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OLLI Troubleshooting
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Last Updated 3/2/23

REPORTER Help Documentation

OLLI Troubleshooting

This document is designed to help you with common problems that you may encounter while registering for courses with OLLI.

Registering for OLLI courses is similar to other online registrations that you may have completed. Once you create a Brickyard account, you will log in to REPORTER and can begin searching for courses.

This guide is intended to help you if you have any of the following problems:

Logging into your Brickyard account

Changing or updating your Brickyard password

Adding multiple courses

Using the course catalog

Using multiple tabs 

If you need additional help, or the problem you are experiencing is not listed here, please contact the OLLI office at 919.515.5782 Monday through Friday from 8:30AM to 4:00PM.

Brickyard Accounts

It is recommended that you create a Brickyard account before searching or attempting to register for an OLLI course. By creating an account first, you will save time once you find a course that you wish to participate in.

Log in or create a Brickyard account.

You know that you have successfully logged in when you see your name in the upper right hand corner of your screen:

If you do not have a Brickyard account, you can register for one using the instructions listed in the OLLI Registration Quick Guide.

Change or update password

If you forgot your password or would like to update your password, you can reset your password from the REPORTER log in page.

  1.  Go to REPORTER or copy and paste this link into your browser:
  2. Click the Forgot Password?

  1. Enter the email address you used to register for your Brickyard account and click Submit.
  2. Check your email and follow the instructions on resetting your password.


Adding multiple courses

Once you have added an item to your cart, you can continue to scroll down the OLLI website page or enter course names in the Search box. You can add as many courses as you would like to your cart before registering.

Course Catalog

Do not click on the “Catalog” that you see in the upper left corner. That is the “catalog” of all NC State University non credit courses in the registration system.

If you accidentally click on the Catalog

If you click on “Catalog” you can find your way back to the OLLI course catalog easily.

  1. Look for the search box at the top of the page and type in the code for OLLI classes – “MCE-LLI” – that will show you only OLLI Courses.

Using multiple tabs

Once logged in, you can also keep multiple tabs open on your browser and still have just one cart. If your cart looks like it is missing an item, refresh your internet browser.

If you have any questions about how to use the REPORTER system for online registration, please contact the OLLI office at 919.515.5782 Monday-Friday 8:30am-4:30pm