Volunteer Role Description
Goal: To keep our adoption counselors organized so they can match cats with their new families quickly, which in turn helps TCR save more lives.
All TCR cats available for adoption are placed on our website and potential adopters contact us through email or voicemail to arrange a screening interview.
Our adoption lines are busy – some months handling more than 500 inquiries. Each adoption administrator is assigned a specific weekly shift 9 am -3 pm or 3 pm - 9 pm. During the shift you will monitor all inquiries, forward inquiries to the appropriate Adoption Counsellor and log the inquiries on Smartsheet (a spreadsheet program).
As an Adoption Administrator your role would include:
Training new members of the adoption administrator team takes time. As such, we ask that applicants be available to commit to at least 6 months of their time.