Academic Technology  |  WIMBA - Setup Wizard


What is the Wimba Setup Wizard?

Wimba Classrooms require several pieces of software and hardware to work together properly. Your computer, internet browser, internet connection, microphone, speakers, etc. must be up-to-date and funtioning in order to have a successful experience.

The Wimba Setup Wizard is a simple checklist that helps you make sure all of your needed equipment is ready to connect.

The Wimba Setup Wizard checks the browser you run it in. For example, if you open Wimba with Internet Explorer and run the wizard, and then switch to Firefox: you will want to run the wizard again for Firefox.

It is recommended that you run the Wizard each time before entering a Wimba classroom.

Access the Wimba Setup Wizard

The Wimba Setup Wizard can be accessed at this URL:

Alternatively, there is an option to run the Setup Wizard before entering any Wimba Classroom.

Running the Wimba Setup Wizard

The Wimba Setup Wizard will run a series of six texts on your browser, computer, audio speakers and microphone (optional).

To begin the Setup Wizard, select Start in the bottom, right of the screen.

1. Popup Windows

Certain content sharing options inside a Wimba Classroom require the use of pop-up windows. Many current browsers automatically block pop-up windows (since they are usually annoying advertisements.)

If the Popup Windows checkbox does not check, it means that pop-up windows are being blocked by the browser you are using and this blocker must be turned off. If you are unsure how to turn off your pop-up blocker, use this guide.

2. Java

Wimba will not work unless you have Java installed. Different browsers use Java to run applications, so you probably already have it even if you don't know it. If not, or if you have an older version, Wimba will give you a link so you can update your Java software.

You can also check to see if you have Java or download it here for free.


3. Text Chat

Chatting using text is the most basic form of communicating using Wimba. This test makes sure your browser supports text chatting.

4. Signed Applet

Wimba needs to install a small add-on to your browser. Click Next to continue. When it tries to do this, Windows and Macs will most likely ask you if the applet can be trusted. You may need to click "Run", "Allow", "Trust" or "Okay" to allow it to install. If you have already installed the applet, then a check will appear next to this test.

5. Playback

This test will load the Wimba media bar in your browser and test your audio speakers. Once the media bar has loaded, you should hear a greeting being played. If you do not hear the greeting, check your speakers and make sure your volume is turned up.

6. Recording

Similar to the previous test, this test will load the media bar in your browser so that you can test your microphone. Once the media bar has loaded, press and hold the 'talk' button, and release it after you have said a word or two into your mic.

You should hear whatever you spoke into your mic repeated back to you. If not, click on 'options' in the media bar, mouse over Audio Inputs and make sure your microphone is selected.

Most microphones have a mute button on the mic itself. Make sure your mic is not muted.

Once you have completed the Wimba Setup Wizard, simply select finished. You are now ready to enter a Wimba Classroom!

If You Need Help

Guides, contact information and other help can be found at ETSU's Wimba page:

A more in-depth presenter guide can be found at this URL, explaining the Wimba classroom with its tools and options in greater detail:


Wimba’s support center can be located here:


Wimba offers 24/7 support by phone: (877) 382-2293.