FAQs
THE EXPERIENCE
What can I expect from the Vault: Immersive Speakeasy Experience?
For a limited time only, the most iconic parties and soirées are brought back to life in an all-new experience. Walk through an interactive museum, meet iconic personalities, and find a 1920s-style speakeasy. Enjoy live music, custom cocktails, and speakeasy-inspired snacks, before settling in for a world-class variety show. Packed with jaw-dropping burlesque, aerial, and song & dance acts, this first-rate production relives the wildest moments of the decades in spectacular style. Don’t miss this history-meets-comedy extravaganza!
Where is the experience located?
The Beverly Center 8th Floor - 8500 Beverly Blvd, Los Angeles, CA 90048
8th Floor, Take the Grand Court Elevators
Located between H&M and UNIQLO
Is the venue wheelchair accessible?
Yes, the event is being held in an accessible venue.
Can I be seated during the experience/exhibition?
Yes, this is a seated event.
How long does the experience last?
The show is approximately 2 hours long.
Does the experience take place in an indoor or outdoor venue?
This is an indoor experience.
Will there be strobe lights?
Yes, there are substantial strobe effects during the cabaret show.
Will food and beverage be available on-site for purchase?
Yes. Guests have the ability to order lite bites from our a la carte menu. A selection of hand-crafted themed cocktails, wine, and champagne is also available. Gluten-Free options available.
What is the minimum age requirement?
The minimum age for entry is 18. The minimum age to drink is 21.
Do I need to arrive at the start of my scheduled session?
Doors typically open 15 minutes before the time printed on your ticket. It is suggested you arrive no later than 15 minutes after your scheduled start time. Otherwise, you will miss portions of the experience.
Is alcohol permitted?
Alcohol is available for purchase. Outside beverages are not allowed.
Can I bring animals? Are service dogs allowed?
Unfortunately, no pets are allowed in this event’s location, though we do welcome service animals. Keep in mind there are substantial strobe effects and loud noises during the cabaret show.
Do you offer carer tickets?
If you require a carer ticket please contact Voss Events at 1.888.885.8677 or info@vossevents.com.
Is there parking nearby?
Yes. There is ample parking in the Beverly Center parking garage.
Is the experience accessible for deaf/visually impaired people?
Voss Events is proud to accommodate all audiences. If you need assistance please contact Voss Events at 1.888.885.8677 or info@vossevents.com
Is there a Lost & Found?
If you lost something during the event, please contact Voss Events at 1.888.885.8677 or info@vossevents.com for more information
TICKETS
Where can I get tickets?
- On the Fever App, available on Google Play and the Apple Store.
- On the Fever website.
Can I purchase tickets at the door?
Tickets will not be sold on site; they can only be purchased in the Fever App or on the Fever website.
What are the official sellers for this experience?
Official tickets for this experience can only be purchased on Fever. Tickets are not available on any other website or ticketing platform.
What are the different ticket options and prices?
- Standard Admission - $55 - Cabaret-style shared seating with a la carte dining available.
- V.I.P. Reserved Seating - $95 - Premium seating near the stage with a la carte dining available.
- V.I.P. Champagne LoveSeat for Two - $200 - Luxurious lounge seating for two with a bottle of Rosé or Brüt Champagne. Tickets are per person, with minimum purchase of two.
Can I change the date of my ticket? Are refunds allowed?
This experience allows date changes up to 48 hours in advance. If you would like to make the change, please contact us and include the ticket ID associated with your purchase. One of our agents will respond to your request as soon as possible, informing you of the next steps to follow.
No refunds are permitted under any circumstances. For more information, you can consult our T&C.
Do I need to print my ticket?
No, your contactless tickets will be validated directly in the Fever App.
Can I transfer my tickets to another person?
Yes, you can transfer your tickets to anyone for free. It is as easy as clicking "Transfer Tickets" on your ticket in the Fever App. Please contact us if you need additional help. Make sure to include your ticket order number.
I can't find my ticket. What should I do?
You can view your ticket in the Fever app, within the Tickets section. If you don't have the app installed, you can download it from the Apple Store or Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please contact us.
Do you offer group discounts?
Please contact Voss Events at 1.888.885.8677 or info@vossevents.com
MISCELLANEOUS
Where are the restrooms in the space?
They are located within the theater.
Can I take photos or record the experience?
Professional cameras are not allowed, but personal devices are welcome.
Do you offer press passes?
Please contact len@projectpublicity.com.
Do you offer sponsorships?
Yes, please contact Voss Events at 1.888.885.8677 or info@vossevents.com