Assign One or More Delegates to an Account
Assigning a delegate to a departmental account allows the user assigned to open the inbox of the departmental account while logged in as themselves. When the user sends or responds to an email from the departmental account, the sender of the message will show as “Department Name (sent by email of delegate)”.
If this account needs more than one delegate, repeat the steps above.
To view and send messages on behalf of the departmental account, from the delegate’s account, click the arrow next to the email address in the top right hand corner. Select the departmental account and that inbox will open in a new window or tab.
To see a detailed video about delegation go to www.youtube.com/watch?v=1I5Xq69E0M8.