TRB Task Force on Knowledge Management (AB010T)

Fall Teleconference – November 7, 2019, 12-1:15 PM ET

Dial in:         (877) 402-9753


Task Force


Participants: Benjamin Anyacho, Jez Arroway, Sandy Brady, Becky Burke, Silvana Croope, Anaya Farah, Aarion Franklin, Makarand Gawade, Tony Geara, Joseph Glowitz, Evelyn Hall, Frances Harrison, Amanda Holland, Caroline Leary, Caroline Levy, Alex Linthicum, Cara Marcus, Raymundo Martinez, Bobbi McAllister, Bob McQueen, Mary Moulton, Chris Senesi,  Sue Sillick, Cindy Smith, Stuart Thompson, Enid White

  1. Updates
  1. TRB 2020
  1. Share your KM-related News
  1. Next meeting - we will meet at the DC Convention Center on Wednesday, January Wednesday 15th from  8 AM to 12 PM

The AASHTO/TRB Joint Subcommittee on Knowledge Management Research, Update (Leni Oman)

The subcommittee meets the last Thursday of each month at 8:00 am Pacific Time. We’ve been active during the 2018/2019 year.  A list of research problem statements submitted for funding and current projects follows.

2021 NCHRP Problem Statements 

The following problem statements were submitted on November 1st.  We received support from the AASHTO Committee on Human Resources and Safety and the TRB Standing Committees on Transportation History, Conduct of Research, Library and Information Science for Transportation, and Management and Productivity.

NCHRP 20-123 AASHTO Committee Support

In October, we submitted a problem statement on Capturing Knowledge Management Case studies

NCHRP 20-24 Administration of Highway and Transportation Agencies

Earlier this month, we received funding for the following projects:

Current Projects

A BIG Thanks to subcommittee members for their active participations with a special nod to Cindy Smith and Benjamin Anyacho for develop first drafts of problem statements for us to work with.

Other Activities

Next Steps

We do not yet have any Research Need Statements in the TRB RNS database as we’ve been turning concept into a full problem statement. However, we need to look at our list of ideas and develop some RNS statements to help other committees see our interests.

We can also mine the RNS for knowledge management interests and propose either research need statements, discussion forums, or research problem statements. It will be particularly valuable to review the interests of LIST in the near term.

Question for Membership

What would you like from the Research Subcommittee at the TRB Annual Meeting?

1159 (TPS20-0019)

Improving Findability of Transportation Agency Information

Event Description

How much time do people in your organization spend looking for information? What is the impact on

productivity? Finding information often frustrates employees and slows progress. We want the retail

experience that helps us navigate to the item we’re looking for. In this session we’ll cover basic methods for improving information findability, and present case studies from the private sector and several DOTs. Test your wayfinding skills and find this session.

Jezmynne Arroway, Idaho Transportation Department, presiding

Sponsored by Task Force on Knowledge Management (AB010T)

Co-Sponsors: Standing Committee on Management and Productivity (ABC20); Standing Committee on Library and Information Science for Transportation (ABG40); Standing Committee on Statewide Transportation Data and Information Systems (ABJ20)

Findability 101: Learning from Exemplars (P20-20604)

Ralph Poole, Iknow,,LLC

This presentation covers the basics of making information findable - from understanding user information needs and search patterns through configuring search tools.  Examples of successful implementation of these techniques will be included.

Making DOT Content Findable: Working Behind the Scenes (P20-20607)

Frances Harrison, Spy Pond Partners, LLC

As part of NCHRP Project 20-97: Improving Findability and Relevance of Transportation Information, pilots were conducted at three state DOTs.  The pilots tested automated document classification and metadata extraction using rule-based and machine learning techniques.  This presentation highlights practical methods that DOT can apply to make their content more findable.

Manual Modernization Pilot (P20-20611)

Leni Oman, Washington State Department of Transportation

WSDOT recently developed a pilot web site that brings together eight engineering manuals and provides an easy way to search and navigate across the manuals to topics of interest.  Search and navigation is enhanced through an integrated glossary of terms and a carefully designed set of topical filters.  This presentation covers the inspiration for developing this site, the process that was followed and what was learned.

1286 (TPS20-0020)

How Smart Cities Manage Knowledge

Event Description

Smart cities attempt to modernize delivery of public services, management of public assets, and enhancement of public safety by adopting cutting-edge technology, data analytics, communications, and problem-solving techniques. Beyond technology adoption, public agencies’ and their partners’ ability to aggregate knowledge from experience, and to learn from one another under complex and uncertain conditions may be a key determinant of which cities successfully transform themselves. This session features smart cities researchers and practitioners who will share their experiences applying knowledge management within the complex and time-sensitive environments of smart cities. 

Alexander Linthicum, OST-R/Volpe Center, presiding

Sponsored by Task Force on Knowledge Management (AB010T); Standing Committee on Transportation Issues in Major Cities (ABE30); Standing Committee on Technology Transfer (ABG30)

Knowledge Management for Change and Uncertainty (P20-20627)
Kristie Chin, University of Texas, Austin

Transportation is at a pivotal moment - where the rates of population growth, changing infrastructure needs, and technological advancement are challenging government's ability to provide quality mobility services. Having outpaced its 20th century systems, Texas recognized the paradigm shift in transportation and sought to develop a new model of partnership that would usher in the next generation of mobility solutions. The Texas Innovation Alliance represents an entrepreneurial approach to collaboration and knowledge management. Recognizing that individually communities have limited capacity, nine regional teams have joined forces in order to leverage the collective talent, resources, and expertise across the state. In addition the Alliance partnered with a national non-profit, the Smart Cities Lab, to launch four communities of practice as peer-to-peer learning networks in the areas of: 1) Equity and Access, 2) Seamless Mobility, 3) Energy & Sustainability, and 4) Real-Time Data.  The Alliance has also developed an Automated Vehicle Field Guide that synthesizes the lessons learned and best practices from current Texas pilots and charts a course for future deployments. Overall the Alliance has developed a partnership network and knowledge management tools that have enabled Texas to be nimble in the wake of technological, economic, and societal change.

Smart Lessons-learned for Knowledge Management, Collaboration, and Transfer for Regional Multi-Jurisdiction Smart Networks: City of Detroit and Macomb County Experience (P20-20629)
Tony Geara, City of Detroit
Dayo Akinyemi, Michigan Department of Transportation
John Abraham, City of Troy

Over the last few years, the City of Detroit, with partner agencies and municipalities, has been making headlines as the “Rebound City of the USA”. The City of Detroit and the Macomb County Department of Roads (MCDR) along with a number of other stakeholder agencies have used knowledge management techniques in order to address the issues of keeping up with ever-changing smart city technology, keeping shared information up-to-date and accurate, interpreting data effectively, and determining knowledge management responsibility. This presentation reviews the knowledge management approaches the City of Detroit and its stakeholders have instituted, including periodical review of standard operating procedures (SOP); multi-point staffing for key positions; development of an access-controlled central asset database system; organizational training and knowledge bank maintenance; and others. We highlight the contribution of inter-agency knowledge management in achieving our smart city innovations and look to inspire you with lessons-learned from both our successes and failures.

The application of knowledge management in Tampa’s Smart City Program (P20-20637)
Vik Bhide, City of Tampa

The City of Tampa is engaged in a focused smart cities program and is among the thought leaders in the application of advanced technologies to urban areas in the USA. This presentation will examine the use of knowledge management techniques to extract maximum value from smart city initiatives, namely: