Bookmark this page and check back regularly for updates.

PARA ESPAÑOL, HAGA CLIC AQUÍ.

TABLE OF CONTENTS

---------------------------------------------------        2

COMMUNITY MEETINGS & EVENTS        2

IMPORTANT PHONE NUMBERS        3

GENERAL INFORMATION        3

FLOOD RELIEF GRANTS AVAILABLE FOR SAN DIEGO RESIDENTS        3

REGISTER FOR CASE MANAGEMENT, REFERRALS, AND ASSISTANCE        4

FEMA ASSISTANCE & APPEAL PROCESS        5

SBA BUSINESS RECOVERY CENTER FOR LOW INTEREST LOANS        7

STATE SUPPLEMENTAL GRANT PROGRAM        7

OTHER FEDERAL & STATE SUPPORT        8

STORM RECOVERY LOCAL ASSISTANCE CENTER        9

TEMPORARY LODGING/ RENTAL/ HOUSING ASSISTANCE        9

TRANSPORTATION        12

FREE LEGAL ASSISTANCE        12

REBUILDING / RECOVERY        13

RELIEF FOR BUSINESSES AND OCCUPATIONAL SUPPORT        14

HEALTH & MENTAL HEALTH RESOURCES        15

Health Resources        15

Mental Health Resources        15

Youth Services for Mental Health/ Addiction Services        16

Wellness Services        16

BASIC NEEDS RESOURCES        17

Food        17

Showers (towels & toiletries provided):        17

Clothing/Blankets/Food/Water/Toiletries (NEW & GENTLY USED):        17

Support for Older Adults, Ongoing Wellness & Financial Support        17

Internet Access        18

REPORTING, COMMUNITY CLEAN UP & HEALTH SAFETY        18

FILING CLAIMS        18

PREPARING FOR FUTURE STORMS/DISASTER RESPONSE        18

WHERE TO DONATE        19

---------------------------------------------------

COMMUNITY MEETINGS & EVENTS

The Southeast Disaster Response Team hosts weekly community meetings to provide updates on resources, disaster response, volunteer needs, and more. This meeting is open to all: flood survivors, CBOs, elected officials, residents, and community advocates.

WHEN: Weekly, every Monday | 5:30pm - 7pm

WHERE: In person at Jackie Robinson Family YMCA, Community Room

               OR Virtual via Zoom Meeting ID: 852 3490 2538 | Passcode: 127665

IMPORTANT PHONE NUMBERS

  • FEMA Helpline: 1-800-621-3362
  • Life Threatening Emergencies: DIAL 9-1-1
  • Sign Up for AlertSanDiego: Text HELP to 98266 to get safety info delivered to your phone.
  • Flood Recovery Resources: 2-1-1
  • If you are still in your home and have not been helped with a hotel voucher:

GENERAL INFORMATION

FLOOD RELIEF GRANTS AVAILABLE FOR SAN DIEGO RESIDENTS

The Greater San Diego Association of REALTORS® (SDAR), in partnership with the Pacific Southwest Association of REALTORS® (PSAR), has announced the availability of a $1.16 million grant from the REALTORS® Relief Foundation to aid those affected by the January floods.

This crucial funding aims to support recovery efforts for homeowners and renters whose residences were damaged in the storms, particularly in vulnerable neighborhoods such as Encanto, Mountain View, Southcrest, Lemon Grove, National City, and Spring Valley.

 

Eligible residents can apply for assistance here. Each approved applicant can receive a check equivalent to their monthly housing payment, up to a maximum of $2,900. This initiative is a testament to the dedication of our real estate community in helping families recover and sustain their homes after such devastating events.

 

The REALTORS® Relief Foundation, established in the wake of the 9/11 attacks, continues its mission to provide housing-related aid in disaster-stricken areas. This grant opportunity follows a disaster declaration by the U.S. President, underscoring the severity of the January storms which impacted nearly 2,400 households and caused extensive damage.  

All eligible San Diegans are encouraged to apply for this grant and take a step toward rebuilding their lives

REGISTER FOR CASE MANAGEMENT, REFERRALS, AND ASSISTANCE

Volunteer Organizations Active in Disasters (VOAD). Please register as soon as possible for the Volunteer Organizations Active in Disaster (VOAD). Learn more here. CLICK HERE TO REGISTER WITH VOAD to access FREE assistance with recovery, including home clean up and abatement, repair, and other recovery resources from volunteers.

  • Muck out and cleanup of flooded homes
  • Help with mold suppression
  • Connection to food and resources
  • Connection to support services, health services, spiritual and mental health care needs.
  • Help replacing some home items like appliances, furniture, mattresses, etc.
  • Case management to help those working through the recovery process.

Catholic Charities of California. The Disaster Case Management Program (DCMP) helps disaster survivors and their families return to safe, sanitary, and secure housing. Learn more here or call (619)-673-8780.

CLICK HERE TO REGISTER FOR SUPPORT WITH:

  • Connecting survivors to available community financial resources
  • Identifying household needs and program eligibility
  • Assisting with advocacy and appeals
  • Creating attainable recovery plans for disaster recovery
  • Arranging construction resources and repair for property damaged by natural disasters

FEMA ASSISTANCE & APPEAL PROCESS

It is extremely important that impacted residents apply for FEMA as soon as possible to avoid missing the April 19 deadline for submission. Residents impacted by the storms can register with FEMA for federal assistance and disaster loans. The submission  DEADLINE was April 19th. You can still appeal FEMA’s decision after April 19th.  

  • Weekly FEMA Updates & News Releases: These updates contain new key messages, local recovery resources, tips for FEMA application etc.

FEMA APPEAL PROCESS / WHAT TO DO IF YOU DISAGREE WITH FEMA’S DECISION LETTER:

  • You have the Right to Appeal FEMA’s eligibility decision letter and the amount of your award. Learn more here.
  • Top three reasons why you may have been denied FEMA assistance and how to fix it:
  1. Not scheduling your inspection / Failure to answer or return FEMA’s call to schedule your inspection. You should receive a call to schedule your inspection within 10 days from the date you applied. Please note: Calls from FEMA may appear as a “SCAM LIKELY” number or as an out of state phone number. If you’ve missed the call, you should call back the number listed in the message or call the helpline at 1-800-621-3362
  2. Insufficient damage to the home. Damage may not meet eligibility for FEMA assistance. Ex. Damage to outside landscaping. If your situation has changed, or you disagree with FEMA’s decision you should call the FEMA helpline for more information on your application, or to start the appeal process.
  3. Unable to verify identity. Follow instructions from the FEMA letter on what is needed to verify your information. Call the FEMA help-line if you need assistance 1-800-621-3362

3 Ways To Submit Your Appeal

Click here for a template on how to write an appeal. 

  • Submit Online: DisasterAssistance.gov (Upload to your account)
  • By Mail: FEMA National Processing Service Center

          P.O. Box 10055, Hyattsville, MD 20782-7055

  • By Fax: 800-827-8112 (Attention FEMA)

  • SBP (FREE) Appeal Process Support: If you receive a denial letter or low award amount, APPEAL. You may still be eligible for additional assistance. SBP can provide FREE support throughout the application and appeals process. A skilled associate will guide you through the process and file the appeal on your behalf. Learn more at sbpusa.org/gethelp. Contact SBP at 1 (800) 276-9511 or femahelp@sbpusa.org if you:
  • Need help applying to FEMA or if you applied and received an initial award or response letter.
  • You were denied an SBA loan, are still awaiting a response from SBA, or were not requested by FEMA to apply for a loan.
  • You did not have homeowners or renters insurance, or your coverage was less than $42,500. (NOTE: apply to FEMA even if you have insurance)
  • You occupied the home at the time of the disaster.

SBA BUSINESS RECOVERY CENTER FOR LOW INTEREST LOANS

*If you are a homeowner or renter, you must register with FEMA first to receive a low-interest loan through SBA.* SBA’s application deadline is April 19th.

For businesses, private non-profit organizations, homeowners, and renters impacted by the severe storm and flooding from January 21 - 23, the SBA Business Recovery Center is providing low-interest loans to aid recovery, mitigation improvements, or relocation.

You do not have to accept the loan, but it is highly recommended that you apply before the April 19th deadline! Learn more at SBA.gov/disaster.

SBA’s Fact Sheet for Disaster Loans                

SBA’s Press Release

HOW TO APPLY

STATE SUPPLEMENTAL GRANT PROGRAM

  • California Department of Social Services (CDSS) operates the State Supplemental Grant Program (SSGP). It is activated when there is a FEMA declared Major Disaster Declaration that includes Individual Assistance. It provides for up to an additional $10,000 to the most impacted disaster survivors. Review the information sheet here.
  • To be eligible, the survivor must have applied to receive FEMA assistance and receive the maximum grant amount. Once they receive the maximum grant amount, their information is then automatically sent to CDSS and evaluated for SSGP award. The survivor will be contacted and will receive the SSGP grant directly from CDSS. If survivors have questions about the SSGP, they may contact SSGP at 1-800-759-6807, or for the speech- or hearing-impaired, TTY 1-800-952-8349.

OTHER FEDERAL & STATE SUPPORT

  • For assistance with DMV (fees being waived currently), CalFresh, Department of Insurance, help with dealing with insurance companies, Department of Justice, or other state resources, please contact State Senator Stephen Padilla’s office at (619) 409-7690 or jessie.schmitte@sen.ca.gov.
  • The one-week waiting period for unemployment insurance is suspended as to all applicants who are unemployed as a direct result of these winter storms and apply for unemployment insurance benefits during the time period beginning December 21, 2023, and ending on the close of business on June 21, 2024, in San Diego and Ventura counties, and who are otherwise eligible for unemployment insurance benefits.
  • DMV Fees are suspended with regard to any request for replacement of an identification card, driver's license card, vehicle registration certificate, certificate of title, or registration stickers, by any individual who loses such records as a result of these winter storms in San Diego and Ventura counties.
  • DMV Fees are suspended with regard to any registration or transfer of title by any individual who is unable to comply with those requirements as a result of these winter storms in San Diego and Ventura counties.
  • State Fees are suspended with regard to any request for copies of certificates of birth, death, marriage, and dissolution of marriage records

  • Request a Replacement for your lost Passport. The City of San Diego is waiving the fee for processing Passports. Flood survivors are encouraged to visit the U.S Department of State Replacing Your Passport After a Disaster webpage for details on eligibility for the replacement of passports. Individuals needing assistance with completing the forms may visit the Office of the City Clerk during business hours in the lobby at the City Administration building City Administration Building located at 202 C Street, San Diego, CA 92101. No appointment is necessary, but you can Request an appointment here or call 619-533-4000.

  • Disaster Unemployment Assistance (DUA) now available to San Diego County workers impacted by severe winter storms. FEMA has determined that individuals in San Diego County who lost work or self-employment as a direct result of impacts caused by severe storms and flooding in the area, designated as the disaster area under Declaration FEMA 4758-DR, are now eligible to apply for federal DUA benefits. Eligible individuals who were unemployed as of January 28 can have their benefits backdated to cover the entire period they were unemployed as a direct result of the disaster. The last payable week of this emergency benefit ends August 24, 2024. DUA benefit claims for individuals from San Diego County must be filed by April 2, 2024. Learn more at Disaster-Related Services.
  • The fastest and easiest way for people to apply for DUA is to use EDD’s UI Online application, which is available in English, Spanish, Simplified Chinese, Traditional Chinese, and Vietnamese.
  • Individuals seeking DUA benefits can also get assistance at local job centers 
  • People can apply for DUA by phone between 8 a.m. and 5:00 p.m., Monday through Friday, except holidays: English and Spanish: 1-800-300-5616

STORM RECOVERY LOCAL ASSISTANCE CENTER

TEMPORARY LODGING/ RENTAL/ HOUSING ASSISTANCE

  • For residents displaced by January 2024 torrential winter storms
  • SDHC will promote housing stability for displaced City of San Diego families in their former homes or to establish new leases in new housing. Individuals and families must be eligible for and have been enrolled in the County of San Diego's Emergency Temporary Lodging (ETL) program as of May 23, 2024, to qualify for SDHC's financial assistance program. Families who were ineligible for FEMA assistance will be prioritized for financial assistance.
  • Families who were eligible for Federal Emergency Management Agency (FEMA) assistance will receive unit search assistance. Financial assistance from SDHC would likely disqualify FEMA-eligible families from receiving ongoing FEMA rental assistance, currently set at up to 18 months for rental assistance and up to $42,500 for stabilization assistance, including, but not limited to, medical/dental, childcare, personal property and transportation. To avoid the risk of FEMA-eligible families becoming disqualified from FEMA assistance by receiving duplicate assistance, SDHC will provide unit search assistance to help locate a new home that can be secured using the family's FEMA financial assistance. This will allow FEMA-assistance recipients to dedicate their FEMA financial awards toward housing expenses. If additional financial assistance beyond FEMA financial awards is needed to restabilize in housing, SDHC may provide gap financial assistance to cover documented housing expense needs not covered by FEMA financial awards. Assistance to FEMA-eligible families will only be considered after all FEMA-ineligible families have been assisted and will be based on funding availability.
  • Was your home or your ability to make your mortgage payments harmed by an event that the President declared a disaster? You may qualify for relief to help you keep your home. Much of the mortgage industry and The United States Department of Housing and Urban Development are committed to assisting borrowers whose lives and livelihoods are thrown into turmoil by a disaster.
  • If you can't pay your mortgage because of the disaster, your lender may be able to help you. If you are at risk of losing your home because of the disaster, your lender may stop or delay initiation of foreclosure for 90 days. Lenders may also waive late fees for borrowers who may become delinquent on their loans as a result of the disaster.
  • If you have a conventional mortgage, you are strongly encouraged to contact your lender for further information, and to see if you are eligible for relief.
  • If you have an FHA-insured mortgage, please continue reading to find out what options may be available to you. Learn more here.
  • Review this fact sheet about HUD Assistance.

  • FEMA rental assistance (see FEMA ASSISTANCE section for details on how to apply): is a temporary grant to survivors to pay for somewhere to live while they repair or rebuild their home. For renters, it may provide a solution while their home is under repair or while they look for a new place to rent. A Rental Assistance grant may cover:
  • Funds for temporary housing while you are unable to live in your home.
  • Funds can be used for security deposits, rent and the cost of essential utilities such as electricity, gas and water.
  • They may not be used to pay for cable or Internet.
  • Lodging Expense Reimbursement may be available to those who incurred out-of-pocket expense for staying at a hotel/motel or other short-term lodging.

  • County Announces Transition Plan for Emergency Temporary Lodging Program Participants. Visit the County News Center to learn more.
  • More than 800 households will be transitioning from the County’s Emergency Temporary Lodging program on or before May 11. The Emergency Temporary Lodging Program was created as a bridge to provide temporary lodging for those displaced by the January floods…Starting Tuesday, April 2, letters will go out to program participants who may no longer be eligible to remain in the Emergency Temporary Lodging Program. The letter will notify them they are currently ineligible for the program and if they remain ineligible, their reservation will expire in seven days.
  • One hundred and sixty-nine households have not answered phone calls or responded as of March 29. To register with FEMA, call the FEMA hotline at 1-800-621-3362 or go to disasterassistance.gov/.
  • All households have been grouped into one of three categories, those who need to transition from the program within seven days, 14 days, and those who can remain in the program up to May 11.
  • NOTE: Those who will be asked to transition from the program within seven days are households who the County does not have a record they registered for FEMA aid, violated the code of conduct, did not have documentation their home was impacted by January flooding, and did not submit proof of claim filed to homeowners or renters’ insurance.
  • If you are a County Emergency Temporary Lodging program participant with questions concerning your eligibility for assistance through FEMA, please call 858-715-2255 as soon as possible. County Disaster Service Workers will be prepared to answer questions and provide guidance when the packets are handed out. Staff will be returning phone messages over the weekend.
  • San Diego Housing Commission In-Person Assistance
  • The San Diego Housing Commission will be at the Jackie Robinson YMCA from 4 PM to 8 PM to provide financial assistance.

  • Housing navigation available through Logan Heights CDC

3040 Imperial Ave. SD CA 92102 | (619)858-0563 | Info@loganheightscdc.org

Hours of operations: 9-5pm | Walk-in Wednesdays welcome 9-5pm

  • Now at the Ramada Inn on Wednesdays, Thursdays, and Fridays

  • CSA San Diego County provides assistance on Fair Housing Discrimination, Fair Housing Education, Landlord, Tenant Assistance, and First Time Home Buyers Education.              327 Van Houten Ave. El Cajon, CA 92020 | 619-444-5700 | Outreach@c4sa.org

  • City Heights CDC has launched the Coordinated Eviction Prevention System Program to support eligible low-income households in the County of San Diego with the goal of preventing renters from receiving an eviction notice. The services offered range from case management to wrap around supportive services.  Please note that this is not a rental assistance program. Filling out this form does not guarantee you will receive services.
  • Please note: This is an interest list, and a City Heights CDC staff member will be reviewing applications based on the order they were received and reaching out to households to complete a screening and request additional documentation to determine eligibility.
  • Those eligible to apply must: 1) Reside and be renting in San Diego County. 2) Currently not have any form of eviction notice. 3) Qualify as a low-income household according to the program income limits. The program will be verifying low-income status.

TRANSPORTATION

  • Facilitating Access to Coordinated Transportation (FACT) www.factsd.org | (888) 924-3228
  • FACT offers rides in San Diego County for seniors aged 60+, persons with disabilities, students, veterans, and other residents who need assistance to make essential trips for medical needs or grocery needs
  • To arrange for a ride, call between 8:00 am and 3:00 pm, Monday – Friday
  • Please have the name(s) of the rider(s) to be transported, the pick-up address and time, and specify if any rider uses a mobility device such as a wheelchair or scooter
  • Rides are available on a first-come, first-served basis
  • Call at least one day ahead, if possible, to arrange for a ride
  • FREE PRONTO PASSES: Council President Elo-Rivera in partnership with MTS is providing free transit passes for our flood-impacted community members. If the storm flooding has affected your primary mode of transportation call MTS customer service at 619-557-4555 for information about reduced fare options and trip planning.
  • The United Taxi Workers San Diego is helping impacted residents get to the temporary shelter at no charge. To schedule a ride, call 619-280-4444 or download the Ride United (Passenger) application on your mobile phone. Residents seeking services should provide their pick-up location address and select "Balboa Park Municipal Gym" or "Mountain View Community Recreation Center" as their drop-off location.
  • Locate Your Vehicle by using the AutoReturn Online Search tool or calling 858-495-7830. To help return the streets and public property to pre-storm conditions, vehicles may be towed/impounded in order to complete street repairs, cleaning, debris removal and other necessities. Towing, impounding and storage fees for flood-related impounds will be waived by the City for up to 30 days.

FREE LEGAL ASSISTANCE

  • CalOES Disaster Legal Assistance Hotline: Free hotline for people affected by natural disasters in California. Call (888) 382 -3406, leave a voicemail and an attorney will call you back. For more information, click here.
  • FREE Disaster Legal Services Hotline for issues in relation to FEMA, SBA, Landlord/Tenant, Scams, Disability, and Contracts: (877) 534-2524

REBUILDING / RECOVERY

  • If you are in the process of reconstructing or repairing damaged structures due to flooding, submit a permit application at sandiego.gov/DSDportal 
  • For permit-related Customer Service, please contact 619-446-5000, Monday through Friday, from 7:30 a.m. to 3 p.m.

Environmental Health Coalition - Healthy Homes Program

Transformative Climate Communities has provided funds for the Holistic Healthy Homes Program. This money will provide roofing, electrical panel upgrades, electric stoves, air purifiers, weatherization, landscaping and more to a limited number of homeowner occupied homes in limited areas of southeastern San Diego from Barrio Logan to Emerald Hills/Encanto.

RELIEF FOR BUSINESSES AND OCCUPATIONAL SUPPORT

The San Diego Workforce Partnership may be able to provide your business with relief funds for a variety of purposes including temporary hiring for damage repairs, on-the-job training and upskilling your current staff. Call them at (619) 404-HIRE (4473) or email business@workforce.org to see how you can work together to get you relief and help flood-impacted workers get back to work.

You may qualify for financial assistance if:

  • Your employees were unable to show up to work because of road or business closures, or power outages due to the floods.
  • Your business had to close for any period of time because of the floods
  • Your business experienced property damaged by the floods
  • You or your employees suffered personal injury caused by the floods
  • Your business experienced any financial or traumatic consequence because of the flood

Funding may support you with access to:

  • On-the-job training
  • Temporary work
  • Employer-led new hire training
  • Upskilling your staff
  • Layoff prevention

Support for Flood-Impacted Job Seekers from SD Workforce Partnership

Are you a job seeker who was impacted by the floods? You may be eligible to receive emergency relief funds and access to job opportunities to help you return to work.

  • Emergency Funds for
  • Housing allowance
  • Utility bills
  • Transportation allowance
  • Childcare allowance
  • Legal aid
  • Employment Assistance
  • Temporary work
  • On-the-job training
  • Upskilling

To qualify, individuals must live in San Diego County, have been affected by the recent flooding, and meet any of the following criteria:

  • You are unable to earn income as a result of the floods
  • You are currently receiving unemployment insurance or have received unemployment benefits within the last year
  • You have received notice of termination or layoff

Call (619) 319-WORK (9675) or email hello@workforce.org to learn more. Multi-language support is available for non-English speakers. Scroll down this page to see other resources for flood-impacted San Diegans.

HEALTH & MENTAL HEALTH RESOURCES

Health Resources

Mental Health Resources

  • National Suicide Prevention & Mental Health Crisis Lifeline: Call #988 
  • Disaster Distress Helpline: Toll-free, multilingual crisis support service available 24/7 for those experiencing emotional distress related to natural or human-caused disasters. Call or text 1-800-985-5990. The helpline staff may provide confidential counseling and other needed support services, or immediately connect callers to trained professionals from the nearest participating mental health center. Callers can connect with counselors in more than 100 other languages via third-party interpretation services by indicating their preferred language to the responding counselor.
  • Jackie Robinson YMCA: 151 YMCA Way, San Diego, CA 92102; 619-866-5484 Resource team can be reached at counselingservices@ymcasd.org for connection to mental health support or referral navigation.
  • Call the San Diego Access and Crisis Line (ACL) at 1-888-724-7240 for emergency crisis support.
  • Open Heart Leaders is also providing Mental Health Support, (1 on 1, group therapy and case management) services and programming. Complete an Intake form here or call 858-256-6736 with questions. April Laster; Open Heart Leaders: 1111 6th Ave,  San Diego, CA 92101
  • CalHOPE offers crisis counseling after a federal declaration of emergency. It offers resources and information to help people find their way during these difficult times. Call the CalHOPE Warm Line: (833) 317-4673 | or to chat, visit calhopeconnect.org.
  • Bayview Crisis Stabilization Unit is a mental health walk-in clinic located in South Bay that provides safe & confidential 24-hour supportive service, and linkages to long-term care.  Bayview CSU is open to the public and no appointment is ever needed.
  • Location: 330 Moss Street, Chula Vista, CA 91911
  • Phone number: 619-585-4679

Youth Services for Mental Health/ Addiction Services

  • McAlister East Teen Recovery Center: 550 Fesler Street, Suite G-1, El Cajon, CA 92020

619-588-536; Etrc@mcalisterinc.org 

  • Adolescent Residential Group Homes: 1400 N. Johnson Ave. Suite 101, El Cajon , Ca 92020

619-442-0277

  • Charlotte Macera NPI#1104401330; SUDRC McAlister Institute

C:619-777-9561 | O:619-465-7303 x2812 | Charlotte.macera@mcalisterinc.org 

  • James Wiley Jr; 619—964-8297; james@reelteens.org
  • Jenee Peevy- Coordinator, System of Support Whole Child and Community Design San Diego County Office of Education; O: 858-298-2105 C: 619-818-3043

Wellness Services

  • Vision Culture Foundation: 2440 Highland Ave. / Contact RJ at 619-247-4592 or rj@visionculture.com 
  • Men’s Group
  • Women’s Group
  • Youth Art Therapy
  • Parental Support

BASIC NEEDS RESOURCES

Food

  • Uber Eats Voucher
  • If you are having issues with the Uber Eats Voucher, please call this phone number: 858-715-2255
  • San Diego Food Bank GPS Food Locator Map 
  • Meals on Wheels is a program that delivers meals to individuals at home who are unable to purchase or prepare their own meals. If you or anyone you know are over the age of 60 and in need of delivery services please click here or call (619) 260-6110.

Showers (towels & toiletries provided):

  • Jackie Robinson Family YMCA - 151 YMCA Way, San Diego, CA 92102

Clothing/Blankets/Food/Water/Toiletries (NEW & GENTLY USED):

  • Jackie Robinson Family YMCA (151 YMCA Way, San Diego, CA 92102) have clothing, shoes, blankets, diapers, and toiletries available.
  • Shariah’s Closet provides emergency clothing and hygiene products for individuals and families who are experiencing financial hardship or crisis. Individuals must submit an emergency clothing request form.
  • Mountain View/Beckwourth Library (721 San Pasqual St., San Diego 92113) Donated household items are also available to residents affected by the storm, including toiletries, cleaning supplies, baby diapers and formula.
  • For Gompers Preparatory Academy families and students ONLY (due to limited supplies and capacity), pick up free clothing at the GPA main office from 8:30am - 4pm.
  • Southcrest Recreation Center, Teen Room Center (4149 Newton Ave, San Diego, CA 92113) is distributing clothing, blankets, toiletries, food, water, and other resources for families affected.

Support for Older Adults, Ongoing Wellness & Financial Support

  • Jewish Family Services RESOURCES AVAILABLE FOR SAN DIEGANS RECOVERING FROM FLOODING. Call JFS Access line at (858) 637-3210 and leave a voicemail that includes your name, phone number, and a short request for the kind of help you are looking for. Please also include if you’ve been directly impacted by recent flooding.
  • ElderHelp is expanding its Housing Support Fund program to help seniors that were impacted by the recent flood on 1/22. While the basic program assists with covering costs related to moving, including expenses like a security deposit or hiring a moving company, the Flood Impact component will provide a direct payment of $2,000 to one senior applicant per household. Certain restrictions apply. Please refer to the flier for further details (in both English and Spanish.)

Internet Access

  • The Mental Bar (6325 Imperial Ave Suite 103, San Diego, CA 92114) - Open daily 7AM - 4PM - offering a space for community members to connect and use the internet for school or work.
  • SDAccess4All Program - List of public facilities with open public Wi-Fi

REPORTING, COMMUNITY CLEAN UP & HEALTH SAFETY

FILING CLAIMS

PREPARING FOR FUTURE STORMS/DISASTER RESPONSE

WHERE TO DONATE

  • YMCA's Flood Relief Fund: Help the YMCA provide housing vouchers, warm showers, essential programming and access to resources.
  • The City of San Diego has a donation site at Mountain View/Beckwourth Library, open Monday through Saturday, noon - 5:30pm. Clothing donations will NOT be accepted.
  • Chicano Federation of San Diego County - funds will help provide safe shelter, food, transportation, and essential supplies to over 60 people.
  • 20+ San Diego Flood Relief Fundraisers - list of people and entities who are requesting disaster relief donations around San Diego
  • GoFundMe’s list of verified fundraisers (select California/San Diego) - a centralized hub featuring all verified fundraisers related to the flooding in SD County. You can search fundraisers on the hub by city and state.

Tips from Dr. Akilah Weber’s Office -“Top 10 Tips for People Affected by Winter Storms Provided by the CA Department of Insurance

  1. Obtain a complete copy of your residential homeowners’ insurance policy, including your declarations page. The law requires your insurance company to provide this to you free of charge within 30 days of your request. Review the definitions section of the policy including types of water damage that is covered and excluded. Ask your agent or insurance company representative to explain how much coverage you have and how to most effectively claim your benefits.
  2. Homeowners policies do not cover flood damage, but they may cover other kinds of water damage. For example, they would generally pay for damage from rain coming through a hole in the roof or a broken window, as long as the hole was caused by strong winds or any other covered exposure listed in the policy. If there is water damage, check with your insurance company representative as to whether it is covered.
  3. Damage caused from fallen trees are generally covered under all standard homeowner policies. There may be exceptions. Please consult with your agent or your insurance company.
  4. Damaged vehicles as a result of flood or fallen trees are generally covered under the “Comprehensive” or “Other than Collision” portion of the auto policy. Check your auto insurance declaration page to see if this optional coverage was purchased and in effect at the time of loss.
  5. Check your deductible and assess the situation. If the damage is below the deductible, the insurance company would not be obligated to pay. Of course, move forward to report the damages to your insurance company if the damages exceed your deductible.
  6. Make temporary repairs to prevent your property from further damage. Take pictures and keep records of all clean up and repair costs. Don’t make permanent repairs until the insurance adjuster sees the damage.
  7. Document all of your conversations with your insurance company/adjuster about your claim and policy limitations in a dedicated “claim diary.” If your adjuster says something is excluded, limited, or subject to certain conditions, ask the adjuster to point out the specific provision in your policy being cited.
  8. Get at least one estimate or bid on the cost to repair your home to get a reasonable sense of the actual cost as compared to your coverage limits. This estimate can be compared with an estimate prepared by your insurance company.
  9. Before you hire a contractor, check their licensing status, including any complaint registered with the Contractors State License Board. View the CDI’s electronic brochure Don’t Get Scammed After a Disaster.
  10.  Call the Department of Insurance Hotline at 800-927-4357 or through online chat at: insurance.ca.gov

Please note: These tips are for general guidance only and are not a substitute for legal advice.

Flood Insurance Resources

How to Start Filing Your Claim

How to Document Damage

Page  of 20