Privacy Policy
Last updated: 10th October 2024
MRMR RESPECTS THE PRIVACY OF VISITORS ON ITS WEBSITE/PLATFORM. THE TYPE OF INFORMATION AND WAYS MRMR COLLECTS AND USES THE INFORMATION YOU PROVIDE WHILE ON MRMR’S WEBSITES (“WEBSITE”), MRMR MOBILE APPLICATIONS (“APPS”) (COLLECTIVELY REFERRED TO AS THE “PLATFORM”) AND DURING CERTAIN OTHER INTERACTIONS AS LISTED BELOW. WHEN WE SAY “THE MRMR PLATFORM” OR “PLATFORM” OR “MRMR” WE MEAN THE WEBSITE – MRMR.SOCIAL, AND THE MOBILE APPLICATION MRMR.SOCIAL.
IT IS VERY IMPORTANT TO US THAT YOUR PRIVACY IS SECURED WHILE USING OUR SERVICES. THIS PRIVACY POLICY (“PRIVACY POLICY”) DESCRIBES HOW WE USE THE INFORMATION WE COLLECT FROM YOU, WHICH MAY INCLUDE YOUR PERSONAL DATA. WE USE YOUR PERSONAL DATA TO PROVIDE AND IMPROVE THE SERVICE. BY USING THE SERVICE, YOU AGREE TO THE COLLECTION AND USE OF INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY.
WE HAVE DONE OUR BEST TO DESCRIBE THE POLICY AS SIMPLY AND ACCESSIBLY AS WE CAN, SO YOU ARE BEST INFORMED ABOUT HOW YOUR INFORMATION IS USED.
This Privacy Policy must be read in conjunction with the Terms of Service, Abridged Community Guidelines and the Community Guidelines. All capitalised terms that have not been specifically defined herein shall have the same meaning as provided under the Terms of Use.
SCOPE
This Privacy Policy applies whenever you use our services in any way, whether through our mobile application or our website or any other way in which we offer our service. Accordingly, by accessing, downloading or using the Platform) you agree to be governed by this Privacy Policy. They equally apply whenever you interact with us or receive communications from us. It does not matter what kind of device you use to access our services.
MRMR is an anonymous microblogging platform primarily for college students and alumni. The users acknowledge and understand that any content (including their user handle, profile picture and published posts) created by the users, is publicly available and searchable by anyone around the world. It is advised that the users do not post any personal (or sensitive) data on the Platform. You should be careful of what you are posting on the Platform, for the updates will be reflected in your feed and will be visible to other users of the Platform, or anyone else who accesses our services, depending upon the privacy setting specifically chosen by you for your account.
You acknowledge and agree that by providing public content on the Platform, you are authorizing and advising us to disclose that information on the Platform and allow for wide circulation. When you are using hashtags, our APIs, and that of other third-party service providers will also have access to such information. We do not govern the operations of these entities, and you may be required to adhere to their policies, hence, we urge you to refer to their policies and familiarize yourself with the same, prior to engaging with such third-party platforms.
By setting up an account on the Platform, you agree to our processing, storage, usage, and sharing of data provided by you under this Policy. If you do not agree with any of the terms of this policy or the Terms of Use or wish to revoke any consent you have provided to us, please write to us at mrmr@mrmr.social. However, if you revoke any mandatory permissions then we may have to cease providing you with access to the Platform and services therein.
INFORMATION COLLECTED BY MRMR
At the time of registration: When you choose to register on the Platform, we will seek certain identifiers which qualify as personal data (as defined at law), and some of these identifiers will have to be mandatorily collected, and some will have to be collected only upon your discretion, and consent.
We also collect behavioural information about how you use the Platform. You can restrict the access granted to the Platform, from the device settings. No device permission will be taken from you without your explicit consent. MRMR is an anonymous thoughts and opinions platform primarily for college students and alumni. The Platform’s features allow us to customize or prioritize your feed in a particular way, depending on how you use the Platform. We assist this customisation by showing you content and information based on your interests. This service helps us to make MRMR more relevant and engaging for you. When you use our services, we may collect the following information.
We may also store your updated contacts from the phonebook in order to notify you as soon as one of your contacts signs up for the Platform. We only need the number and name (first and last) for this to work and store no other data about your contacts.
Our automated anonymized algorithms can also be used to identify the unregistered phone numbers on the Platform. When you open the 'Invite friends' interface, we display the resulting statistics next to your contacts to give you an idea of who could benefit most from joining MRMR.
You can always stop syncing contacts or delete them from our servers via Settings > Privacy & Security > Contacts.
3. At the time of Profile Verification – Depending on which jurisdiction you are in, in order to verify your profile, we will collect information from you for verification of your identity. Information that we collect may include mobile number; college email ID; college name; college student status (such as first year, second year, third year, alumni) or any other identification document(s) issued by government authorities or/and college authorities. We seek this information from you only when you seek to become an authenticated profile on the Application, while using our Services, and such information is not disclosed to the public.
4. Third Party Service Information – When you choose to link third party services with the Platform (including other social media platforms like Facebook, Twitter, Instagram, etc.) we will collect your user ID (or equivalent) for such third-party services as well as any information that you may choose to share from that third party service with us.
5. Information from your use of our Services – When you use our Services, we collect the following information automatically:
· Content of user (text, images, graphics, audio, visuals, etc.);
· People who have visited your profile and vice versa;
· Information on your browser and server logs, including your IP address, information in the cookies and your browsing history;
· URL information, time stamp, visit information, your browsing history;
· Date of download and/or reinstall of MRMR;
· Events related to your actions (time spent, how often and when you visit the Platform etc.);
· Users who send you chat requests and have chatted with you;
· The Unique Device Identifier on the Application; and
· Details about how you’ve used our services;
· Device information, such as your web browser type and language;
· pages viewed;
· Identifiers associated with cookies or other technologies that may uniquely identify your device or browser; and
We do not collect any further information which is not specifically communicated to you as per this Privacy Policy. You have the ability and choice of restricting certain kinds of information from being collected by adjusting your phone and device settings. Please refer to your phone and device user manuals for more information. Please note that this may, however, affect which services we are effectively able to offer.
6. Surveys – We may collect additional information at other times, including but not limited to, when you provide feedback(s), modify your content or email preferences, respond to surveys, provide comments, or communicate with us. This information may include your name, e-mail id, mobile number, location, etc. and only such information that you may choose to specifically provide to us.
7. Chat Data –When you use any chat feature on the Platform, the content of any communications between you and another user is stored by us, in addition to it being stored on your devices. The chat data is not encrypted and can be viewed and monitored by us.
8. Customer Support Information. Any information that you provide to our customer support team regarding any assistance or support that you may require for using our Platform from time to time.
9. Cookies – We use cookies and similar technologies which are necessary to its functioning. Some of these cookies are essential for us to provide you with the Services on the Platform. We, or our third-party service providers, may use cookies, mobile app analytics and similar technologies to track visitor activity and collect data on the Platform. We may combine this data with other personal data we have collected from users.
10. Device Data – "Device Data" includes without limitation, the following:
11. Other Information – When you take certain actions on other sites, we may receive information about you. For example, when we advertise for MRMR on third party platforms, if you click on the ad, we may receive information about which ad you saw and on which platform. Similarly, we may also receive certain information when you click on a referral link, such as which website you came from.
HOW DOES MRMR USE THE INFORMATION?
We use the data collected to operate, personalize, maintain and improve our platform. We use the information collected as follows:
We may use this aggregated, de-identified and/or anonymized data and share it with third parties for our lawful business purposes, including to analyse and improve the Service and promote our business.
WHEN WE SHARE YOUR INFORMATION
We may share any information with our trusted partners or third parties who provide us with infrastructure support services, for meeting the obligations agreed to between you and us. We may also share aggregated, non-personally identifiable information publicly and with our partners, like publishers, advertisers or connected sites to show trends about the general use of our Services. We will seek your consent prior to using or sharing your personal data for any other purpose, if so, identified at a later stage.
We may share your personal information with the following parties and as otherwise described in this Privacy Policy, in other applicable notices, or at the time of collection.
We may also use your information to perform analytics and conduct customer research, to determine your interest, for identifying content that generates sales and to analyse traffic patterns.
We also use your information to market products and/or services to you as per the laws of your country, and to the extent permissible.
DISCLOSURE OF INFORMATION
We may also disclose your personal data only:
We provide advertisers with reports on the types of people who see their ads and how their ads are performing. We do not share information that identifies you personally (such as your name, contact details or any information to identify who you are) without your permission but we may provide them with aggregate information about our users (for example, we may inform them that any given number of women in a specified age group clicked on their advertisement on any given day). We provide general demographic and interest information to advertisers so that they can better understand their audience.
Other Legal Requirements
The company may disclose your personal data in the good faith belief that such action is necessary to:
· Comply with a legal obligation
· Protect and defend the rights or property of the company
· Prevent or investigate possible wrongdoing in connection with the service
· Protect the personal safety of users of the service or the public
· Protect against legal liability
*We will never rent or sell your personally identifiable information to others.
USER RIGHTS ON MRMR
We want to ensure that you are fully empowered on the Platform and are completely aware of the rights that you are entitled to in the course of using the Platform. You have a number of rights in relation to the personal data we hold about you.
1. Access. The right to access your personal information we hold about you, and to obtain details of the processing. You also have the right to access a list of all the third parties that have your personal data through us.
2. Rectification. The right to seek, correct, update and modify your personal data available with us, to ensure accuracy.
3. Cancellation. The right to seek to cancel or erase, free of charge, your personal information when it is inadequate, excessive, or unnecessary. This shall be subject to the lawful processing measures.
4. Objection. The right to restrict or withdraw your consent to, our continued processing of your personal data, at any point of time, subject only to any legitimate reason for continued processing in certain circumstances.
5. Portability. The right to seek from us your personal data to be provided to another service provider, in a machine-readable format.
6. Unsubscribe. You can unsubscribe from promotional emails you receive at any time by clicking the link at the bottom of the email and may disable notifications on your mobile device. You may not be able to opt-out of important service announcements and administrative messages.
7. Deletion of Cookies. Please note that MRMR or other MRMR vendors or third-party advertisers may also use cookies that are independent of those placed by our analytics contractor (for example, to remember your password or tailor Platform content). You may, therefore, also choose to delete all cookies from your hard drive. If you delete a cookie, however, please be advised that some features of our website/application may not be accessible to you. Another option available to you is to change the preferences or settings in your web browser to control cookies. In some cases, you can choose to accept cookies from a primary Platform, block them from third parties, or clear out all cookies.
You can always contact mrmr@mrmr.social should you have any questions or concerns. This shall be subject to the legal requirements, and our internal procedure.
DELETE YOUR PERSONAL DATA
It is important to us that you remain in control of your data. You are free to remove or rectify or delete content from your user account/profile and your account/ profile at any point in time. However, the history of your activities and account on our Platform remains available to us. You may correct, amend, add or delete Personal Information from your account at any time by logging in and visiting your profile page. As noted above, you may opt out from unwanted email communications from us by following the instructions in the message. However, until your account is deleted you will continue to receive all system emails.
Under Section 5(6) of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 ("Rules"), you have a right to ask us to review, correct and amend the information we collect about you at any point in time. Under Section 5(7) of the Rules, you also have the right to revoke your consent to the collection of your information going forward.
Please write to us mrmr@mrmr.social if you wish to exercise any of your rights provided below:
Please note that revoking your consent may negatively affect your use of the Platform. For instance, we need access to your mobile device’s media folder and camera so that you can click pictures from your mobile device and post them on the Platform, which functionality will not be available to you if you do not provide us such access. You may also ask us not to process your personal data for marketing purposes. You can exercise any of these rights at any time by contacting us at mrmr@mrmr.social. However, we require a reasonable period of 30 (thirty) days to comply with any of your requests. Additionally, for deleting your account from the Platform and removing user data, please go to the settings of your App and click on the 'Delete Account' option.
RETENTION OF YOUR PERSONAL DATA
In relation to other personal data, we store them for certain predetermined periods based on the basis of (i) statutory and legal requirements; (ii) industry guidelines, (iii) de-identified or pseudonymised data sets to be used in an aggregated format for scientific, statistical or historical purposes.
We retain the information which we have collected for a period no longer than is necessary, and as may be required in law, and to comply with applicable laws, including any data retention and storage requirements that may be provided under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. Our endeavour is to immediately act on your request for deletion, and we strive that we do not retain your data for longer than required for the purpose for which the information may be lawfully used. If we need to retain your personal data for a longer period, we will inform you prior to the extension of the storage period. We will delete your information whenever you request us to do so. However, we may archive and/or retain some information for legal purposes. Any other information which is processed by us for analytical purposes, will only be processed in an aggregated or non-identifiable basis.
The company will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.
OPTING OUT
You can always opt out of our services or choose not to disclose information to us at any time. However, keep in mind that some information may be needed to register with us or to take advantage of some of our special features. By providing limited information, or by availing the opt-out provision, you may not be able to access full functionalities of our services and application, and some features may be disabled for your access.
We reserve the right to continue to keep a copy of any of your personal data if required by law. We may use any aggregated/anonymized data derived from your account, in a matter which shall not infringe upon your privacy.
ACCOUNT CLOSURE
We keep some of your data even after you close your account. If you choose to close your account on the Platform, your personal data will generally stop being visible to others on our Platform within 24 hours. We generally delete closed account information within 90 days of account closure, except as noted below.
We retain your personal data even after you have closed your account if reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, enforce our User Agreement, or fulfil your request to "unsubscribe" from further messages from us. We will retain de-personalized information after your account has been closed.
Information you have shared with others will remain visible after you close your account or delete the information from your own profile or mailbox, and we do not control data that other members have copied out of our Services. Groups content and ratings or review content associated with closed accounts will show an unknown user as the source. Your profile may continue to be displayed in the services of others (e.g., search engine results) until they refresh their cache.
SECURITY OF YOUR INFORMATION
Your personal data is maintained by us in electronic form. We shall take all necessary precautions to protect your personal data and implement reasonable security practices and measures including certain managerial, technical, operational and physical security control measures that are commensurate with respect to the information being collected and the nature of our business. Specifically, we will ensure that the security infrastructure put in place by us to safeguard your personal data against loss, unauthorized access, destruction, use, processing, storage, modification or de-anonymization, will at all times be adherent to the best industry standards.
We restrict access to personal data to company employees, contractors, and agents who need that information in order to process it. Anyone with this access is subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
The security of your personal data is important to us, but remember that no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
We use appropriate technical and organizational security measures to ensure the protection of your data. The transfer of personal data between your end device and us is generally carried out in an encrypted form (TLS encryption). You can identify an encrypted connection for example by the lock symbol in the address line of your browser. If you communicate with us by email, access by third parties cannot be ruled out. However, remember that no method of transmission over the internet, or method of electronic storage is entirely secure and reliable, and we cannot guarantee its absolute security.
OVERSEAS TRANSFER
Your data held by us may be transferred to other countries outside your residential country for any of the purposes described in this policy. You understand and accept that these countries may have differing (and potentially less stringent) laws relating to the degree of confidentiality afforded to the information it holds and that such information can become subject to the laws and disclosure requirements of such countries, including disclosure to governmental bodies, regulatory agencies and private persons, as a result of applicable governmental or regulatory inquiry, court order or another similar process. In addition, several countries have agreements with other countries providing for the exchange of information for law enforcement, tax and other purposes. If we transfer your data to third parties for purposes stated in this Policy, we will use best endeavours to put in place appropriate controls and safeguards to ensure that your data is kept accurate, adequately protected, and processed only for specified and reasonable purposes in a manner that is fair, transparent and has a lawful basis, and is stored for no longer than is necessary.
By accessing or using our services or otherwise providing information to us, you understand that your information will be processed, transferred, and stored in India and other countries, where different data protection standards may apply and/or you may not have the same rights as you do under local law.
When we transfer your personal data from your home country (country, state and city in which you are present) to the alternate country (another country, state and city), we will comply with our legal and regulatory obligations in relation to your personal data, including having a lawful basis for transferring personal data and putting appropriate safeguards in place to ensure an adequate level of protection for the personal data. We will also ensure that the recipient in an alternate country is obliged to protect your personal data at a standard of protection comparable to the protection under applicable laws.
Our lawful basis for such transfer will be either on the basis of content or one of the safeguards permissible by laws.
MINORS
Ideally, you should have attained the age of majority in your jurisdiction to be able to use and access our Services. In cases, where a minor (which in India is below the age of 18 years of age), wants to use the Application, your registration and use of our services must be with the consent and supervision of an adult who is either your parent or legal guardian.
As a parent or legal guardian, please do not allow your minors under your care to submit personal information to us other than what is required to use the Services on the Platform. In the event that such personal data of a minor is disclosed to us, you hereby consent to the processing of the minor’s personal data and accept and agree to be bound by this Privacy Policy and take responsibility for his or her actions.
PERSONAL DATA OF OTHERS
In some situations, you may provide personal data of other individuals (family, friends, likewise) to us. If you provide us with such personal data, you represent and warrant that you have obtained their consent for their personal data to be collected, used and disclosed as set out in this privacy policy.
LINKS TO OTHER WEBSITES
Our service may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
COMMUNICATIONS FROM US
We may from time to time send you service-related announcements when we consider it necessary to do so (such as when we temporarily suspend the platform for maintenance, or security, privacy, or administrative-related communications). You may not opt-out of these service-related announcements, which are not promotional in nature and used solely to protect your account and keep you informed of important changes to the platform.
POLICIES FOR POSTING:
On our platform, we offer users the opportunity to post to increase their reach and engagement. However, ensuring that the posts align with our community guidelines and promote a safe and inclusive environment for all users is important. Only posts that adhere to our community guidelines and content policies are eligible for posting. Posts that contain offensive, sexual, discriminating, communal harm, or otherwise inappropriate content are strictly prohibited from being posted. Therefore, the following policy regarding posting applies:
REVIEW PROCESS
All posts will go through a review process to ensure compliance with the above policies. Our team will review posts to verify its eligibility and adherence to our guidelines. In the event that a post is found to violate any of the policies, it will be rejected from the Platform.
CONSEQUENCES OF POLICY VIOLATION
Users found violating the policies may face penalties, including but not limited to post-removal, and temporary or permanent suspension of accounts. We reserve the right to take appropriate action based on the severity and frequency of policy violations.
CHANGES TO THIS PRIVACY POLICY
We make periodical changes to the Privacy Policy. Any significant changes we may make to our Privacy Policy in the future will be promptly notified to Users by posting the relevant terms in a prominent position on the webpage. The new terms may be displayed on the webpage, and update the "last updated" date at the top of this privacy policy.
At the moment, continuous changes are being made to the law governing how we handle user information. As and when these laws are enacted or notified, we may update our Privacy Policy. You will be required to read and accept them to continue your use of the services. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
ADDITIONAL INFORMATION THAT MAY BE OF INTEREST
LIMITATIONS ON LIABILITY
You agree that MRMR shall not be liable under any circumstances or under any theory of law for any direct, indirect, special, consequential or incidental damages, arising out of any data breach/leak. You agree further that MRMR shall not be liable for any damages incurred by you arising as a result of errors, omissions or other inaccuracies or interpretations thereof. In jurisdictions that do not allow the exclusion or limitation of incidental or consequential damages, MRMR’s liability in such jurisdictions shall be limited to the extent permitted by law, and the terms limiting MRMR's liability in this section shall in any case be interpreted to limit MRMR's liability to the greatest extent permitted by law.
GOVERNING LAW
This Policy, and its validity, construction and effect, shall be governed by and enforced in accordance with the laws of India without reference to the conflicts of law provisions therein. You specifically and irrevocably consent for any claims or disputes arising out of your use of the Platform or these Policies to the jurisdiction of the courts of New Delhi.
GRIEVANCE REDRESSAL MECHANISM
MRMR has a Grievance Officer to address your concerns regarding data safety, privacy, and the platform usage concerns. We will try to resolve the issues raised by you within 30 (thirty) days from receiving them. You may contact the Grievance Officer at any of the following address:
NAME: Avi Chandra
EMAIL: mrmr@mrmr.social
CONTACT US
If you have any questions about this privacy policy, you can contact us: mrmr@mrmr.social.
DISCLAIMER
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Personal Information, we cannot guarantee the security of your data transmitted to the Platform; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.