Thank you for connecting with Louisiana 211 for emergency disaster sheltering information.
Text “LASHELTER” to 898-211 for Hurricane Ida Shelter Information.
Louisiana 211 is here to help. Simply dial 211 to reach us anytime!
If out-of-state, citizens can call 800-755-5175 to reach Louisiana 211.
Statewide Shelters for Hurricane Ida have closed for drive ups as of Sunday, September 12, 2021.
Looking for shelter as a result of Hurricane Ida or for Tropical Storm Nicholas?
Using info from parish OEP offices, Louisiana 211 can provide local shelters aimed for residents of specific parishes.
To contact your parish OEP. Find the parish office here: http://gohsep.la.gov/ABOUT/PARISHPA.
NEW - LASHELTER Message as of Monday, Sept. 13, 2021 - AM
Relevant for Hurricane Ida and Storm Nicholas
Shelter guidance has changed. As of Sept. 12th, the Raising Cane’s River Center state shelter is closed to drive ups.
You can dial 211 to find available shelters aimed for residents of specific parishes. You may also identify shelter options by contacting your parish OEP directly.
Find your parish office here: http://gohsep.la.gov/ABOUT/PARISHPA If you live in Orleans, text NOLAREADY to 77295 for local alerts.
For Hurricane Ida – residents of 25 designated parishes are now eligible for FEMA’s Transitional Sheltering Assistance. You must first register with FEMA at www.disasterassistance.gov or by calling the FEMA helpline at 800-621-3362, open 24/7.
Find road closure information at www.511LA.org. Text LASHELTER to 898211 as often as you need for updated shelter info. Dial 211 anytime for help and info.
FEMA Transitional Shelter Assistance - non-congregate housing for eligible survivors
Louisianans in 25 designated parishes are now eligible for FEMA’s Transitional Sheltering Assistance. You must first register with FEMA at www.disasterassistance.gov or by calling the FEMA helpline at 800-621-3362.
TSA-eligible applicants must find and book their own hotel rooms. The list of participating hotels will be posted on https://www.disasterassistance.gov/ or you can get it by calling the FEMA helpline at 800-621-3362. For TTY, call 800-462-7585. For 711 or Video Relay Service (VRS), call 800-621-3362
The TSA program is for eligible survivors with a damaged dwelling address within the federally designated parishes of: Ascension, Assumption, East Baton Rouge, East Feliciana, Iberia, Iberville, Jefferson, Lafourche, Livingston, Orleans, Plaquemines, Pointe Coupee, St. Bernard, St. Charles, St. Helena, St. James, St. John the Baptist, St. Martin, St. Mary, St. Tammany, Tangipahoa, Terrebonne, Washington, West Baton Rouge, and West Feliciana.
Participating hotels are located in the following states: Louisiana, Alabama, Arkansas, Georgia, Florida, Mississippi, New Mexico, Oklahoma, Tennessee and Texas.
State Sheltering Key Points:
Louisiana will be using congregate sheltering this hurricane season. That means mass shelter sites, with safe spacing, mandatory masking and other COVID safety precautions.