REPEATED REQUESTS FOR PAYMENT   (U.10 B: St: 64/65 – Wb: 60/61)

1st  LETTER :  is a simple request for payment, it should:

a) include the agreed payment date and set a new time limit.

b) mention that copies of relevant invoices are enclosed.

c) Ask the customer to ignore the letter if they have already paid.

2nd LETTER :  is a further request for payment, it should:

a) include a reference to previous correspondence.

b) remind the customer that payment has not been received yet, and no reply to the  first letter has arrived.

c) insist on payment within a certain time and say what action will be taken if this does not happen.

3rd LETTER :  is a FINAL DEMAND and is shorter, it will sometimes threaten LEGAL ACTION.