Passport to Santa - Los Angeles - California
FAQs
THE EXPERIENCE
What can I expect from Passport to Santa?
Embark on a journey through the North Pole- an interactive holiday adventure where every child becomes a traveler on a festive quest. Pass through multiple interactive experiences, each with a different Christmas legend and activity, earning stamps to bring you one step closer to Santa’s workshop for the ultimate holiday finale.
Where is the experience located?
The Beverly Center 8th Floor - 8500 Beverly Blvd, Los Angeles, CA 90048
8th Floor, Take the Grand Court Elevators
Does the experience take place in an indoor or outdoor venue?
This is an indoor experience.
Will there be strobe lights?
There may be limited use of lighting effects in certain areas.
Will food and beverage be available on-site for purchase?
Yes, light snacks and hot chocolate will be available for purchase within the experience
What is the minimum age requirement?
This experience is open to all ages!
Can I bring a stroller?
Yes but please note that space may be limited in certain areas of the experience
Do I need to arrive at the start of my scheduled session?
We encourage all guests to arrive as close to their entry time as possible.
Is alcohol permitted?
Alcohol will be available for purchase for guests 21+
What do I do if I have any questions about accessibility / special accommodations?
Contact Voss Events at 1.888.885.8677 or info@vossevents.com
Is there parking nearby?
Parking is available in the Beverly Center Parking Garage. Rates can be found HERE.
TICKETS
Where can I get tickets?
- On the Fever App, available on Google Play and the Apple Store.
- On the Fever website.
What are the official sellers for this experience?
Official tickets for this experience can only be purchased on Fever. Tickets are not available on any other website or ticketing platform.
What are the different ticket options and prices?
- General Seating - $35 - includes cabaret-style seating on a first come, first served basis
- VIP - Reserved Seating - $55 - includes reserved seating at a table with a preferred view of the stage
What is your refund/exchange policy?
All tickets are non-refundable. Ticket non-refund terms and conditions are agreed to before purchase. In special circumstances, we may be able to help reschedule your ticket to another date and session that has not already sold out. Please contact us for more information. Be sure to include your ticket order number.
Do I need to print my ticket?
No, your contactless tickets will be validated directly in the Fever App.
Do you offer group discounts?
Please contact Voss Events at 1.888.885.8677 or info@vossevents.com
MISCELLANEOUS
Where are the restrooms in the space?
They are located within the space, directly behind the showroom.
Can I take photos or record the experience?
Professional cameras are not allowed, but personal devices are welcome.
Do you offer press passes?
Please contact len@projectpublicity.com.
Do you offer sponsorships?
Yes, please contact Voss Events at 1.888.885.8677 or info@vossevents.com