Canvas Procedures for Faculty, Staff, and Students
This document outlines a formal set of procedures OIT has created as applied to the Canvas Learning Management System. Please use the links below to select a section, or scroll down to view the details.
Empty Canvas course shells are automatically created for all course sections. If you are a faculty member who would like to use Canvas for your course, please familiarize yourself with Canvas by accessing http://www.morgan.edu/Canvas411 web page. Self-paced and instructor lead workshop are available for learning Canvas.
All Canvas accounts are automatically generated by WebSIS. Service Desk and Academic Technology Services staff do not manually create Canvas accounts for students, staff or faculty. If there is a need for a third party to have a Canvas account, please see the procedures outlined below. Account creation is scheduled to run at 5:30 AM and 1:30 PM daily.
Canvas and Banner/WebSIS are integrated. Students who have registered using WebSIS, as well as faculty who have been assigned in CourseDog by their department, are automatically enrolled in their Canvas courses. Enrollments are scheduled to run at 5:00 AM, 12 noon, 5:00 PM, and 10:00 pm daily. Students who report they do not see their Canvas courses should contact their instructor. The Service Desk and Academic Technology Services will not manually enroll students into Canvas courses; faculty may contact our offices if special circumstances apply.
Faculty are responsible for enrolling any users that are not registered students, including teaching assistants and graduate students.
Creation of special Canvas accounts for third-party vendors, or outside research partners, are approved on a case-by-case basis. A request must be made in writing to DIT by emailing the Service Desk (firstname.lastname@example.org) and request that temporary Morgan accounts be created.
Email should include:
When DIT has created the temporary accounts, they will send their completed spreadsheet to you. Once you receive this, please forward it to email@example.com so that the guest login information can be paired with the guest the Canvas accounts.
Faculty are responsible for copying their own course content between semesters.
Canvas courses are set to be available based on TERM dates, and are unpublished by default. Faculty will need to click on the Publish button in order for students to be able to access the course. Faculty may view and edit courses that are unpublished; however, students no longer have access to these courses. Please encourage students to save any content items they will need for future study.
Faculty may be required to manually delete students who are no longer enrolled in their courses, as directed by Academic Affairs. WebSIS is always the official roster for any Morgan State University course. Students contacting the Service Desk or Academic Technology Services to be added or removed from a course will be redirected to the instructor.
Canvas and WebSIS are synchronized to automatically enroll and remove students from WebSIS into Canvas courses. If a student needs access to complete a course or any other special access, it is the responsibility of faculty to enroll the student. The Service Desk and Academic Technology Services will not manually enroll students into Canvas courses; instructions may be found on the Academic Technology Services website, under the Canvas link.
All students enrolled in any Canvas course MUST have a valid and active student username. Morgan State University employees who are enrolled as students in Morgan State University courses will be issued a student user account.
A user can be assigned only one-course role at a time. By default, Faculty and Students will be enrolled via direct transfer from the Banner/WebSIS system with the role of either “Instructor” or “Student” respectively. Other roles are used as follows:
Limited Administrative access to Canvas can only be granted by the Canvas Administrator. Limited Administrative access is granted to department chairs (or program coordinators) who need access to courses offered within their department (often for content management purposes). Permitted tasks for Sub-Account Admins include:
To request limited Canvas Administrative Access, please email the Canvas administrator at firstname.lastname@example.org
Canvas courses contain tools that instructors should use to manage students, as well as to log or monitor student behavior within the course. It is the responsibility of faculty to manage their Canvas course tasks, including, but not limited to the following:
Faculty who need assistance with finding or using these tools/reports may contact Academic Technology Services, or refer to the Canvas support website.
Refer students to the official Canvas help tools website.
Disputes between faculty and students should be handled by the faculty or escalated to the Department Chairperson.
If students enter into a grade dispute, faculty are to follow proper procedures as outlined by their school, the Graduate School or Academic Affairs.
Faculty who suspect students have engaged in dishonest conduct must follow the procedures and guidelines set forth by their school, the Graduate School and/or Academic Affairs.
All Canvas outages and maintenance periods will be reported to faculty, staff and students via email from DIT_Notices@morgan.edu
Last Update: July 21, 2023