Alaska Service Announcements

Alaska Service Announcements

October 24, 2025

Dear Valued Customer,

On behalf of Tote:

Midnight Sun northbound voyage 25171 will arrive in Anchorage with an 0930 Work Start this Tuesday, October 28. Please see below for our Anchorage Terminal hours this Tuesday.

___________________________________________________________________

Anchorage Terminal

Southbound Voyage 25172

Tuesday, October 28

We thank you for your business!


October 10, 2025

Dear Valued Customer,

On behalf of Tote:

North Star northbound voyage 25161 will arrive in Anchorage with an 0900 Work Start this Sunday, October 12. Please see below for our Anchorage Terminal hours this Sunday.

_______________________________________________________________________

Anchorage Terminal

 Southbound Voyage 25162

Sunday, October 12


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


October 7, 2025

Dear Valued Customer,

On behalf of Tote:

We would like to inform you that two additional sailings have been added to the December schedule. We recently received confirmation that the regulatory drydock period for MV North Star will not take place in December, as previously indicated on the TOTE calendar.

 Drydocking has been rescheduled to early 2026. Please click the button below to download an updated PDF reflecting the December 2025 sailing schedule, which now includes northbound sailings on December 12 and December 19.

 Official drydock communications to follow.

Click HERE to Download Schedule


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


October 7, 2025

Dear Valued Customer,

On behalf of Tote:

The regular ILWU Stop Work Night in October will take place this Thursday, October 9th.

The Tacoma trailer gate will be closed from 1645hrs Thursday until 0800hrs on Friday. Vehicle gate will be open normal hours.


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


October 2, 2025

Dear Valued Customer,

On behalf of Tote:

We would like to announce the official start of the Keep From Freezing (KFF) season, beginning with northbound voyage 25163, departing Tacoma on Friday, October 10, 2025

 As a reminder, guidelines for requesting KFF service are:

 If you are a customer that has a TOTE Maritime Alaska equipment pool, our Customer Service and Inland Groups will assist you in transitioning to the correct equipment based on your KFF needs.


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


September 30, 2025

Dear Valued Customer,

On behalf of Matson:

During the winter months, Matson provides both refrigerated and insulated containers to protect your cargo from freeze damage. This year, our Keep From Freezing (KFF) service will begin with the sailing of Matson Kodiak 321N, departing Tacoma on Wednesday, October 15, 2025. For southbound freight, KFF service will start with the sailing of Matson Kodiak 321S, departing Anchorage on Monday, October 20, 2025.

 Please request this service when booking. KFF service charges will apply.

Some customers may wish to begin using KFF service before these dates for inland locations, such as Fairbanks, where lower temperatures may prevail. Bookings and paperwork will need to be marked accordingly, and KFF service charges will be applied.

Some special notes about KFF containers:

Shippers of flammable products should review the attachment linked here.


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


September 26, 2025

Dear Valued Customer,

On behalf of Tote:

North Star northbound voyage 25153 will arrive in Anchorage with an 0900 Work Start this Sunday, September 28. Please see below for our Anchorage Terminal hours this Sunday.

_______________________________________________________________________

Anchorage Terminal

 Southbound Voyage 25154

Sunday, September 28


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


September 26, 2025

Dear Valued Customer,

On behalf of Tote:

Tote will have two additional sailings in December due to an adjustment in our dry-docking schedule. The North Star will now undergo its standard regulatory dry-dock in February–March 2026, instead of December 2025.

Here are the added sailing dates departing from Tacoma:

Tote will still have single sailings during the holiday weeks: Thanksgiving, Christmas, and New Years.


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


September 9, 2025

 Dear Valued Customer,

On behalf of Tote:

The regular ILWU Stop Work Night in September will take place this Thursday, September 11th.

The Tacoma trailer gate will be closed from 1645hrs Thursday until 0800hrs on Friday. Vehicle gate will be open normal hours. 


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


August 28, 2025

Dear Valued Customer,

On behalf of Matson,

Matson will deploy a reserve vessel into the Alaska Service beginning next Wednesday, September 3, with Maunalei 203N while Matson Kodiak is in dry dock for routine maintenance.

 

Maunalei will remain in the Alaska Service for two rotations until Wednesday, September 24, when Matson Kodiak 319N departs Tacoma.

 

Please note that Maunalei will proceed to Shanghai to support Matson’s AAX Service directly from Dutch Harbor on its second rotation, so there will be no southbound freight from any Alaska port to Tacoma for that voyage.

 

Maunalei 204N departing Tacoma on Friday, September 12, will call Anchorage on Tuesday, September 16, Kodiak on Wednesday, September 17, and Dutch Harbor on Saturday, September 20, before departing for Shanghai.


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


August 27, 2025

Dear Valued Customer,

On behalf of Tote,

As we approach Labor Day on Monday, September 1, please find our terminal hours of operation below.

___________________________________________________________________

Anchorage Terminal:

Sunday, August 31

 

Monday, September 1

 

Tuesday, September 2

_____________________________________________________________

Tacoma Terminal & Offices:

Monday, September 1

Tuesday, September 2


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


July 29, 2025

Dear Valued Customer,

On behalf of Matson,

Matson’s Alaska port facilities will observe the Labor Day holiday on Monday, September 1, 2025, with adjusted hours of operation as follows:

 Tacoma

Anchorage

Kodiak

Dutch Harbor

Matson Sales offices and Customer Service will also be closed on Monday, September 1, 2025.


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


July 28, 2025

Dear Valued Customer,

On behalf of Tote,

We would like to inform you that Midnight Sun northbound voyage 25119 will arrive in Anchorage with a 0830 Work Start on Tuesday, July 29.

_____________________________________________________________________

Anchorage Terminal

 

Tuesday, July 29

SB voyage 25120


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


July 16, 2025

Dear Valued Customer,

On behalf of Tote,

We would like to inform you that the Anchorage terminal has adjusted its hours to accommodate the updated arrival of the MV North Star.

Northbound Voyage 25109 will arrive in Anchorage with a 0300 work start on Saturday, July 19. Please note the adjusted lane hours below.

Thank you for your support and flexibility.

_____________________________________________________________________

Anchorage Terminal

 Thursday, July 17

 

Friday, July 18

 

Saturday, July 19

 

Sunday, July 20


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


July 16, 2025

Dear Valued Customer,

On behalf of Tote,

Beginning January 1, 2026, all trucks serving our Tacoma Terminal must be compliant with the NWSA Clean Truck Program.

To enter the terminal, trucks must have:

 

RFID tags must be updated with current:

 

No changes are planned for clean trucks (2007 or newer engines) currently operating at NWSA international terminals.

Please note: Ordering, programming, and receiving RFID tags can take up to a month. All vendor and customer trucks must complete this process by Thanksgiving 2025.The responsibility is on the truck owners and operators to be complaint with this program.

 

Use the link below to access the NWSA website for more details

Clean Truck Program | Northwest Seaport - Port of Tacoma


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


July 15, 2025

Dear Valued Customer,

On behalf of Matson,

Due to increasing concern for the safety of transporting vehicles powered by large lithium-ion batteries, Matson is suspending acceptance of used or new electric vehicles (EVs) and plug-in hybrid vehicles for transport aboard its vessels.

Effective immediately, we have ceased accepting new bookings for these shipments to/from all trades.

Matson continues to support industry efforts to develop comprehensive standards and procedures to address fire risk posed by lithium-ion batteries at sea and plans to resume acceptance of them when appropriate safety solutions that meet our requirements can be implemented.


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


July 15, 2025

Dear Valued Customer,

On behalf of Tote,

MV North Star is now ready to return to service.

Northbound voyage 25109 is now scheduled to depart on Tuesday, July 15, with an estimated arrival in Anchorage late Friday, July 18. Once the vessel is underway, we will provide an estimated Anchorage work start and gate hours.

For the remainder of the week, please note the following:

As we work through this disruption, please coordinate with your Customer Service and/or Sales Representative for your booking and equipment needs.

_____________________________________________________________________

Tacoma Terminal

Tuesday, July 15 – NB Voyage 25109

Wednesday, July 16 – No NB Voyage (V25113 Cancelled)

Thursday, July 17

Friday, July 18 – NB Voyage 25115

Thank you for your support and flexibility during this unexpected vessel outage.


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


July 11, 2025

Dear Valued Customer,

On behalf of Tote,

MV North Star V25109, which was scheduled to arrive in Anchorage on Sunday, July 13th, experienced an electrical issue after departing Tacoma. After assessing the situation, is was determined that further repair is necessary and the ship has returned to the Tacoma Terminal. Our technicians are optimistic about the timeline for repair, and we anticipate a timely return to service.

MV Midnight Sun V25111 is scheduled to depart this evening as previously scheduled.

We will continue to update you with work start, gate, and terminal hours as soon as the information is finalized.

Your sales representative will be in touch regarding next steps for freight that is currently on the North Star.

We appreciate your partnership and support.


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


July 8, 2025

Dear Valued Customer,

On behalf of Tote,

As a reminder, the regular ILWU Stop Work Night will take place Thursday, July 10th.

The Tacoma gate will close at 1700hrs Thursday evening and reopen at 0800hrs Friday morning.


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


June 24, 2025

Dear Valued Customer,

On behalf of Matson,

Further to last week’s Alaska service schedule adjustments for the upcoming Independence Day and ILWU “Bloody Thursday” holiday port closures, there has been an update to the sailing schedule.

 

Matson Tacoma 304N will call on Anchorage on Tuesday, July 8.

 

Please note Matson’s terminal and vessel schedule adjustments including port bypasses to maintain our long term schedule integrity. Schedule adjustments are below:

 

Sailing Schedules

 

There will be no change to our midweek sailing from Tacoma. Matson Kodiak 312N will operate on its normal schedule on Wednesday, July 2, with regular gate hours and cutoffs.

 

Because July 4 falls on Friday and the ILWU holiday falls on Saturday, July 5, the second sailing will be moved ahead one day. Matson Tacoma 304N will depart Tacoma on Thursday, July 3, and will call Anchorage on Tuesday, July 8, Kodiak on Wednesday, July 9, and Dutch Harbor on Friday, July 11. Regular sailing day gate hours and cutoffs will apply.

 

To ensure the timely return to Tacoma for the early Thursday departure, Matson Tacoma 303N, departing Tacoma on Wednesday, June 25, will call Anchorage on Sunday, June 29, and bypass Kodiak on Monday, June 30. Please plan your Kodiak cargo accordingly.

 

 

Terminal Operations

 

Tacoma:

Friday, July 4 – The gate and Matson CFS will be closed. The auto lot will be closed.

 

Anchorage:

Friday, July 4 – The terminal and auto lot will be closed. The gate will be open from 0800 – 1145 and 1300 – 1645.

 

Saturday, July 5 – The terminal, gate, and auto lot will be closed.

 

Kodiak:

Friday, July 4 – The gate, terminal office, auto lot, and warehouse will be closed.

 

Dutch Harbor:

Friday, July 4 – The terminal office will be closed. The gate will be open from 0700 – 2359. Essential LTL activity will occur.

 

Matson Sales offices and Customer Service will also be closed on Friday, July 4.


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


June 24, 2025

Dear Valued Customer,

On behalf of Tote:

Below are the TOTE terminal schedules for the upcoming Independence Day holiday for both our Tacoma and Anchorage locations.

 

Due to the Independence Day holiday on Friday, July 4th, and the longshore observation of Bloody Thursday on Saturday, July 5th, the first available discharge date for SB V25104 will be Wednesday, July 9th. Accordingly, SB V25106 is scheduled to discharge on Friday, July 11th.

 

Please see below for our full schedule.

________________________________________________________________

Tacoma Terminal & Offices:

 

Wednesday, July 2

 

Thursday, July 3

 

Friday, July 4 – Independence Day

Wednesday, July 9 

 

Thursday, July 10

 

Friday, July 11

 

Monday, July 14

_______________________________________________________

Anchorage Terminal:

 

Tuesday, July 1st – Wednesday, July 2nd:

 

Thursday, July 3rd:

 

Friday, July 4th:

 

Saturday, July 5th:

 

Sunday, July 6th:

 

Tuesday, July 8th:


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


June 18, 2025

Dear Valued Customer,

On behalf of Tote:

We would like to remind you that the ILWU will observe a Stop Work Day shift on June 19th in honor of the Juneteenth holiday. Please see below for abbreviated Tacoma terminal hours. Our Tacoma offices, as well as the Anchorage office and terminal, will remain open.

________________________________________________________________

Tacoma Offices:

Juneteenth

Thursday, June 19th

_______________________________________________________

Tacoma Terminal:

Juneteenth

Thursday, June 19th

Friday, June 20th

_______________________________________________________

Anchorage Terminal and Office:

Thursday, June 19th- Juneteenth


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


June 18, 2025

Dear Valued Customer,

On behalf of Matson:

Further to yesterday’s Alaska service schedule adjustments for the upcoming Independence Day and ILWU “Bloody Thursday” holiday port closures, there has been an update to the Anchorage gate hours.

The Anchorage gate will be open on Friday, July 4, from 0800 to 1145 and from 1300 to 1645 and will be closed on Saturday, July 5. Anchorage’s terminal and auto lot are closed on Friday, July 4, and Saturday, July 5.

Please note Matson’s terminal and vessel schedule adjustments including port bypasses to maintain our long term schedule integrity. Schedule adjustments are below:

Sailing Schedules

There will be no change to our midweek sailing from Tacoma. Matson Kodiak 312N will operate on its normal schedule on Wednesday, July 2, with regular gate hours and cutoffs.

Because July 4 falls on Friday and the ILWU holiday falls on Saturday, July 5, the second sailing will be moved ahead one day. Matson Tacoma 304N will depart Tacoma on Thursday, July 3, and will call Anchorage on Monday, July 7, Kodiak on Wednesday, July 9, and Dutch Harbor on Friday, July 11. Regular sailing day gate hours and cutoffs will apply.

To ensure the timely return to Tacoma for the early Thursday departure, Matson Tacoma 303N, departing Tacoma on Wednesday, June 25, will call Anchorage on Sunday, June 29, and bypass Kodiak on Monday, June 30. Please plan your Kodiak cargo accordingly.

Terminal Operations

Tacoma:

Friday, July 4 – The gate and Matson CFS will be closed. The auto lot will be closed.

Anchorage:

Friday, July 4 – The terminal and auto lot will be closed. The gate will be open from 0800 – 1145 and 1300 – 1645.

Saturday, July 5 – The terminal, gate, and auto lot will be closed.

Kodiak:

Friday, July 4 – The gate, terminal office, auto lot, and warehouse will be closed.

Dutch Harbor:

Friday, July 4 – The terminal office will be closed. The gate will be open from 0700 – 2359. Essential LTL activity will occur.  

Matson Sales offices and Customer Service will also be closed on Friday, July 4.


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


June 17, 2025

Dear Valued Customer,

On behalf of Matson:

With the upcoming Independence Day and ILWU “Bloody Thursday” holiday port closures, Matson will implement terminal and vessel schedule adjustments including port bypasses to maintain our long term schedule integrity. Please note schedule adjustments below:

 Sailing Schedules

There will be no change to our midweek sailing from Tacoma. Matson Kodiak 312N will operate on its normal schedule on Wednesday, July 2, with regular gate hours and cutoffs.

Because July 4 falls on Friday and the ILWU holiday is on Saturday, July 5, the second sailing will be moved ahead one day. Matson Tacoma 304N will depart Tacoma on Thursday, July 3, and will call Anchorage on Monday, July 7, Kodiak on Wednesday, July 9, and Dutch Harbor on Friday, July 11. Regular sailing day gate hours and cutoffs will apply.

To ensure a timely return to Tacoma for the early Thursday departure, Matson Tacoma 303N, departing Tacoma on Wednesday, June 25, will call Anchorage on Sunday, June 29, and bypass Kodiak on Monday, June 30. Please plan your Kodiak cargo accordingly.

Terminal Operations

Tacoma:

Friday, July 4 – The gate and Matson CFS will be closed. The auto lot will be closed.

Anchorage:

Friday, July 4 – The gate, terminal office, and auto lot will be closed.

Saturday, July 5 – The terminal and auto lot will be closed. The gatehouse will be open from 0800 – 1645 and closed for lunch 1145 – 1300.

Kodiak:

Friday, July 4 – The gate, terminal office, auto lot, and warehouse will be closed.

Dutch Harbor:

Friday, July 4 – The terminal office will be closed. The gate will be open from 0700 – 2359. Essential LTL activity will occur.  

Matson Sales offices and Customer Service will also be closed on Friday, July 4


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


June 10, 2025

Dear Valued Customer,

On behalf of Tote:

We would like to remind you of the upcoming changes to our Tacoma gate and terminal operations for the month of June.

Stop Work Night – Thursday, June 12

The regular ILWU Stop Work Night will take place on Thursday, June 12. As a result, the Tacoma gate will be closed from 1640 hrs on Thursday until 0800 hrs on Friday.

Juneteenth – Wednesday, June 19

The ILWU will observe a Stop Work Day shift on June 19.

Our Tacoma corporate office, and Anchorage office and terminal, will remain open on June 19.

_____________________________________________________________________

Tacoma Offices:

 

Stop Work Night

Thursday, June 12th

 

Juneteenth

Thursday, June 19th

_____________________________________________________________________

Tacoma Terminal:

Stop Work Night

Thursday, June 12th

Juneteenth

Thursday, June 19th

Friday, June 20th

_____________________________________________________________________

Anchorage Terminal and Office:

Thursday, June 19th- Juneteenth


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


June 10, 2025

Dear Valued Customer,

On behalf of Tote:

Please find below the TOTE terminal schedules for the upcoming Independence Day holiday for both our Tacoma and Anchorage locations:

______________________________________________________________________

Tacoma Terminal & Offices:

Wednesday, July 2

Thursday, July 3

Friday, July 4 – Independence Day

Wednesday, July 9

Thursday, July 10

__________________________________________________________________

Anchorage Terminal:

Monday, July 1st– Wednesday, July 2nd:

Thursday, July 3rd:

 

Friday, July 4th:

 

Saturday, July 5th:

Sunday, July 6th:

 

Tuesday, July 8th:


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


May 29, 2025

Dear Valued Customer,

On behalf of Matson:

Please be advised the International Longshore and Warehouse Union (ILWU) will observe the Juneteenth holiday on Thursday, June 19, at West Coast port facilities. As a result, the Tacoma SSAT marine gate will be closed on Thursday, June 19, 2025.

The marine gate will be open as usual on Friday, June 20, to receive freight for Matson Kodiak 311N departing on Friday night. Regular vessel cutoffs will apply.

Matson Sales Offices and Customer Service will be open on Thursday, June 19, 2025.


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


May 19, 2025

Dear Valued Customer,

On behalf of Tote:

We would like to remind you of the upcoming changes to the Tacoma and Anchorage gate and terminal schedules for Thursday, May 22, and Memorial Day, Monday, May 26.

______________________________________________________________________

Tacoma Terminal

Thursday, May 22

Monday, May 26 - Memorial Day

___________________________________________________________________

Anchorage Terminal:

Thursday, May 22

Friday, May 24

 

Sunday, May 25

 

Monday, May 26 - Memorial Day

 

Tuesday, May 28


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


May 15, 2025

Dear Valued Customer,

On behalf of Tote:

Please be advised that Midnight Sun northbound voyage 25077 will arrive in Anchorage with a 0300 Work Start this Sunday, May 18th. Please see below for our Anchorage Terminal hours.

______________________________________________________________________

Anchorage Terminal

Southbound Voyage 25078

Friday, May 16

 

Sunday, May 18


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


May 15, 2025

Dear Valued Customer,

On behalf of Tote:

Please be advised of the following changes to our Tacoma gate and terminal operations for Thursday, June 19th:

In observance of Juneteenth, the ILWU will observe a Stop Work Day shift on June 19th. As a result, our Tacoma vehicle gate will be closed for the entire day, and our trailer gates will be closed until 1700. This does not affect the previously scheduled Stop Work Night on June 12th.

Our corporate office in Tacoma, as well as our Anchorage office and terminal, will remain open on June 19th. We do not anticipate any impact to our sailing schedule.

______________________________________________________________________

Tacoma Offices:

Thursday, June 19th

_____________________________________________________________________

Tacoma Terminal:

Thursday, June 19th

Friday, June 20th

_____________________________________________________________________

Anchorage Terminal and Office:

Thursday, June 19th


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


May 13, 2025

Dear Valued Customer,

On behalf of Tote:

As a reminder, the ILWU Stop Work Night will take place Thursday, May 15th.

The Tacoma gate will close at 1700hrs Thursday evening and reopen at 0800hrs Friday morning.


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


May 6, 2025

Dear Valued Customer,

On behalf of Tote:

Please note the following changes to our Tacoma and Anchorage gate and terminal schedules for Thursday, May 22, and Memorial Day, Monday, May 26.

___________________________________________________________________

 Tacoma Terminal:

 

Thursday, May 22

Monday, May 26 - Memorial Day

___________________________________________________________________

Anchorage Terminal:

Thursday, May 22

Friday, May 24

 

Sunday, May 25

 

Monday, May 26 - Memorial Day

 

Tuesday, May 28


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


May 1, 2025

Dear Valued Customer,

On behalf of Tote:

We would like to inform you that we will be updating our upcoming Anchorage Work Start time this Sunday, May 4. Northbound voyage 25069 will arrive in Anchorage with an 0300 Work Start on Sunday, May 4.

_______________________________________________________________________

Anchorage Terminal

 Southbound Voyage 25070

Friday, May 2

Sunday, May 4


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


April 24,2025

Dear Valued Customer,

On behalf of Matson:

Please note that our Alaska terminals will observe the Memorial Day holiday on Monday, May 26, with hours of operations as follows:

 

Tacoma

 

Anchorage

 

Kodiak

 

Dutch Harbor


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


April 17, 2025

 

Dear Valued Customer,

 

On behalf of Tote:

 

Due to inclement weather, Midnight Sun northbound voyage 25061 will arrive in Anchorage with a 1000 Work Start this Sunday, April 20th. Please see below for our Anchorage Terminal hours.

_____________________________________________________________________

 

Anchorage Terminal

 

Southbound Voyage 25062

 

Sunday, April 20


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


April 7, 2025

Dear Valued Customer,

On behalf of Tote:

As a reminder, the regular ILWU Stop Work Night will take place Thursday, April 10th.

The Tacoma gate will close at 1700hrs Thursday evening and reopen at 0800hrs Friday morning.


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


April 7, 2025

Dear Valued Customer,

On behalf of Tote:

Please be advised that TOTE Maritime Alaska is suspending Keep From Freezing (KFF) service for the winter season. The last sailing will be northbound voyage 25059 which departs Tacoma on Friday, April 11.

 

We will begin the process of transitioning certain pools to dry equipment based on customer requirements. Please remember to transition your bill of lading documents to non-KFF after April 11, unless there is a specific need for this service. Please speak to your Customer Service Representative or Account Executive if you need additional support or guidance on the process.

We appreciate your partnership and support.


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


April 3, 2025

 

Dear Valued Customer,

 

On behalf of Matson:

 

As you are likely aware, the volcano Mount Spurr, located 80 miles west of Anchorage, is experiencing increased seismic activity. The Alaska Volcanic Observatory (AVO) recently stated that a volcanic eruption there was “likely, but not certain, to occur within the next few weeks or months.” As of this morning, AVO’s posted eruption Alert Level was at Yellow, or “Advisory” (https://avo.alaska.edu).

If Mount Spurr erupts, it is not certain that wind conditions would push the ashfall to Anchorage, but it has occurred during Mount Spurr eruptions in 1953 and 1992. If ashfall does occur in Anchorage in the coming weeks or months, there will likely be some impact to Matson operations - depending on specific conditions at the time. Volcanic ash is highly corrosive and can impact people as well as machinery.

 

The purpose of this Advisory is to make you aware of the potential impact as well as actions we all can take to safeguard equipment and make the return to normal operations as quick as possible:​

 


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


 

March 28, 2025

 

Dear Valued Customer,

On behalf Matson:

 

Due to severe weather slowing its transit, R.J. Pfeiffer 555E will arrive in Tacoma late tomorrow, Saturday March 29.  As a result, our departure will also be late.  Our current ETD is Sunday morning, March 30.  

 

The vessel is estimated to depart Oakland approximately 24 hours late and will arrive in Honolulu on Sunday morning, April 6.  

 

In order to regain schedule, R.J. Pfeiffer 556 E will omit Tacoma on its next voyage and will only call Oakland.  R.J. Pfeiffer 557 W will depart Oakland on time early Tuesday morning, April 15. Due to the Tacoma bypass, there will be no eastbound freight to Tacoma on R.J. Pfeiffer 556E.

 

For Tacoma customers, we will activate reserve vessel Maunalei to sail in place of R.J. Pfeiffer 557W.  Maunalei 200W will be on time departing Tacoma April 11 and plan to arrive early in Honolulu on April 18.  

 

Normal cut offs will apply to all sailings.

 

If you have any Question, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


March 21, 2025

Dear Valued Customer,

On behalf of Tote:

As you may have heard, Mount Spurr, a volcano 75 miles west of Anchorage, is showing signs of activity, and scientists are now saying that an eruption is 'likely' within a few weeks or months.

We will continue to monitor the Alaska Volcano Observatory updates to assess the situation and are taking every necessary precaution to ensure seamless service in the event of an eruption.

If you have any questions, please contact your account representative.

Thank you for your support and flexibility as we navigate any potential disruption.


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


March 10, 2025

Dear Valued Customer,

On behalf of Tote:

As a reminder, the regular ILWU Stop Work Night will take place Thursday, March 13th.

The Tacoma gate will close at 1700hrs Thursday evening and reopen at 0800hrs Friday morning.


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


February 20, 2025

Dear Valued Customer,

On behalf of Tote:

The Alaska Department of Transportation has released upcoming road restrictions, effective Wednesday, February 26.

Please note that the restrictions could limit the allowable gross and axle weight of trailers delivering over the road to destinations outside of Anchorage. We will not inundate you with further emails for restrictions and recommend checking the Alaska DOT website for future information and updates. You can also sign-up to have restriction notifications sent directly to your phone or email.

 Click here to access the Alaska DOT website

_____________________________________________________________________

 The Alaska Department of Transportation issued notice as follows:

PUBLIC NOTICE

DEPARTMENT OF TRANSPORTATION AND PUBLIC FACILITIES

CENTRAL REGION

SEASONAL WEIGHT RESTRICTIONS

Issue Date: February 19, 2025

 

Weight restrictions are stated as a percentage of legal allowable weight and shall be applied to the maximum axle loading of 17 AAC 25.013(e).

 

The Central Region boundaries extend from Homer on the Sterling Highway and Seward on the Seward Highway to Mile 118 on the Glenn Highway and Mile 163 on the Parks Highway. The Dillingham and Bethel road systems are also included within the Central Region.

 

Effective Wednesday, February 26, 2025, at 8:00 A.M. The following State maintained roads are restricted to the following:

 

INDIVIDUAL ROAD WEIGHT RESTRICTIONS

The following roads are restricted to 100% of legal axle load, no overloads:

 

Sterling Hwy:

-         MP 37 to MP 44

-         MP 55 to MP 157

-         MP 169 to MP 175

 

Seward Hwy:

-         MP 0 to MP 26

-         MP 37 to MP 75

 

Kenai Spur Hwy:

-         MP 5 to MP 38.4

 

Swanson River Rd

 

Bridge Access Rd

 

Kalifornsky Beach Rd

The following roads are restricted to 85% of legal axle load with 100% legal axle loads allowed on the drive axles of approved Long Combination Vehicles (LCV) of 90’ or more with at least 2 trailers on the following roads (no overloads), unless otherwise indicated:

 

Sterling Hwy:

-         MP 44 to MP 55

-         MP 157 to MP 169

 

Seward Hwy:

-         MP 26 to MP 37

Kenai Spur Hwy:

-         MP 0 to MP 5

 

Bridge Access Rd

 

Kalifornsky Beach Rd

 

All State maintained paved roads in the Kenai Peninsula area (south of Seward Highway MP 75 at Ingram Creek Bridge) – 75%

 

All State maintained gravel roads in the Kenai Peninsula area (south of Seward Highway MP 75 at Ingram Creek Bridge) – 50%

 

Additional restrictions and modifications will be imposed as necessary.

 

Authorized Weight restrictions will only be posted on the DOT&PF Division of Measurement and Standards and Commercial Vehicle Enforcement (MSCVE) webpage. Weight Restrictions posted on 511 or any other posting are for information only. The most recent published public notice will supersede any conflicting information from other sources. Public Notices can be found at: http://www.dot.alaska.gov click on “Measures & Commercial Vehicles” then under the Commercial Vehicle Enforcement tab click on “Weight Restrictions” go to the middle of the page and click on “Central Region” than open the most recent Central Region listing.

The Department of Public Safety and the DOT/PF Division of Measurement and Standards and Commercial Vehicle Enforcement will be enforcing these restrictions.

Issued By: Burrell Nickeson, Central Region Maintenance and Operations,

Phone: 907-269-0757, Fax: 907-248-1573, Email: burrell.nickeson@alaska.gov


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


February 19, 2025

Dear Valued Customer,

On behalf of Tote:

Please see below for our updated Anchorage gate times and sailing schedule.

As a reminder, North Star Northbound Voyage 25029 is now scheduled to depart on Thursday, February 20th. The vessel will arrive Monday, February 24th with an expected 0300 work start. Northbound voyage 25031 has been canceled.

._____________________________________________________________________

Tacoma Terminal

Northbound Voyage 25029

Wednesday, February 19

Thursday, February 20

Friday, February 21

Anchorage Terminal

 Southbound Voyage 25028

 Thursday, February 20

 

Friday, February 21

 

Saturday, February 22

 

Sunday, February 23

 

Southbound Voyage 25030

 

Monday, February 24


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


February 19, 2025

Dear Valued Customer,

On behalf of Tote:

Midnight Sun northbound voyage 25027 will arrive in Anchorage on Friday, February 21st. In order to return to our regularly scheduled Wednesday and Friday service as quickly as possible, we have made a few adjustments to our upcoming sailing schedule and terminal hours.

Please be advised that North Star Northbound Voyage 25029 is now scheduled to depart on Thursday, February 20th. The vessel will arrive Monday, February 24th with an expected 0300 work start. Northbound voyage 25031 has been canceled.

Updated Anchorage hours to follow.

_____________________________________________________________________

Tacoma Terminal

Northbound Voyage 25029

Wednesday, February 19

Thursday, February 20

Friday, February 21


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


February 17,2025

Dear Valued Customer,

On behalf of Tote:

After encountering a temporary mechanical issue during sea trials, Midnight Sun is now ready to return to service. Northbound voyage 25027 is scheduled to depart Monday, February 17th, with an estimated arrival in Anchorage on Friday, February 21st. Once the vessel is underway, we will provide an estimated Anchorage Work Start.

As we work through this disruption, please coordinate with your Customer Service and/or Sales Representative for your booking and equipment needs.

Thank you for your support and flexibility during this unexpected vessel outage.


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


February 14, 2025

Dear Valued Customer,

On behalf of Tote:

Midnight Sun encountered a mechanical issue during sea trials that is currently being addressed. To allow time to assess the situation and execute a solution Midnight Sun northbound voyage 25027 will not be departing tonight. Our Tacoma Terminal trailer gate will be open tomorrow from 0800-1700.

We will provide an update tomorrow morning after further assessment this evening regarding an expected departure for northbound voyage 25027.

Tacoma Terminal Hours

Saturday, February 15

Trailer Gate - 0800-1700

Vehicle Gate - Closed


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


February 10, 2025

Dear Valued Customer,

On behalf of Tote:

As a reminder, the regular ILWU Stop Work Night will take place Thursday, February 13th.

The Tacoma gate will close at 1700hrs Thursday evening and reopen at 0800hrs Friday morning.


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


February 4, 2025

Dear Valued Customer,

On behalf of Tote:

As we approach Presidents' Day on Monday, February 17, please find our terminal hours of operation below.

_____________________________________________________________________

Tacoma Terminal & Offices

Sunday, February 16

 

Monday, February 17  Presidents Day

 

Tuesday, February 18

Anchorage Terminal and Office

Sunday, February 16

 

Monday, February 17  Presidents Day

 

Tuesday, February 18


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


January 15, 2025

Dear Valued Customer,

On behalf of Tote:

We would like to remind you of our upcoming regulatory drydock period. Beginning Friday, January 24th, the Midnight Sun will be out of service for three consecutive Friday sailings and will return to regular service on Friday, February 14th.

Please refer to the link below to view our complete sailing schedule for January and February.

 Click Here forClick Here for Complete Schedule Complete Schedule

Northbound

 

Please note that terminal hours, gate hours, and cutoffs will not be impacted by the drydock schedule.

 

Friday, January 24

 

Friday, January 31

 

Friday, February 7

 

 

Southbound

 

Please note that terminal hours, gate hours, and cutoffs will not be impacted by the drydock schedule.

 

Tuesday, January 28

 

Tuesday, February 4

 

Tuesday, February 11

 _____________________________________________________________________

If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


January 13, 2025

Dear Valued Customer,

 

On behalf of Tote:

 

Due to inclement weather, deliveries scheduled for today may be impacted or rescheduled. Our commercial team will be in touch to inform you of any changes regarding your freight deliveries.

 

To accommodate, our Anchorage terminal will open at 0500 Monday, January 13th. Please see below for complete Anchorage Terminal hours.

_____________________________________________________________________

 Anchorage Terminal

 

Sunday, January 12

 

Monday, January 13


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


January 7, 2025

 

Dear Valued Customer,

 

On behalf of Tote:

Please find our terminal schedules below for the upcoming Martin Luther King Jr. Day on Monday, January 20th.

_____________________________________________________________________

  

Tacoma Terminal

 

Sunday, January 19

Monday, January 20

Tuesday, January 21

______________________________________________________________________

Anchorage Terminal

 

Sunday, January 19

Monday, January 20

Tuesday, January 21

________________________________________________________________

If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


January 2, 2025

 

Dear Valued Customer,

 

On behalf of Tote:

 

We would like to inform you that Midnight Sun northbound voyage 25001 will arrive in Anchorage with an 0900 Work Start on Monday, January 6. Please see below for our Anchorage Terminal hours.

_____________________________________________________________________

  Anchorage Terminal

 

Southbound Voyage 25002

 

Sunday, January 5

 

Monday, January 6

________________________________________________________________

If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


December 30, 2024

 

On behalf of Tote:

 

To Our Valued Customers,

 

We would like to remind you that in observation of the New Years Holiday, the TOTE Maritime Alaska Terminal and Office hours will be as follows:

 

Anchorage Terminal

 

Tuesday, December 31

·     Normal terminal and gate hours

 

Wednesday, January 1

·     Terminal Closed

 

Thursday, January 2

·     Normal terminal and gate hours

 

 Tacoma Terminal

 

Tuesday, December 31

·     0800-1430 trailer and vehicle gate hours

·                   1200 On Deck Stow/Noteworthy must be booked and approved

 

Wednesday, January 1

·     Terminal Closed — No Wednesday sailing

 

Thursday, January 2

·                   Northbound voyage 25001 scheduled for departure

·     0800-2300 trailer gate hours

·                   1800 On Deck Stow/ Noteworthy must be in the yard

·     2130 All Hazardous cargo must be booked and approved

·     2200 All hazardous cargo must be in the yard

·     0800-1500 vehicle gate

 

If you have questions or require further information, please do not hesitate to contact your Account Executive or Customer Service.

 

Alaska Customer Service: 907.276.5868

Alaska Account Executives: 907.265.7216

Tacoma Customer Service: 253.449.2112

 

We appreciate your partnership and support.

December 3, 2024

Dear Valued Customer,

 

On behalf of Tote:

Please refer to the link below for our sailing schedule during the upcoming holidays.

_______________________________________________________________________

Click HERE for December Holiday Schedule

Please refer to the link below to view our regulatory drydock schedule during the months of January and February. Cutoff times and gate hours to follow.

_______________________________________________________________________

Click HERE for Regulatory Drydock Schedule

________________________________________________________________

If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


December 2, 2024

Dear Valued Customer,

 

On behalf of Matson:

 

Please note the following adjusted Alaska service schedules for the upcoming holiday season:

 

Sailing Schedules

 

Matson Tacoma voyage MTC286N will depart Tacoma on Friday, December 20 and arrive in Anchorage on Tuesday, December 24, with cargo operations scheduled from 0700 until 1800. Cargo operations will resume at 0700 on Thursday, December 26.

 

MTC286S will depart Anchorage at 1500 on December 26 and call Kodiak on Friday, December 27, and Dutch Harbor on Saturday, December 28.

 

Single Sailing ex Tacoma During Christmas Week; Dutch Harbor Bypass

 

There will be no sailing from Tacoma on Wednesday, December 25, resulting in no vessel call in Anchorage on Sunday, December 29, or Kodiak on Monday, December 30.

 

Matson Anchorage voyage MAC289N will depart Tacoma on Friday, December 27 and arrive in Anchorage on Tuesday, December 31, with cargo operations scheduled from 0700 until 1800. Cargo operations will resume at 0700 on Thursday, January 2, with a planned 1500 departure from Anchorage.

 

MAC289S will depart Anchorage at 1500 on January 2, call Kodiak on Friday, January 3, and return directly to Tacoma, bypassing Dutch Harbor.

 

Single Sailing ex Tacoma During New Year’s Week

 

There will be no sailing from Tacoma on Wednesday, January 1, resulting in no vessel call in Anchorage on Sunday, January 5, or Kodiak on Monday, January 6.

 

Matson Kodiak voyage MKD295N will depart Tacoma on Friday, January 3, and will resume Matson’s regular service schedule, arriving in Anchorage on Tuesday, January 7, Kodiak on Wednesday, January 8, and Dutch Harbor on Friday, January 10.

 Terminal Holiday Hours

__________________________________________________________________

If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


November 26, 2024

 

Dear Valued Customer,

 

On behalf of Tote:

Please see updated hazmat cutoff times below for NB Voyage 24191

 

Northbound voyage 24185 is expected to arrive in Anchorage on Monday, November 25th with an 0300 Work Start. Additionally, North Star northbound voyage 24187 has been cancelled.

 

In place of voyage 24187, we have added northbound voyage 24191, departing from Tacoma on Friday, November 29th.

 

Please see below for complete sailing schedule and terminal hours:

_____________________________________________________________________

 

Tacoma Terminal

 

Wednesday, November 20

 

Thursday, November 21

 

Friday, November 22

 

Wednesday, November 27

 

Friday, November 29

 

Anchorage Terminal

 

Friday, November 22

 

Sunday, November 24

 

Monday, November 25

__________________________________________________________________

If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


November 25, 2024

Dear Valued Customer,

 

On behalf of Matson:

Futher to today's advisory, please not the correct date below for Matson Kodiak 292S.

 

Please be advised that, due to weather in the Gulf of Alaska, Matson Tacoma V284 will be delayed in arriving into Anchorage and will need to omit its scheduled Kodiak call to preserve the vessel’s downline schedule.

 

We plan to start vessel operations in Anchorage at 1300 on Tuesday, November 26, with cargo availability beginning at 1430.

 

The gate will open at 0700, be closed for the dinner meal from 1745 -1900, and re-open until 2345.

 

Kodiak Bypass

 

Due to the late arrival in Anchorage and the Thanksgiving holiday, MTC284S will bypass Kodiak, and all freight will be transferred to MKD292S, which will call on Kodiak on Monday, December 2.

 

We will update this information should circumstances change.

 

We apologize for any inconvenience caused by this delay.

___________________________________________________________________

If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


November 25, 2024

Dear Valued Customer,

 

On behalf of Matson:

Please be advised that, due to weather in the Gulf of Alaska, Matson Tacoma V284 will be delayed in arriving into Anchorage and will need to omit its scheduled Kodiak call to preserve the vessel’s downline schedule.



We plan to start vessel operations in Anchorage at 1300 on Tuesday, November 26, with cargo availability beginning at 1430.

 

The gate will open at 0700, be closed for the dinner meal from 1745 -1900, and re-open until 2345.

 

Kodiak Bypass

 

Due to the late arrival in Anchorage and the Thanksgiving holiday, MTC284S will bypass Kodiak, and all freight will be transferred to MKD292S, which will call on Kodiak on Tuesday, December 2.

 

We will update this information should circumstances change.

 

We apologize for any inconvenience caused by this delay.

___________________________________________________________________

If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


November 20, 2024

Dear Valued Customer,

 

On behalf of Tote:

Due to inclement weather, Midnight Sun southbound voyage 24182 is scheduled to arrive in Tacoma on Thursday, November 21st. As a result, northbound voyage 24185 is expected to arrive in Anchorage on Monday, November 25th with an 0300 Work Start. Additionally, North Star northbound voyage 24187 has been cancelled.

 

In place of voyage 24187, we have added northbound voyage 24191, departing from Tacoma on Friday, November 29th.

 

Please see below for complete sailing schedule and terminal hours:

_____________________________________________________________________

Tacoma Terminal

 

Wednesday, November 20

 

Thursday, November 21

 

Friday, November 22

 

Wednesday, November 27

 

Friday, November 29

 

Anchorage Terminal

 

Friday, November 22

 

Sunday, November 24

 

Monday, November 25

___________________________________________________________________

If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


November 14, 2024

Dear Valued Customer,

 

On behalf of Matson:

On November 7, 2024, the Anchorage Assembly approved an increase to the Port of Alaska Modernization Program (PAMP) Surcharge for 2025 to $4.80 per ton. This surcharge applies to all commodities shipped through the Port of Alaska effective January 1, 2025.

 

The PAMP surcharge is collected as part of the Municipality’s financing plan for the port’s upgrading and redevelopment. Matson pays this fee directly to the Port. The surcharge amount is subject to annual review and adjustment by the Port of Alaska Commission.  

 

As the industry practice is typically to bill on a per-container basis, Matson will begin assessing the 2025 PAMP Surcharge based on average cargo weights as follows, effective January 1, 2025:

  

 

Anchorage Northbound

Current Surcharge $9.50 / container

2025 Surcharge $75.50 / container

 

Anchorage Southbound

Current Surcharge $6.50 / container

2025 Surcharge $55.00 / container

 

Autos Northbound

Current Surcharge $1.20 / vehicle

2025 Surcharge $10.50 / vehicle

 

Autos Southbound

Current Surcharge $1.20 / vehicle

2025 Surcharge $10.50 / vehicle

 

Autos Inter-port

Current Surcharge $1.20 / vehicle

2025 Surcharge $10.50 / vehicle

 

LCL

Current Surcharge $0.59 / ton

2025 Surcharge $4.80 / ton

___________________________________________________________________

If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


November 13, 2024

Dear Valued Customer,

 

On behalf of Tote:

As a reminder, the regular ILWU Stop Work Night will take place Thursday, November 14th.

 

The Tacoma gate will close at 1700hrs Thursday evening and reopen at 0800hrs Friday morning


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


November 12, 2024

Dear Valued Customer,

 

On behalf of Tote:

The Port of Alaska recently published its 2025, Port Modernization assessment. Consequently, TOTE Maritime Alaska has filed updates to Item 695, Port of Alaska Modernization Surcharge, as published in Tariff STB TOTE 101-A.  TOTE Maritime’s related tariff updates will become effective January 1, 2025.

 

Tariff Item 695 reflects the following per-unit updates, effective January 1, 2025:

 

Northbound‍

Trailers, Flatbed Trailers, or Containers: $79

 

Automobiles and other drive-on/off units described in Tariff STBTOTE 601-A, Items 2097, 2500, 2910, 2917, 2945, 2950, and 2959: $23

 

Drive-on/off units described in Tariff STB TOTE 601-A, Item 2685(Machinery): $4.80 per short ton (2,000 pounds)

 

Southbound

Trailers, Flatbed Trailers, or Containers: $40

 

Automobiles and other drive-on/off units described in Tariff STBTOTE 601-A, Items 2097, 2500, 2910, 2917, 2945, 2950, and 2959: $23

 

Drive-on/off units described in Tariff STB TOTE 601-A, Item 2685(Machinery):  $4.80 per short ton (2,000 pounds)

 

Tariff Item 695 does not apply to southbound dunnage loads.


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


November 11, 2024

Dear Valued Customer,

 

On behalf of Tote:

Due to inclement weather, Midnight Sun northbound voyage 24177 has an adjusted schedule and will now arrive in Anchorage with an 1100 Work Start this Sunday, November 10. Please see below for our Anchorage Terminal hours.

_____________________________________________________________________

 

Anchorage Terminal

Friday, November 8

 

Southbound Voyage 24178

 

Sunday, November 10


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


November 5, 2024

Dear Valued Customer,

 

On behalf of Matson:

In order to offset rising costs of operation and continuing investment in our Alaska services, Matson has filed a general rate increase of 7.5% for all Alaska cargo, effective Sunday, December 15, 2024 (see Matson tariff 301-A).

 

In addition, the following increases will also go into effect on December 15:



 

 

Tacoma to Anchorage, Kodiak, Dutch, Akutan

Current Per Container - $450

Eff. 12/15/24 - $484

 

 

 

Anchorage to Tacoma

Current Per Container - $270

Eff. 12/15/24 - $290

 

 

 

Dutch Harbor, Akutan to Tacoma

Current Per Container - $311

Eff. 12/15/24 - $334

 

 

 

Kodiak to Tacoma

Current Per Container - $341

Eff. 12/15/24 - $367

 

 

 

Vehicles Northbound

Current Per Container - $130

Eff. 12/15/24 - $140

 

 

 

Vehicles Southbound

Current Per Container - $95

Eff. 12/15/24 - $102

 

 

 

 

These rate adjustments are needed to keep pace with inflation and help maintain the highest level of service for our Alaska customers.


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


November 5, 2024

Dear Valued Customer,

 

On behalf of Tote:

Please find our adjusted terminal hours and sailing schedule for the upcoming Thanksgiving holiday week below.

______________________________________________________________________



Tacoma Terminal

 

Wednesday, November 27

 

Thursday, November 28

 

Friday, November 29

 

Monday, December 2

__________________________________________________________________

 

Anchorage Terminal

 

Tuesday, November 26

 

Wednesday, November 27

 

Thursday, November 28

 

Friday, November 29

 

Sunday, December 1


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


October 28, 2024

Dear Valued Customer,

 

On behalf of Matson:

Matson will have a single sailing during the week of Thanksgiving.

 

MKD292N will sail on Wednesday, November 27, and call Anchorage on Sunday, December 1, and Kodiak on Monday, December 2.

 

There will be no sailing from Tacoma on Friday, November 29, resulting in no vessel call in Anchorage on Tuesday, December 3; Kodiak on Wednesday, December 4; or Dutch Harbor on Friday, December 6.

 

Our operations will be closed on Thursday, November 28, for Thanksgiving.

 

Port hours of operation for Friday, November 29, are as follows:

 


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


October 10, 2024

Dear Valued Customer,

 

On behalf of Tote:

TOTE Maritime Alaska has filed a General Rate Increase (GRI) of 7.5% to be effective Sunday, November 10, 2024. This rate action was filed with the United States Surface Transportation Board in Washington, D.C.  

 

The GRI filing applies to STB TOTE tariffs 101-A, 202-B, 501-A, and 601-A. This filing does not apply to STB TOTE 701-A, household goods.  Additionally, the GRI filing does not apply to STB TOTE 101-A, Item 695, Port of Alaska Modernization Surcharge. Item 695 will be adjusted after the Port of Alaska announces their assessment for calendar-year 2025.

 

A partial list of exceptions to this filing includes the following:

Item 940, Terminal Charge

Northbound

Southbound

Item 760, Port Charge

Northbound

Southbound

Items 340 and 341, Arbitraries in the Lower-48 States

Item 342, Arbitraries in Alaska

Item 540, Hazardous Materials


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


September 25,2024

Dear Valued Customer,

 

On behalf of Tote:



TOTE is announcing the official start of KFF (Keep From Freezing) service to begin with our northbound voyage 24161 departing Tacoma on Wednesday, October 9, 2024.

 

As a reminder, basic guidelines for requesting KFF service are:

 

·    Request KFF service at time of booking

·    Request insulated equipment at time of booking

·    Declare KFF service on your bill of lading for each load

 

If you are a customer that has a TOTE Maritime Alaska equipment pool, our Customer Service and Inland Groups will assist you in transitioning to the correct equipment based on your KFF needs.

 

We would like to thank each and every one of you for helping make this a smooth transition.

_______________________________________________________________

If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


September 20, 2024

Dear Valued Customer,

 

On behalf of Tote:

We would like to inform you of upcoming weekend overnight closures of I-5 between Federal Way and Fife. Please note these closures are scheduled for four consecutive weekends between September 27th and October 20th. During these times, all NB & SB lanes of I-5 will be closed Friday, Saturday, and Sunday evenings between SR 18 and 54th Avenue East. All lanes will be open during daytime hours.

 

During these closures, please plan accordingly for any loads you have scheduled to arrive at our Tacoma Terminal on Friday evenings. For more information, please consult the WSDOT informational handout here.

_______________________________________________________________________

 

Closure Dates & Times

 

The following dates will be impacted by overnight closures:

Sept. 27-29

Oct. 4-6

Oct. 11-13

Oct.18-20

 

Please see below for closing & reopening times:

_______________________________________________________________

If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


September 17, 2024

 

Dear Valued Customer,

 

On behalf of Matson:

Matson will deploy reserve vessel RJ Pfeiffer into the Alaska Service beginning later this month and through the end of October, while Matson Tacoma and Matson Anchorage undergo back-to-back dry dockings for regularly scheduled maintenance.

 

Matson Tacoma

 

The last voyage of Matson Tacoma before dry dock will depart Tacoma on Wednesday, September 18, and will make its regularly scheduled calls to Anchorage and Kodiak. MTC279N will call on Anchorage on Sunday, September 22; Kodiak on Monday, September 23; and return to Tacoma prior to proceeding to dry dock.

 

Matson Anchorage – Kodiak Bypass

 

Matson Anchorage will depart for dry dock in October. MAC282N will depart Tacoma on Wednesday, October 2, will call on Anchorage on Sunday, October 6, and will bypass Kodiak and go directly to dry dock from Anchorage. Please note there will be no southbound freight on MAC282S.

 

RJ Pfeiffer

 

RJ Pfeiffer will begin service as Matson Tacoma departs for dry dock, with RJP548N departing Tacoma on Friday, September 27, and remaining in the Alaska Service until both Alaska vessels return from dry dock.

 

Matson Tacoma will return to service with the Tacoma departure of MTC280N on Friday, October 11. Matson Anchorage will return to service with the Tacoma departure of MAC284N on Wednesday, October 30.

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If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


July 11, 2024

Dear Valued Customer,

 

We are thrilled to announce that we have updated our web address for tracking shipments to Alaska! You can now find us at https://afftm4web.tmwcloud.com/login.msw.

 

This change reflects our commitment to enhancing our customer experience and making it easier for you to track your shipments.

 

Please update your bookmarks and visit us.

 

We hope you find the new web address convenient and user-friendly.

 

If you are not yet registered, please reach out to your Sales Representative and/or Customer Service at AFFCustomerservice@odysseylogistics.com

_______________________________________________________________

If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


April 3, 2024

 

Dear Valued Customer,

 

On behalf of Matson:

Please be advised the final sailings for the 2024 “Keep From Freezing” (KFF) season will be the northbound MTC264N departing from Tacoma on Friday, April 12, and the southbound MTC264S departing from Anchorage on Tuesday, April 16.

 

Customers may continue to request KFF service after these dates by marking bookings and paperwork accordingly. Some customers may wish to continue using KFF service for inland locations, such as Fairbanks, where lower temperatures may prevail. KFF surcharges will apply if this service is requested.

 

Please review existing bookings for future sailings to ensure KFF is correctly noted. Adjustments can be made online or by calling our Customer Service Center.

 

There will be a transition period after the season ends as we switch out insulated containers for non-insulated containers. During this time, customers may be issued a KFF container in lieu of a dry container. KFF surcharges will not apply unless an insulated container was specifically requested.


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


March 20, 2024

 

Dear Valued Customer,

 

On behalf of Tote:

 

The Alaska Department of Transportation has released upcoming road restrictions, effective Tuesday, March 26.

 

Please note that the restrictions could limit the allowable gross and axle weight of trailers delivering over the road to destinations outside of Anchorage. We will not inundate you with further emails for restrictions and recommend checking the Alaska DOT website for future information and updates. You can also sign-up to have restriction notifications sent directly to your phone or email.

 

Click Here to access the Alaska DOT website.

The Alaska Department of Transportation issued notice as follows:

 

PUBLIC NOTICE

DEPARTMENT OF TRANSPORTATION AND PUBLIC FACILITIES

CENTRAL REGION

SEASONAL WEIGHT RESTRICTIONS

Issue Date: March 19, 2024

Weight restrictions are stated as a percentage of legal allowable weight and shall be applied to the maximum axle loading of 17 AAC 25.013(e).

The Central Region boundaries extend from Homer on the Sterling Highway and Seward on the Seward Highway to Mile 118 on the Glenn Highway and Mile 163 on the Parks Highway. The Dillingham and Bethel road systems are also included within the Central Region.

Effective Tuesday, March 26, 2024, at 8:00 A.M. The following State maintained roads are restricted to the following:

AREA-WIDE WEIGHT RESTRICTIONS

The following roads are restricted to 75% of legal axle load, no overloads:

-

All State maintained paved and gravel roads in the Dillingham Area.

INDIVIDUAL ROAD WEIGHT RESTRICTIONS

The following roads are restricted to 100% of legal axle load, no overloads:

-

Sterling Highway from MP 167 (Sterling Hwy at Diamond Ridge Rd intersection) to end of Homer Spit.

The following roads are restricted to 75% of legal axle load, no overloads:

All State maintained paved and gravel roads in the Homer area that are south and east of Sterling Highway MP 167 (Sterling Hwy at Diamond Ridge Rd intersection) including:

-

Greer Rd

-

FAA Rd

-

Ferry Dock Rd

-

Lampert Lane

-

Pioneer Ave

-

Lake St

-

Kachemak Bay Dr

-

East End Rd

-

Old East End Rd

-

McLay Rd

-

East Hill Rd

-

Bear Creek Dr

-

Main St

-

West Hill Rd

-

Skyline Drive West

-

Skyline Drive East

-

Ohlson Mountain Rd

-

Rogers Loop

-

Maintenance St

-

Diamond Ridge Rd

The following roads are restricted to 50% of legal axle load:

-

Old Seward Spur (Anchorage)

Additional restrictions and modifications will be imposed as necessary.

Authorized Weight restrictions will only be posted on the DOT&PF Division of Measurement and Standards and Commercial Vehicle Enforcement (MSCVE) webpage. Weight Restrictions posted on 511 or any other posting are for information only. The most recent published public notice will supersede any conflicting information from other sources. Public Notices can be found at: http://www.dot.alaska.gov click on “Measures & Commercial Vehicles” then under the Commercial Vehicle Enforcement tab click on “Weight Restrictions” go to the middle of the page and click on “Central Region” than open the most recent Central Region listing.

The Department of Public Safety and the DOT/PF Division of Measurement and Standards and Commercial Vehicle Enforcement will be enforcing these restrictions.

Issued By: Burrell Nickeson, Central Region Maintenance and Operations,

Phone: 907-269-0757, Fax: 907-248-1573, Email: burrell.nickeson@alaska.gov


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


December 1, 2023

Dear Valued Customer,

On behalf of Tote:

TOTE Maritime Alaska has filed a new surcharge related to the Anchorage Assembly’s passage of Ordinance 2023-34 as it pertains to the Port of Alaska Modernization Program (PAMP).

 

The new surcharge, Item 695 in Tariff STB TOTE 101-A, was filed with the United States Surface Transportation Board in Washington, D.C., and will take effect January 1, 2024.  

 

Tariff Item 695 reflects the following, per-unit charges:

 

Northbound

Trailers, Flatbed Trailers, or Containers: $11

 

Automobiles and other drive-on/off units: $3

 

 

Southbound

Trailers, Flatbed Trailers, or Containers: $7

 

Automobiles and other drive-on/off units: $3

 

 

Tariff Item 695 does not apply to southbound dunnage loads.

_____________________________________________________________________

If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!


October 2, 2023

Dear Valued Customers,

On behalf of Tote:

 

TOTE Maritime Alaska has filed a General Rate Increase (GRI) of 6.25% to be effective Sunday, November 12, 2023. This rate action was filed with the United States Surface Transportation Board in Washington, D.C.

 

The GRI filing applies to STB TOTE tariffs 101-A, 202-B, 501-A, and 601-A. The GRI does not apply to tariff STB TOTE 701-A (household goods).

 

Additionally, effective November 12th, Tariff 101-A will reflect the following:

 

Item 940 (Terminal Charge)

·    Northbound Dry Cargo: an increase of $25 totaling $250 per booking

·    Northbound Temperature-Controlled Cargo: an increase of $25 totaling $275 per booking

·    Northbound Vehicles: an increase of $5 totaling $60 per booking

·    Southbound Dry Cargo: an increase of $6 totaling $66 per booking

·    Southbound Temperature-Controlled Cargo: an increase of $10 totaling $100 per booking

·    Southbound Vehicles: an increase of $3 totaling $28 per booking

 

Item 540 (Hazardous Materials)

·    Base charge: an increase of $25 totaling $175 per booking

·    Fully electric vehicles: a new surcharge of $200 per vehicle

 

Regarding 2024, everyone at TOTE Maritime Alaska is pleased to welcome the first full-calendar year of operation utilizing liquefied natural gas as primary fuel for both vessels. We greatly appreciate your continued support through this lengthy process.

______________________________________________________________________

If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

Thank you for shipping with Odyssey Alaska, we appreciate your business!


August 28, 2023

 

Dear Valued Customer,

 

On August 18th Tote Maritime Alaska announced that they will be rolling in a portion of their fuel surcharge into the base ocean freight charge. This adjustment is necessitated by the conversion of their vessels from ultralow-Sulfur diesel to liquified natural gas.

 

Odyssey Alaska will align our fuel surcharge assessment by reducing the fuel surcharge by 8% and increasing the base ocean charge for water transportation by 6.4%, ensuring the net costs remain the same.

 

The team at Odyssey Alaska will be working to transition all of our current agreements, contracts and rate schedules to adopt these changes effective October 1, 2023. Your Odyssey Alaska Transportation Consultant will be reaching out soon to implement these changes and answer any questions that may arise.  


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

 

Thank you for shipping with Odyssey Alaska, we appreciate your business!

 

American Fast Freight, Inc.

A Subsidiary of Odyssey Logistics & Technology Corporation


August 18, 2023

Dear Valued Customer,

On behalf of Tote:

 

As many of you know, in late April TOTE Maritime Alaska completed the ten-year process of transforming its vessels’ fuel source from 100% ultralow-Sulfur diesel (ULSD) to dual-fuel capabilities with liquified natural gas (LNG).

 

This conversion project was the first of its kind given both the ORCA-Class vessel design as well as the medium-speed diesel engines each generating power for the electric-motor final drive. The benefits of this historic project give TOTE the ability to have a cleaner fuel source, while also allowing the flexibility to adjust back to ULSD when necessary.

 

The first few months of dual-fuel operation have entailed a near-constant, detailed study of fuel consumption – analyzing performance under a variety of weather conditions and speeds. Fuel-related cost versus BTU-output has also been under extreme scrutiny.

As a result of this essentially unprecedented vessel-operation study, TOTE Maritime Alaska will implement an adjustment to its ocean-fuel-related surcharge (FSC). Based on current fuel economics the result is as follows:

•        All freight rates subject to FSC will be increased by 6.4%

•        All freight rates increased in the manner described would utilize an FSC of 25%, resulting in an 8% reduction from current levels as well as a same/same gross cost for the Shipper before and after adjustment.

This adjustment will become effective on October 1, 2023. TOTE Maritime Alaska’s Sales and Pricing departments will collaborate to answer your questions and provide details be they tariff or contract related.

 

We’d like to express our gratitude for the support you've provided throughout this extensive process. Your ongoing partnership has been instrumental in this journey to better serve the communities of Alaska.

 

As we transition our fleet from ULSD to primarily LNG, we are truly excited about the positive impact this change will bring. With this step forward, TOTE is reaffirming its commitment to our customers and the communities we serve by utilizing the most emissions-conscious fuel on the market. Thank you once again for being an integral part of this endeavor.


If you have any questions, please contact your Transportation Consultant or Customer Service Team at (800) 642-6664.

We thank you for your business!

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