Compensation Band (NYC): $85,000 - $105,000

Role Approved By:

Reports To:

At Dave Bour Consulting, we place the customer first and build solutions around their needs.  In their first few years of existence, our technology plans help startups navigate the challenges that can make or break their business.  We work with exciting new startups across all industries through genuine partnerships that transcend the transactional nature of business.  Our past success is largely attributable to this key differentiator but our future success depends on finding authentic individuals committed to our mission.

DBC has an immediate opening for an enthusiastic IT Administrator seeking to take the next step in their career.  In this role, we’ll challenge you to use your experience in IT to build a technology ecosystem that helps us serve our customers, rapidly scale, and most importantly, is HIPAA compliant.  You’ll be the first to assume this role and have an opportunity to institute the solutions you believe in.

Our team is small and each addition has a great impact on the company culture.  For this reason, we believe a candidate possessing an entrepreneurial spirit, a can-do attitude, and who would score high on an emotional intelligence test will feel right at home.  If you’re ready to roll up your sleeves and commit to Dave Bour Consulting, then we’ll commit to you!

Once you hit the ground running in the first 90 days, we expect a candidate to:

• Streamline our onboarding process by standardizing hardware and software procurement and setup,
• Create an inventory of all equipment,
• Fix our conference room WiFi problems 🙈,
• Manage our gSuite account and secure email with SPF, DKIM, and DMARC.

In this role, you will:

• Take the helm as the point of contact for all IT issues and see them through to resolution.
• Become the company point of contact for account provisioning and deprovisioning,
• Manage a fleet of company equipment including Macs, PCs, and Chromebooks,
• Create company policy handbook in partnership with our HR Team,
• Create a Staff Security Training Deck and train staff in-person and remote,
• Institute a BYOD policy and enforcement mechanism to secure our company data and resources,
• Develop your Vendor Management skill set by placing orders and coordinating payments with our Finance Team,
• Consult with our engineering team regarding the existing office network infrastructure and transition ownership to IT,
• Maintain a client VPN for remote connectivity to on-site resources.

To succeed in this role, we believe a candidate possesses:

• A four-year college degree with a focus in Computer Science,
• Several years of direct experience in a Senior IT Support or Administration role,
• Hands-on exposure with basic network topology design, configuration, and troubleshooting,
• Experience in gSuite’s administration console with command line experience a nice-to-have,
• Ability to research and make recommendations given a set of technical and non-technical requirements,
• Conceptual understanding of A/V as it pertains to conference room AV using Google Meet,
• A strong interpersonal foundation, collaborative spirit, ability to work autonomously, and a customer-first mindset.