You're eligible for a full refund of the purchase price, including original shipping costs, if your return is the result of an error on the bookseller’s part. If you receive the incorrect book, you’ll also be refunded return shipping equal to the original charge. To receive a refund, you must return your item directly to the bookseller within 3 days of the delivery date and in the same condition you received it in.
For books returned as ‘Not as described,’ return shipping amounts are refunded at the bookseller’s discretion. If the seller disagrees, only the book price and original shipping will be refunded. We will not refund shipping amounts on behalf of a seller in the event of a dispute.
Book Did Not Arrive
You’re eligible for a full refund of the purchase price, including shipping costs, if your book hasn’t arrived until 30 days past your order date. If the bookseller provides tracking information indicating the book has arrived, the refund request is void. A refund request for the reason ‘item did not arrive’ will automatically complete 7 days after the refund request is initiated.
Contacting Us
If there are any questions regarding this policy you may contact us using the information on our contact page