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2025_5_27 uPar Data Pack V.1
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Data Pack: uPar

uPar is a universal literacy screener. It helps educators to determine how students best understand text. uPar also pinpoints which accommodations are best for each student.

https://www.texthelp.com/products/upar/ 



Version Control

Policy Owner(s):

Effective Date:

Last Reviewed Date:

CTO

27/5/2025

27/5/2025

Version

Date

Description

Author

Approved By

1.0

27/5/2025

Initial document creation

VP, Engineering

Engineering Manager

Senior Software Developer

Global Compliance Officer

VP, Engineering


uPar

uPar is a collection of web applications that allows students to take assessments and then allows educators to review the results of those assessments. It also allows educators and administrators to control who has access to take the assessment and choose who can see what results.

universalpar.com

This is where educators and administrators can view the results of the protocols taken by their students and take action on the results. They can access the individual result data of a student as well as aggregate results of all students in a group.

They can also add students and educators to the platform through this website.

startpar.com

This is where students go to take the protocol. They are presented with stories and relevant questions. The answers are then stored so that the teacher can look at the results at a later date.

login.donjohnston.net

This is our authentication service. Every user logins in on this website before being directed to the educator or student side of the product depending on who they are. Users can login via:

Data Flow

Authentication

Assessment Data

Subprocessors

Everway sub processors can be found in our publicly available sub processor list.


Data Processing

Accurate from the 1st May 2025

Feature Name

Data Collected

Purpose of Collection

Processing Location

Retention Period

Data Sensitivity

Subprocessor

Text-to-Speech

Text played

To generate audio files to play to the user

US

Until Deleted

No PPI

Amazon Web Services (AWS) Inc.

Eleven Labs Inc.

Student Assessment Results

The answers the student gave during their assessment, and the calculated result.

To supply educators with the best information to support their students

US

Until Deleted

Medium

Amazon Web Services (AWS) Inc.

Rostering Information

The students relationship between themselves and their educator

To allow the educators to see the relevant data

US 

Until Deleted

Medium

Amazon Web Services (AWS) Inc.

Google Classroom Sync

The relationship between students and educators

To allow the educators to see the relevant data

US

Until Deleted

Medium

Amazon Web Services (AWS) Inc.

Google Org Unit Sync

The relationship between students and educators

To allow the educators to see the relevant data

US

Until Deleted

Medium

Amazon Web Services (AWS) Inc.

User Authentication

Email Address

Allow the user to access the platform

US

Until Deleted

Medium

Amazon Web Services (AWS) Inc.

Licensing

Email Address

To make sure that the student / educator has access to the product

US

Until Deleted

Medium

Amazon Web Services (AWS) Inc.

Analytics

Event data, User ID (hashed)

Usage analytics

Google Analytics

2 Years

Low

Google

AI Voice Functionality and Data Security Statement

Our AI voices are powered by ElevenLabs’ advanced speech synthesis technology, specifically the eleven_turbo_v2_5 model, which falls under their “Generative AI” voice models.

To ensure the highest standards of data privacy and security, we use Zero Retention Mode under our enterprise agreement with ElevenLabs. This means:

Text-to-speech data is processed in real-time: The text you enter is securely sent to ElevenLabs to generate the voice, and the resulting audio is returned immediately.

No data is stored: Once the voice generation request is completed, the input data is immediately deleted by ElevenLabs and not retained for any purpose.

No data is used for training: Your input is not used to improve or train ElevenLabs’ models. This includes any confidential or sensitive information.

Secure infrastructure: ElevenLabs maintains strict security practices and compliance protocols to protect data in transit and during processing.

Definitions

Word

Meaning

Session-based

Data is only used while the feature is in use.

User local machine

The computer on which uPar  is running

Public Information