Broc & Bells - Terms of Service and Privacy Policy

Please read these Terms of Service (“Terms”) carefully, including our Privacy Policy below before using our Website at brocnbells.com (“Website”) and/or our Services (defined below), so that you are aware of your legal rights and obligations with respect to The Busy Woman Project Pte Ltd, trading as Broccoli & Dumbbells. (“Broc & Bells”, “we”, “ our” or “us”).

These Terms applies to all users of the Services, including without limitation users who are Experience Partners, sellers, buyers, merchants, or contributors of content, information and other materials.

By accessing this Website and/or using the Services, you hereby agree:

(i) that you have read and agree to be legally bound by these Terms of Service (including our Privacy Policy below); and

(ii) that you are the user of the Website and/or Services and are 18 years or above.

If you do not accept these Terms of Service, please leave the Website and/or discontinue use of the Services immediately.

Broc & Bells reserves the right to change or modify these Terms at any time. You will be deemed to have agreed to the amended Terms by your continued use of the Services following the date on which the amended Terms are posted here.

If you have any questions, please email: team@brocnbells.com.

1 Website and Services

1.1 The Website is owned and maintained by Broc & Bells.

1.2 Broc & Bells acts as a platform to allow (a) users a facility to view, browse and purchase events / workshops / experiences ('Experiences') from the Experience Partners, and (b) Experience Partners who comply with the Partner Terms & Conditions to offer and sell Experiences.

When users and Experience Partners make a booking through the Broc & Bells platform, they are contracting only with each other, and Broc & Bells is not a party to that transaction, unless otherwise stated. Notwithstanding, Broc & Bells acts as the payment collection agent for the limited purpose of collecting payments from users on their behalf.

The information that we disclose is based on the information provided to us by the Experience Partners. Although we will use reasonable skill and care in performing our services, we will not verify if, and cannot guarantee that, all information is accurate, complete or correct, nor can we be held responsible for any errors (including manifest and typographical errors), any interruptions (whether due to any (temporary and/or partial) breakdown, repair, upgrade or maintenance of our website or otherwise), inaccurate, misleading or untrue information or non-delivery of information.

The Broc & Bells platform also offers one or more of the following features through the Website:

1.2.1 access to a collection of information, products, services, data, text, listings, pricing, graphics, images, videos, audio files and other types of works;

1.2.2 search engines or tools;

1.2.3 blogs, message boards, communication tools;

1.2.4 email or message alerts; and

1.2.5 any other services, features, content or applications that Broc & Bells may offer through the Website from time to time in our sole and absolute discretion.

1.3 Broc & Bells reserves the right to change, modify, suspend or discontinue the whole or any portion of the Services or Website at any time. We may also impose limits on certain features or restrict your access to parts or the entire Services or Website without notice or liability.

2 License

2.1 Broc & Bells hereby grants you a personal, non-exclusive and non-transferable license to use the Website, and access and use the Services available via the Website, subject to the terms set out in these Terms of Service.

2.2 You agree not to reproduce, copy, modify, adapt, translate, publish, display, communicate, transmit, broadcast, distribute, sell, trade, exploit or use for any commercial or other purposes, any portion of, or any access to:

2.2.1 any Service;

2.2.2 the Website;

2.2.3 any materials, information, news, advertisements, listings, pricing, data, input, text, songs, audio, video, pictures, graphics, software, blogs, forums, message boards, broadcasts, comments, suggestions, ideas and other content, that is made available on or via the Website or Services (collectively, “Content”), except, to the extent permitted, with the prior written consent of Broc & Bells or unless expressly permitted in these Terms of Service.

2.3 Without prejudice to the generality of Clause 2.1, you agree not to reproduce, display or otherwise provide access to the Website, Services or Content, for example through framing, mirroring, linking, spidering, scraping or any other technological means (including any technology available in the future), without the prior written permission of Broc & Bells.

2.4 The Website and all Content are the copyrighted work of Broc & Bells or our content or software providers, and Broc & Bells reserves and retains all rights in the Website and Content.

2.5 You may not decompile, reverse engineer or otherwise attempt to discover the source code of the Website or any Content, except under the specific circumstances expressly permitted by law or Broc & Bells in writing.

2.6 You may not hack into, interfere with, disrupt, disable, overburden or otherwise impair the proper working of the Website, Services or our servers, which shall include but is not limited to denial-of-service attacks, spoof attacks, session hacking, sniffing, tampering, spamming, reverse engineering or reprogramming.

3 Account Information

3.1 To access certain parts of the Website or Services, you will be required to sign-up for an account with Broc & Bells (“Account”) and select a user name ("User Name") and password ("Password").

3.2 You are solely responsible for safeguarding and maintaining the confidentiality of your User Name and Password. You agree not to:

3.2.1 share or permit others to use your Account or Password; or

3.2.2 assign or transfer your Account to any other person or entity.

3.2.3 You will be required to show photo identification or government issued ID to the studio partner upon check-in at any booked class.

3.3 You shall be bound by and responsible for all communications and online activity transmitted or conducted through the use of your Account. Broc & Bells shall have no responsibility or liability for any loss, damage, cost, expenses, or liabilities arising as a result of or in connection with the wrongful or fraudulent use of your Account. If you are aware of any actual or suspected unauthorised use(s) of your Account, or loss, theft, or unauthorised disclosure of your Password, please promptly notify us at: team@brocnbells.com.

3.4 Each individual may only register one (1) Account.

3.5 You must provide accurate, complete, and up-to-date information required for your Account. The name on your account must be the name on your photo identification card or government issued ID. You may at any time change or update your Account information by clicking on the “My Account” icon in the top right corner after logging in.

3.6 Where an individual is associated with multiple Account(s) without our written authorisation, or fraudulent or wrongful use of an Account is detected or suspected, we reserve the right at our sole discretion and without liability, and without prejudice to our other rights and remedies under this Agreement or at law, to immediately:

3.6.1 cancel any experiences reserved through such Account(s);

3.6.2 cancel or invalidate any credits or discount vouchers, coupons or codes awarded to or used by such Account(s);

3.6.3 prohibit such Account(s) or persons from participating in any promotions, contests or surveys of Broc & Bells; and/or

3.6.4 merge, suspend and/or terminate Account(s).

4 Experiences, Payment, Billing and Other Fees

4.1 Experiences

4.1.1 Any fee for the Experiences will be paid by the user directly to Broc & Bells through our Website.

Prices for our experiences are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

4.1.2 We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made on our site. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

4.1.3 By completing a booking, you agree to receive (i) an email which we may send you shortly prior to your start of experience, giving you information on your experience & destination and providing you with certain information and offers, including third party offers relevant to your experience and destination, and (ii) an email which we may send to you promptly after your experience inviting you to complete our experience review form.

4.1.4 The completed guest review may be (a) uploaded onto the relevant Experience Partner’s information page on our website for the sole purpose of informing (future) customers of your opinion of the service (level) and quality of the Experience Partner, and (b) (wholly or partly) used and placed by Broc & Bells at its sole discretion (e.g. for marketing, promotion or improvement of our service) on our website or such social media platforms, newsletters, special promotions, apps or other channels owned, hosted, used or controlled by Broc & Bells. We reserve the right to adjust, refuse or remove reviews at our sole discretion. The guest review form should be regarded as a survey and does not include any (further commercial) offers, invitations or incentives whatsoever.

4.2 Payment

4.2.1 You must provide us with a current, valid, accepted method of payment (as such may be updated from time to time, “Payment Method”) to use Broc & Bells.

4.3.2 Payment shall be made in SGD.

4.3.3 The types of credit and debit cards that we accept can be found here.

4.3.4 By joining our subscription program, you authorise us to transmit information or to obtain information about you from third parties from time to time and this may include verification checks involving your debit or credit card number or credit reports in order to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation, to protect you and us from fraud, and to enable us to arrange delivery of your order to your nominated delivery address.

4.4 Billing

4.4.1 By purchasing a Wellness Experience, you authorise us to charge you an experience fee at the then listed rate. Your booking cannot be cancelled and is not refundable.

4.4.2 No Refunds. PAYMENTS ARE NONREFUNDABLE AND THERE ARE NO REFUNDS OR CREDITS FOR PARTIALLY USED EXPERIENCES. At any time, and for any reason, we may provide a refund, discount, or other consideration to some or all of our members (“credits”). The amount and form of such credits, and the decision to provide them, are at our sole and absolute discretion. The provision of credits in one instance does not entitle you to credits in the future for similar instances, nor does it obligate us to provide credits in the future, under any circumstance.

5 Promotions, Voucher Codes and Other Privileges and Programs

5.1 From time to time Broc & Bells may run promotions, contests, surveys, privileges and other programs, subject to additional terms and conditions which can be found on the Website and are hereby incorporated by reference into these Terms of Service.

5.2 Promotions, contests, privileges and programs are only valid for the time period specified by Broc & Bells.

5.3 The following terms shall apply to the use of credits, vouchers, coupons and codes (“Voucher Codes”):

5.3.1 Each Voucher Code is only eligible for a single use and is only valid for the time period specified by Broc & Bells.

5.3.2 The Voucher Codes may only be redeemed by purchasing certain products from Broc & Bells during the applicable validity period.

5.3.3 Use of any Voucher Code must be indicated at the time of checkout, and all information required by Broc & Bells must be provided. No retroactive use of the Voucher Code is permitted.

5.3.4 Voucher Codes cannot be used in conjunction with any other promotion, voucher, coupon, code or offer, including but not limited to discounted sale items, unless otherwise stated.

5.3.5 A minimum spend may be required before use of the Voucher Code is permitted.

5.3.6 Voucher Codes cannot be refunded, redeemed or exchanged for cash.

5.3.7 Resale, transfer and sharing of Voucher Codes are strictly prohibited.

5.3.8 No reproduction, alteration, adaptation, tampering, distribution, publication, broadcast or other communication or dissemination of Voucher Codes is allowed.

5.3.9 Voucher Codes are non-replaceable if lost, stolen, destroyed, duplicated, tampered with or otherwise misappropriated or fraudulently used.

5.3.10 Broc & Bells reserves the right to verify the validity of any Voucher Code and to declare null and void, any Voucher Code which in our opinion has been stolen, duplicated, tampered with, or which is suspected to have been misappropriated or fraudulently obtained or used.

5.3.11 Broc & Bells reserves the right to vary or impose such other terms and conditions as we deem appropriate from time to time by posting the varied terms and conditions on the Website.

5.4 Where any free gift is offered as part of a promotion, the free gift is offered on a “first come first serve” basis and while stocks last basis. No cash will be offered in lieu of the gift.

5.5 Where you are permitted to return any product to Broc & Bells for a refund and such product was originally purchased under a promotion or discount, you will only be refunded the amount that you originally paid for such product. Where the promotion or discount had applied to the entire order, we will refund you the selling price of the returned product less the promotion or discount applied to the returned product on a pro-rata basis. Further, any free promotional gift given with an order must also be returned if you are returning the product(s) to which the gift related.

5.6 Broc & Bells' decision on all matters relating to promotions, discounts, Voucher Codes and other privileges is final and binding.

5.7 Broc & Bells reserves the right to discontinue any promotion, discount, Voucher Code program, contest, privileges or program at any time without notice or liability.

6 Prohibited Conduct

6.1 By using the Website, you promise not to:

6.1.1 Harass, threaten, or defraud Website users;

6.1.2 Make unsolicited offers, advertisements, proposals, or send junk mail to users;

6.1.3 Impersonate another person or access another user’s account without that person’s permission;

6.1.4 Share Broc & Bells-issued passwords with any third party or encourage any other user to do so;

6.1.5 Permit third parties to use any classes booked under your own subscription, including other members;

6.1.6 Misrepresent the source, identity, or content of information transmitted via the Website, including deleting the copyright or other proprietary rights;

6.1.7 Upload material (e.g. virus) that is damaging to computer systems or data of Broc & Bells or users of the Website;

6.1.8 Upload copyrighted material that is not your own or that you do not have the legal right to distribute, display, and otherwise make available to others; or

6.1.9 Upload or send to Website users pornographic, threatening, embarrassing, hateful, racially or ethnically insulting, libelous, or otherwise inappropriate content.

7 Intellectual Property

7.1 The copyright, patents, trademarks, registered designs and all intellectual property rights in the Services, the Website and all Content shall vest in and remain with Broc & Bells and its licensors.

7.2 The trademarks, logos and service marks ("Marks") displayed on this Website are the property of Broc & Bells and other third parties, and all rights to the Marks are expressly reserved by Broc & Bells and relevant third parties. You are not permitted to use the name of Broc & Bells or any Marks, including in any advertising or publicity or as a hyperlink, without the prior written consent of Broc & Bells or such third party.

7.3 The domain name on which the Website is hosted on is the sole property of Broc & Bells and you may not use or otherwise adopt a similar name for your own use.

8 Comments, Feedback and Other Information

8.1 You may provide or submit comments, feedback, suggestions and other content or information (collectively, “Comments”) so long as the content is not illegal, criminal, immoral, inappropriate, hateful, obscene, defamatory, offensive, violent, abusive, political, religious, infringing or disrespectful in nature, and does not consist of or contain software viruses, solicitation or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a Comment. Broc & Bells reserves the right (but not the obligation) to review, remove or edit such content.

8.2 You hereby grant Broc & Bells a non-exclusive, royalty-free, perpetual, irrevocable and sub-licensable license to use, reproduce, modify, adapt, translate, publish, display, communicate, transmit, broadcast, distribute and exploit any Comments that you provide or publish through or in relation to the Website, for any purpose as Broc & Bells may require at its sole discretion. You further agree that Broc & Bells may use and publish your name in connection with such Comments.

8.3 If you have any questions or concerns about these Terms of Service or any issues raised in these Terms of Service or on the Website, please contact us at team@brocnbells.com.

9 Disclaimers & Limitations

9.1 Classes, activities, and any other services offered via the Website are offered and provided by third parties, not Broc & Bells. You agree that attendance at or use of any such classes, activities, or other services is solely at your own risk. In no event shall Broc & Bells be liable for any injury, loss, claim, damage or any special, exemplary, punitive, incidental or consequential damages of any kind, whether based in contract, tort or otherwise, which arises out of or is any way connected with a user’s attendance or participation in a class, service or appointment made through the Website, or the performance or non-performance of any provider in connection with the services. In addition, all users specifically understand and agree that any third party directing users to the Website by referral, link or any other means is not liable to the user for any reason whatsoever, including but not limited to damages or loss associated with the use of the services, the Website or any content on the Website. Broc & Bells is neither an agent of nor is connected with any provider with which a user has made a reservation, other than as the providers of the services provided on the Website. Without limiting anything herein, Broc & Bells disclaims all warranties, whether statutory, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose, related to any classes, activities, or other services offered via the Website.

9.2 While we make every effort to ensure that the Website, Services and all Content is accurate and complete, we provide the Website, Services and Content on an ‘as is’, ‘as available’ basis only without warranties of any kind either express or implied. To the fullest extent permissible pursuant to applicable law, Broc & Bells, its suppliers and partners disclaims all warranties, express or implied, including, but not limited to, implied warranties of satisfactory quality, merchantability or fitness for a particular purpose, compliance with description, or the warranty of non-infringement. Without limiting the foregoing, Broc & Bells does not warrant that the functions contained in or access to the Website, Services, Content or other content will be timely, uninterrupted or error-free or without omission, that defects will be corrected, or that the Website, Services, or Content are free of viruses or other harmful components, or that the download, installation or use of any Content in or with any device will not affect the functionality or performance of the device. Broc & Bells, its suppliers and partners does not warrant or make any representations regarding the use or the results of the use of the Content, the Services or the Website in terms of their correctness, accuracy, completeness, reliability, or otherwise.

9.3 You agree that:

9.3.1 Broc & Bells shall be entitled at any time, at its sole and absolute discretion and without prior notice, to add to, vary, terminate, withdraw or suspend the operation of the whole or any part or feature of the Website or Services without assigning any reason; and

9.3.2 access to or the operation of the Website and/or the Services may from time to time be interrupted or encounter technical or other problems and may not necessarily continue uninterrupted or without technical or other errors, and in any such event, Broc & Bells shall not be liable for any loss, liability or damage which may be incurred as a result.

9.4 In no event shall Broc & Bells be liable to you for any damages, losses, expenses, liabilities under any causes of action (whether in contract or tort including, but not limited to negligence, or otherwise) caused through the use of, or the inability to use, the Services, the Website, Content or any other Website or device. In the event that Broc & Bells is liable for damages despite the foregoing provision, you agree that Broc & Bells’ aggregate liability to you for any and all causes of action in relation to:

9.4.1 any order, sale or delivery of any product or service by Broc & Bells under these Terms of Service shall not exceed the price of the product or service giving rise to such claims; and

9.4.2 in all other cases (including any use of the Website or Services), shall not exceed S$1.

9.5 In no event shall Broc & Bells be liable for any indirect, special, consequential, or incidental damages that result from the Services, Website or Content, or your use of, or the inability to use, the Services, Website, Content or any other Website or device, even if Broc & Bells or a Broc & Bells authorised representative has been advised of, or should have foreseen, the possibility of such damages.

9.6 You agree that the above exclusions and limitations of liability enable the Services and the Content to be provided by Broc & Bells at either reasonable costs or no costs to you.

10 Linked Websites

10.1 Broc & Bells may provide links, plug-ins, widgets or other connections to other Websites ("Linked Websites") that may be of relevance and interest to users. Broc & Bells has no control over, and is not responsible for the content on or obtained through the Linked Websites or for any damage you may incur from the Linked Websites (including any virus, spyware, malware, worms, errors or damaging material contained in the Linked Websites) or the availability, accuracy or reliability of any of the Linked Websites. You hereby agree to assume all risk arising from the use of the Linked Websites and hereby irrevocably waive any claim against us with respect to the Linked Websites. Broc & Bells does not endorse, recommend or guarantee any of the Linked Websites, and Broc & Bells expressly disclaims all liabilities and responsibilities arising in relation to any Linked Websites.

11 Security & Privacy

11.1 Broc & Bells recognises the importance of keeping your personal information and data secure and private. To understand our privacy policies and practices, please read our Privacy Policy below.

11.2 Please do not submit any personal information or data without first reading our Privacy Policy below which explains our data use and privacy practices in detail.

12 Suspension & Termination

12.1 You agree that Broc & Bells has the right in its sole and absolute discretion and without notice or liability to:

12.1.1 restrict, suspend, or terminate your access to all or any part of the Website or Services; and/or

12.1.2 terminate, deactivate or suspend your Account, delete your Account and all related information and files in your Account, without assigning any reason.

12.2 Without prejudice to the generality of the above, Broc & Bells reserves the right to deactivate your Account if it has been inactive for a period of 10 years or more, or if you are in breach of any of our Terms of Service.

13 Notification of Infringement

13.1 Broc & Bells reserves the right to investigate notices of copyright, trademark and other intellectual property infringement (“Infringement”) in respect of the Website, Services or Content (“Infringing Material”) and take appropriate action. If you believe that your work has been used or copied in a way that constitutes copyright infringement and such infringement is occurring on the Website or Services, please notify Broc & Bells in writing immediately in the form and containing the information prescribed by the Singapore Copyright Act (Cap. 63) (“Infringement Notice”).

13.2 All Infringement Notices shall be sent to Broc & Bells addressed as follows:

Broc & Bells

The Busy Woman Project Pte Ltd

34 Tanah Merah Kechil Road

#11-28

Singapore 465560

Email address: team@brocnbells.com

Attn: Broc & Bells Team

13.3 Broc & Bells will duly consider all Infringement Notices submitted in the above manner. In return, you agree that you shall not take any legal action or exercise any legal remedy you may have against Broc & Bells in respect of any Infringing Material, unless you have first given Broc & Bells the Infringement Notice and sufficient opportunity to remove the Infringing Material, and thereafter Broc & Bells refuses or fails to remove the Infringing Material within a reasonable time. Where Broc & Bells removes the Infringing Material in response to your Infringement Notice, you agree not to exercise and you hereby waive, any right of action against Broc & Bells under applicable law which you may have in respect of any Infringing Material appearing on the Website prior to such removal by Broc & Bells.

13.4 You acknowledge and agree that Broc & Bells has no control and cannot undertake responsibility or liability in respect of Infringing Material appearing on or through Linked Websites or other third party Websites.

14 Jurisdictional Issues

14.1 Broc & Bells makes no representation that the Services and Contents of the Website are appropriate or available for use in your location. Those who choose to access this Website from any location do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.

15 Indemnity

15.1 You agree to indemnify and hold Broc & Bells, and its officers, agents, partners, and employees, harmless from all claims, demands, actions, proceedings, liabilities (including statutory liability and liability to third parties), penalties, and costs (including without limitation, legal costs on a full indemnity basis), awards, losses and/or expenses, due to or arising out of:

15.1.1 any use of the Website or any Services;

15.1.2 your connection to the Website;

15.1.3 your breach of any terms and conditions of these Terms of Service;

15.1.4 your violation of any rights of another person or entity; or

15.1.5 your breach of any statutory requirement, duty or law.

16 Severability

16.1 If any provision of these Terms of Service is found to be illegal, void or unenforceable under any law that is applicable hereto or if any court of competent jurisdiction in a final decision so determines, these Terms of Service shall continue in force save that such provision shall be deemed to be deleted.

17 Relationship of Parties

17.1 Nothing in these Terms of Service shall constitute or be deemed to constitute an agency, partnership or joint venture between Broc & Bells and you and neither party shall have any authority to bind the other in any way.

18 Waiver

18.1 No waiver of any rights or remedies by Broc & Bells shall be effective unless made in writing and signed by an authorised representative of Broc & Bells.

18.2 A failure by Broc & Bells to exercise or enforce any rights conferred upon us by these Terms of Service shall not be deemed to be a waiver or variation of any such rights or operate so as to bar the exercise or enforcement thereof at any subsequent time or times.

19 Force Majeure

19.1 No party shall be liable for any failure to perform its obligations under these Terms of Service if the failure results from a Force Majeure Event (defined below), provided always that whenever possible, the affected party will resume that obligation as soon as the Force Majeure Event occasioning the failure ceases or abates.

19.2 For purposes of these Terms of Service, a “Force Majeure Event” is an event which is a circumstance or event beyond the reasonable control of a party, and which results in the party being unable to observe or perform on time an obligation under these Terms of Service. Such circumstance or event shall include strikes, lockouts, industrial action or labour disputes, riots, civil unrest, war or threat of war, criminal or terrorist acts, government action or regulation, telecommunication or utility failures, power outages, fire, explosion, storm, flood, natural physical disasters, epidemic, quarantine restrictions, disruption to supply lines, and general failure or impossibility of the use of aircraft, shipping, aircraft, motor transport or other means of public or private transport, or political interference with the normal operations of any party.

20 Governing Law & Jurisdiction

20.1 These Terms of Service and all matters relating to your access to, or use of, the Website and the Services shall be governed by and construed in accordance with the laws of Singapore including without limitation the provisions of the Singapore Evidence Act (Chapter 97) and the Electronic Transactions Act (Cap. 88), without giving effect to any principles of conflicts of law.

20.2 You hereby agree to submit to the non-exclusive jurisdiction of the Singapore courts.

This Privacy Policy (the “Policy”) applies to the collection, use and disclosure of an individual customer’s Personal Data (hereinafter defined) arising from goods and/or services offered by Broccoli & Dumbbells ("Broc & Bells").

1. General

1.1 This Policy statement provides information on the obligations and policies of Broc & Bells in respect of an individual customer’s Personal Data. Broc & Bells undertakes to use reasonable efforts in applying, where practicable, those principles and the processes set out herein to its operations.

1.2 Broc & Bells's management and members of staff shall use reasonable endeavours to respect the confidentiality of and keep safe any and all Personal Data collected and/or stored and/or disclosed and/or used for, or on behalf of, Broc & Bells. Broc & Bells shall use reasonable endeavours to ensure all collection and/or storage and/or disclosure and/or usage of Personal Data by Broc & Bells shall be done in an appropriate manner and in accordance to the Act and this Policy.

2. Contacting the Data Protection Officer

2.1 Where you legitimately request access to and/or correction of Personal Data relating to you which is in the possession and control of Broc & Bells, Broc & Bells shall provide and/or correct that data in a reasonable time and manner in accordance with its standard procedures as stated hereinafter.

2.2 In accordance with the Act, Broc & Bells has established a process for receiving and responding to any query or complaint that may arise with respect to the application of this Act. To ensure that Broc & Bells receives your complaints and enquiries, please send the same via email to admin@brocnbells.com.

2.3 Should you not wish Broc & Bells to use your Personal Data for any of the purposes listed in Clauses 3.2 to 3.4, or not to receive promotional materials from Broc & Bells, you may opt out by sending a clearly worded email to the email address provided in Clause 2.2. Your request shall be processed within a reasonable time.

3. Statement of Practices

Types of Personal Data Collected

3.1 As part of its day to day activities, Broc & Bells may collect from you, through various means, including via our website, from time to time, the following Personal Data: name (first and surname); postal address; phone number (including mobile); fax number; e-mail address; gender; social media profiles; Personal Data of your emergency contacts; photograph, images and more.

We use cookies on our websites to track website visitorship and experience. Most web browsers are designed to accept cookies. If you do not wish to receive any cookies, you may set your browser to refuse it.

Purpose of Collection of Personal Data

3.2 The above Personal Data mentioned in Clause 3.1 is collected for the purposes of processing your application and registration of your membership, booking of experiences and to ascertain if you are eligible for privileges or benefits or other related purposes; to conduct market research and analysis; for direct marketing through voice calls; text messages; email; direct mail and facsimile messages; to notify you of any changes to our policies or services which may affect you; to respond to queries and feedback; for identification and community access; maintaining and updating your membership details; and informing you of new developments, services, promotions of Broc & Bells and other third parties which we are associated with.

Disclosure of Personal Data

3.3 Broc & Bells will not, in any way, disclose your Personal Data unless they are for regulators and law enforcement officials; lawyers; auditors; third party service providers and consultants; third party investors; credit, debit and charge card companies, banks and other entities processing payment; and any agent or subcontractor acting on Broc & Bells’s behalf for the provision of Broc & Bells’s services.

4. Transfer of Personal Data Overseas

Your Personal Data may be processed by Broc & Bells in jurisdictions outside of Singapore. In this event, Broc & Bells will comply with the terms of the Act.

5. Accuracy of Personal Data

Where possible, Broc & Bells will validate data provided using generally accepted practices and guidelines. This includes the use of check sum verification on some numeric fields such as account numbers or credit card numbers. In some instances, Broc & Bells is able to validate the data provided against pre-existing data held by Broc & Bells. In some cases, Broc & Bells is required to see original documentation before we may use the Personal Data such as with Personal Identifiers and/or proof of address. To assist in ensuring the accuracy of your Personal Data in the possession of Broc & Bells, please inform us of any updates of any parts of your Personal Data by sending a clearly worded email to the Data Protection Officer (“DPO”) at the email address earlier provided.

6. Protection of Personal Data

Broc & Bells uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your Personal Data and will not knowingly allow access to this data to anyone outside Broc & Bells, other than to you or as described in this Policy. However, Broc & Bells cannot ensure or warrant the security of any information you transmit to Broc & Bells and you do so entirely at your own risk. In particular, Broc & Bells does not warrant that such information may not be accessed, altered, collected, copied, destroyed, disposed of disclosed or modified by breach of any of Broc & Bells’s physical, technical, or managerial safeguards.

7. Access and Correction of Personal Data

7.1 In accordance with Clause 2.1 of this Policy, you have the right to:

a) Check whether Broc & Bells holds any Personal Data relating to you and, if so, obtain copies of such data; and

b) require Broc & Bells to correct any Personal Data relating to you which is inaccurate for the purpose for which it is being used.

7.2 Broc & Bells reserves the right to charge a reasonable administrative fee in order to meet your requests under Clause 7.1. Upon payment of the requisite fee, your request shall be processed within a reasonable time.

7.3 If you wish to verify the details you have submitted to Broc & Bells or if you wish to check on the manner in which Broc & Bells uses and processes your Personal Data, Broc & Bells’s security procedures mean that Broc & Bells may request proof of identity before we reveal information. This proof of identity will take the form of full details of name, account details and NRIC or Passport or FIN number. You must therefore keep this information safe as you will be responsible for any action which Broc & Bells takes in response to a request from someone using your membership details. We would strongly recommend that you do not use the browser's password memory function as that would permit other people using your terminal to access your personal information.

8. Storage and Retention of Personal Data

Broc & Bells will delete, as reasonably possible, or otherwise anonymise any Personal Data in the event that the Personal Data is not required for any reasonable business or legal purposes of Broc & Bells and where the Personal Data is deleted from Broc & Bells's electronic, manual, and other filing systems in accordance with Broc & Bells's internal procedures and/or other agreements.

9. Change Policy

Broc & Bells reserves the right to alter any of the clauses contained herein in compliance with local legislation and/or to meet its global policy requirements, and for any other purpose deemed reasonably necessary by Broc & Bells. You should look at these terms regularly. If you do not agree to the modified terms, you should inform us as soon as possible of the terms to which you do not consent. Pending such notice, if there is any inconsistency between these terms and the additional terms, the additional terms will prevail to the extent of the inconsistency.

10. Governing Law

This Policy is governed by and shall be construed in accordance with the laws of Singapore. You hereby submit to the non-exclusive jurisdiction of the Singapore courts.

11. Miscellaneous

11.1 This Policy only applies to the collection and use of Personal Data by Broc & Bells. It does not cover third party sites to which we provide links, even if such sites are co-branded with our logo. Broc & Bells does not share your Personal Data with third party websites. Broc & Bells is not responsible for the privacy and conduct practices of these third party websites, so you should read their own privacy policies before disclosure of any Personal Data to these websites.

11.2 Broc & Bells will not sell your personal information to any third party without your permission, but we cannot be responsible or held liable for the actions of third party sites which you may have linked or been directed to Broc & Bells’s website.

11.3 The contents of our website are intended for informational purposes only and are not written by medical professionals. Readers should not act upon any information provided on this website without seeking advice from a licensed physician.

11.4 The difference between advertorials and editorials will always be made clear. Articles submitted by business owners or partners will be stated clearly as well. Broc & Bells only works with partners that can help support our mission, as stated below.

11.5 Some of our articles use affiliate links to other websites, which give us a small percentage commission if you happen to click through and make a purchase (not cost-per-click). We only receive commission if you purchase the product through the link and it DOES NOT ADD any extra costs to you as the customer. The commission comes straight out of the retailer’s pocket. If you return a product, our commission is returned as well. We only feature affiliate links for very few select companies that we love ourselves and supports our mission, as stated below.

11.6 Broc & Bells accepts media invitations, complimentary products & services should the item fit our mission and is deemed ethically sound by Broc & Bells. All reviews are honest opinions with our community in mind and that helps achieve our mission, as stated below.

11.7 Broc & Bells mission: Connect busy individuals to quality wellness experiences and health & fitness professionals and brands to opportunities. To create a sustainable ecosystem for individuals and brands in the Health, Fitness & Wellness space.

11.8 Broc & Bells is owned and managed by The Busy Woman Project Pte Ltd, a company registered in Singapore.