Delegating Email access to another individual
Assigning a delegate to an account allows the user assigned to open the inbox of the account while logged in as themselves. When the user responds to an email sent to the delegated account it is sent from the delegated account and notes which individual sent it.
It may take up to 24 hours for the verification to complete. To view and send messages on behalf of the departmental account, click the arrow next to your email address in the top right hand corner. Select the departmental account and that inbox will open in a new window or tab. If this account needs more than one delegate, repeat the steps above. To see a detailed video about delegation go to www.youtube.com/watch?v=1I5Xq69E0M8.