Feedback Tool Moodle ISU


The Feedback activity can be used to create a custom survey. The survey results can be collected anonymously if desired.  The results of the survey can be viewed in detail or as a graph, giving an overall summary. The feedback results may also be exported as an Excel file.

Note: For Course Evaluation specific information, please see Course Evaluations or contact the ITRC.

This guide will help you:

Add A Feedback Activity

  1. Turn Editing On. For more information on turning editing on, please see Moodle ISU Overview.
  2. In the week/topic you wish to add the resource to, Click on Add an activity or resource.


  1. Click on the radio button next to Feedback. Click the Add button. This will take you to the Adding a New Feedback Page.



  1. Type the name of the Feedback in the Name field. This will display to the students on the course homepage.
  2. In the Description field, Type a description of the page or any other information such as instructions you would like the students to see.



  1. Check the Enable box for the Allow answers from section to activate the drop down menu.
  2. Click on the drop down menus to select the desired open date and time.
  3. Check the Enable box for the Allow answers to section to activate the drop down menu.
  4. Click the drop down menu to select the desired close date and time.

Note: You do not have to use both the open and close options. You can set up a closing date only or an opening date only.


Question and submission settings

  1. Record user names: You have the option of making the evaluations anonymous or the option of seeing each students’ name and their answers.  
  2. Allow Multiple submissions: If Yes is selected, the students will be able to give feedback multiple times.
  3. Enable notification of submissions: If Yes is selected, this will send an e-mail notification to all teachers in the course each time a student completes the evaluation.
  4. Auto-number questions: If Yes is selected, the feedback questions will be automatically numbered.


After Submission

  1. Show analysis page: Allows you to share results with the students by choosing Yes or No from the drop down menu.
  2. Completion message: Allows you to type in a message to display to students at the end of the evaluation.
  3. Link to next activity: By default, the continue button that is displayed after the feedback is finished takes the student back to the course page. If you would like the continue button to take the student somewhere else, Type or paste the desired URL page in the text box.

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Common Module Settings

You can also need to set the visible to show so that students will be able to see the Feedback activity.

This block sets how the activity interacts with groups and groupings. Please see Groups and Groupings for more information on this topic.

Restrict Access

This section sets the conditions under which students may interact with this activity. For more information on Conditional Release/Restricting Access, please see Conditional Release.

Once you have everything set:


  1. Click the Save and Display button to continue your feedback setup.
  2. Click the Save and Return to Course button to be taken back to the course home page.

Overview Tab

The overview section will allow you to view your description of the survey and the message or URL link that the students will be redirected to after submitting feedback.

Note: If there is no URL listed in the Page After Submit text box, then the students will be directed back to the course homepage.

The overview area will also allow you to select which groups you want to make visible for the feedback activity. You will need to have set up groups in order to use this function. For more information on groups and groupings, please see Groups and Groupings.


Edit Questions Tab

Note: The order of every question type can be changed by a drop down menu called Position.

The edit questions tab will allow you to add questions to your feedback. Additionally it shows you a preview of the feedback. You can also use this tab to edit, reorder, remove, etc questions.

To add a question:

  1. Click on the Content dropdown menu.
  2. Choose the type of question you would like to create.

The types of questions available are listed below:


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  1. Type your question into the Question text box.
  2. Click the Adjustment dropdown menu to select whether the questions get displayed in a vertical or horizontal order.
  3. Click on the Multiple Choice Type dropdown menu to select the type of multiple choice question that you want to use.
  4. Type your answers into the Multiple Choice Values text box. Make sure that you use a separate line for each answer.
  5. Click the Save question button.
  1. Enter the rating number (e.g. 1) followed by a forward slash (/) into the Multiple Choice Values text box.
  2. Insert a space after the forward slash.
  3. Type your question out after the space. It should end up looking like this: “1/ Answer”
  4. Repeat this process for however many answers you want.
  5. Click the Save Question button.
  6. Type a label into the Label text box. The label is for you to identify the question later. It can be as simple as “Q1” for Question 1.
  7. With certain types of questions, you can choose to Hide the “not selected” option. This will make it so that students cannot pick the “not selected” option as their answer. You can also choose whether or not you want to analyze empty submits with the Do not analyze empty submits option. If you choose Yes, the question will not be analyzed if left blank by the student


  1. Type the question into the Question text box.
  2. Enter the acceptable range for the numeric answer by using the Range from and Range to text boxes.
  3. When the question is asked the acceptable range that you’ve created will appear along with the question. For example: “How old are you? (1-100)”.  In this example question, the acceptable range is 1 to 100.
  4. Click the Save button to save your question.

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Note: The Textfield width option scale does not correspond to the Longer text width option, it is smaller.  For example, a 40-width short text field will be narrower than a 40-width longer text field. It is recommended that you make the Textfield width the same value as the maximum of characters accepted.

Templates Tab

The Templates tab is used to select and/or save templates.  It can also be use to export and import questions into the feedback.

Note: In general it is recommended that you do not use templates in feedbacks.  Please contact the ITRC if you have questions about templates.

Analysis Tab

Within the Analysis tab you will be able to view a list of all responses submitted for each of the questions within a Feedback activity.

To export the feedback analysis to Excel:

  1. Click on the Export to Excel button
  2. Save file to a easy to find location.


Show Responses Tab

Within the Show responses tab you can view the responses submitted by each user. These responses show all answers to all questions within the Feedback activity for an individual user.

To view individual responses:

  1. Click on the Show Responses tab.
  2. Click on the Show Responses button.
  3. To see their responses Click the date under the Date column of their submission.

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Note: If you selected Anonymous for the Record user names option when creating the Feedback, you will still be able to look at individual responses; you just won’t be able to see who submitted them.

If you did not select Anonymous for the Record user names option, then you will see a list of students who submitted feedback.

Show Non-Respondents Tab

Note: This tab is available only if the correct setting is turned on in the feedback settings.

To view a list of students who have not yet submitted Feedback:

  1. Click on the Show Non-Respondents tab.
  2. On this page you can  select the students that would like to send a message to. These are students who have not submitted  a response to the Feedback.

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  1. As you scroll down you will see a where you write the message.
  2. Once you have your message written, Click the Send button.

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Exporting and Importing Questions

The export/import function can be very useful especially if you are using the same set of questions in multiple feedbacks. The questions are saved in an .xml file which can be saved on your computer, imported into other classes and/or shared with colleagues.

To export questions:

  1. Go to the Templates tab and underneath the Save these questions as a new template section you will have the option of either Exporting or Importing questions.
  2. Click on the Export Questions option.


  1. A pop-up will give you the option of either opening or saving the file.

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To import questions:

  1. Click on the Import Questions option.

  1. Select whether you want to Delete old items or Append new items.

Note: Delete old items will delete all the current questions and user responses. Append new items will preserve all the old questions and the assigned values.

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  1. Click on the Choose a File... button.

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  1. Locate your saved questions.
  2. Click on the file.
  3. Click the Upload This File button.

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Dependence Item

Dependence Item is a feature that allows you to make the question the survey asks next dependent upon the answer to a past question. For example, Question 1 might ask if the student has a dog. The next question the student gets will depend upon whether the student answers “yes” or “no.” If the student answers “no,” their Question 2 could ask if they would like to have a dog. If they answered “yes,” their Question 2 might ask if their dog is big or small.

To utilize this feature:

  1. Click on the Feedback activity located on your homepage.
  2. Click the Edit questions tab .
  3. Click on the Add Question to Activity dropdown menu to select the question type you want to use.
  4. Check the Required box to make this a required question.
  5. Type out the question into the appropriate field(s)
  6. After you have added the first question to the Feedback, Click the Save Question button to be taken back to the editing questions main screen.
  7. From the main screen, Select the Add a Page Break option from the Add a question to Activity dropdown menu.
  8. You should now see a page break at the bottom of your currently created questions.
  9. Add a new question in the Editing Questions tab main screen from the Add Question To Activity dropdown menu.
  10. On the page where you set up the question, Locate the Dependence item options.
  11. Select the label for the question you would like the new question to depend on from the Dependence Item dropdown menu
  12. Type the answer to the previous question you would like the new question to depend on into the Dependence value box.

  1. Repeat these steps however many times you want to in order to create your Feedback with Depend Item functionality.

Duplicating Questions

When creating multiple questions with similar format, you can save yourself some time by editing an existing question and saving it as a new question.

  1. From the Editing Questions tab, Locate the question you’d like to copy and Click the Gear symbol.


  1. Make all necessary changes to the question then Click the Save as new question button at the bottom of the page.

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For more information, please see

This work was done by Instructional Technology Resource Center at Idaho State University and is licensed under the Creative Commons Unported License. To view a copy of this license, visit Attribution Noncommercial 3.0 United States or send a letter to Creative Commons, 444 Castro Street, Suite 900, Mountain View, California, 94041, USA.