Coronavirus Response for the
Live Performance Sector
Last updated: April 6, 2020 Hyperlink to this document: http://bit.ly/2vHNFu7
For the most up-to-date and authoritative information regarding the novel Coronavirus disease (COVID-19) in Canada, please consult the website of the Public Health Agency of Canada and the website of your local public health authorities.
Coronavirus disease (COVID-19): Outbreak update
- Monitoring and information sharing
- Measuring impact
- Upcoming online support events
- From public health authorities
- Collections of resources
- FAQs and resources from funders
- Business continuity, economics, and HR
- Support for artists and agents
- Livestreaming and digital performances
- Webinar recordings
- Other resources
- Recommendations for the Live Performance Sector
- About this document
This document was designed with the intention to provide factual information, recommendations and resources to help the live performance sector prepare for and respond to the COVID-19 outbreak in Canada. This document shouldn’t be seen as a substitute to official information from public health authorities.
If you have information that you would like to share in this document, please reach out to firstname.lastname@example.org or email@example.com
Monitoring and information sharing
CAPACOA created a mailing list to monitor problems associated with COVID-19 and share best practices for dealing with them. If you wish to stay tuned or to report unfortunate events, you may subscribe (and unsubscribe) to this list here: http://mail.lists.capacoa.ca/mailman/listinfo/covid19_lists.capacoa.ca
It is critical that we track the impact of this crisis on our sector so that we may advocate for support.
Please report any event cancellation (festival, tour or single performance) in this tracking spreadsheet.
Several ASOs have been developing a more robust impact assessment framework to measure losses caused by the COVID-19 pandemic. We hope to soon have standard survey questionnaires. If you have an existing impact measurement model to share, please contact Frédéric Julien, at firstname.lastname@example.org.
In the meantime, we encourage you to track the impact on your organization/work/venue as much as possible, and to respond to any surveys that you might receive from individual ASOs. The I Lost My Gig Canada’s Impact Survey is a good survey for individual cultural workers.
If you have interest and capacity to take on a more active role in advocacy and impact measurement, please reach out to email@example.com
Upcoming Online Support Events
Our sector is coming together to support each other during this unprecedented time. Here are just a few upcoming activities that may be of use. All events are free of charge:
CAPACOA Weekly Presenters Town Hall
PACT COVID-19 Weekly Town Hall for the Canadian Performing Arts Sector
- Every Thursday, 1-2pm EDT
- Open to all
Weekly Conference Call for Ontario-based Presenters
- Weekly call for Ontario Presents member presenters, but open to any other presenters who may find the discussion useful. Email firstname.lastname@example.org for call-in coordinates
- Next call: Wednesday, April 8th, 10am EDT
NAPAMA: Moving Forward Mondays
- Weekly webinar to discuss essential business issues that need attention as the paradigms are shifting
- Available to NAPAMA members, find out more here
NAPAMA: Wellness Wednesdays
- Weekly webinar, rotating topics to feed your body, mind, and soul
- Available to NAPAMA members, find out more here
Peer to Peer Conversations, offered by PACT
- PACT Peer to Peer conversations are a chance for colleagues who work in similar roles to gather. These conversations are usually for members only, but will be open to anyone in the Canadian performing arts community during this crisis
- Production Managers: Wednesday, April 8th, 1pm - 2pm EDT
- Development and Fundraising: April 21st, 2pm - 3pm
From public health authorities
Collections of resources
COVID-19 FAQs and resources from funders
Business continuity, economics, and HR
Support for artists and agents (also see business continuity section above)
Livestreaming and Digital Performance
- Collection of digital experiences, collected by Culture Days
- #CanadaPerforms: Opportunity for performing artists from any discipline to apply for $1000 grants for livestreamed performances, through the NAC and Facebook Canada.
- Art Apart: Support in the amount of $750 available from The National Theatre School of Canada for emerging theatre artists to present a work of art online
- The Social Distancing Festival: A place to celebrate the work of artists who have had events cancelled due to social distancing measures
- Urgnt.ca: Series of 19 concerts to be livestreamed from empty Toronto venues. Profits from associated GoFundMe will be divided among artists, technicians, and administrators involved to bring support to all levels of the industry
- Facebook Live Music Broadcast Playbook
- TO Live's Living Rooms: Every day, TO Live will feature different local artists playing performance from the comfort of their own living rooms
- Toronto Arts Council listing of online Art Activations
- Tips on How to Host a Virtual Event
- To view recording: Locate the box on the right hand side with the title of the webinar, Click on the box, Click the orange “View Video” button
Recommendations for the live performance sector
- Stay informed – with information from reliable sources. Base your decisions on factual information provided by local or provincial/territorial public health authorities. Think of your organization as a partner of public authorities in the efforts to slow down the spread of the virus.
- Listen to public health advisories. Avoid any unnecessary travel. Stay home.
- Implement communication plans. Develop and disseminate holding statements to reassure and inform employees and patrons (see resources below).
- Provide means for your employees to work from home, if possible.
- In order to minimize your box office loss, you can offer ticket holders alternatives to a direct refund. Alternatives to a refund can include a donation in lieu of a refund, an exchange or a credit (see this template prepared by Orchestras Canada). If you do invite ticket holders to donate the face value of their ticket(s) in lieu of a refund:
- Inform the donor of how you intend to use the donation (i.e., create a fund to support artists and contract workers);
- Be explicit about if and how you will issue a tax receipt (if you don’t have charitable status and you can’t issue a tax receipt, say it);
- Consider creating a special ledger account to keep track of these donations.
- When performances resume, encourage audience members to stay home if they are sick. Review your policies for ticket refund and ticket exchange. Loosen these policies so that your audience members don’t have a financial incentive to come to the theatre sick. Consider asking patrons to leave your venue if they are displaying symptoms associated with the COVID-19.
- When performances resume, consider strategies to mitigate the spread of the virus (see resources below). Make sure your staff and volunteers are well aware of hand hygiene and respiratory etiquette, and encourage them to lead by example. You may consider additional sanitization focusing on door knobs, handrails and other frequently touched surfaces in the lobby and in the bathroom. Those may be most effective during attendance periods – before intermission or before the end of the performance.
- Be clear about your contractual obligations with regard to cancellations. Review your Force Majeure clause. Review your insurance policy for event cancellation and non-appearance.
Be safe, be kind, be supportive to one another.
About this document
This document was created by CAPACOA, in collaboration with the Performing Arts Alliance and partner associations such as Ontario Presents, the Canadian Live Music Association and the Ottawa Festival Network. The document is collectively maintained by CAPACOA and its partner associations. The risk assessment and the recommendation to members represent our best opinion in the light of available information. Any question about this document can be addressed to Sue Urquhart, at email@example.com.