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Fulfillment Advisory Group

Description and Statement of Work

Return on Investment (ROI)

Because participation in the work of Fulfillment is optional, ROI will vary from person to person. Each member of Fulfillment will have the opportunity to attend one or more in-person meetings per year, and can also serve on task forces.

  • Fulfillment Advisory Group Member
  • Investment:
  • Fulfillment’s in-person meetings generally last 5-6 hours, and are designed for high engagement professional development, best practice, and peer to peer training opportunities.
  • Each meeting includes time for sharing with colleagues and developing relationships, as well as times focused on specific areas of learning.
  • Return:
  • After attending a Fulfillment meeting, participants should be better equipped to collaborate with their PALNI Fulfillment colleagues and better equipped for the work associated with Fulfillment activities.
  • Fulfillment Steering Committee
  • Investment:
  • Monthly 1 hour meetings
  • 3 hours working group activities, projects, and task forces
  • Return:
  • Access to professional development funds and training opportunities
  • Direct development through leadership opportunities, skill sharing, and peer relationships
  • All of PALNI
  • Investment:
  • PALNI membership
  • Return:
  • Fulfillment  coordinates a range of activities, support and development opportunities available to all PALNI members (see below)

Goals of this Statement of Work

This statement of work defines the operational support provided by the Fulfillment Advisory group to PALNI supported institutions. The objectives of this statement of work are to:

Group Charge

The Fulfillment Advisory Group (Fulfillment) coordinates maintenance, best practices, troubleshooting, and development efforts associated with resource sharing for PALNI libraries.  Coordinates PALNI resource sharing efforts and provides input and priorities to the PALShare        Admin        team. This group examines opportunities related to ILL and other possibilities for resource sharing between PALNI supported institutions as well as externally and develops associated best practices. Works with the Collection Management Policy Group.

Administer and coordinate PALNI-wide resource sharing through WMS. Provide PALNI-wide        support for optimizing use of WMS, test new releases, and gather data to prioritize development for resource sharing.         Structure: Led by the Fulfillment coordinator, the group members  represent a balance of  Interlibrary Loan  and Circulation staff, and from small, medium,        and large libraries

Specifically, Fulfillment:

Group Membership

The group consists of those who are both supervising or working with fulfillment (resource sharing and document delivery) activities on each campus. Participation in Fulfillment events and work is encouraged but optional.

The work of Fulfillment is coordinated by a steering committee:

The steering committee can be contacted via email at or

The PALShare Admin Team consists of:

Ongoing Responsibilities of Fulfillment

Ongoing Responsibilities of the Fulfillment Steering

Ongoing Local Responsibilities



For More Information

FY 2017-2018