Thank you for connecting with Louisiana 211 for emergency disaster sheltering information.

Text  “LASHELTER” to 898-211 for Hurricane Laura Shelter Information.

New: Text  “LADSNAP” for 898-211 for a link and phone number to apply for DSNAP food benefits.

Find road closure information at and additional disaster info at 

Louisiana 211 is here to help.  Simply dial 211 to reach us anytime!

Shelter updates available as of September 18, 2020 at 2:06pm

Shelter INFO as a result of Hurricane Laura

Shelter Location

Additional Notes

In LOUISIANA and need shelter due to Laura?

Do not go to TEXAS.

At this location, you will register and be assigned a hotel as one becomes available.

Alexandria Mega Shelter/Reception Center

 8125 Hwy 71 South

Alexandria, LA 71302

Registration in Alexandria is required to qualify and be placed in a hotel shelter.  

ID Required.

Pets can be accommodated.

Do NOT go straight to a hotel.  If you go to a hotel without a shelter placement at the hotel, you will not receive a room and be referred to the Alexandria Mega Shelter /Reception Center.

Louisiana resident currently in a TEXAS shelter?

Those already in TEXAS-sponsored hotels and from a parish with major damage have been offered continued shelter. You can see eligible zip codes for continued sheltering at

Those from parishes with minor damage are asked to return home.

If you are a LA evacuee currently in Texas and still needing shelter, but not in a Texas-sponsored hotel, please go to the Alexandra Reception Center.