Little Lamb Nursery

~*~ Policy Handbook ~*~


Touching The Future

I don't wear power suits, make speeches, or drive a fancy sports car.

I've never talked on a car phone, made a big sale,or been elected to the Senate.

I don't "do lunch”, have a big impressive office or carry a beeper.

I spend my days wiping away tears, giving hugs,and serving chicken nuggets.

A good day is when I go through a whole day without a temper tantrum, 

bite mark or a toilet training accident.

My "office" is a room full of brightly colored toys and laughing children.

You may not think that what I do is very important

and you may even whisper behind my back

"What a waste of a good mind."

But I know better.

I make a difference because I'm changing the world one child at a time.

Everyday I'm getting the once in a lifetime chance to touch the future.

I'm proud to say "I'm a child care provider".

~ by Marti Doyle

Heather M. Rourke


7 Henry Ave. Lowell, Ma.



Phone #



Revised Jan. 2012

Dear Parent,

As a licensed Family Child Care Educator, l would like to congratulate you on choosing licensed Family Child Care. You have made an important child care decision for you and your family. The Department of Early Education and Care (EEC) and I invite you to join in a partnership with us to ensure a high quality child care environment. This parent handbook and enrollment packet outlines many of your my policies and procedures that relate to the care of your child, as well as the information I am required to give to you when you enroll your child in my care. This handbook will also acquaint you with some of the key EEC standards designed to ensure a safe, healthy and educational child care experience.

l encourage you to maintain an open dialogue with me, as communication between parents and Educators is the foundation for a solid working relationship, and a good child care experience. Before filling out your child care enrollment form, please read through the information contained in this parent handbook.

I am a Professional Child Care Provider, not a babysitter. My goal is to provide your child

with a clean, safe, comfortable environment where they can play and learn with guidance and

loving care while you are at work or attending school. In order to make our relationship as

enjoyable as possible the following are some mutual beneficial requirements that are necessary

to assure that there are no misunderstandings between either party, that each party is aware of

the requirements, and that these requirements are carried out in a businesslike manner. There is

a lot of information here. Please read all of it. If any of my policies seem unfair or unnecessary,

please take a moment to think about that policy and how it would apply to your current working

situation… I’m sure it will make sense in that light. These policies are enforced for the same

reasons policies are enforced in any job situation - for fairness and respect. If you have any

questions please ask.

At Little Lamb Nursery you are paying for a specific slot, NOT per hour or per day,

so no discounts are given if your child does not come to care.

The policies listed below are set forth by the Child Care Provider and are in accordance with the

Child Care regulations. These policies and accompanying contracts become effective upon

acceptance by the parent/guardian and the Child Care Provider.


Little Lamb Nursery is licensed and regulated by the Department of Early Education and Care.

EEC is the agency that oversees the early education and care and after school services for families in Massachusetts. As the agency that licenses child care, EEC has quality standards for all licensed programs to ensure high educational value, as well as health and safety. Having a license means that l have demonstrated that l meet the standards outlined in the EEC regulations.

To obtain your own copy of EEC Family Child Care Regulations, you may download them from the EEC web site at:  http://wwvv.mass.qov/Eeoe/docs/EEC/regs policies/20090122 606 cmr.pdf

For information about my regulatory compliance history, you may contact our local EEC regional office, whose contact information is as follows:

Karen Brown Family Childcare Licensor

306 Merrimack st. Bldg 9 3rd Flr.

Lawrence, Ma. 01843.


My current licensed capacity is 6 which is posted on my license. At any one time, I can only care for the number of children that l’ve been licensed for, which may include my own children, depending on their ages. In addition, EEC regulations state that l cannot care for more than three (3) children under the age of two (2) without an assistant, with one of those children being at least 15 months old and walking unassisted. lf you have concerns or questions about the number of children in my care, please feel free to discuss them with me.

Use of Assistants

l may have an assistant to help care for the child care children, provided they are approved by EEC. if and when I use an assistant, l will let you know ahead of time, and you will have an opportunity to meet the assistant that will be working in the program. l may also use volunteers from time to time, and although they will not be directly responsible for the care of children in the program, they will be on the premises and assisting me.

Admission Paperwork

Before I will assume responsibility of caring for your child I MUST have the following:

• Signed Policy Handbook Contract

• Signed Contract

• Paper work as required by licensing regulations

• Client & General Information forms

• Transportation, Photo release forms

PLEASE NOTE: All forms must be updated yearly.


Communication is very important to me. When I accept a new family into my home I like to be

sure that we can share openly any concerns or questions that may arise. I feel that we are a

team raising your child. If we can work together then your child can feel secure in knowing they

have two families who love them very much. I grow to love each child I keep very much and I

am always glad to have a chance to be a part of their lives. It is important that there is a similar

childcare philosophy between us.

I welcome questions, feedback, or discussions of any kind that affect a positive outcome for the

child. Sensitive issues will be discussed outside of regular hours either by letter, phone or a

scheduled conference. You may call me between 7:00 a.m. – 9:00 p.m. I will provide

newsletter’s that will explain some of the activities we are doing, events that will be happening, my

days off, and any other pertinent, fun or helpful information that may be of interest to you. You

are always welcome to contribute to our newsletter.

Parents of infants/toddlers will receive a daily note. Some typical things that you

may find on this note would be daily activities, feedings/meals, diaper changes, naps/quiet time,

and things to remember or to bring. All parents should check our board on the door for important

information, special announcements, etc. Each Family will be provided a “family connection”

folder that will travel between the child care and home each day. This folder will contain the

child’s daily notes, newsletters, any artwork, child care information and blank permission to

administer medication forms. You can also use this folder to send me notes or reminders. This

folder is a wonderful way for you to know about your child’s day and for us to stay in touch.

Business Hours

The general hours of operation in which I provide childcare is Monday to Friday between 8am and 6pm. Alternate times are available based on individual needs. I will provide childcare during your contracted working hours or while you are attending schoo. We will figure your hours plus fair commute time and this will become your "scheduled hours". Any changes to your schedule have to be discussed and re-scheduled based on my ability to meet your new need with my schedule. For parents not attending work or school, but needing care, we will discuss this together and determine hours based on my present scheduling.


My current rates are;

Full time (FT) $32/day (6-10hrs)

Part time (PT) $16/day (<6hrs)

Extended day (XT) $45/day (10-12hrs)

Late Fee

There is an extra fee of $5.00 per child for every fifteen minutes or portion thereof that your

child is dropped off earlier than their contracted arrival time (without prior approval) and for

children not picked-up by their contracted pick-up time. If you arrive late without a phone call, I

may not be present. It will then be the parent’s responsibility to find and finance an alternate for

their child for the day. Late arrival does not allow late pick-up. Care will not recommence until

such late fees are paid in full. Please be on time daily.

To ensure the safety of your child, only you or your designate(s) may pick up your child. Phoning

me to let me know someone other than yourself will be picking up your child is fine if I know the

person or your child can identify him or her.

Verification of legal custody: I must have a copy of the court order recognizing the parent who

has legal custody of the child, as well as visitation schedules. Otherwise I have no choice except

to release the child to his/her parent.

Provider Holidays / Sick days

• We are closed on all Statutory Holidays, with pay.

• I will be taking two weeks’ vacation per year, without pay. I will provide at least one months notice of the dates. I will if possible have these vacation times covered by a certified assistant here at Little Lamb Nursery.

• I will cover all other absences. When I do not have an alternate, I will pay back the daily rate

less 10% for operating costs.

• When I am providing an alternate child care provider in my home and you wish to make your

own arrangements for child care you will not be reimbursed as the only way I can afford to

provide an alternate is through the parent fees. If all parents agree to find their own

alternates, I will reimburse fees upon receipt of services from the alternate you choose, all

parents would need to sign a letter agreeing to such.

Parent Vacations

Please notify me as at least 2 weeks in advance when you plan to take vacations. I expect full

payment for all days and hours your child is normally scheduled to be here. I expect children to

be with their parents during parental vacation times. Payment is due prior to your vacation. Even

while you are on vacation I am still holding your child’s space.

Extended Absences

In cases of your potential absence due to maternity leave, summer, or extended leave from your

job, I will require ½ of your monthly fees for the entire time of your absence to hold your child’s


Deposit/Holding Fee

I will require a deposit or holding fee for all families. A holding fee will be accepted to reserve a space for your child in the event you do not need to begin care for several weeks. The holding fee will be equivalent to two weeks pay of the slot being held. This fee is no-refundable should you change your mind about begining child care here. Again this is a business, and if i am holding a space for you and you decide not to come, it is time that i could have had another child in that slot. Once your child does begin care, the holding fee is then transferred to the required deposit. An additional deposit will NOT be required to begin care.

The deposit will be the amount of two weeks fee’s for your scheduled slot. This will be refunded towards your last month child care providing you give me proper notice (one month) as required before termination of care, and have no other outstanding fees owed to me. If you don’t give me proper (one month) notice and/or have fees outstanding, this fee will not be refunded.

PLEASE NOTE: I will not start providing childcare nor will your opening with Little Lamb Nursery be considered saved until this deposit is paid.

Payment and Late Fees

All payments must be received on the Friday of each week to be applied to the following week. When Friday falls on a statutory holiday, fees are due on the day before. If fees are not paid I will not watch your child, I will consider your spot to be open and I will keep your childcare deposit as your notice.

You will run the risk of your childcare spot being filled by another family. There are no refunds in

fees for absences due to a child's illness or any other reason. Full fees are required regardless of

whether or not your child attends.

I realize the financial burden that childcare places on parents, and hope parents understand that

as a business childcare places financial burdens on the provider. These include, but are not

limited to groceries, utilities, insurance, programming, toys and equipment. I also have a financial

responsibility to my family. If fees are not received when due a $5.00/per day charge will be

applied to the amount owing. This charge will be in effect until all monies plus late charges are

paid in full.

I will take all outstanding accounts to court and collections. Should it be necessary,

parent/guardian is responsible for all court costs.

Checks: There will be a $35.00 charge for all checks returned N.S.F. plus any additional

charges incurred to myself and/or by the bank. Parents who have two or more N.S.F. checks

will be required to pay by cash or money order.

Due to cost of living increases, monthly childcare fees will increase by $5 per child per year. The

monthly fees established in the Financial Agreement will be in effect until January of the following



Sibling discount is 7% off of regular daily rate.

Arrival and Departures

Children are to arrive clean and fed (unless arriving before a meal time). I prefer that there are

no pick-ups or drop-offs during the designated daily quiet time, but special accommodations may be made.

Please do not allow your child to walk to the door by themselves at drop off. It is important to

take a minute to walk them to the door and greet me. This gives us both the opportunity to

discuss any schedule changes for the day or anything else. At pick up, please do not let your

child leave the house until you are leaving also.

It helps your child tremendously if your child is aware that you will be arriving early (or late) in

that they come to expect regularity and thrive on it. I can also have children put their coats and

shoes on in preparation for your arrival time if you wish. Please keep me informed so I can in turn keep the child informed! Drop-off and pick-up times are not good times to discuss serious problems. Little

ears and minds hear and understand everything. I am not comfortable discussing a child in the

presence of anyone, but their parents. Topics that concern day-to-day events or light-hearted

discussion are fine. There is also a sign in/out sheet that must be filled out and signed by the parent at drop off and pick up each and every day. (this is a mandated requirement by EEC) This sheet is located on top of the cubby where your child's things are stored.


We do our best to maintain strict cleanliness and hygiene standards. Children's hands are washed

before and after meals, coming in from outside and after toileting. If these skills are stressed at

home also your child may remain a good hand-washer when he/she gets older. Please have your

child bathed and dressed for play. A clean child is a healthy child.

Infants sleep in separate cribs/Play-Pens with clean blankets, used only by them. Beginning at

toddler age washable nap mats are used. Each child has a separate nap mat with

blankets. These blankets, mats, and sheets are washed weekly (unless soiled, then they are washed as often as necessary).

Toys are sanitized with a bleach solution once a week (Fridays) or after being mouthed by a child.

Little Lamb Nursery uses only “green” cleaning agents that are non toxic and safe for children, but will clean appropriately.

Maintaining a Safe Environment

EEC has a number of licensing standards related to safety in a Family Child Care Home. Most of these standards outline common safety precautions such as making dangerous materials inaccessible to children, covering outlets, having a first aid kit, practicing evacuation drills, gating stairs, windows, or heating elements, posting emergency numbers, and maintaining a clean, hazard-free indoor space. Also, the outdoor space must be safe and hazard free and there should be no access to a busy street, water, construction materials, rusty or broken play materials, debris, glass, or peeling paint.

Lead Poisoning Prevention

All Family Child Care Educators are required by EEC to provide parents with information

regarding the risks of Lead Poisoning. The following are some facts that all parents should

know about lead and lead poisoning:

A.  Lead poisoning is caused by swallowing or breathing .lead. Lead is poison when it gets

into the body.

B.  Lead can stay in the body for a long time. Young children absorb lead more easily than

adults. The harm done by lead may never go away. Lead in the body can:

o Hurt the brain, kidneys, and nervous system’

o Slow down growth and development

o Make it hard to learn

o Damage hearing and speech

0 Cause behavior problems

- Most of the lead poisoning in Massachusetts comes from lead paint dust in older homes

Many homes built before 1978 have lead paint on the inside and outside of the building

- When old paint peels and cracks, it creates lead paint chips and lead dust. Lead dust

also comes from opening and closing old windows.

- "Lead dust lands on the floor. Lead gets into children’s bodies when they put their hands

and toys in their mouths. Children can also breathe in lead dust. Children between the

ages of 9 months and 6 years are most at risk. .

A. important: Home repairs and renovations also create lead dust.

B. Most children who have lead poisoning do not look or act sick. A lead test is the only

way to know if your child has lead poisoning. Ask your doctor to test your child for lead

Some children may have:

o Upset stomach

o Trouble eating or sleeping

o Headache

0 Trouble paying attention

As mentioned earlier, if your child is over nine (9) months of age, you will need to provide documentation to me that your child has been screened for lead poisoning. Most children will be screened annually until either age three (3) or ‘four (4), depending on where the child lives.

I am required to disclose to you if l am aware of any known sources of lead in my home. information regarding known sources of lead in my home is as follows: There are no known sources of lead in my home. All three of my children have had lead tests come back negative.

For more information on lead poisoning, you can visit htip:// or call the Childhood Lead Poisoning Prevention Program at (800) 532-9571. 4


Supervision is critical to keeping children safe. l and any assistants in my program will appropriately supervise children in order to ensure their health and safety at all times. l will use good judgment and consider several factors in determining the appropriate level of supervision for children including age, developmental needs, behavioral characteristics, the nature of activities and the space we are using, as well as the number of caregivers present at any given time. If you have any questions about how l supervise the children in my program, feel free to ask me.

Safe Sleep 

Supervision of children is equally important during the times that a child is sleeping at the program, particularly when that child is an infant. EEC has very specific regulations around safe sleep practices. All infants are placed on their backs to sleep, unless a child’s physician orders otherwise (such an order must be given to me in writing). I check on children every 15 minutes during nap time; If your child is less than six months old, l will directly supervise them during nap time for the first six weeks they are in care. For more information regarding Safe Sleep,

please feel free to review the ‘Family Child Care Policies’ section of

Child Illness

I can care for mildly ill children in my program, however there will be times when you will need to keep your children out of the program due to illness. Under no circumstances should you bring your child to care sick (fever of 100°f or higher, vomiting, diarrhea not contained in a diaper, sore throat, continuous coughing, runny nose other than clear, draining eyes or ears, unexplained rash, lice, etc.) If you are not sure your child is well enough to attend child care call and discuss it with me. Masking your child’s symptoms with over-the-counter medications and bringing them to care

anyway is not allowed and could be cause for immediate termination. It is also inconsiderate to

all families involved. A sick child should be allowed to recuperate fully at home after an illness so

that the other children and the provider do not risk unnecessary exposure. If you are unable to

stay home with your sick child it will be necessary for you to make arrangements at your own

expense. If your child is out ill regular fees still apply.

Your child may be brought to care if they have a common cold (which means a slight cough,

clear runny nose, sneezing); however I will call you if your child is just plain miserable (whining,

crying, repeatedly asking for you). Your child should not attend if they are not feeling well

enough to participate in our daily activities (i.e. a child wanting to sleep all day, lay on the couch

and watch TV etc.)

The Health Department regulations prohibit the admittance of any child into a family childcare

home that exhibits any of the following symptoms:

• Fever (100°f or higher) – child needs to be fever free for 24 hours without the aid of


• Diarrhea – child must be symptom free for 24 hours without the aid of medication

• Vomiting – child must be symptom free for 24 hours without the aid of medication

• Runny nose with coloured discharge –check with doctor

• Rash – check with doctor

• Discharge from eyes or ears

• Lice – child needs to be treated and nits removed before return

• Communicable diseases – chicken pox, measles, mumps, conjunctivitis (pink eye), influenza

etc. The child may return when the incubation and contagious period is passed and the child

is well enough to resume normal childcare activities.

I have the right to refuse to care for a sick child. If your child develops any of the above

symptoms while in my care, you or your alternate will be required to pick up your child

immediately. If the child is not picked up within an hour of my calling a $5.00 for every 15

minutes or portion thereof charge may be assessed. If I have to call a parent to pick up a child

that has been dropped off for care too ill to participate in the day the child will also be required

to stay at home the following day. Your child may return to care 24 hours AFTER symptoms of

illness end. Which means if your child is sent home with a fever, diarrhea, or vomiting they

cannot return until they have been symptom free for 24 hours without the aid of medications. I

am responsible for the health and well being of many children so I will closely follow health

department regulations when it comes to illness. I understand and respect your need to be at

work, but your cooperation is extremely important on this.

Medication Administration

EEC has regulations requiring Educators to have a policy regarding the administration of medication to children in care. As a licensed Family Child Care Educator, I am also required to take medication administration training. The following guidelines are common to all programs that are licensed by EEC:

Prescription Medication

Prescription medication must be brought to the program in its original container and

include the child's name, the name of the medication, the dosage, the number of times

per day and the number of days the medication is to be administered. This prescription label will be accepted as the written authorization of the physician.

~ The program will not administer any medication contrary to the directions on the label

unless so authorized by written order of the child's physician. ~

o The parent must fill out the Authorization for Medication Form before the medication can

be administered.

Non-prescription Medication

The program needs written parental authorization to administer oral non-prescription medication. The parent must fill out the Authorization for Medication form,.which allows the Educator to administer the non-prescription medication. The statement must be renewed on a weekly basis.

In the case of unanticipated non-prescription medication that is used to treat mild symptoms (e.g., acetaminophen, ibuprofen), the program must still have written parental authorization, however it must be reviewed annually.

The Educator will make every attempt to contact the parent prior to the child receiving the non-prescription medication unless the child needs medication urgently or when contacting the parent will delay appropriate care unreasonably.

Topical Ointments and Sprays

Topical ointments and sprays such as petroleum jelly, sunscreen, diaper rash ointment and insect repellent will be administered to the child with written parental permission. . The signed statement from the parent will be valid for one year and include a list of topical non-prescription medication. '

When topical ointments and sprays are applied to wounds, rashes, or broken skin, the Educator will follow the written procedure for non-prescription medication which includes

the written order of the physician, which is valid for a year, and the Authorization for Medication form signed by the parent. . .

All Medications

The first dose must be administered by the parent at home in case of an allergic reaction.

All medications must be given to the Educator directly by the parent.

All medications will be stored out of the reach of children. Ali medications that are

considered controlled substances must be locked and kept out of reach of children.

The Educator will be responsible for the administration of medication. in his/her absence, the designated person will be

The program will maintain a written record of the administration of any medication (excluding topical ointments and sprays applied to unbroken skin) which will include the child's name, the time and date of each administration, the dose, and the name of the person administering the medication. This completed record will become part of the child's file.

- All unused medication will be returned to the parent if possible, or disposed of in

accordance with Department of Public Health guidelines.

Oral Health

Proper oral health begins at home, and I will be reinforcing good oral health practices with your child each day. If your child is in care for more than 4 hours per day, or he/she will be receiving at least one meal while in care, l am required to assist your child with tooth brushing at the

program. I will be providing tooth brushing materials at the program.

Children’s Records

EEC regulations require me to maintain an individual written record for every child l have in care. These records include the information that parents complete at enrollment, as well as progress reports, incident reports and other documentation regarding your child’s care. Records are updated at least annually, but may be updated as frequently as is needed.

As a parent, you have access to the record that I maintain for your child, and you have the right

to add information or to request that information in your child's record be changed or deleted.

You also have a right to receive a copy of your child's record; however there is a fee for that copy.

EEC regulations require that l make children’s records available to EEC at any time that EEC may request these records, such as during a licensing/monitoring visit, a complaint investigation, or a financial review of my program. Failure on my part to provide these records to EEC could result in EEC citing me for regulatory non-compliance or taking legal action against my license. When EEC staff members review children’s‘ records in order ensure that l am in compliance with EEC regulations, at times they may copy and keep the information found in these records in order to review my compliance with all EEC regulations and policies applicable to my program. This information will be kept in my EEC Licensing file or in EEC’s financial monitoring file if the information involves issues related to subsidized care. EEC is required by law to keep confidential any personally identifiable information found in children’s records collected and maintained by EEC staff members. EEC has a Privacy Policy which discusses how EEC keeps such information confidential. That policy can be found by going to

the EEC website at h1:tp:// "eec privacy policypdf.

Please let me know about any questions you have regarding your child’s record.

Curriculum and Progress Reports

All Family Child Care Educators must carry out a routine that is flexible and responds to the needs and interests of children in care. The routine must include things such as; meeting the physical needs of children in care, sixty minutes of physical activity every day, child-initiated and Educator—initiated activities and daily outdoor play, weather permitting. Additionally, the Educator must develop a curriculum that engages children in developmentally appropriate activities by planning specific learning experiences. The curriculum must include things such as; learning self-help skills that foster independence, opportunities to gain problem solving and decision making competencies and leadership skills and opportunities to learn about proper

nutrition, good health and personal safety. l am also responsible for providing an environment that promotes cultural, social and individual diversity.

ln addition, progress reports must be completed periodically for all children in care. For infants and children with identified special needs, l will be completing progress reports every three months. For toddlers and preschoolers, those reports are completed every six months, and school age children will have a yearly progress report completed for them.

l will be sharing your child’s progress reports with you, as well as offering an opportunity to meet and discuss your child’s progress. Feel free to ask me about curriculum and progress reports and how they are implemented in my program.


At Little Lamb Nursery, there will be two dogs on site, as they live at the location. Although the dogs are friendly and obedient; and get along great with everyone. (family, friends, strangers, children, infants, and other pets Yes even cats!) They will be kept separate from any space used by Little Lamb Nursery during normal operating hours. (Except during nap time when they will go outside to their fenced in section of the yard.) If at any time you have any questions or concerns, would like to meet the dogs, or wish contact their trainer for any professional information, opinions, or for your own dog please let me know. I will answer any questions or concerns, set up a time to meet them (not during business hours), or provide you with the dog trainers personal information. Lisa is an experienced well educated professional dog trainer who started and runs the program The Cultured Canine.


The first two weeks of childcare are to be an adjustment period. It is my responsibility to let the

parent know if the child seems unhappy or the arrangement is unsatisfactory for any other

reason. It is the parent’s responsibility to let me know the same. The parent or myself can

terminate the contract anytime during the adjustment period in writing on or before the 14th day

after care starts.

One month’s written notice (on or before the first of the month, for the following month) is

required by the parent to myself. Fees will still be due if the parent withdraws the child before

notice is given, or at any given time during the notice. One month’s fees may be paid in lieu of

one month’s notice. Termination notice will NOT be accepted while provider or parents are on


I will provide the parents with one month’s written notice if I am no longer able to care for your

child. You are still responsible for paying the monthly fees during this notice regardless, whether

your child attends or not.

I will terminate our child care arrangements immediately for any of the following reasons (but not

solely limited to):

• Failure to comply with the policies set forth in this book.

• Failure to comply with the contract.

• Destructive or hurtful behavior of child that persists even with parent cooperation in stopping

the behavior.

• Non-Payment of childcare fees or late and/or recurring late payment of fees.

• Failure to show up for 5 days in a row without any communication.

• Failure to complete required forms.

• Inability to meet the child’s needs without additional staff.

• Blatant disrespect towards provider or provider’s family.

• If parents knowingly bring their child ill.

Child Abuse/Neglect

It is law and also my responsibility as a childcare provider to report any and all abuse or neglect

performed on a child. I cannot turn my head on a child that has been abused or neglected.

Therefore, I will notify Children's Protective Services and the Police Department when it appears

that a child in my care is being physically, sexually, or emotionally abused, neglected, or


Parent Notifications

I am required by EEC regulations to notify you of certain information about my family child care home. These notifications include, but are not limited to:

A. An injury to your child; _

B.  allegations of abuse or neglect regarding your child;

C.  if another educator will be caring for your child;

D. the administering of first aid to your child;

E. whenever a communicable disease has been identified in the program;

F.  children being taken off the child care premises;

G.  the existence of firearms in my home;

H.  if there are any changes in my household composition,

I. prior to any pets being introduced into the program;

J.  whenever special problems or significant developments arise.

Plan for Meeting Potential Emergencies 

EEC regulations require that I have a plan for meeting potential emergencies that may occur either during child care hours or at any time if they may affect the operation of the program.

in the event of an evacuation emergency, i will contact the local authorities to determine

whether or not to evacuate the program, or to remain sheltered at the program.

The escape routes from each floor of the licensed child care space are as follows: From the first floor we will either exit through the front door and go to our meeting place at the end of the driveway, or through the back sliding glass door around the house through the gate and to the meeting place at the end of the driveway by the telephone pole. If we are upstairs we will proceed down the stairs and either exit through the front or back sliding glass door and head to our meeting place at the end of the driveway by the telephone pole while we wait for help help to arrive.

In the event that a child goes missing from the program, I will do the following: 1. Immediate notification of the police and security should be made once an initial search of the home has been made and rapid attempts have been made to confirm whether or not a family member may have picked up the child. 2. Conduct a search of all areas of the home, including closets, cabinets, etc., and the immediate surrounding area. 3. Make all other required notifications. 4. Continue searching while waiting for the police to show.

Should the program need to be evacuated in the case of a fire, natural disaster, loss of power, heat or hot water, or any other emergency situation, we will meet at an alternate location; The designated meeting place(s) outside of the program for emergencies is: 14 Harold st. Chelmsford, Ma. 01824 this is a family members private residence. Patti Guilmette.

lf the program needs to be evacuated, I will notify all parents, as well as the appropriate authorities (fire, police, etc.) and EEC. My method of doing that is by cell phone.

l will ensure that no child has been left at the program after an evacuation by checking the attendance list to the children that are there and making sure all are accounted for.

Supplies **please see attached supply list for more detailed information

Parents are responsible for supplying:

• Bottles, Formula, Baby Food 

• Diapers

• A full change of clothing

• Any other supplies your child may need

It is not necessary to bring baby wipes, eating utensils, cups or dishes as they will be supplied, unless you wish to have your own used for your child.

Donations help me keep costs down, so if you have any of the following items on hand and are

willing to donate them, it would be greatly appreciated. This is not mandatory.

• Snack Foods (fruits, crackers, etc)

• Dress up clothing, costumes, scarves, hats etc.

• Magazines for cutting, especially ones that that depict other cultures, or

any that have lots of pictures of people, children, or animals. We are looking for pictures that

would appeal to children.

• Paper of any kind, brown, white, colored, waxed, foil etc.

Any misc. art supplies that would be age appropriate.

• IDEAS! We welcome any ideas that you may have for fun activities or crafts!!!

I teach the children creativity, problem solving, and pride in their skills. Sometimes these values

get messy. Some days we will be painting, so please send your child in appropriate clothing.

Please dress your child for real success. Their “work” here is play! If there is an occasion that

calls for special clothing please bring this clothing in an extra bag and I will help your child

change before you arrive for pickup. Provider is not responsible for your child’s clothing or

personal items brought into childcare home. I will let you know when I need more supplies for

your child.


I provide a wide variety of playthings. I ask that no toys be brought to daycare from home.

Anything brought will be put up safely until the child is picked up. This policy is for the concern of

all children in my care. Often times children have a hard time sharing the toys they bring from


The ONLY exception to this policy is:

• A special blanket OR stuffed animal/Doll to be used during Nap Time. This will be put up and

ONLY used for the appropriate time. Please limit your child to one object.

Meals & Snacks

I will provide a nutritious breakfast, lunch, and 2 snack’s as well as well as milk, fruit juice, and water depending on the hours your child is attending. The meal schedule I follow is listed below. If the Child is here during those times, they will be served. The exception to this is for infants. Infants will be on their individual schedule until old enough and able to follow our daily schedule. Children who choose not to eat will not be served again until the next scheduled Meal or Snack. If the child will be arriving after mealtime please feed them before they arrive.

Children arriving after 8:30 A.M. must eat breakfast at home before arriving. The menu plan is posted on the parent bulletin board.

• 8:158:45 A.M. Breakfast

• 10:00-10:20 A.M. Snack

• 12:00-12:30 P.M. Lunch

3:00-3:30 P.M. Snack

If your child requires a special diet due to allergies, medications, age and/or cultural or religious

beliefs i will try my best to accommodate, but ultimately it will be the responsibility of the parent to provide a well balanced lunch and snack for their child. No junk food, soda, gum etc.


The curriculum in place has been specifically designed for infants and toddlers and is adaptable so infants and toddlers of all ages and abilities can participate in the activities. Some of the activities include; art, dance, story time, dramatic play, and other games. These activities are adjusted to each individual child’s ability and interest and are designed to work on building social skills, language development, fine and gross motor development, as well as cognitive and sensory experiences.

Infant Daily Schedule; The infant program is set up on an individual basis. It is designed based on the schedule provided by the parent to Little Lamb Nursery during intake, and is designed to enrich the infants developmental skills. lots of cuddles, love, affection, eating and sleeping.

Sample schedule (when infant/toddler is old enough for structured schedule)

7:45 - 8:30         drop-offs, welcome children, exploration free play.

8:15 - 8:45         breakfast/ circle time, wash-up

8:45 - 9:15         go for a walk (weather permitting)

9:15 - 10:00         morning activity

10:00 - 10:20 morning snack,  wash-up

10:20 - 11:30 morning nap/ quiet play

11:30- 12:00         indoor/ outdoor free play (weather permitting)

12:00 - 12:30 lunch time, wash-up, brush teeth/wipe gums

12:30 - 1:00         mid-day activity

1:00 - 1:45        indoor/ outdoor free play (weather permitting)

1:45 - 3:00         afternoon nap/ story time

3:00 - 3:30         afternoon snack, wash-up

3:30 - 4:00         go for a walk (weather permitting)

4:00 - 4:30         afternoon activity

4:30 - 6:00         pickups, free play, clean up

**Note; times are flexible as infants receive bottles and naps as needed. Infants and toddlers will have diapers changed every two hours or as needed, per the parents request. As well the schedule may change on any given day to meet the needs of the children enrolled in the program that day.


If your child is on antibiotics he/she continues to be contagious for 24 hours after the first dose

of medication and can not return to childcare until this time period has passed.

Child care regulations prohibit me from giving your child medication of any kind unless you have

filled out and signed a Permission to Administer Form. All medication must be in the original,

labeled container. Blank permission to administer medication forms are kept in your family

connection folder.

Medical Emergencies

Minor bumps and scrapes are inevitable, but I make every effort to keep your children safe

through supervision and childproofing. Minor injuries will receive appropriate first aid, and if an

emergency injury or illness occurs, you will be contacted immediately. If I am unable contact

either parent, I will call the emergency contact numbers supplied to me to make the medical

decisions for the child. If necessary your child will be transported by ambulance to the nearest

hospital. Parents are responsible for costs involved in emergency medical treatment, including

transportation if required.

Nap/Quiet Time

All children will be required to lie down for a nap/quiet time each day. I will not force your child

to sleep but they must lie down or play quietly, as to rest and recharge.

EEC Infant Sleep Regulations

The American Academy of Pediatrics has determined that placing a baby on his/her back to sleep reduces the risk of Sudden Infant Death Syndrome (SIDS). SIDS is the sudden and unexplained death of a baby under one year of age. If your child does not usually sleep on his/her back, please contact your physician immediately to discuss the best sleeping position for your baby. Please also take the time to discuss your child’s sleeping position with your educator. Your infant will be placed on his/her back unless there is a written physician’s order that specifies otherwise.


It is expected that your child be respectful of my personal property and furnishings. A certain

amount of “wear and tear” is normal, but if your child intentionally damages my property through

destructive behavior or roughness, you will be liable for 100% of the replacement costs. This

reimbursement is due with your next payment.

Potty Training *Will not be conducted with children under the age of 2 years!*

I will assist in potty training with the understanding that it will only work if we work together.

Your child will not learn if they do not do it while in my care and at home. You must work with

your child at home, either during vacation or over a weekend before I will begin potty training

here. Clothing should be easy to manage to encourage self-help skills. Buckles, belts, overalls

and suspenders when in a hurry to use the bathroom may create a problem. I also require that

each potty training child have 6 changes of training pants (for sanitary reasons I require plastic

pants to go over underwear or training pants) or pull ups. Extra changes of clothing are also

necessary, including socks.

Behavioral Goals

While in my care only positive encouragement is enforced. Children will NOT be subject to

spanking, hitting, kicking, restraint, or to, verbal, emotional, or physical punishment. I believe the

most effective ways of enforcing positive behaviors are: Praise, Respect, Re-Direction, and

Positive Re-Enforcement. I don’t play “REF”; I use strategies to engage children in their own

problem solving. During conflict it is important for children to feel respected, secure, loved,

important and special. They need to know I am always available to listen and help, not to judge.

My goal is to coach the children so they can negotiate, compromise, brainstorm and work it out

together. I do not believe in “adult initiated” time outs, as I feel when used punitively it takes

away from a valuable teaching experience. I will only place a child in time out if I feel that they

are a threat to the safety and well being of themselves or others. When this becomes necessary I

make sure everyone is all right, then I stay with the child.

If something of a more serious nature or a persistent behavior should occur that is of concern to

me or a threat to the safety of others, I will need to discuss it with you so that we can jointly

decide on a course of action that is followed at home and in my care. If the problem cannot be

resolved arrangements must be made for the child to receive care elsewhere.

Transportation Plan

Transportation for the child will be provided by parent or guardian both to and from the facilities. Transportation to field trips, or to drop or pick my children up at the bus stop during inclement weather will be done in my personal vehicle, or weather permitting by walking. All children will be required to ride in appropriate child restraints as required by law at all times. (EEC requires that I use the base on all infant carriers, not just strap the carrier in) Transportation will only be provided if the transport forms have been signed for each child. Each child must have a transportation form signed as i need to get my older two kids to and from the bus stop which is located on the opposite side of the block. Most of the time my older two kids have an alternate means to get to the bus stop, but on occasion there is no alternate available and i must bring them. (during nice weather this in incorporated into our daily walks around the block.)

Field Trips

Children may participate in field trips at various times throughout the year. Parent volunteers are

always welcome and appreciated. Notice of field trips will be given in advance. It is not necessary your child attend these field trips but you will be required to find alternate care for your child if he/she does not attend. Regular child care fees will still apply for field trip days, whether or not your child attends.

Policy Revisions

Revisions to policies and procedures, contracts and forms I make may be done with a minimum

of 2 weeks notice UNLESS it is a new regulation – these changes will take place immediately.

Policies, contracts, and forms will be reviewed periodically and updated, if necessary (usually

every January). I will notify parents in writing of any changes. All previous forms will become


Open Door Policy

While your child is in my care, you can always be assured that the door is open to you. Open

Door does not mean that we keep our doors unlocked. For the safety of myself and the children

doors are kept locked except for scheduled drop off and pick up times. Please feel free to drop in

and check on your child, however, keep in mind a child adjusting to a new surrounding will want

to leave with you if you pop in for a visit. I would appreciate your taking into consideration our

schedule when dropping in or calling, and remember that visitors usually cause children to react

in an excited manner that does not normally occur when I am alone with the children. Please

keep in mind there may be times when it is not possible for me to run to the phone (diaper

changing, bottle feeding, etc.) If the phone goes unanswered, please do not become alarmed,

simply leave me a voice mail and I will call you as soon as I am able.

Policy/Financial agreement Contract

The following contract pertains to the policies set forth in the Parent Policy Handbook governed by

the Little Lamb Nursery. It is the Parent's responsibility to read the Policy Handbook

completely before signing and it is the Parent's responsibility to abide by all the policies stipulated in

the Policy Handbook. This is a legal and binding Contract and signing it obligates you to this

Contract legally.


I will require a deposit for all families to begin child care.

PLEASE NOTE: I will not start providing childcare nor will your opening with us be considered saved until

this deposit is paid.

􀂉 I (the parent) have paid a deposit of $______________ to _______________________________________.


All payments must be received on the Friday of each week to be applied to the following week. When Friday falls on a statutory holiday, fees are due on the day before. I will take all outstanding accounts to court and collections. Should it be necessary, parent/guardian is responsible for all court costs.

Due to cost of living increases, weekly childcare fees will increase by $5 per child per year.

The weekly fees established in the Financial Agreement will be in effect until 1 year of the date of agreement.

Fees for Childcare: FT (6-10hrs) $32/day PT (<6hrs) $16/day XT(10-12hrs) $45/day

􀂉 Infant (0-18months): $________

􀂉 Toddler (19-30months): $_________

I agree to pay Heather Rourke/ Little Lamb Nursery a weekly fee of $_________ to provide child care to my child(ren). on __Mon___Tue___Wed___Thur___Fri__

(Please make checkss payable to: Little Lamb Nursery)

I (the parent) hereby acknowledge that I (the Parent) am aware of the conditions stated in the

Family Child Care Home’s Policy Handbook, and agree to abide by the policies and

requirements in conjunction with the financial agreement and the Agreement for Child Care


Parent full name_______________________ Parent signature_________________________

Parent full name_______________________ Parent signature_________________________

Little Lamb Nursery_____________________________

Today’s Date____________________________