Dear Twitter! URGENT!

Please, be patient. This is outstanding situation and you must pay a great attention to it.

This is collective appeal from the people, who lost their accounts and their twi-friends - some kind of russian twitter community.

A lot of russian spoken people lost their twitter accounts. Their accounts were hacked and stealed. As we research, this was made by Trojan virus, which was promoted by some accounts. Now this list of spammy twitter accounts are banned, thanks.

But the problem is still remain.

The email and password of hacked accounts was changed, and people can not replace them.

Another problem is in twitter english support. It is difficult for us to explain the problem.

Many people create tickets, but twitter support is not responded for а 2 weeks. The first cases of accounts hacking were at 14/06/12.

Some people put tickets but received the answer, that “The email address you're writing from does not match the account's recent email”

Some people are “dummies” and don`t know what to do, and your don`t have russian version for support and help pages at this topic

Now the all cracked accounts publish tweets from http://seopulttwitter.appspot.com/

Some of them are banned because of spam. Some of them begin to change another settings: their bio, background images, etc.

We understand, that this is hard to check such problems. We try to find people, but some of them are lost...

Please, help us to get back this lost accounts.

The problem arises in the middle of june.

As we see, you can find all cracked accounts by the program, which published in them - http://seopulttwitter.appspot.com/ .

The haked accounts promote sites  http://www.twittikseo.com (which contained virus), http://www.newssocial.ru and twitterfone.ru, аnd put news from news sites.

You must have the base of e-mails, on which this accounts was registered and check them.

Please, help people to get back their accounts. And stop to publish spammy and virus information by http://seopulttwitter.appspot.com/ bot

May be you can do “Group Undo” for all of this accounts. It will be the most good solution.

Or, may be you correct the ticket procedure for such situation and translate it to russian.

Please, produce the procedure for this situation, and put the answer.

Our community can do anything possible to promote, translate, spread the information, and help people to go across this procedure`s steps.

People need to get more information and explanation about what to do in this situation.

In case if you need more information - we have screen shots for some proof.

We try to gather people, who lost their accounts in this incident. They are real people, we know them by twitter.

Sincerely,

russian twitter community

Lost accounts (you may contact with them, but please, in russian):

Haked Accounts List on Google Docs