How to see what's in the print queue

At the print release station: 

• Control-Alt-. (period)
• login: library  password: freeprint
• gently hit enter
• a menu box will pop up - click on Administrator Print Document List
• pop up box asking for job name - gently click ok (nothing goes in the box)
• you should now be able to see what is in the print queue
• Quit out of the program and let the customer log back in using the correct job name

**Be careful to not let customers know the login/password. You are able to release jobs using this procedure (for free). The goal is to find their job name and make them release it themselves.

**At this time we are not able to move jobs to other print queues, nor are we able to reprint jobs that were lost, misprinted, jammed in the printer, etc.

To release a jammed print card from the vending machine

• Hold the top black button down
• Press the bottom black button three (3) times
• release both buttons
• This action resets the machine and should eject the card
• Check the value of the card in a print release station or copier (not the vending machine)

To login to print release station (if not autologged on -- defaulting to login screen)

• login: ccopyrel
• password: c01nc0p1ers   (yes, those are zeroes (0) for 'o' and ones(1) for 'i' )

posted by KT

last updated 9/2016