultation fee with you.

    Our mental health professionals are mindful of how these times are financially challenging too. You can communicate your inhibitions about the consultation fee with us or them directly and we shall find a way out.

  1. What will be the mode of payment? Do I need to pay Untangle or the professional directly?

Untangle is a not-for-profit organization and does not intervene in the payment process. You can transfer the fee to the professional’s account directly.

  1. What would be the duration of each session?

Each therapist has a different methodology and a different duration for their sessions. Usually, session duration lies between 30-50 mins

  1. Can I change my therapist in between my sessions?

While we carefully study your responses and suggest the best therapist, you can write to us in case you need to speak to another therapist.


  1. Can the consultation also happen in person?
    We recommend that you take the sessions virtually as we do not want you or our professional to be put at the risk of getting infected by the virus.

  1. Will my details in the form and conversations with the professional be confidential?
    We assure complete confidentiality of the information you would share with us or the professional. Untangle members will not intervene in the conversations between you and the professional.