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Dining in the Dark - General FAQ's
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FAQS

Can you tell me more about the experience?
Fever Originals has been curating a series of exciting and immersive dining experiences across the globe, collaborating with world class and hidden gem restaurants to provide this truly unique and culinary experience dubbed: Dining In The Dark. Guests will enter a darkened room, only lit by the flicker of candlelight before placing their velvet blindfold over their head. A true foodie experience that promises to enhance your senses by eliminating one of them - your eyesight!

How do we eat in the dark? How do we know when we’ve finished?
Get Creative! Find a method that works for you, everyone has their own way!

How does the menu work? Do I need to choose anything?
There is a set mystery menu only. A bespoke especially for this event and chosen from seasonal ingredients. You simply need to select your preference of either Meat (Red), Seafood (Blue) or Vegan (Green)! Please let us know if you have any allergies in the form provided so we can make the necessary alterations.

How long will I be in the dark for?
The most you will be in the dark for is approximately 90 minutes if you manage to skip restroom breaks! We do advise that you remain in the dark for the full event to experience the true and fullest experience.

Is gratuity included in the ticket?
No, the ticket includes the 3 course meal. At the end of the evening you will receive a check for any additional drink purchases and a $10 gratuity.


Is the venue wheelchair accessible?
Yes, we always ensure our venues are wheelchair friendly.           

Are refunds allowed?
Exchanges to other dates and/or times are permitted up to 48 hours before the start time of the originally purchased event and is based on availability. Please email hello@feverup.com directly to change your ticket.


I can't go on this date, will there be more dates available?

The event will have several sessions available with a variety of dates. However, there will be a very limited number of tickets available per date so we advise securing your favoured dates early.

How do I know where my table is?
Your table will be presented to you on arrival, with the help of our staff you will be taken to your seats. Our seating plans are done 5 days prior to the event, upon collecting your order forms so it is vital we receive your order forms on time.

When do I need to be there?
Please refer to your tickets to review your session time. We recommend arriving 15-20 minutes early to your session.

What happens if I'm late?
We can allow entry if you are up to 10 minutes late. Any later than that and you will not be able to experience the full event and we can refuse entry at the promoters discretion. However, we will always do our best to accommodate each and every guest.


What is the minimum age to enter the venue?
18+

Will there be flashing lights or are people allowed cameras at the event?
No, we have a no phone’s policy to stop flashes from cameras. The aim is to provide an authentic experience for all.

Can I bring my own food and drink into the venue?                 
No

Is there parking available?        

There is street parking available surrounding the restaurant.         

What drinks will be available?  
We have a set drink menu catered to pair with the menu including beer, wine and carefully crafted menu available for additional purchase.
       
For any further questions please email: hello@feverup.com