Los Angeles Mayor’s Office of Immigrant Affairs

Please note that information is subject to change [last updated April 1, 2021]

LOS ANGELES MAYOR’S OFFICE OF IMMIGRANT AFFAIRS

COVID-19 Information and Resources for Immigrant and Refugee Angelenos

CORONAVIRUS INFORMATION (in English, Spanish, and other languages)

  • FEMA - COVID-19 Funeral Assistance:
  • FEMA will provide financial assistance for COVID-19-related funeral expenses incurred after January 20, 2020. For more information, click here.
  • International Rescue Committee (IRC)
  • Comunidades Indígenas en Liderazgo (CIELO)
  • UCLA’s Institute of American Cultures, Asian American Studies Center, and Fielding School of Public Health

VACCINATION INFORMATION

  • LA City
  • LA County Department of Public Health
  • CA State

PUBLIC CHARGE INFORMATION

  • CA Immigrant Policy Center: Public Charge 
  • National Immigrant Law Center:
  • Protecting Immigrant Families:
  • U.S. Citizenship and Immigration Services (USCIS):
  • Public Charge: Necessary medical treatment or preventive services regarding COVID-19 will not negatively affect any immigrant as part of a future Public Charge analysis.

FOOD

For all listed agencies below, we strongly recommend that you contact the organization directly for their most updated hours of operation and to ensure continued services.

  • For the general public
  • Los Angeles Homeless Services Authority:
  • 4305 Degnan Blvd., Suite 102, Los Angeles, CA 90008. Phone: (323) 290-6560
  • 8730 Vermont Ave., Los Angeles, CA 90044. Phone: (323) 290-6560

  • For children and youth
  • Los Angeles Unified School District (LAUSD):
  • Grab & Go Food Centers serving meals from 7 AM to 10 AM; serving three meals a day; on Fridays, provide meals for Saturday and Sunday. 

  • For Seniors (60+) and Dependent Adults
  • LA County
  • Critical Delivery Services: The LA County Department of Workforce Development, Aging and Community Services (WDACS) launched a temporary delivery program called Critical delivery Services (CDS) to deliver food and other vital items to individuals who are unable to leave their homes due to COVID-19. Delivery services are reserved for those who are: Aged 60 years and older and individuals with a permanent or temporary disability.To request delivery services, call (888) 863-7411.
  • Emergency Food Assistance Program: WDACS also provides food assistance to families, older adults and other individuals at community and senior centers including select congregate meal sites through the Emergency Food Assistance Program.
  • Florence/Firestone Service Center: Phone: (323) 586-6502
  • San Pedro Service Center: Phone: (310) 519-6091
  • Willowbrook Senior Center:Phone:  (310) 217-5650 
  • Alicia Broadous-Duncan Multipurpose Senior Center: Phone: (818) 834-6100
  • Robert M. Wilkinson Multipurpose Senior Center: Phone: (818) 756-7741
  • Bernardi Multipurpose Senior Center:  Phone: (818) 781-1101
  • Sherman Oaks East Valley Adult Center: Phone: (818) 981-1284

HEALTH

  • COVID-19 Testing by the City of LA: click here.
  • Appointments are no longer needed to get a COVID-19 test at City of Los Angeles sites; you may now register while waiting in line. Please bring your insurance information or ID, if you do not have insurance.
  • COVID-19 Testing by the County of LA: click here. 
  • Los Angeles County Department of Health Service:
  • My Health LA is a no-cost health care program for people who live in Los Angeles County. MHLA is free to individuals and families who do not have and cannot get health insurance, such as Full-Scope Medi-Cal.
  • (844) 744-6452
  • Los Angeles County Department of Public Social Services:
  • Full scope Medi-Cal:
  • For more information, click here. 
  • For information about the Young Adult Expansion, which made this benefit available to young adults under the age of 26 regardless of immigration status, click here.
  • Emergency Medi-Cal: You do not have to be a citizen or have satisfactory immigration status to qualify for Medi-Cal 
  • You can apply at the emergency room.
  • Los Angeles County Department of Mental Health:
  • Helpline:(800) 854-7771
  • (562) 651-2549 TDD/TTY
  • Partnership with HeadSpace: access meditations, as well as sleep and movement exercises, designed to help you care for your mind. To sign up, click here.  
  • Los Angeles Unified School District:
  • LAUSD hotline where students and families can call for help to manage fear, anxiety and other challenges related to COVID-19. For more information, click here.   
  • Hotline number: (213) 241-3840 (open 6 a.m. to 6 p.m. on weekdays).
  • Questions can also be sent to mentalhealth@lausd.net.
  • CA Department of Social Services:
  • U.S. Department of Health & Human Services
  • The Disaster Distress Helpline is a 24/7, 365-day-a-year, national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster. Call (800) 985-5990 or text TalkWithUs to 66746.  
  • South Los Angeles Health Projects:
  • WIC Program: Clinics under South Los Angeles Health Projects will remain open to the community; will be remotely issuing participants food benefits onto their WIC cards to avoid families from going out given COVID-19 pandemic; for those families that have not received the new WIC card and wish to locate the nearest WIC clinic to them please click here or call (310)-661-3080.
  • National Immigration Law Center:
  • Crisis Text Line:
  • Serves anyone, in any type of crisis, providing access to free, 24/7 support and information via a medium people already use and trust.
  • Text “HOME” to 741741 from anywhere in the United States, any time, about any type of crisis.
  • Emerson Collective:

EDUCATION

  • Los Angeles Unified School District:
  • Return to Campus Family Guide: information on health and safety protocols, COVID-19 testing for students and staff, childcare offerings, and more.
  • Resources for Families
  • COVID-19 hotline: (213) 443-1300 (to help families with questions about school operations, technology and other student-related matters).
  • For the lastest LAUSD news, click here.  
  • LA County Resources:
  • Los Angeles Public Library:
  • Los Angeles County Library: 
  • Sidewalk Service at Participating Locations (for loan kits that include a Chromebook, a Wi-Fi hot spot, chargers, and a carrying case; printing services).  
  • For a digital library card and other community resources click here.
  • Library Access From Home (includes e-books/audiobooks, movies/TV shows,  music, online learning, and more).
  • Learning Express (career preparation, high school and college student resources, high school equivalency credential support, adult core skills, and Spanish speaker support).
  • Free educational PBS daytime programming designated for each grade level weekdays for Resources for Pre-K-3rd graders here.
  • Free Scholastic Learn at Home, click here. Letter for families in Spanish here.  
  • Pre-K-Kinder, Grades 1-2, Grades 3-5, and Grades 6+
  • JSTOR:
  • Open Content in JSTOR (Academic content on JSTOR that is open to everyone, everywhere. You can search thousands of free journal articles and open access book chapters.)
  • Immigrant Connections:
  • National Association for Family, School, and Community Engagement (NAFSCE):
  • Wide Open School:
  • Emerson Collective:
  • Californians Together:
  • On It Foundation:
  • Provides free computers, computer training and Internet to low-income families with students in grades K-12 that receive a free or reduced school lunch, attend a public school and reside within the United States. For more information, click here.
  • Computers With Causes:
  • Provides free computers; all applications are valid for 30 days, so if you do not hear from them within that time frame, then you can apply again. To apply click here.

UTILITIES/SERVICES

  • City of LA - Angeleno Connectivity Trust (ACT), a City of Los Angeles partnership with T-Mobile’s Project 10Million, the Mayor’s Fund for Los Angeles, and several community-based organizations, will offer 100 GB of free internet connectivity, renewable for five years, to 18,000 students across the City. Students will be identified for the program through partnerships with the City’s YouthSource and FamilySource Centers, the Los Angeles Unified School District (LAUSD), LA Public Library, and nonprofit organizations, including Brotherhood Crusade and School on Wheels. For more information about ACT, visit www.lamayor.org/Connectivity or call 311.
  • City of LA - Digital Inclusion for Angelenos - Get Connected Los Angeles, a City of Los Angeles partnership with the California Emerging Technology Fund and EveryoneOn, is helping Angelenos find options for low-cost internet services, access to computers, and digital literacy services. To find low-cost internet services in your area, click here. To learn more about this partnership, click here.  
  • County of Los Angeles- Customer and Business Affairs - WiFi Locator Tool, a free tool to help find internet access. To access the tool call 211 or click here.  
  • Southern California Edison suspending service disconnections for nonpayment and waiving late fees, effective immediately, for residential and business customers impacted by COVID-19. For more information, click here.e.com/billh
  • Southern California Gas suspending service disconnections until further notice and offering assistance with paying bills for residential customers impacted by COVID-19; also waiving late payment fees for small business customers. For more information, click here.
  • If you have recently lost your job, even if you are receiving unemployment benefits, you may qualify for 20% off your natural gas bill with the SoCalGas CARE program. To apply, click here.
  • Free internet for 60 days for new households signing up with K-12 and/or college students.
  • To enroll for Charter’s service, call (844) 488-8395
  • To enroll for Comcast’s service, call (855) 846-8376, or click here.
  • Verizon will help customers and small businesses impacted by COVID-19. For more information, click here.
  • AT&T is suspending the termination of wireless, home phone or broadband service when customers can't pay their bills because of coronavirus disruptions; waiving related late fees; access to its public Wi-Fi hotspots; consumer home internet wireline customers and fixed wireless internet customers would receive unlimited data. For more information, click here.

TRANSPORTATION

  • Los Angeles Department of Transportation (LADOT):
  • DASH: All Dash bus services are free - effective 3/23 until further notice. To help riders & drivers practice social distancing, all boarding will be from the rear door of the bus only. For more information, click here.  
  • Los Angeles County Metropolitan Transportation Authority (Metro)
  • Metro update on COVID-19, FAQ

EMPLOYMENT/WORKERS RIGHTS

  • LA City:
  • Mayor’s Office of Immigrant Affairs and Loyola Immigrant Justice Clinic (LIJC):
  • Immigrant Worker in the City of Los Angeles: Know Your Rights (flyer available in Spanish and English)
  • LA Jobs Portal (website enables unemployed or underemployed Angelenos to find and apply to job opportunities across all industries)
  • LA County
  • Department of Consumer and Business Affairs:
  • File a wage complaint: click here.
  • (800) 593-8222
  • Department of Public Health:
  • Complaint Form 
  • Hotline to anonymously report unsafe work conditions: (888) 700-9995
  • CA State:
  • Employment Development Department
  • Bet Tzedek:
  • COVID-19 and Workers' Rights 
  • Workers’ Rights Virtual (telephonic) clinic every Wednesday, from 5-7pm. You must register by calling (323) 939-0506 extension 415. For more information, click here.
  • Individuals seeking legal assistance should call intake call center at (323) 939-0506 and leave a message - or email legal question or request for legal assistance to intake@bettzedek.org. Calls and emails will be returned by expert staff and trained volunteers.
  • Legal Aid at Work:
  • National Employment Law Project (NELP), National Immigration Law Center (NILC), and OSH Law Project:
  • Relief Funds:  
  • Southern Smoke Emergency Relief Program via Restaurant Workers’ Community Foundation: to provide assistance for those employed by restaurants or bars or are employed by a restaurant or bar supplier. Make sure to indicate on your application that you found out about Southern Smoke Foundation through Restaurant Workers’ Community Foundation. For application in Spanish, click here; for application in English, click here.
  • One Fair Wage - Emergency Coronavirus Affected Workers Support Fund: for restaurant workers, delivery workers, app-based delivery drivers, and other tipped workers and service workers who have been impacted by coronavirus and the related economic crisis to apply for assistance. Currently, prioritizing tipped workers, gig workers, and service workers in California and other states. For application in Spanish, click here; for application in English, click here.
  • Children Of Restaurant Employees Support Grants: to provide support to food and beverage service employees with children, who have been medically diagnosed with COVID-19. Please note, you are also eligible for support if you are a food and beverage employee with children, and a family member who resides in the same home is diagnosed with COVID-19 and a doctor requires you to quarantine. Medical documentation and proof of residence will be required. You can apply here.  
  • Arts Leaders of Color Emergency Fund: to help those pursuing careers as artists or arts administrators whose income has been directly impacted by the COVID-19 pandemic. This fund is for those who self-identify as BIPOC (Black, Indigenous, People of Color). To apply, click here.
  • Professional Beauty Association COVID-19 Relief Fund: to provide $500 to licensed beauty professionals who are unable to work due to COVID-19; applications will be funded with a lottery system as donations are received; those submitting multiple applications will be disqualified. To apply, click here.

CONSUMER RIGHTS

  • LA City Attorney’s Office:
  • Beware of scams. You can report COVID-19-related scams here.
  • LA County Consumer and Business Affairs:
  • CA State Department of Justice:
  • U.S. Consumer Financial Protection Bureau:
  • Consumer Financial Protection Bureau 
  • California Health Advocates:
  • Health Consumer Alliance: 

IMMIGRANT RIGHTS 

  • Hotline: (888) 624-4752
  • For a legal consultation call (213) 201-3797, Monday - Saturday from 8am-10am
  • For DACA assistance, see CHIRLA’s Instagram stories [IG handle: chirla_org] and Facebook [CHIRLA Facebook page @chirlausa]:
  • 20 registration spaces will open on Mondays and Wednesdays at 8am for assistance on initial DACA applications
  • 30 registration spaces will open on Tuesdays and Thursdays at 8am for assistance on DACA renewal applications
  • Free immigration consultations, including assistance with Citizenship, DACA, U-Visa, and more, the first and third Thursday of the month by appointment only. Please call (213) 252-7409 for more information.
  • Asian Americans Advancing Justice-Los Angeles (AAAJ-LA): Clients can call their helplines to get questions answered about various topics: citizenship, other immigration remedies/petitions, DACA renewals, family law, health insurance access/public charge, workers rights issues etc.
  • English: (888) 349-9695
  • Chinese: (800) 520-2356
  • Korean: (800) 867-3640
  • Tagalog: (855) 300-2552
  • Thai: (800) 914-9583
  • Free Virtual ESL Conversational Classes (all programs are taught in English with language support in Spanish, Farsi, and Armenian)
  • Citizenship Services
  • General Immigration Legal Services        
  • English/Tagalog: (818)937-3450
  • Spanish: (213) 550-5321
  • Farsi/Armenian: (805) 625-3987
  • General Immigration Legal Services
  • (213) 385-7800 ext. 136
  • Citizenship & Family-Based Services
  • (213) 814-5248
  • DACA Renewal Services
  • Click here to book a virtual appointment
  • Youth Programming and Advisory: including virtual appointments to assist with financial aid questions and other support for youth and their families
  • (213) 385-7800 x 137
  • Offer bi-weekly Citizenship workshops
  • To register, call (213) 251-3411
  • Free 30 minute legal consultation with an attorney on the 3rd Saturday of each month:
  • To sign up, call (213) 909-0985 or email info@africancoalition.org
  • Free virtual immigration services including, assistance with N-400s, Green Card renewals, fee waiver completions, DACA renewals, questions about adjustment of status. To schedule a virtual appointment, click here.
  • DACA [updated updated January 19, 2021]

HOUSING/HOMELESSNESS

For all listings below, we strongly recommend that you contact the agency directly for their most updated hours of operation and to ensure continued services.

  • City of LA
  • ERAP is for City of Los Angeles residents only. Tenants who live in the greater LA County area, can apply for rental assistance with the State of California at: housingiskey.com.
  • Video message from Mayor Eric Garcetti on renter protections (with Spanish subtitles) on Facebook and Twitter.
  • LA County:
  • Stay Housed LA County is a partnership between LA County, local community, and legal services providers. Together, they provide the residents of Los Angeles County with information and resources to keep people in their homes.
  • Los Angeles Homeless Services Authority (LAHSA): To connect with interim housing, shelter, supportive housing, rapid re-housing, public sanitation (restrooms/showers) services, meals, storage of personal property, transportation assistance, alcohol/drug, and mental health counseling, job training, and case management:
  • Hotline: (213) 225-6581
  • Families dial 2-1-1
  • Los Angeles Department of Public Works:
  • LA Sanitation and Environment (LASAN) partnered with YMCA to provide additional hygiene facilities to unsheltered Angelenos during the COVID-19 emergency. LASAN will provide showers, bathrooms and locker rooms at nine YMCA facilities, from 9:00 AM - 2:00 PM. To find a location, click here. For questions, please call LASAN Customer Care Center at 800-773-2489.
  • To book an appointment, click here or call (800) 399-4529
  • To book a virtual appointment, email info@housingrightscenter.org or call (800) 477-5977
  • For information, call (213) 252-4411
  • For the Los Angeles office, call (213) 736-5050
  • For legal assistance, call (213) 891-2880, dial 0 to leave a voice message
  • For new cases, call (213) 537-5473 or email askanattorney@edn.la
  • For pre-existing cases, call (213) 385-8112
  • For information, call (323) 643-4430
  • For information, call (323) 538-2818
  • To speak to an attorney, fill out legal clinic intake form
  • To join virtual community meetings text “LACCLA” to (323) 310-9259
  • For information, call (800) 433-6251

BUSINESSES

  • LA City:
  • Economic & Workforce Development Department:
  • Los Angeles Housing + Community Investment Department (HCIDLA):
  • CA State:
  • California Infrastructure and Economic Development Bank (IBank):  
  • State of California Employment Development Department:
  • State of California Department of Industrial Relations:
  • Governor’s Office of Business and Economic Development:

RESOURCES FOR CRIME VICTIMS

  • Hate Crimes and Incidents
  • Los Angeles Police Department (LAPD):
  • Hate Crime Coordinators: find your area coordinator here.
  • Asian Pacific Policy and Planning Council (A3PCON):
  • Coronavirus Anti-AAPI Racism Incident Report form here.
  • Incident forms are available in English, Chinese (Traditional), Chinese (Simplified), Korean, Thai, Japanese, and Vietnamese
  • Asian Americans Advancing Justice-Los Angeles (AAAJ-LA):
  • Stand Against Hatred: AAAJ-LA is tracking incidents of harassment and hatred towards Asian and Pacific Islander communities. Click here to report an incident.
  • Other Crimes
  • National Domestic Violence Hotline:
  • Available 24/7 for anyone affected by abuse and needing support
  • Hotline: (800) 799-7233
  • Program for Tortured Victims-Los Angeles (PTVLA):
  • Staff are providing services by phone or email only
  • (213) 384-4788: info@ptvla.org 

ADDITIONAL RESOURCES

  • LA City:
  • LA Represents is a legal assistance initiative to help with COVID-19-related legal services, including helping vulnerable tenants, domestic violence victims and low income individuals with employment, consumer debt, and bankruptcy matters. For legal assistance, click here.
  • CA State:
  • Mission Asset Fund:
  • To find resources to help you weather the coronavirus pandemic, click here.
  • Aunt Bertha’s Network:
  • To find food assistance, help paying bills, and other free or reduced cost programs, including new programs for the COVID-19 pandemic, by zip code, click here.