ORPHEUM REFUND POLICY

CAMPS AND CLUBS

All programs will be filled on a first-come, first-serve basis up to the maximum enrollment limit.

Registration will remain open until the program is filled or after the first day of the program start date, whichever comes first.

Confirmation of registration will be provided.

Waiting lists will be kept for the first five students to register after the program registration closes.

All withdrawals will incur a $10 fee.

RETURNS AND EXCHANGES

Museum Store returns or exchanges can be issued for most items within 30 days of purchase.  Items must be accompanied by the receipt, be in saleable condition, and in unopened, original packaging.  The Museum reserves the right to refuse returns or exchanges that do not meet these requirements. 

Admission and special event tickets purchased online, onsite, or by phone are non-refundable and cannot be exchanged for or applied to any Museum classes, events, group visits, merchandise, parties, programs, products or workshops.

Memberships purchased online, onsite, or by phone are non-refundable and non-exchangeable.  

Gift certificates purchased online, onsite, or by phone are non-refundable and non-exchangeable. 

Revised: 12/5/2016 11:04 AM