Development Services Department (DSD)

Development Portal Frequently Asked Questions

  1. Who can use this platform to apply for site development review?
  2. What type of site development review applications can be submitted through this system?
  3. What are the general thresholds for Level I, II, and III/Conditional Zoning site development review applications?
  4. What do I need to gather/complete before beginning this application?
  5. What is the general timeline for completing a Level I site development review application?
  6. What is an Early Assistance session (optional) and how do I schedule one?
  7. What is a Pre-Application Meeting (mandatory) and how do I schedule one?
  8. What is a parcel number?
  9. What are the requirements for uploading .PDF documents?
  10. Is it possible to save my application and come back to finish it later?
  11. What should I do if I forget to upload a necessary document with my application?
  12. What should I do if I need to submit a single revised site development application document before the initial technical review?
  13. What are the relevant fees for a Level I site development application?
  14. When and how do I submit Level I site development application fees?
  15. Who should I contact with additional questions about Level I site development applications?
  16. How do I track permit status online?
  17. Can I use this platform to submit revisions to Technical Review Committee (TRC) comments?

Who can use this platform to apply for site development review?

This platform can be used by any party (professional or resident) who is developing a new project within the city limits of Asheville, NC. It can be used to submit a new site development application or resubmit an existing site development application (i.e., plan revision).

This platform cannot be used to submit building permit applications. However, this functionality will be offered in the future.

What type of site development review applications can be submitted through this system?

This platform can be used to submit site development review applications for development projects that meet the following thresholds:

This platform cannot be used to submit building permit applications. However, this functionality will be offered in the future.

What are the general thresholds for Level I, II, and III/Conditional Zoning site development review applications?

The general thresholds for Level I, II, and III/Conditional Zoning (CZ) site development review are:

This platform will direct you to the applicable application type depending on your answers to a series of questions.

What do I need to gather/complete before beginning this application?

Gather and complete the following materials based on your project’s development threshold before beginning this application:

Level I Project

Level II or Major Subdivision Project

Pre-Application Phase

        Application Phase

Level III and Conditional Zoning Project

Pre-Application Phase

        Application Phase

What is the general timeline for completing a Level I site development review application?

Once an optional early assistance session has been held and a complete Level I site development application has been submitted, city staff will review the application for completeness on the Friday of the week it was received.

The Level I site development application review will be completed and staff comments will be transmitted back to applicants within 10 business days of a satisfied completeness review.

What is an Early Assistance session (optional) and how do I schedule one?

The Development Services Department (DSD) offers the Early Assistance service to allow prospective business owners, developers and designers a chance to receive expert technical advice from staff during the preliminary phase of a project.  

You can register online for this required meeting by selecting “Schedule an Early Assistance Meeting” from the main menu of the Development Portal.

What is a Pre-Application Meeting (mandatory) and how do I schedule one?

The City of Asheville Unified Development Ordinance (UDO) requires that applicants for Level II, Level III, Conditional Zoning (CZ), and Major Subdivision site development review schedule a mandatory Pre-Application meeting in advance of submitting site development review applications.

You can register online for this required meeting by selecting “Schedule a TRC Pre-Application Meeting” from the main menu of the Development Portal.

What is a parcel number?

The Development Services Department references codes, known as parcel numbers or property index numbers (PIN), to identify properties. The parcel number is listed on on your Buncombe County Property Tax Bill or can be looked up by address here.

What are the requirements for uploading .PDF documents?

Documentation for site development review applications must be submitted as .PDFs (Portable Document Format) files when using this online platform. Individual .PDF files cannot exceed 100 Megabytes (MB) in size and 300 DPI (dots per inch). Required electronic plans should be submitted as one combined file and individual sheet files.

.PDF files should be exported from any drafting program as vector images. That is, the drawings should be flattened so that the individual drawing layers are not maintained within the exported .PDF file.

Files should be labeled using the following naming conventions:

Is it possible to save my application and come back to finish it later?

No, applications submitted through this platform cannot be saved online and submitted later.

What should I do if I forget to upload a necessary document with my application?

You can submit additional site development application materials to an initial site development application submittal using the “resubmittal of existing application” option from the drop-down menu on develop.plans.ashevillenc.gov.

City staff will review the application for completeness on the Friday of the week it was received. Incomplete packets will not move forward in the review process.

What should I do if I need to submit a single revised site development application document before the initial technical review?

You can submit revised site development application materials to an initial application submittal using the “resubmittal of existing application” option from the drop-down menu on develop.plans.ashevillenc.gov.

City staff will review the application for completeness on the Friday of the week it was received. Incomplete packets will not move forward in the review process.

What are the relevant fees for a Level I site development application?

The table below provides an example of some of the fees that might be assessed to a Level I Site Development Application.

Level I Site Development Review Fees

<500 Square Feet

$25

500-1499 Square Feet

$100

1,500-34,999 Square Feet

$200

Change of Use to Higher Impact

$200

Cellular Collocations

$200

Other Fees

Stormwater Permit

$600

Grading Permit

$620

Commercial Driveway Permit

$200

*ALL FEES ARE SUBJECT TO A 4% TECHNOLOGY FEE*

When and how do I submit Level I site development application fees?

You will receive an email within 24 business hours of your application submittal containing a project number, invoice for fees due, and instructions for making your payment online or in person.

Who should I contact with additional questions about Level I site development applications?

We look forward to working with you on your development project. If you have questions or concerns about your application, click the chat box icon in the lower right corner of the online application screen to chat electronically with a staff representative, or email zoning staff at POD@ashevillenc.gov.

RELATED QUESTIONS

How do I track permit status online?

You may check the status of your site development application using the DSD’s Citizen Access website. Enter the permit number in the top right search box and click the green spyglass to access the permit record.

Can I use this platform to submit revisions to Technical Review Committee (TRC) comments?

Yes; this platform can be used to submit revised site development applications that address the comments of city staff. Select “resubmittal of existing application” from the drop-down menu on the first screen of the online application.