FAQS
THE EXPERIENCE
What can I expect from the experience?
Fun and laughter. Seats will be allocated on a first come, first served basis. The earlier you come the more choices you have. However, the venue is a theater where all seats have an excellent view of the stage.
Where is the experience located?
Alliance Française Dubai
Does the experience take place in an indoor or outdoor venue?
The exhibition will be held in an indoor venue.
How long does the experience last?
2 hours.
Is there air conditioning?
Yes, there is air conditioning.
Will food and beverages be available on-site for purchase?
There is a cafe available on-site in case you would like to arrive early and hangout.
Can I take photos or record the experience?
No. The show is filmed. You may or may not be in the filming. If you don’t want to be filmed kindly sit in the 5 back rows.
Will restrooms be available on site?
Yes, restrooms will be available on site.
ACCESS
Do I need to arrive at the start of my scheduled session?
It is recommended that you arrive 20 minutes before the time stated on your ticket, but you can arrive within the next 10 minutes.
Can I bring animals?
Unfortunately, you cannot bring animals.
Are service dogs allowed?
Unfortunately, service dogs are not allowed.
Is there an age requirement?
Guests must be 16 or older to attend the event.
Is there parking available?
Yes, parking is widely available.
What if the weather is bad?
Since it is an indoor event, the event is going to happen rain or shine.
What are the prohibited items at the experience?
Flash photography, alcohol, and anything that may disturb the other patrons.
TICKETS
Can I purchase a ticket at the event?
Yes, you may purchase tickets at the door, however it is subject to availability.
Where can I get tickets?
- On the Fever App, available on Google Play and Apple Store
- On the Fever website
Are refunds allowed? What is the exchange policy?
Tickets are generally non-refundable. Ticket non-refund terms and conditions are agreed to before purchase. However, under special circumstances, you can contact us and our user support team will process your request. Make sure to include your ticket order number.
Do I need to print my ticket?
No, your contactless tickets will be validated directly in the Fever App.
Can I transfer my tickets to another person?
Yes, you can transfer your tickets to anyone for free. It is as easy as clicking "Transfer Tickets" on your ticket on the Fever App. Please contact us for additional help. Make sure to include your ticket order number.