Ox Sweat Sauna LLC Limited Warranty
Limited Warranty for Ox Sweat Sauna LLC Products - oxsweat.com
Congratulations on your purchase of an Ox Sweat Sauna Skylight Tent or Sauna Stove! We are confident that our products will provide you with a delightful sauna experience. To ensure your peace of mind, we offer the following limited warranty for a duration of 6 months from the date of purchase:
Coverage:
This limited warranty covers any defects in materials or workmanship found in the Ox Sweat Sauna tent and stove. The warranty applies only to the original purchaser and is non-transferable.
Warranty Period:
The limited warranty is valid for a period of 6 months from the date of purchase. The warranty period starts on the original purchase date as indicated on the proof of purchase.
Warranty Benefits:
If, during the warranty period, a defect in materials or workmanship is found in the Ox Sweat Sauna tent or stove, Ox Sweat Sauna LLC will, at its sole discretion, either repair or replace the defective part or product, free of charge. The decision to repair or replace will be based on the extent of the defect and the feasibility of each option.
Exclusions:
This limited warranty does not cover damages or defects resulting from:
a) Misuse, abuse, or improper maintenance of the tent or stove.
b) Normal wear and tear, including cosmetic damages and minor scratches.
c) Unauthorized modifications or repairs.
d) Accidental damage, acts of nature, or any other external causes.
e) Warping of the rock basket or discoloration of the metal stove due to extreme heat. The rock basket will warp over time with continued use, though function is anticipated to stay the same.
Claim Procedure:
To make a claim under this limited warranty, the purchaser must:
a) Contact Ox Sweat Sauna LLC via contact@oxsweat.com within the warranty period and provide proof of purchase.
b) Describe the nature of the defect or damage in detail.
c) Follow any additional instructions provided by Ox Sweat Sauna LLC regarding the warranty claim process.
Shipping Costs:
If a warranty claim is approved, Ox Sweat Sauna LLC will cover the reasonable shipping costs associated with returning the defective part or product and delivering the repaired or replaced item to the customer.
Limitation of Liability:
To the extent permitted by applicable laws, Ox Sweat Sauna LLC's liability under this limited warranty is limited to the repair or replacement of the defective part or product. Ox Sweat Sauna LLC shall not be liable for any incidental or consequential damages arising from the use or inability to use the tent or stove.
Please note that this limited warranty is in addition to any rights provided to you by consumer protection laws in your jurisdiction and does not affect those rights.
For any warranty-related inquiries or claims, please contact Ox Sweat Sauna LLC at contact@oxsweat.com .
Enjoy your sauna experience with Ox Sweat Sauna!
Sincerely,
Ox Sweat Sauna LLC