PRIVACY POLICY
Last updated April 04, 2026
This Privacy Notice for RelayShield ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
• Visit our website at https://relayshield.net or any website of ours that links to this Privacy Notice • Use RelayShield — an AI-native identity protection service that monitors email addresses for data breaches, delivers real-time WhatsApp alerts with severity scoring, and provides step-by-step remediation guidance to close security backdoors and protect against SIM swap attacks • Engage with us in other related ways, including any marketing or events
RelayShield is a Massachusetts-based company in the United States.
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you have any questions or concerns, please contact us at relayshieldadmin@gmail.com.
SUMMARY OF KEY POINTS
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
Do we process any sensitive personal information? We do not process sensitive personal information.
Do we collect any information from third parties? We may collect information from public databases, marketing partners, social media platforms, and other outside sources.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
TABLE OF CONTENTS
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
The personal information we collect may include the following: • Names • Phone numbers • Email addresses • Usage data: how users interact with our WhatsApp alerts and remediation guidance
Sensitive Information. We do not process sensitive information.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information collected from other sources
In Short: We may collect limited data from public databases, marketing partners, and other outside sources.
In order to enhance our ability to provide relevant marketing, offers, and services to you and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, and data providers. This information includes email addresses, phone numbers, IP addresses, and similar data for purposes of targeted advertising and event promotion.
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
We process your personal information for a variety of reasons, including:
• To deliver and facilitate delivery of services to the user • To respond to user inquiries and offer support • To send administrative information to you • To fulfill and manage your orders, payments, and subscriptions • To request feedback • To send you marketing and promotional communications (you may opt out at any time) • To post testimonials • To protect our Services through fraud monitoring and prevention • To evaluate and improve our Services, products, marketing, and your experience • To identify usage trends • To comply with our legal obligations
In Short: We may share information in specific situations and with specific third parties.
• Business Transfers. We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business. • Affiliates. We may share your information with our affiliates, who are required to honor this Privacy Notice. • Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising purposes.
To opt out of targeted advertising or the sale/sharing of your personal data as defined under applicable US state laws, please submit a request as described in Section 10 below.
In Short: We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.
As part of our Services, we offer AI-powered products and features designed to enhance your experience. Our AI Products are designed for the following functions:
• AI-driven breach detection and monitoring • Automated alert delivery and severity scoring • AI-generated remediation guidance • AI insights and analysis
All personal information processed using our AI Products is handled in line with this Privacy Notice and our agreements with third-party AI providers (including Anthropic). This ensures high security and safeguards your personal information throughout the process.
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or securely store it and isolate it from any further processing until deletion is possible.
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly collect, solicit data from, or market to children under 18 years of age. By using the Services, you represent that you are at least 18 years old. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at relayshieldadmin@gmail.com.
In Short: You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.
Withdrawing your consent: You have the right to withdraw your consent to our processing of your personal information at any time by contacting us using the details provided in Section 12 below.
Opting out of marketing communications: You can unsubscribe from our marketing and promotional communications at any time by replying "STOP" or "UNSUBSCRIBE" to SMS or WhatsApp messages we send, or by contacting us directly. We may still send you service-related messages necessary for the administration and use of your account.
If you have questions or comments about your privacy rights, you may email us at relayshieldadmin@gmail.com.
Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. We do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard is adopted that we must follow in the future, we will inform you in a revised version of this Privacy Notice.
In Short: If you are a US resident, you may have the right to access, correct, or delete the personal information we maintain about you, and to withdraw your consent to our processing of your personal information.
Your rights under applicable US state data protection laws include:
• Right to know whether or not we are processing your personal data • Right to access your personal data • Right to correct inaccuracies in your personal data • Right to request deletion of your personal data • Right to obtain a copy of personal data you previously shared with us • Right to non-discrimination for exercising your rights • Right to opt out of the processing of your personal data for targeted advertising, sale, or profiling
We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We will not sell or share personal information belonging to website visitors, users, and other consumers.
How to Exercise Your Rights
To exercise these rights, please contact us by emailing relayshieldadmin@gmail.com or by submitting a data subject access request. We will consider and act upon any request in accordance with applicable data protection laws.
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this Privacy Notice. If we make material changes, we may notify you by prominently posting a notice or by sending you a direct notification. We encourage you to review this Privacy Notice frequently.
If you have questions or comments about this notice, you may email us at:
relayshieldadmin@gmail.com
Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, correct inaccuracies, or request deletion of your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law.
To request to review, update, or delete your personal information, please contact us at relayshieldadmin@gmail.com.
This Privacy Policy was generated with assistance from Termly's Privacy Policy Generator.