ALTERNATIVES TO CALLING

911 IN NEW HAVEN

Next time, before you call 911, consider that 96% of calls to police in

New Haven do not involve violence. However, racial discrimination by police is a proven reality, officers often unnecessarily escalate the situation, and calling the police can become life-threatening for a black or brown person. There are many valuable resources in New Haven and Connecticut that you can try first (all toll-free).

Deaf/Hearing-impaired and Spanish speaking persons can call 7-1-1 for an assisted connection to any of these services:

GENERAL SOCIAL SERVICES:

Connection to crisis intervention, food, housing, child care, elder care, severe heat/cold:

  • 2-1-1 (uses an interpreter service, more than 150 different languages, run by the United Way of CT)
  • 1-800-203-1234
  • 1-800-671-0737 (TTY)

SEXUAL VIOLENCE:

Rape Crisis Center of Milford: 24/7 Hotline: 203-878-1212

The Women and Families Center 24/7 crisis hotline (TTY available Monday-Friday 9-5):

  • English: 1-888-999-5545
  • Español: 1-888-568-8332

MENTAL HEALTH:

CT Mental Health Center at 34 Park Street (Walk-ins welcome, no one denied care):

  • Monday thru Friday, 9am-5pm 203- 974-7713 (9am-7pm)
  • TDD: 203-974-7295
  • Telephone counseling service: 203-974-7300 (7pm-9am and Weekends), ask for South Central Crisis Service

DOMESTIC VIOLENCE:

Domestic Violence Services of Greater New Haven: 24/7 Crisis Hotline: 203-789-8104

CT Safe Connect Hotline, free and confidential:

  • English: 1-888-774-2900
  • Español: 1-844-831-9200

Support specifically for LGBTQI+ individuals experiencing partner abuse: 1-800-832-1901

VICTIM SUPPORT:

CT Victim Services: 1-800-822-8428, Monday-Friday, 8:00 a.m. to 4:30 p.m

SUBSTANCE USE TREATMENT:

CT Dept. of Mental Health and Addiction Services 24/7 Access Line: 1-800-563-4086

HUMAN TRAFFICKING:

National Human Trafficking Hotline: 1-888-373-7888 (24/7, 200+ languages)

CHILD ABUSE/NEGLECT:

CT DCF Careline 24/7 toll-free Careline: 1-800-842-2288

VETERANS IN CRISIS:

Free and confidential: 1-800-273-8255 (Option 1)

ANIMAL CONTROL:

New Haven Animal Shelter: 203-946-8110

HOMELESSNESS:

Homeless and need shelter? Call 2-1-1 (Operated by the United Way of Connecticut)

New Haven Office of Housing and Homeless Services: 203-946-6033

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This flyer was created by a group of concerned residents of New Haven.