Mark Aaron Polger

College of Staten Island, CUNY

2800 Victory Blvd. Staten Island, NY 10314 718-982-4065

markaaron.polger@csi.cuny.edu 

Education

Doctor of Philosophy (PhD) (in progress), 2016- present
University at Buffalo, SUNY (Buffalo, New York)
Curriculum, Instruction, and the Science of Learning

Bachelor of Education (Adult Education), 2006-2009
Brock University (St. Catharines, Ontario, Canada)

Master of Arts (Sociology), 2000-2004
University of Waterloo (Waterloo, Ontario, Canada)

Master of Library & Information Science, 1999-2000
University of Western Ontario (London, Ontario, Canada)


Bachelor of Arts (Honours in Sociology), 1995- 1999
Concordia University (Montreal, Quebec, Canada)

Diplôme d'études collégiales (DEC), 1992-1995

Marianopolis College (Montreal, Quebec, Canada)

Pure and Applied Sciences

Professional Work Experience

College of Staten Island, City University of New York (CUNY)   (New York, New York)      

(2008 - present) First Year Outreach Librarian / LIB 102 Instructor (full-time, permanent)
             

ASA College (New York, NY)
(2011 - present) - Information Literacy Instructor (part-time)

Humber River Hospital        (Toronto, Ontario, Canada)

(2006 - 2008) Health Sciences Librarian (full-time permanent)

 

Seneca College of Applied Arts and Technology  (Toronto, Ontario, Canada)
(2005-2008) Sessional Instructor - Library Technician Program (part-time)

University of Waterloo Library           (Waterloo, Ontario, Canada)

(2003-2004) Liaison Librarian- Sociology and Psychology (full-time, 1 year contract)
(2005-2006) Liaison Librarian- Sociology and Psychology (full-time, 1 year contract)

Ryerson University Library and Archives  (Toronto, Ontario, Canada)
(2004) - Web/Systems Librarian (full-time, 1 year contract)

Canadian Broadcasting Corporation (Toronto, Ontario, Canada)
(2002) - Media Librarian/Cataloguer (full-time, 1 year contract)

Pickering Public Library  -Central Branch (Pickering, Ontario, Canada)
(2001) - Children’s Specialist (part-time, 1 year contract)

SHI Consulting (now Shift Health)  (Toronto, Ontario, Canada)
(2001) - Cataloguer for Reference Collection (part-time, 1 year contract)

   

University of Western Ontario - D.B. Weldon Library (London, Ontario, Canada)
(1999-2000) Circulation Services Assistant (part-time, 1 year contract)

Concordia University Libraries - George P. Vanier Library (Montreal, Quebec, Canada)
(1994-1995) Circulation Services Assistant (part-time, 1 year contract)

Canadian Jewish Congress National Archives (Montreal, Quebec, Canada)
(now Alex Dworkin
Canadian Jewish Archives)
(1993-1999)- Archives Assistant (part-time)

Marianopolis College Library (Montreal, Quebec, Canada)
(1992-1995)- Circulation Services Assistant(part-time)

Wagar High School Library (Montreal, Quebec, Canada) (volunteer)
(1988-1992)- Circulation Services Assistant(part-time)

Publications

Books

Polger, M.A. (2019). Library Marketing Basics. Lanham, MD: Rowman and Littlefield Publishers.

Forthcoming (280 pages, 83,000 words)

Polger, M.A. & Sheidlower, S.A. (2017). Engaging Diverse Learners: Teaching Strategies for

Academic Librarians. New York, NY: Libraries Unlimited.

Book Chapters

Sich, D., & Polger, M. A. (2018). How to Assess Students’ Social Media Preferences: A Comparison

at Two Academic Institutions. In Nina Verishagen (Ed.), Social Media: An Academic Library Perspective (pp. 3-14). Oxford, United Kingdom: Chandos Publishing.

Chao, S., Evans, B., Phillips, R., Polger, M. A., Posner, B., & Sexton, E. (2017). The CUNY-Shanghai

Library Faculty Exchange Program: Remembering, Reflecting, and Reshaping How We Do Our Jobs. In C. Constantinou, M. J. Miller, & K. Schlesinger (Eds.), International Librarianship: Developing Professional, Intercultural, and Educational Leadership (pp. 27-40). Albany, NY: SUNY  Press.

            

Polger, M. A. , Okamoto, K. (2012). Selective (and Subtle) Marketing of Library Instruction.

         In C. Smallwood, V. Gubnitskaia, and K. Harrod (Eds.), Marketing Your Library: Tips and

         Tools  That Work, (pp. 183-191). New York: McFarland & Company.

 

  Polger, M. A. (2005). Degrassi.ca- Building a Fan Community On-line. In M. Byers (Ed.), Growing

 Up Degrassi: Television, Identity, and Youth Cultures, (pp. 255-271). Toronto: Sumac Press.

Peer Reviewed Journal Articles

Polger, M.A., Stempler, A.F. (2014). Out with the Old, In with the New: Best Practices for Replacing Library Signage. Public Services Quarterly, 10(2), 67-95.

 

Polger, M. A. (2014). Controlling Our Vocabulary: Comparing Language Consistency in a Library Context The Indexer: The International Journal of Indexing,32(1). 32-37.

 

Chao, S.J., Evans, B., Phillips, R., Polger, M.A., Posner, B., Sexton, E. (2013) Developing

Sustainable International Library Exchange Programs: The CUNY-Shanghai Library Faculty

Exchange Model, Metropolitan Universities Journal, 24(3), 102-123.                      

Polger, M.A., & Okamoto, K. (2013). Who's Spinning the Library? Responsibilities of Academic                         Librarians who Promote.  Library Management, 34(3), 236 – 253.

            

Stempler, A.F., Polger, M.A., &  (2013). Do You See the signs?: Evaluating Language, Branding,

and Design in a Library signage Audit. Public Services Quarterly, 9(2), 121-135.

                

Okamoto, K., Polger, M.A.,  (2012). Off to Market We Go: A Content Analysis of Marketing and

         Promotion Skills in Academic Librarian Job Ads.  Library Leadership and Management,

         26 (2), 1-20.

 

    Polger, M. A. (2011).  Student Preferences in Library Web Site Vocabulary.  Library Philosophy

and Practice, 2011 annual issue, 1-16.

 

    Polger, M. A. (2010).  The Informationist: Ten Years Later.  Journal of Hospital Librarianship,

         10(4), 363-379.

 

    Polger, M. A. (2010).  Information Takeout and Delivery: A Case Study Exploring Different

Library Service Delivery Models. Journal of Hospital Librarianship, 10(1), 3-22.

 

    Polger, M. A., Okamoto, K. (2010). Can't anyone be a teacher anyway? : Student Perceptions

of Academic Librarians as Teachers. Library Philosophy and Practice, 2010 annual issue,

1-17.

Conference Presentations

Polger, M.A. (speaker). “Engaging Diverse Learners in the Information Literacy Classroom: Finding

The Performer Inside” SUNYLA Annual Conference, Stony Brook University, June 14-16, 2017. held on June 15, 2017.

Polger, M.A. (speaker). “Auditing and Replacing Library Signage: Maintaining Effectiveness and

Relevancy After the Project,” Library Marketing and Communications Conference, Dallas, TX,

held on Nov 14-17, 2016.

                           

Polger, M.A. (speaker). “Teaching Diverse Learners: Engagement Strategies for Academic

Librarians.” Summer Information Literacy Workshop: Catching the Information Literacy

Wave, ACRL NJ/NJLA CUS User Education Committee, Rutgers University, July 21, 2016.

 

Polger, M.A. (speaker). “Curriculum Changes in First Year College Composition Classes: an

Opportunity for Faculty Partnerships”, METRO Outreach and Advocacy Special Interest Group

Spring 2016 meeting, May 26, 2016, METRO Training Center.

 

Polger, M.A. (speaker). “The Many Faces of Embedded Librarianship: Interpretations of How We

Integrate Ourselves into College Courses”, ACRL/NY Professional Development Meeting, May

16, 2016, METRO Training Center.

           

Polger, M.A. (speaker). “Using Relationship Marketing to Develop a Successful First Year Library

Workshop Program, Library Marketing and Communications Conference, Dallas, TX, held on

Nov 2-4, 2015.

 

Polger, M.A., Stempler, A.F. (speaker). “Library Facelift: Syncing Library Signage with a College’s

         New Brand”, Library Management Institute (LMI) Annual Conference. Glenside, Pennsylvania,

         June 2-4, 2013.

 

Stempler, A.F., Polger, M.A.,  (speakers). “Signs of Change: Rethinking Language, Branding, and

Design in Library Signage”, Association of Library Communications and Outreach                            Professionals (ALCOP) Annual Conference. Glenside, Pennsylvania, October 14-15, 2012.

 

  Chao, J., Evans, B. , Phillips, R ., Polger, M. A., Posner, B., Sexton, E.  (poster presenters). “CUNY

Librarians in China”, ALA 2012 Conference. Anaheim, California. June 21-26, 2012.

 

Polger M.A., Okamoto K. (speakers). “Blending, Mixing, and Processing: Strategies Used to Engage

Students in the Classroom”, Library Orientation Exchange (LOEX) Annual Conference 2012

(peer-reviewed), Columbus, Ohio, May 3-5, 2012.

 

Polger, M. A., Phillips, R., Chao, J., Sexton, E., Posner, B., Evans, B. (poster presenters). “CUNY

Librarians in China”, ACRL/NY Annual Symposium. New York, New York. Dec 2, 2011.

 

Polger, M. A., Okamoto, K. (poster presenters). “Marketing & Outreach Librarian Job

Advertisements: A Descriptive Analysis”, Association of College and Research Libraries

(ACRL) National Conference (peer reviewed).   Philadelphia, Pennsylvania. March 30 - April

2, 2011.

Polger, M. A., Okamoto, K. (roundtable facilitators). “Librarians Who Promote: The Importance of

Marketing and Public Relations in Academic Libraries”, Association of College and Research

Libraries (ACRL) National Conference (peer reviewed). Philadelphia, Pennsylvania. March 30

- April 2, 2011.

 

Polger M.A., Okamoto K. (speakers). “Marketing, Communications, and Outreach Librarians: Roles,

Responsibilities, and Challenges”, Canadian Library Association (CLA) Annual Conference

(peer reviewed), June 1-6, 2010.

 

Polger, M. A., Pullattayil, A. (speakers).  “Information Takeout & Delivery and the iTrain: Different

Outreach Methods to Garner More Users”, Ontario Library Association (OLA)

Superconference, Toronto, Canada, February 25, 2010.

 

Polger, M.A. (speaker).  “Re-thinking Library Jargon: Maintaining Consistency and Using Plain

Language”, Ontario Library Association (OLA) Superconference, Toronto, Canada, February

26, 2010.

 

Polger, M. A., Okamoto, K. (speakers). “Are Librarians Really Teachers? Reflections and

Analysis”, Workshop on Instruction for Library Use  (WILU) Annual Conference (peer

reviewed), Montreal, Canada, May 26, 2009.

 

Polger, M. A., Cameron, B. (speakers). “From Librarians to Prospect Researchers: What you

can do with your MLIS, panel discussion”, Ontario Library Association (OLA)

Superconference, Toronto, Canada, February 1, 2008.

 

Polger, M. A. (speaker). “Re-writing the Holocaust online: A Discourse Analysis of Holocaust Denial

Web Sites”, Association of Jewish Libraries (AJL) Annual Conference, Toronto, Canada, June

16th, 2003.


Invited Talks

Polger, M.A. (speaker). “Conducting a Library Signage Audit: Designing a Quantitative and

Qualitative Research Study” Live Webinar presented to the University of Alabama (synchronous) online course “Research Methods”, Nov 7, 2018.

Polger, M.A. (speaker). “Best Practices for Library Signage” Live Webinar given to

         ALA Publishing. Online. July 11, 2018.

Polger, M.A. (speaker). “What Do Academic Librarians Really Do?” Live Webinar presented to the

University of Alabama (synchronous) online course “Academic Libraries”, February 7, 2018.

Polger, M.A., (speaker). “Advocating for Credit Bearing Information Literacy Courses”. Greater New

York Metropolitan Region of Association of College and Research Libraries- Professional

Development Committee Meeting, Borough of Manhattan Community College, CUNY, November 29, 2017.

 

Polger, M.A., Stempler, A.F. (speakers). “Best Practices for Library Signage” Webinar given to

         ALA Publishing. Online. July 12, 2017.

Polger, M.A., Stempler, A.F. (speakers). “Best Practices for Library Signage” Webinar given to

ALA Publishing. Online. January 5, 2017.

          

Polger, M.A. (speaker). “What does Marketing Look Like in an Academic Library?” Presentation

given to librarians at Lloyd Sealy Library, John Jay College of Criminal Justice, CUNY. New

York, New York, November 1, 2016.

 

Polger, M.A. (speaker). “Signage Tips and Tools: Engaging Library Users with effective, User

Friendly Signage”, Suffolk Cooperative Library System Presentation, June 16, 2016.

 

Polger, M.A. (speaker). “Academic Librarians Who Teach” Live Webinar presented to the University

of Alabama (synchronous) online course “Academic Libraries”, June 8, 2016.

                

Polger, M.A., (speaker). “Newsletters:  Best Practices,  Tips, and Tricks, METRO Outreach and

Advocacy Special Interest Group meeting. New York, New York, June 11, 2015.

 

Polger, M.A., Stempler, A.F. (speakers). “Students Preferences to Signage:  Methods, Tips, and

Best Practices to Consider”, METRO User Experience Special Interest Group Lightning Talk.

New York, New York, May 27, 2014.

 

      Polger, M.A. (speaker). “Technology in Libraries: A Look Back at the Last Twenty Five Years”,

          Brooklyn Public Library, Greenpoint Branch, Friday April 11, 2014.

 

      Thistlethwaite, P., Fuchs, C., Humes, R., Spiegelman, M., Walker, S., Polger, M.A., Frazier, K.

(panel discussion) .“Navigating a Successful Tenure Process: NYC Librarians Discuss”,

METRO & ACRL/NY Mentoring Program Joint discussion, March 3, 2014, Metropolitan New

York Library Council, New York, NY.

                

Polger, M.A., Stempler, A.F. (speakers). “Counting the signs: A Library Signage Audit Examining

Language, Branding, and Design”, Lehman College Library, CUNY Presentation. New York,

New York, July 23, 2013.

Wacha, M., Apfelbaum, D., Furay, J., Polger, M.A.(panel discussion). “Demystifying the Working

Life of a New Academic Librarian - What to Expect in the 1st Days, 1st Weeks, 1st Months &

1st Years”, METRO & ACRL/NY Mentoring Program Joint discussion, June 6, 2013,

Metropolitan New York Library Council, New York, NY.

 

Smale, M.A., Regalado, M, Georgas, H., Polger, M.A., (panel discussion). “Knowing Our Audience:

CUNY Students in the Library”, Library Association of the City University of New York

(LACUNY) Instruction Event, Graduate Center, New York, NY, May 13, 2013.

 

Polger, M.A., Stempler, A.F. (speakers). “Counting the signs: A Library Signage Audit Examining

Language, Branding, and Design”, Library Association of the City University of New York

(LACUNY) Winter Membership Meeting. New York, New York, December 17, 2012.

 

Polger, M. A.(speaker).  “CUNY-Shanghai Library Faculty Exchange Program: Reflections and

Observations”, W.O.W. (World on Wednesday weekly lecture series), CLUE-credit certified,

May 2, 2012, College of Staten Island, CUNY.

 

Weiner, N., Porcaro, J.P. , Polger, M.A., Hensley, R., (panel discussion). “Future of Academic

Libraries”, Rutgers University School of Information, April 18, 2012, Rutgers University,

State University of New Jersey.

 

Polger, M. A., Okamoto, K. (webinar presenters). “Marketing During Library Instruction: A Three

Step Process”, The Education Institute, Live Webinar Presentation, Toronto, Ontario, Canada,

Feb 23, 2012.

 

Havelka, S., Phillips, R., Polger, M.A., Zhan, H., Xu J.  (panel discussion).  “Library Association

of the City University of New York (LACUNY) International Relations Roundtable, Panel

Discussion on the CUNY Shanghai Library Faculty Exchange Program”,  New York, NY,

Graduate Center, CUNY, October 14, 2011.

 

Polger, M. A., Okamoto, K. (speakers). “Are Librarians Really Teachers? Reflections and

Analysis”, Library Association of the City University of New York (LACUNY) Spring

Membership Meeting. New York, New York. June 11, 2010.

 

Polger, M.A., Marcus, S., Posner, B., MacCubbin, P. (panel discussion). “CUNY Institutional

Review Board, Library Association of the City University of New York (LACUNY) Professional

Development Committee and LACUNY Junior Faculty Research Roundtable, New York, NY,

Graduate Center, CUNY, February 26, 2009.

Record of Service

National

Co-Convener- ACRL National Library Marketing & Outreach SIG, 2015 - 2016

Co-Chair- ACRL Library Marketing & Outreach SIG, Greater NYC Meetup - 2015- present

Chair- PR Xchange Committee, American Library Association, 2014-present

Member- PR Xchange Committee, American Library Association, 2011-present

Co-Chair- PR Xchange Awards Competition, American Library Association, 2013-present

 

Regional

Co-Convener- METRO Outreach & Advocacy Meetup Group- 2015-2018

Board Member- ACRL/NY Executive,  January 2010- present

Member- ACRL/NY Symposium Planning Committee,  January 2010 - present

Co-Chair- ACRL/NY User Experience Discussion Group,  January 2010 – September 2018

Co-Chair- ACRL/NY First Year Experience Discussion Group, January 2016 - September 2018

       

CUNY

Co-Chair- LACUNY Library Marketing & Outreach Roundtable - 2015-present
Member- LACUNY Institute Planning Committee- 2016-present
Co-Chair- LACUNY Institute 2018

College of Staten Island

Member, SEVIS Coordinator Search Comm., Center for Int. Service -May 2013-Sept 2013

Member, International Student Advisor Search Committee, Center for Global Engagement - May 2013-Sept 2013

Wikipedia Campus Ambassador- Fall 2011, Fall 2013

Member- Phi Beta Delta Honor Society for International Scholars - January 2011 - present

Member- General Education Committee- September 2018- present

 

Departmental

Member- Library Curriculum Committee, Fall 2014 – present

Chair- Library Marketing and Outreach Interest Group, Fall 2010 – present

Editor- Library Newswire (CSI Library Newsletter), Fall 2009 – Fall 2016

Administrator-CSI Library Facebook Page, Spring 2010   – present

Administrator-CSI Library Twitter account, Spring 2010 – Fall 2017

Administrator-CSI Library Instagram account, Fall 2014   – present

Professional Affiliations

American Library Association (ALA), 2000 - Present

Association of College and Research Libraries (ACRL), 2000 - Present

Association of College and Research Libraries, Greater New York City (ACRL/NY), 2008 - Present

Library Association of the City University of New York (LACUNY) , 2008 - Present