Winter Quarter Update

Greetings Campus,

 

Student Technology Advice & Resource Team (START), is a student led resource, focused on helping students understand and navigate available EdmondsCC technologies.  Students seeking help with EdMail, Google Apps, Blackboard and basic PC operations are encouraged to take advantage of START services. Students can book an appointment online or simply drop by. START would like to thank the campus for all the support we've received this Quarter.

 

START is located in Lynnwood Hall Room 305

- Hours of Operation -

Monday-Thursday 9:00am-5:00pm

Friday 9:00am-1:45pm (library closes at 2pm)

Saturday 1:00pm-3:00pm (testing out Saturday coverage)

 

START is staffed by student volunteers from the Computer Information Systems and Computer Science Programs.  This quarter, START and our 13 volunteers, have assisted over 278 Students with 326 total issues

- Drop in Service -

- Workshops -

Each quarter START also hosts workshops.  These workshops show students how to create and share (web sites, documents and calendars) within our collaborative space of EdMail; saving students time working on team projects and allowing them to showcase college successes.  

 

- Mobile Workshops Winter 2012 Quarter -

START is offering a Mobile Workshops service. Instructors with group/team oriented classes can request these mobile workshops.  Workshops cover topics such as how to use collaboration tools in BlackBoard and/or Google Apps (through EdMail).  

The Mobile Workshop service is first come, first served.  Workshops do require student access to a PC.  If your classroom does have access to PCs, simply reserve an ACS computer lab space (through the EdmondsCC Scheduling Office) and send a request to START to confirm workshop times.  Instructors can also check out our START Mobile Workshop Calendar for our schedule.  If your class meets outside of listed times, send an email to start@edmail.edcc.edu with details and we will try our best to support your class.

 

 

Special thanks and recognition go to ASEdCC, TIMC and the EdmondsCC Foundation for their generous support and help in making our service possible.

******************************************************************************

 Some questions START has assisted students with:

 

EdMail Questions

Blackboard Questions

Basic PC Questions

Google Apps Questions

Other Questions

*****************************************************************************

Here is what these students are saying: submit your feedback here

*****************************************************************************

I'd like to also thank my team for making this happen...!!

 

Our Team:

Willy Morote - Internal Operations

Don Voges - Remote Operations

Lovey Ray - Special Projects

Nick Giovanni - Application Development

Andrew Yoon - DeskSide Support

Kingson Yam - DeskSide Support

Delwin Inness - DeskSide Support

Donna Yusaf - DeskSide Support

Elizabeth Cardany - DeskSide Support

Rodney Cook - DeskSide Support

Janna Nguyen - DeskSide Support

Sharooq Syeda - DeskSide Support

Tim Hass

 

START - Student Technology Advice & Resource Team

Lynnwood Hall Room 305 -- Visit us online at start@edcc

--

Tim Hass