REPEATED REQUESTS FOR PAYMENT (U.10 B: St: 64/65 – Wb: 60/61)
1st LETTER : is a simple request for payment, it should:
a) include the agreed payment date and set a new time limit.
b) mention that copies of relevant invoices are enclosed.
c) Ask the customer to ignore the letter if they have already paid.
2nd LETTER : is a further request for payment, it should:
a) include a reference to previous correspondence.
b) remind the customer that payment has not been received yet, and no reply to the first letter has arrived.
c) insist on payment within a certain time and say what action will be taken if this does not happen.
3rd LETTER : is a FINAL DEMAND and is shorter, it will sometimes threaten LEGAL ACTION.