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WEBSITE BRIEF

TOLD BY RUN_FRICTIONLESS


FREDERICK W TAYLOR,
SCIENTIFIC MANAGEMENT 1911


CONTENTS

OBJECTIVE        3

BACKGROUND OF THE BOOK        3

BACKGROUND OF THE PROJECT        3

DEVELOPER SCOPE
OF WORKS
        3

CMS SPECIFICATION        4

PAGES AND POSTS        4

NAVIGATION        4

COMPONENTS        4

RESPONSIVE TEMPLATES        4

WORDPRESS PLUGINS        5

SEO specification        6

PLUGIN REQUIREMENTS        6

ANALYTICS REQUIREMENTS        7

STRUCTURE REQUIREMENTS        7

DUPLICATED CONTENT        7

MOBILE EXPERIENCE        7

RUN_FRICTIONLESS
SCOPE OF WORKS
        7

MESSENGER + SOCIAL MEDIA        7

Account access        8

Email addresses        8

Hosting        8

Budget        8


OBJECTIVE

Create a Wordpress site to drive reservations of a book during pre-launch. 20 percent of reservations are expected to convert to a book sale. Target 5,000 reservations.

BACKGROUND OF THE BOOK

Run_frictionless was created to help founders from internet startups and leaders of sales organizations from enterprise, scale sales operations. The book focuses on the concepts required to design and build sales systems. The text is written in an easy to understand language so technical founders find it easy to grasp. The title run_frictionless was derived from the idea that the more friction points removed from a sales system, the less the marginal cost of each sale.

The brand has a scientific, non-sales look and feel. The logo, visual language etc are designed to appear frictionless. This is an important attribute of the brand, which has to make its way into the experience of the website.

BACKGROUND OF THE PROJECT

The primary focus of the website is to entice visitors to register their name and email address and reserve a copy of the book at 50% of the retail price when the book goes on sale 2018. There will be many pre-launch activities designed to draw traffic to the site before the book goes on sale. The more reservations, the more copies of the book and reviews we capture the day the book goes on sale on Amazon.

The sale of the book is key to building the credibility of the author as an authority on the subject of sales systems, and ultimately the brand. The book lays down the concepts on how to design and build a sales system. In addition to book reservations, the purpose of the website is to drive pre-launch engagement with readers (events, videos, and articles on the book), and offer visitors an opportunity to attend workshops and purchase consulting hours.


DEVELOPER SCOPE
OF WORKS

CMS SPECIFICATION

A holding page has been built here [hidden] There are several pages we will need to be created to support our pre-launch of the book.

URL

Book

[hidden].com

Human service

[hidden].com/services

Blog

[hidden].com/blog

FAQs

[hidden].com/faq

Events

[hidden].com/events

We will need to be able to edit 95% of words and pictures within CMS. This includes the main navigation, footer navigation, and the components in between. So we need a template is easy to add rows and columns, new sections, anchor html tags etc. Our preference is to build the site in Visual Composer for WordPress to allow easy drag and drop edits on the website.

Our preference is to use frameworks (ex: Bootstrap 4 for CSS and a skeleton WordPress theme) instead of a full WordPress theme to keep the site running like a lean, mean machine.

PAGES AND POSTS

●      Add, delete, modify and clone

NAVIGATION

●      Add, delete and modify links

●      Main nav, footer navigation and social media links

●      Add, remove or modify anchor links to components

COMPONENTS

●      Add, modify or remove a component from a page

●      Reorder components on a page

●      Suppress or ‘turn off’ a component ie draft mode

●      Add an anchor link to a component such that the anchor link can be added to the navigation

Example site built using components: https://pamwayfinding.com/ 

RESPONSIVE TEMPLATES

The site must be ‘mobile first’. That means our priority is display and user experience on mobile, then PC.  We prefer in the interest of time we not build a template from scratch. Site navigation is required to be flat and no more complex than the microsite found here http://klbtheme.com/onepager/

As you can see it is one long scrolling page that uses wordpress 'components'.The template needs to behave responsively across PC desktop, tablet and mobile. We do not mind if you buy an existing theme and modify or modify a template you have.

The designs and page grids for both desktop and mobile device will be provided.

WORDPRESS PLUGINS

Here are our  suggested plugins to be used. The choice of plugin is at the agency discretion. It is important the chosen plugins render on mobile. Free or paid plugins are acceptable. As much as possible use features within Visual Composer to carry out the tasks.

Task

Description

Example

Interstitial page

Preloads and displays a message for 2 seconds. After two seconds automatically closes and takes the user to the landing page. Cookies. Interstitial quote appears only once. Be aware of interstitial penalties: https://www.smashingmagazine.com/2017/05/intrusive-interstitials-guidelines-avoid-google-penalty/ 

Use Visual Composer as priorirty to create this, else use SUMO app.

Form capture

Capture and store inquiries using a form. Email notifications and integration with mailchimp and popular CRM applications. The forms must have some kind of CSS animation to add life.

Gravity forms

Typeforms

Form capture to MailChimp

Records captured in Gravity are added to a particular list in MailChimp.

mailchimp

Form notifications

It may be wise to use a third party server to send notifications on behalf of the form capture plugin.

Mailgun

SendGrid

Email campaigns

An email application which can collect

MailChimp

Book a coach / public demo

Allow users to see slots available to book a call with a session, including what times the coach will have calls, slots already booked.

Calendly

Carousel

Simple way to publish a post to the blog that is designed to look like an event and make it easy to publish the event quickly, and serve the event in s part of a  slider.

Event List

Blog carousel

Serve posts Serve blog posts which appear on the blog as news snippets on the company page. The carousel dynamically grabs the following parts of each blog post and serves the information as a snippet: headline, photo, first para,  htlm link to the post

In addition the plugin should allow the user to change the order of the carousel items.

WP post slider

Team

Photo, 20 word description and linkedin link for each. They may need to be grouped in sections: executives, advisors and board.

If we can use a plugin that permits video instead of a static photo, even better. Animated gif instead of static.

https://codecanyon.net/item/team-awesome/12293374 

Zendesk chat

Live web chat and support

zendesk

Related posts

Encourage users to browse more blog posts.

Related post slider

Click to tweet

Make it easy for visitors to share text using their twitter account.

No suggestion

Share instagram

Make it easy for people to share diagrams and photos which appear on our blog using their instagram account.

No suggestion

Most viewed posts

Display the most read blog posts

WordPress Popular Posts

Estimate reading time

Estimate the reading time for each blog post, and post the the time at the top of the blog post.

No suggestion

Downloads

Allow users to download various media - PDFs, google docs. Count the number of downloads.

Download monitor

Audio player

I plan to share small audio clips 1-5 minutes and publish them to youtube. We want to be able to play these in the downloads section.

No suggestion

Charts

Chart which animates the first time it loads. Bar charts and tables mainly. Charts used in the main site and blog. Connect the chart to a gsheet to read data. Built in sharing to make clipping the chart easy.

Easy Chart Builder

FAQs

Display the question, and with a click the user can reveal an answer. Grouping questions under a section title. Each FAQ will have a question approx 10 words with a 50 word answer. Answers may include a video or image.

Each FAQ requires a unique URL http://www.[hidden].com/FAQs/book/when-is-it-available.html 

Allow commenting on an FAQ.
Was this helpful?
https://lsx.io/ 

Ultimate FAQs

Counter

Stats counter

Everest counter

Comments

Allow users to drop comments on blog posts and FAQs.

Facebook comments?

Analytics

Goals to be provided

Google analytics

Pop-up dominator

Ability to control when the pop up is triggered, add a photo, integrate a gravity forms.

ConvertPlug

Optin Monster 

Social share

Add share buttons above/below your posts, via shortcodes and even floating share buttons.

Social Warfare

ShareIt

Telegram

Allow visitors to join our public telegram group

Telegram for WP

Back to top

The page is long. A back to top for both the mobile and desktop user is useful

???

SEO

SEO to cover pages and posts

Yoast SEO

Security

Make the site less vulnerable to hackers

BackUpWordPress

Limit Login Attempts

Payment

We will need to collect a one-time payment for those who enter one of these two flows:

. book a 1 hour online consultation (US$295) or

. book a mystery shop (US$3,000).

I would like to collect payment using paypal, major credit cards or bank transfer. I have a paypal account but no credit card merchant accounts.

No shopping cart required but in future we will add a shopping cart for multiple purchases.

Omise

SEO specification

PLUGIN REQUIREMENTS

Yoast SEO.

ANALYTICS REQUIREMENTS

Google Tag Manager installed on all pages in header.php, Google Analytics and other codes added within Google Tag Manager, individual “thank you” pages created for each form so goal tracking is reliable. We have approximately 5 forms of which goal conversion needs to be set up for each.

STRUCTURE REQUIREMENTS

We need to keep in mind from an SEO point of view a one page scrolling website and subdomains are not the best approach. It would be much better to use a subfolder, for example http://www.[hidden].com/shop, than a subdomain version as it holds the authority in a single domain.

With a one page scrolling website we are limited in what we can target keyword wise, and Google uses content as an indicator of authority. Google has been known to dislike single page websites because they are essentially too thin. I would recommend structuring the website to have multiple pages.

DUPLICATED CONTENT

Where text is duplicated on the landing page and a dedicated page example blog and event pages, we would like to index the landing page solely. Set the SEO of the duplicated pages like /events and /faqs to noindex.

MOBILE EXPERIENCE

We are building our html email templates to be mobile-first. We would like the website to follow. The template for mobile will be different and include functions available exclusively for mobile users. These include being able to share content via telegram and whatsapp.

https://medium.com/@uiuxlab/the-most-used-responsive-breakpoints-in-2017-of-mine-9588e9bd3a8a 


RUN_FRICTIONLESS
SCOPE OF WORKS

MESSENGER + SOCIAL MEDIA

 

URL

Telegram

https://t.me/[hidden]

Linkedin

https://www.linkedin.com/company/[hidden]/ 

Twitter

https://twitter.com/[hidden]

Medium

https://medium.com/@[hidden]

Slideshare

https://www.slideshare.net/run_frictionless

Instagram

https://www.instagram.com/[hidden]/ 

Youtube

https://www.youtube.com/channel/[hidden]

Trustpilot

https://www.trustpilot.com/review/www.[hidden].com

Account access

[hidden]

Email addresses

For any plugins/accounts which need to be setup, please register the accounts to: [hidden]. For all inquiries, notifications are to be directed to [hidden].

Hosting

A holding page has already been created and is hosted with a company called [hidden] on a shared package called Basic. We will continue to use this service unless the developer instructs otherwise. We estimate site traffic at 5,000 unique visitors per month in first 6 months.

Budget

USD

Plugins and templates

[hidden]

Back and front-end build

TBA




> BUY ME

Disclaimer

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The Document and all of the content is provided “as is”, without any warranty, either express or implied, including the implied warranties of merchantability, fitness for a particular purpose, non-infringement or title. The Document could contain technical inaccuracies or typographical errors.

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We may discontinue or make changes in the content and the Document at any time without prior notice and without any liability. Any dated information is published as of its date only, and runfrictionless Parties do not undertake any obligation or responsibility to update or amend any such information. We reserve the right to terminate any or all Document offerings or transmissions without prior notice.

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