Terms & Conditions

Terms & Conditions
Last revision: 12 July 2026

Hello!

AMA21NG strives to provide its members and guests with a vibrant and positive space in which to grow, both personally and business-wise. We aim to improve the health of the wider public through continuous engagement, education and community building, and to improve the quality of life for those who choose us to be their partner in personal and business growth.

To do so, we are providing various services to members, including these online services, access to physical space, education and individual mentorship subject to the following terms and conditions.

These terms and conditions address matters including your rights and responsibilities as well as proper usage and possible misuse of our services. You will be deemed to have agreed with them through your subscription to any of our subscription plans or continued use of our website and services.

Terms & Conditions

Welcome to AMA21NG Limited (the “Company”). For purposes of these Terms and Conditions (“Terms”), “Site” refers to the Company’s website, which can be accessed at www.ama21ng.hk and its various subdomains, or the Nexudus Passport app. “Services” refers to the Company’s services accessed via the Site, in which users can sign up to subscription plans, buy event or course tickets, buy products, book coworking spaces and manage their account, bookings, etc. The terms “we,” “us,” and “our” refer to the Company. “You” refers to you, as a user of our Site or our Services.

The following Terms apply when you are a subscriber of our plans (“Member”) or otherwise use our Services. Please review the following terms carefully. By accessing or using the Service, you signify your agreement to these Terms of Use. If you do not agree to be bound by these Terms in their entirety, you may not access or use the Services.  

PRIVACY POLICY

We respect your privacy. We are not in the business of selling personal data and commit to collect as little information about you as possible. Please refer to our Privacy Policy which explains how we collect, use, and disclose information that pertains to your privacy. When you access or use the Service, you signify your agreement to the Privacy Policy as well as these Terms.

FACILITIES AND SERVICES

In consideration of your payment to us of any fees for plan subscriptions or events, we permit you to use the Plan Inclusions and Services governed and defined by these Terms.

The “AMA21NG Community” is located at 25/F, Ginza Plaza, 2A Sai Yeung Choi Street South, Mong Kok, Kowloon, Hong Kong SAR. It is open during normal business hours generally between 9am and 9pm each day though we often operate extended hours at our discretion.

A “Coworking Space” can either be a shared lounge, shared office space or other shared space in a collaborative work environment within the AMA21NG Community. Coworking Spaces are available on a first-come, first-serve basis unless we otherwise decide. Please refer to our Venue Usage and Operations Policy for guidelines governing the usage of these facilities.

We provide the following base subscription plans (“Plans”):

• HAM Pass - a monthly plan that entitles a Member to attend any Core Course for free for the duration of the plan and insofar as all plan fees are paid within 30 days. HAM Pass Members can bring up to 5 guests. New HAM Pass members can cancel their plan any time within 90 days of joining. Afterwards, the usual 180 day cancellation notice period will apply - See “Termination” below.
• Pioneer Pass - a monthly plan with the same inclusions as the HAM Pass, but with an entitlement to open the front door to the AMA21NG Community during office hours. The prospective member must have been awarded the 9% achievement or equivalent/higher by a major organization recognized by the Company.
• Achievers Pass - a monthly plan with the same inclusions as the Pioneer Pass, but with an entitlement to an allocated or shared locker inside the AMA21NG Community. The prospective member must have been awarded the 12% achievement or equivalent/higher by a major organization recognized by the Company.
• Trident Pass - a monthly plan with the same inclusions as the Achievers Pass, but with entitlement to book certain Coworking Spaces and the beauty studio. The prospective member must have been awarded the Bronze achievement or equivalent/higher by a major organization recognized by the Company.
• Platinum Pass - a monthly plan with the same inclusions as the Trident Pass, but with additional room booking, conference space booking and WellWise room booking entitlements. The prospective member must have been awarded the Platinum achievement or equivalent/higher by a major organization recognized by the Company. Platinum Pass Members can bring up to 20 guests.
• Founders Pass - a monthly plan with the same inclusions as the Platinum Pass, but with deluxe room booking entitlements. The prospective member must have been awarded the Founder’s Platinum achievement or equivalent/higher by a major organization recognized by the Company. Founders Pass Members can bring up to 50 guests.
• Spartan Pass - a monthly plan with at least the same inclusions as the Founders Pass, and includes fantastic perks. This honorary pass is awarded to selected persons at our sole discretion for upstanding character, business prowess and services rendered. Spartan Pass Members can bring any number of guests.

Members of any Plan can enjoy WiFi and the unbooked common areas of the AMA21NG Community without charge.

One is required to be sponsored or referred by an existing Member in order to join a Plan.

Plans other than the base Plans above may be created from time to time. Prices and inclusions for those will be provided in the Site.

Plans are subject to the following conditions:

• Plans and their inclusions are for designated users only, and are non-transferable and cannot be shared with any third party.
• Coworking Space usage is only limited to the subscribed member and his/her guest(s).
• We reserve the right to provide alternative facilities should any Coworking Space be not available, and the right to impose charges on the usage of non-subscribed services.

The following additional Business Services are available in accordance with our published rates updated from time to time. These Services are available to all Members on an optional basis and may be subject to additional charges:

• Food and beverage services
• Courier services
• Photocopying and scanning
• Office supplies
• Video conferencing
• Room and/or stage setup, PA equipment, etc.
• Other services

SIGN UP AND BILLING

Plans may be signed up for at the Site. Inclusions in addition to the base inclusions stated herein and the Plan fee may be reviewed on the Site. A person is required to provide at least his/her full name (or widely known nickname and surname), an effective phone number, email address, credit card details and the name or other identifier of his/her sponsoring Member. We reserve the right, at our absolute discretion, to not provide or terminate a Plan if the information is not received or we suspect the information is inaccurate, untrue or incomplete.

Credit card billing is a mandatory requirement for membership. By selecting credit card payment, you irrevocably authorise us, on the invoice due date (usually the first of each month), to deduct the Plan fee, along with any relevant taxes payable in advance, and all Services and Products billed in arrears from your credit card. A pro-rata adjustment will be made for any partial period. For data security purposes, we will not have access to your full credit card number or security code after you provide it to the system.

Failed credit card payments - Should payment fail, we will attempt to deduct the invoiced amount a few more times in the next few days.

In the event that an invoice is not settled in full within 14 day(s) from the issue date, we will be entitled to:

• Suspend membership and/or some or all Services we provide to the Member including, including door, locker and course access.
• Block Member access to any coworking, meeting room, event/course or printing entitlements, plus any lockers and change appropriate locks without prior notice.
• Vacate any locker and dispose of personal belongings (we’ll inform the Member first if contactable).

We will not claim late fees, penalties or surcharges for late/failed payments by Members. The idea is simply to suspend Plan and Service offerings until the Member is able to pay all arrears and outstanding invoices.

USE OF FEES

As a community run by volunteers, we use Plan fees and other income received to pay for rent and utilities, which you will appreciate are quite expensive in Hong Kong. A reasonable reserve may also be kept for future office revamp, upkeep and fancy members’ events. Plan fees may be adjusted subject to annual rate review. You will be given a minimum notice period of 30 days for any changes in fees that you pay on a regular basis, including Plan fees.

DEPOSIT

A Plan may require the payment of a deposit (“Deposit”) prior to taking effect. The Deposit will be returned to the Member’s designated bank account within 60 days after the relevant Plan terminates, provided that the Member has complied with its obligations under this Agreement and subject to the deduction of an amount in respect of outstanding invoices.

Deduction from the Deposit by us shall not relieve the Member from any of his/her obligations under this Agreement nor otherwise limit our right to recover against the Member for any breach of this Agreement found during or after the termination of a Plan.

We may set off any amount from the Deposit with regard to a breach of this Agreement by a Member. We will inform the Member In the event of any withdrawal from the Deposit by us for any default by the Member and the Member must replace any such sum withdrawn within 14 days of being so notified.

If the Member fails to provide sufficient information to return the Deposit within 90 days after the termination of his/her Plan, the Deposit shall be deemed forfeited to us without any further notice.

EVENTS

We generally require valid tickets to enter any of our events (“Events”) and associated venues, which can be purchased from us. All attendees under the age of 16 must be accompanied by a guardian who is over 18 years of age. We reserve the right to demand proof of age in the form of your Hong Kong Identity card, passport or other form of proof of identity acceptable to us. We reserve the right to refuse anyone entry to any Event and venue.

We reserve the right to cancel any Event at any stage, if deemed necessary in our sole opinion. Such situations include inclement weather, illness or other circumstances outside our control. We will consider refunds or rescheduling if we deem appropriate. In the event that an Event is cancelled or the schedule is changed, we will not be liable for the payment of any compensation or any loss of money and/or expenses incurred.

Events may be filmed and items used for internet streaming. By attending an Event, you provide your consent to the use of your actual or simulated likeness in connection with the production, exhibition, advertising or exploitation of any film, video and /or audio recording of the Event or any element thereof in any media of whatever form throughout the world. If you do not wish your photograph to be taken at an Event, please notify us before or during the Event and we will use reasonable endeavours to comply with your request.

You understand and acknowledge that extended exposure to loud noise may cause damage to hearing and that smoke effects, strobe lighting and loud noises may be used at our Events. We will bear no liability to you in relation to any damage caused by these matters.

By default, event tickets are irrevocable once sold. Some event tickets may be cancellable by the purchaser, in which case credit refunds will be made.

TAXES

Any amount payable by the Member for any Plan, Event, Service or Product will be exclusive of local taxes, including, but not limited to goods and services tax. If any supply made by us under these Terms is taxable, we will provide you with a valid invoice usable for taxation purposes and then you must then pay us an additional amount equal to the amount payable by the Member for such supply multiplied by the prevailing local tax rate.

TERMINATION

Termination of a Plan will be subject to the following terms:

• Plans are made on a rolling basis and will renew monthly following the end date. Notice to terminate a Plan can be provided by either party at least 180 days in advance, provided that the Plan ends on the last calendar day of a month. In any case, a Member will be billed for the entire calendar month and can still enjoy the Plan inclusions for that month. If a Plan inclusion specifically provides for a shorter notice period, that shorter period will apply. We may also waive the notice period at our discretion.
• Once the Plan is terminated and upon payment of any outstanding fees, any remaining Deposit will be refunded to the Member.
• We may terminate a Plan immediately in the event of any breach of the obligations on the part of the Member. In the case of severe breach (i.e. in terms of conduct, e.g. breach of policy provisions, but excluding non-payment of Plan fees), we shall be entitled (but not obliged) to retain any personal effects or other belongings of the Member until all arrears owed to us have been paid or other loss made good. In the event you do not collect your personal effects within 30 days, they will be deemed abandoned and we shall be entitled to dispose of any items remaining on the AMA21NG Community premises without liability, prior notice or approval.
• If we have reasonable grounds to suspect a Member is involved in any immoral, unethical, illegal, or fraudulent activities, we reserve the right to terminate any Plan immediately, discontinue all Services, and inform the relevant authorities.
• If a Member terminates his/her subscription, the Member must return all borrowed items, keys (if any) and other means of access to the AMA21NG Community, forfeit rights to email accounts and related services, and cease to use our address on any of his/her documents. In the event the Member is unable to return any borrowed items, keys or access cards to us by the effective date of termination, he/she must pay the replacement fee of such lost items.

REFUNDS

Members have 14 days to dispute a charge from the invoice due date. We will only provide a cash refund in the event that an incorrect amount has been charged to the Member. In all other cases, refunds will be provided in the form of one-to-one credits usable in the portal or app to pay for Plans, events or other AMA21NG charges.

SERVICE USERS’ RIGHTS AND RESPONSIBILITIES

You must not:

• Conduct yourself in an unprofessional or irresponsible manner or act in any way that may cause nuisance, annoyance or harm to the other Members/users of our Coworking Spaces.
• Occupy a bookable Coworking Space that he/she had not booked in advance, especially to the detriment of another Member who had previously duly booked.
• Occupy a Coworking Space for commercial display, product display, lodging, sleeping, or for immoral or illegal purposes.
• Leave personal belongings unattended. We are not responsible for any loss or damage of personal belongings. Unattended personal belongings may be removed by on-duty personnel.
• Impede or interfere with our right of possession, operation and control of the premises.
• Use the AMA21NG Community otherwise than for the Member’s business and in any event shall not permit the AMA21NG Community, Plan inclusions or Services provided, to be used for any illegal activity.
• Smoke (at all) or drink (to excess) anywhere on or near the AMA21NG Community or at an Event.
• Alter, install, remove or damage any furniture, fixtures, decorative materials, office equipment, IT cabling and telecommunications tools from within the AMA21NG Community and Coworking Spaces and common areas within the premises without approval. We shall have the right to claim compensation from the Member for repairs, replacement, loss or damages whether such loss was caused due to neglect, omission, deliberate or careless acts, or a breach of any provision in these Terms.

You:

• Should keep places clean and tidy. Please observe a clean desk policy.
• Should accompany your guests at all times at the AMA21NG Community.
• Should observe and adhere to all the rules and regulations updated from time to time made by us for the management of the AMA21NG Community, as well as applicable laws.
• Agree that our Coworking Spaces and common areas are under 24-hour CCTV surveillance. We will only provide CCTV footage based on the request of local law enforcement in compliance with law.
• Are liable for any damage caused by him/her or guests invited or permitted by him/her, whether such invitation or permission was express or implied, including but not limited to all the Member’s employees, contractors, agents or other persons present on the premises. In the event of such damage, we shall be entitled to take all steps necessary to rectify the same.
• Must comply with our personnel’s instructions, especially for verifying Member’s identity and Plan entitlements.

OUR RIGHTS AND RESPONSIBILITIES

We shall:

• Endeavor to keep the premises in working order and properly cleaned and equipped.
• Have the ultimate right to remove any person, including Members and their guests from the premises.
• Have the right at any time to access and enter lockers, allocated desks and dedicated workspaces to carry out inspections, to make repairs and alterations, and provide services and cleaning.
• Reserve the right to provide Members with alternative workspaces should there be any reasonable operational requirements.

LIMITATIONS OF LIABILITY AND INDEMNITY

While we endeavor to provide the inclusions under the Plans, Events and the value of our other offered Services, we shall not be liable for failing to provide any Service to any person.

To the maximum extent permissible under law:

• We shall not be liable for the theft/loss of or damage to any equipment, chattels or goods of a user of a Service.
• We shall not be liable to any user of a Service as a result of any failure of data security, network or computer systems.

Each Service user shall indemnify us and our respective officers, employees and agents, from all claims, liability, or loss, and all damages and costs incurred by us which arise from his/her use of the Plan inclusions or Services.

MODIFICATION OF TERMS

We can amend these Terms at any time and will update these Terms in the event of any such amendments. While we will endeavor to inform you of any major changes, it is your sole responsibility to check the Site from time to time to view any such changes. Your continued Plan subscription and use of the Site or Service signifies your agreement to our revisions to these Terms. You should keep your contact and profile information current.

GENERAL

Plan inclusions are personal and not transferable or assignable without our express consent in writing.

All notices must be in writing or email. Notices to either party will be considered served if mailed by registered post or by email to the Company’s email address or via our Helpdesk ticketing system or the Member’s email address provided on signup (or as amended through the Site).

The invalidity or unenforceability of any provision of these Terms shall not affect or impair the validity of any other provision. No waiver of any default of the Member shall be implied from any failure by us to take action with respect to such default.

Where a Member comprises more than one individual (e.g. spouse), such individuals shall be jointly and severally liable to observe and perform the Member’s obligations under these Terms.

These Terms shall be governed in accordance with Hong Kong law.

The English version of these Terms shall prevail over any other language version of these Terms.

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