Frequently Asked Questions

Training module: Introduction to Galaxy

Q: I can’t find the “Analyze Data” button

A: The Galaxy interface has changed a bit recently, “Analyze Data” was always the home button, and now looks like a home icon

Q: My jobs are not running / I cannot see the history overview menu

A: Please make sure you are logged in. At the top menu bar, you should see a section labeled “User”. If you see “Login/Register” here you are not logged in.

Q: My Galaxy looks different than in the video

A: Galaxy gets frequent updates, different servers will be running different versions. This is nothing to worry about, just let us know if you can’t find how to perform a task in your Galaxy

Q: I fetched data from a remote website but now I’m logged out of Galaxy and my data is gone?

A: This is a known bug with Chrome + Galaxy, we’re working on it. For now we can recommend using Firefox (known to work) or trying another browser.

Q: I got slightly different numbers than were in the tutorial

A: This tutorial uses UCSC which is constantly updating it’s data! As a result it gets outdated very quickly before we can update it :( But it’s ok! It’s expected here to get different numbers.