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Baltimore Area (Baltimore City, Baltimore County, Anne Arundel)

*This document has been shared with local service providers/social workers to edit as updates are available. This document was started by a local social worker independent from the city of Baltimore or state of Maryland in order to organize information for clients. Please be careful about what you add as we want to be accurate about what we are sharing with our clients and communities that we serve. This is a difficult time for everyone but we all need to come together (while practicing social distancing) to help our friends and neighbors.*

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  • The Mayor’s Office of Children and Family Success has information about Free Meals and Grocery Boxes for Baltimore residents.
  • Counties all have meal sites open while schools are closed for students:

-Anne Arundel

-Baltimore City  Hotline for parents and families at 443-984-2000.

-Baltimore County

-Harford County


  • Maryland Health Connection has launched a special one-month emergency enrollment period through June 15. Free consumer assistance is available by calling 855-642-8572 weekdays from 8 a.m. to 6 p.m.
  • Carriers are required to waive any time restrictions on prescription medication refills and authorize payment to pharmacies for at least a 30-day supply of any prescription medication, regardless of the date upon which the prescription medication had most recently been filled by a pharmacist. This will allow individuals to obtain medications in advance of any quarantine.
  • If you don’t have insurance and need non-emergency care; Baltimore City has many clinics for the uninsured that offer a sliding scale.


We are all in this together, even at a distance - One-pager with tips for maintaining mental health and wellness during COVID-19 from the Behavioral Health System of Baltimore and Baltimore City Health Department

  • Baltimore City’s Crisis Information and Referral line is still available 24/7. Need help? Call 410-433-5175.
  • Baltimore County’s Crisis Response provides 24-hour support, crisis intervention, and referrals to behavioral health support.  Need help?  Call 410-931-2214
  • Crisis Text Line is available 24/7.  Need help?  Text 741741
  • National Suicide Prevention Lifeline is available 24/7.  Need help?  Call 1-800-273-8255 (TALK)
  • The Trevor Project is the leading national organization providing crisis intervention and suicide prevention services to lesbian, gay, bisexual, transgender, queer and questioning (LGBTQ) young people under 25.  Text Start to 678678 or Call 1-866-488-7386
  • SAMHSA’s Disaster Distress Helpline provides 24/7 crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters. Call 1-800-985-5990 or text TalkWithUs to 66746
  • NAMI Metropolitan Baltimore offers a Helpline from Monday-Friday 9am-5pm at 410-435-2600 and free weekly online support groups via Zoom (registration required).
  • NAMI has released a national guide with information and resources.
  • Anne Arundel County Crisis Warmline is available 24/7 at 410-768-5522
  • Behavioral Health System of Baltimore: The Network of Care link on their website has an interactive directory of behavioral health services and resources in Maryland.  

*Ask if providers are offering therapy using telehealth (telephone or video platforms)

  • TALK SPACE offers online therapy with licensed clinicians.  They participate with some employee assistance programs and behavioral health plans. Current promotions listed on the webpage.


  • Headspace meditations: ‘Weathering the Storm’ series (free for everyone), entire library (free for teachers, school administrations and supporting staff, and healthcare professionals)


  • Robertas House – A Family Grief Support Center “During this time many people are feeling a sense of sadness, anxiety, and isolation. Parents of grieving children are faced with complex issues of homeschooling on top of trying to manage their own stress and roller coaster of emotions.”
  • Follow them on Facebook, Instagram, and Twitter @robertashousemd for live chats and group discussions. Subscribe to our YouTube channel for video content.
  • Contact them at with your questions or if you want to know about our plans for special virtual support groups for COVID-19 survivors.
  • Call weekdays (410) 235-6633 9am – 5pm Monday - Friday or our Hotline after 5pm and weekends at (844) 227-3478.


  • Parts of Peace is an organization offering free delivery or pick-up of free basic hygiene  products.
  • The Anne Arundel County DSS has set up mobile showers for people experiencing homelessness. Showers are available Monday - Friday 10 am - 2 pm. Towels and soap are provided. Locations:


The following opportunities exist, but it is up to each individual to determine what is appropriate for their ability, health and fitness status.

  • Baltimore City Recreation & Parks (BCRP): To prevent the spread of COVID-19 (Coronavirus), Baltimore City Recreation and Parks has closed all high congestion, traffic and use areas such as courts (tennis, bocce, basketball, ect.), pavilions and playgrounds until further notice. At this time, local parks, trails and open space remain accessible while practicing social distancing--at least 6 feet apart at all times and in groups of less than 10. The following measures are effective immediately and are in accordance with local, state and federal healthcare guidelines. A Virtual Rec Center has also been created.  
  • Anne Arundel County parks have free admission during the state of emergency but people are expected to practice social distancing. Please note that the Visitor Centers and playgrounds are CLOSED. Restroom facilities will be available.
  • MissionFit Check their website for online opportunities and to view videos and workouts on their social media accounts. When open, they provide free classes and training for all Baltimore youth under 24.  
  • Planet Fitness Home Work-Ins: Join Planet Fitness at 7PM for a Facebook Live workout!
  • AARMY live bootcamp workouts. Daily at posted times (free)
  • Barry’s Bootcamp band workouts and 20-minute bodyweight workouts. (free)
  • Blink Fitness live cardio workouts. Mon-Fri at 5am PST (free)
  • Orange Theory 30-minute workouts no equipment needed. Posted daily (free)
  • Physique57 live barre workouts. Mon-Sat at posted times (free)
  • Rumble live boxing-inspired cardio workouts. Daily at posted times (free)
  • STRONG by Zumba total body workout classes (free)
  • YMCA variety of workout classes (free)
  • Little Sports
  • 5Rhythms is being offered weekly on Sundays from 3-4:30 via Zoom. Classes are free.


  • Evictions are halted in Baltimore City per Mayor Young. For more information, you can contact Baltimore City Rental Eviction Sheriff Services 410-396-7412.
  • Fair Housing Action Center of Maryland works to ensure landlords, lenders, realtors, and property managers are in compliance with the Fair Housing Act, and works to ensure tenants across Maryland are living in safe and healthy housing.The Tenant and Fair Housing Intake Line is available Tuesday through Friday, from 10 AM until 2 PM: 443-203-8248.
  • Housing and COVID-19 Resources and Updates from the Public Justice Center.


  • The executive order by Governor Hogan on March 16th prohibits utilities, such as electric, gas, water, sewer, cable, internet and phone lines, to be cut off nor incur late fees.
  • BGE is suspending service disconnections and waiving new late payment charges through June 1st.
  • Energy Assistance: Community members may apply for energy assistance online or call 410-396-6406.
  • Comcast is offering multiple services during this time:
  • New Internet Essentials customers that apply by June 30, 2020 will get 2 months of free internet services.
  • University students living off campus are eligible for a $150 Visa Prepaid Card if they are new subscribers.
  • Xfinity WiFi hotspots across the country are available for free – including non-Xfinity Internet subscribers. Once at a hotspot, consumers should select the “xfinitywifi” network name in the list of available hotspots, and then launch a browser.
  • Comcast will not disconnect a customer’s internet service or assess late fees through June 30, 2020 if customers contact Comcast to say that they can’t pay their bills during this period. Care teams will be available to offer flexible payment options and can help find other solutions.



*To be requested by non-profit and educational institutions*


*Also see Mutual Aid Section*

  • Beginning Thursday, March 26, child care programs in Maryland will only be permitted to serve essential personnel as defined by the Governor’s Executive order on March 25, 2020.
  • Use LOCATE: Child Care if needed by calling 877-261-0060. MFN’s LOCATE: Child Care has extended hours to respond to increased call volume during the pandemic. Parents should call 877-261-0060 between Monday through Friday from 7:00 AM to 7:00 PM. A real time chat feature is available Monday through Friday between 8:30 AM to 4:30 PM or use the self-guided web version of LOCATE: Child Care 24/7 both at Specialized services for parents of children with special needs as well as Spanish language LOCATE: Child Care are also available.

"How old does my child have to be before I can allow her or him to be home alone?"

  • Under Maryland law, a child must be at least eight years old to be left alone in a house or car. State law also says a child must be at least 13 years old to baby-sit another child. Generally, it is left up to the parent to decide whether a child who is at least eight is mature enough to be home alone. Any time you leave your child alone, be sure the child knows what to do in case of an emergency.
  • BCDSS’ Child Protective Services (CPS) may become involved if a child of any age is left alone and is placed at risk of harm because he or she is unable to manage on his or her own. CPS may also become involved if your child's babysitter or caretaker is unable to properly care for him or her.



  • Senior Call Check Program - Maryland is the first state in the country to start a free, opt-in, telephonic service to check on Maryland’s older residents, all across the state.​ Call toll-free 866-502-0560.
  • If there are factors that prevent participants from picking up a meal, meals can be delivered as an option by calling the Maryland Access Point at 410-396-CARE (2273), for eligibility into the home-delivered meal program. Information about senior center locations can also be found by calling the Maryland Access Point number.
  • Anne Arundel County Department of Aging and Disabilities will distribute food -- a total of seven meals -- to senior citizens every Tuesday, from 11:00 AM to 1:00 PM. Orders must be placed ahead of time. To place an order, call (410) 222-0256 or email
  • Baltimore County Department of Aging is providing boxes of food to older residents. Each box of non-perishable food contains six-days' worth of food, including three meals and a snack per day, along with a small box of fruits and vegetables. Boxes are distributed by appointment only at designated senior center locations around the County. To schedule a meal pickup, call (410) 887-2040. Baltimore County seniors with additional food access needs can call (410) 887-2594 or email
  • A Place For Mom has set up a Pandemic Communication Task Force.  This team is in constant communication with ALL of our community partners (Assisted Livings, Memory Care, Independent Living, Residential Care Homes) fluidly throughout each day. We also have information regarding private duty home care agency availability and coverage, as a lot of the caretakers are home with their children while schools remain closed.  We have real time, up to date information as to who is accepting admissions, rates, and patient type availability. If you have any questions regarding A Place For Mom services please call or text 443-244-2655.


  • 2-1-1 Maryland is a partnership of four agencies working together to provide simple access to health and human services information. 2-1-1 is an easy to remember telephone number that connects people with important community services. Call specialists answer calls 24 hours a day, every day of the year. Press Option 2 for information about the Coronavirus and resources. You can also text 898211 with your zip code to be connected with local resources.
  •  All BCDSS offices will be CLOSED to the public beginning Monday, March 16, 2020 until further notice. BCDSS is offering alternative ways to apply for benefits and to communicate with us.
  • Apply for our programs online at:


  • Baltimore Mutual Aid Spreadsheet: Individuals offering to help neighbors with errands, child care, pet care and more.
  • Baltimore Health Professionals Mutual Aid Cooperative will connect you with student volunteers who are willing to assist with your essential life needs during the ongoing COVID-19 outbreak. CHILDCARE is our current focus, given the statewide school closures beginning 3/16. Given our limited capacity we are unfortunately limited to INPATIENT physicians and nurses at JHH and UMMC (ED, MICU, medical IMC and select medicine floors in order of COVID overflow).
  • Baltimore Neighborhood Quarantine Response Teams Those of us with healthy immune systems can assist our neighbors. When we are well we can buy groceries, pick up prescriptions, offer to walk our neighbor's dogs or do anything else that would make it easier for folks to stay inside. If you are a vulnerable individual and need assistance self quarantining see the “vulnerable persons” signup sheets below to get connected with a local neighbor who can help you with activities outside of the home.


  • Empower Work offers free and confidential support for critical work moments through connection with trained peer counselors via SMS or live web chat from 11:30am to 11:00pm EST