#203 - Into the Nexus: “Tough Love”

• Garrett • Kyle 


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Intro:  Welcome to Into the Nexus! The Heroes of the Storm podcast!


Reminder, you can go to ITNcast.reddit.com to submit stories or upvote submissions for the next episode.

Top of the Show: Ranked Season Investigative Report

Legendary Loot chests have been released


The path to here

12/5 - Prep Information for the meta shift 

12/12 - Season 1 2018 starts with PBMM engaged 

12/13 - Rank reset

12/15 - Ranked play is disabled

12/16 - Rank is reset and re-engaged but PBMM is turned off until all bugs are found

12/16 - Alan Dabiri apologizes for mistakes

12/20 - Blizzard fixes most people's ranks if they were placed 5 division away from their starting rank


2/6 - Apologize for incorrect player seeding and overly aggressive mmr adjustments


Last December, we released several hotfixes to address bugs that were affecting matchmaking and placement matches near the start of the latest ranked Season. The issues stemmed from a combination of incorrect player seeding and overly-aggressive MMR adjustments.


More recently, a number of highly-ranked players reported that they were consistently receiving negative personal rank adjustments at the end of their matches. We’ve investigated and identified the cause, and have already begun to address it.

We realize these issues made ranked play a frustrating and chaotic experience for many, and while the situation has now been addressed, it took far longer than it should have—and it frankly should not have happened to begin with. Please accept our sincerest apologies.

We also apologize for our radio silence over the past few weeks. We wanted to take the time to properly assess the system so we could be sure we had addressed those matchmaking bugs appropriately before commenting further on the topic. That said, we also understand how frustrating the apparent lack of new information has been to our players.

The quality and integrity of Heroes of the Storm’s ranked experience is hugely important to us, and we’ve added additional measures and safeguards to prevent these issues from occurring in the future. We’ve also been closely monitoring ranked matchmaking and believe it has returned to a stable state.

I can’t find any hard information on the two facts people are throwing around :

Without these we can’t address the greater community beliefs. We have to disect the post below for our information.

What Next

A Token of Our Gratitude

As a small token of our appreciation for bearing with us through these challenges, we’re going to grant a free Legendary Loot Chest to players who completed any ranked matches in Hero or Team League between the start of the current season and January 31, 2018. We don’t have an exact date to share just yet, but you should receive your Legendary Loot Chest within the next few days.

On Performance-Based Matchmaking

As a side note, we still plan to re-introduce Performance-Based Matchmaking (PBM) in a future season as part of our continued quest to better reflect and recognize player skill. We made many big changes to the metagame with the 2018 Gameplay Update, and since the system learns from live data, we wanted the meta to solidify a little more before re-enabling PBM. We’re now seeing a fair amount of stability, and the system has been gathering solid information. We’ll have more details to share about the return of Performance-Based Matchmaking soon. In the meantime, we will continue to keep watch over the matchmaking system to ensure the rest of the season is fun and fair for everyone.

For perspective - Last Year



Maiev is Released

Currently 64.6% on Hotslogs - Down from 66% on release day

Quick match players have a 71% chance to win if they pick the level 4 talent Blade Dance


The data-mine nerfs are real and live

Normally we would talk about the win-rate impact here, but Maiev is skewing everything.



Level 20




Level 7

Lt. Morales


Patreon Mention: Patreon.com/ITN

Thanks to our Patreon producers Declan H and CheezyBob.

Patron Thanks


Credeaux [[kray-dough]]

Hey ITN crew.

My question is about mains. Do you think that Heroes is a game where maining one or two heroes for long stretches of time is possible given shifting metas and hero releases? Are mains based purely on hero flavor or is fantasy irrelevant to the conversation?

It is said, that in other mobas, you may have characters more designed toward a specific job, but because of the item shop you can bend their function to a different role. In heroes we have four roles and a hero is launched with a set kit. If I love playing gazlowe but he doesn't fit in the meta, I can no longer 'main' him. Rather than looking for specific heroes to main, should we look for playstyles or roles? Is the concept of a main incompatible with Heroes in the way it can be applied in other games?


So my girlfriend and I have notice a phenomenon when playing MOBA’s. There are certain heroes that we tend to perform better with, or have more luck with, while wearing a specific skin. A 'good luck' skin if you will. Have any of you experienced this? If so, what are your 'lucky skins'?


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Thanks to Gorath for our intro music and briangriffithmusic.com (@briangriffith) for our outro..

Personal Stuff


Follow Garrett @GarrettArt

NOMOONart.com for Garrett’s stream designs.

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