
How to help us troubleshoot your issue
The best way for us to be able to help you with issues is to follow the steps below:
- Make sure you are using the latest version of the addon and correct version of Blender. Alpha and Beta versions are not supported.
- Carefully read and follow the instructions at:
https://cw1.me/troubleshoot
If your issue still persists, please provide us with the following information at http://cw1.me/discord (find the correct support channel):
- OS: The operating system you are using.
- Blender version: The version of Blender you are using.
- Troubleshooting steps: Acknowledgement that you have tried http://cw1.me/troubleshoot.
- Blender experience: Specifically, how long (months or years) have you been using Blender?.
- Issue description: An explicit description of the issue.
- Reproducible steps: A recipe of how you can reproduce the issue every time. This should be either in the form of: Step 1:, Step 2: or a video showing the issue happening. Without a recipe, it is difficult to help you.
- Specific file: If there is a specific file that causes a problem, please share it with us.
- Console screenshots: Any screenshots of the console or other errors that may help.
Thank you for your cooperation. We will do our very best to help you resolve your issue. Just keep the faith!