Vision Statement

For students in the school community, who struggle to find help at times of their conflicts, the Website-Driven Dashboard Mobile Application is an innovative solution that empowers students to secure help from school security and safe path monitors/boys on the go. With intuitive visualizations, seamless cross-platform accessibility, and real-time updates, our application provides unparalleled insights and efficiency gains for school districts with several reported incidents.

Mission Statement

• To meet communities where they are most likely to be underserved and integrate multiple successful interventions—like safety patrols and mentorship—

to create lasting change and well-being.

OR

• To implement multiple valuable interventions where communities are most likely to be underserved—like neighborhood safety patrols and mentorship—to create lasting change and well-being.

Core Values

TBD

Relationships/Partners

• Students attending schools supported by the Safe Path Program
• Safe City Boys
• Parents of students affected by conflict
• Community members of the surrounding area
• Penn Injury Science Center
• School District of Philadelphia
• PHILLY TRUCE and their board of members.
• Local law enforcement
• Researchers working in public health
• Businesses in the surrounding area

Business Goals

Short-term goals (=phase 1 MVP)

• Create an easy and engaging user flow for students to report incidents quickly in real-time via SMS.
• Create an onboarding guide for users of the app.
• Design a dashboard to be used by safety path monitors to view and resolve incidents reported by teens via SMS.
• Create and execute a trauma-informed research plan to execute and identify features required for the app.
• Create microscopy based on trauma-informed research for SMS user flow.
• Present an initial “looks-like, works-like” prototype to the school board.
• Develop backend infrastructure needed to support incident management platforms.
  

Long-term goals (=MMP)

1. Design and implement a digital platform that allows safe path monitors and the school district’s school safety department to document, triage, report on, and derive insights from incidents that occur in and around Philadelphia schools.
2. Provide a means for students, school staff, and community members to remotely report incidents they observe to be handled by safe path monitors and the school safety department.
3. Providing support materials for students, the schools, the community, and Safe Path Monitors.
4. Expanding the program to other schools in Philadelphia and around the country.
5. The analytics and reporting of the mobile app from the consumers would most important part of the MMP release to track down the operations metrics

Needs

• Many incidents of violence in the Philly region
• There is a need for an incident management system for incidents and supporting students
• Currently what they have is a paper-based incident reporting system which is not efficient
• Schol District wants to resolve incidents faster through an online system
• Phillyt-truce support students and de-escalate as early as possible
• They want to enable students to report incidents remotely

Product

• An incident-management dashboard used by Safety Path Monitors to resolve conflicts

Target Group

• Students 11-15 years of age - who will report the incidents
• Safe Path Monitors - who will manage the incidents

Competitive Advantage

• Compared to Safe2saypa and Sprigeo applications, Philly Truce has a strong local presence in the Philadelphia local communities and relationships with the school board where they are trying to get their first approval to be rolled out.

Cost Factors

• Maintenance of Product Infrastructure and Safe Path Monitor wages.
•       Below are the costs provided by the Engineering Lead

• Initial account and infrastructure setup

10 hours

• Allowing texts to come in and basic processing (trying to get an associated school)

15 hours

• Creating an Administrator dashboard (Add/Update/Remove Sath Path Monitors)

7 hours

• Creating a Safe Path Monitor dashboard to log in, view tips, comment on tips, add metadata to tips

15 hours

• An admin for regular platform monitoring and management
• The platform can be paid for by new schools that join the program
• Founders and volunteers personal time for awareness in the Philadelphia region around those 21 school districts

Risks/Challenges

• To make it appeal to the target audience (young teens), in a way that they believe in it, without feeling uncool. Through positioning, marketing, and “the spin” of what makes it appealing. To integrate it into their lives so they don’t have to think about using it.

Success criteria

• Tip Follow-Up Rate: A high percentage (e.g. 90%) of credible tips should result in timely follow-up and/or intervention by safety monitors. This indicates that action is being taken in response to student reports.
• User Satisfaction: Students and SPMs should largely rate the app positively when surveyed, including ease of use, sense of security/anonymity, and feeling that tips are taken seriously. This measures students' trust and confidence in the reporting system as well as the SPM’s usage of the app.
• Usage Rate: The app should have a usage rate goal, such as receiving an average of X tips per student per month. This allows monitors to track whether students are actively engaging with and utilizing the app.

Considerations (not necessary for MVP/MMP but should be tracked long-term)

• Decreased Safety Incidents: Schools using the app should see a measurable decrease over time in safety incidents, bullying, violence, drug use, or other issues on school grounds. This indicates the app's real-world effectiveness.
• Improved Safety Perceptions: Students surveyed should increasingly report feeling safe at school and trusting that issues will be addressed appropriately. This measures the impact on school climate and culture around safety.

Note: More to be added by Eddie and Staci

Note: Some of them will be added later as we collect the data from the usage of the core users from monitoring and analytics tools

Unique value proposition compared to competition

• Engage with users before they need it by making it part of their daily routine. Activate that engagement through in-person interactions, appeal to parents to register their students, and get students' phone numbers to engage with them daily (reminders, motivations, resources, etc.)
• Yes, ultimately. Mediators would reach out to conflicting party members within social media to reach them where they are. The initial phase is based on text messages, but ultimately outreach through as many platforms as possible.

Technological

TBD.