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National Gallery Singapore - Access Guide

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Access Guide

March 2025

Interior view of National Gallery Singapore. Full description follows image.

[ Image description starts ]

The atrium of the National Gallery Singapore features an architectural fusion of old and new. Glass walkways intersect the space at different heights, supported by sleek, white Y-shaped steel beams. The walkways contrast with the preserved neoclassical stone façade, which includes large rectangular windows, decorative columns, and carved capitals. Natural light filters in from an expansive glass wall on the left, illuminating both the historic and contemporary design elements.

[ Image description ends ]

Contents

Key to Symbols

About the Access Guide

Planning Your Visit

Key Features

Gallery Membership & Visit Services

Map of the Gallery

Level B2 and B3 Maps

Level B1 and BM Map

Level 1 Map

Level 2 Map

Level 3 Map

Level 4 Map

Level 5 and 4M Map

Level 6 Map

About the Access Guide Collaboration

About Disabled People’s Association

About Levelfield Consultants

Key to Symbols

This section provides clear descriptions of the symbols used on the maps in this guide. Providing both visual and text-based information improves access for anyone who prefers to process visual content alongside text descriptions—including people with low vision who may navigate using a combination of residual sight, magnification, and text-to-speech tools.

        Galleries are marked in blue.

        Education spaces are marked in orange.

        Shop & Dine are areas marked in muted red.

        Museum Services and Special facilities are marked in grey.

        Museum Spaces are marked in black.

        Lifts are marked with an icon with three figures in a rectangle and up and down arrows above.

        Lifts Restricted for Mobility Aid Users are marked with an icon with a wheelchair symbol in a rectangle and up and down arrows above.

        Restrooms are marked with an icon showing male and female figures.

        Baby Changing Rooms are marked with an icon of a seated baby with outstretched arms.

        Accessible Restrooms are marked with an icon of a person in a wheelchair.

        Drinking Fountains are marked with an icon of water spraying from a spout above a bowl-like base.

        Lockers are marked with an icon of a key above a storage unit.

        Automated Doors are marked with an icon of double doors and arrows pointing from centre outward to the left and right.

        Heavy Doors are marked with an icon of an exclamation mark inside a vertical rectangle.

        Ramp and Handrail access is marked with an icon of a person in a wheelchair on a sloped surface with a handrail.

        Ticketing Kiosks are marked with an icon of a vertical touchscreen panel with a small slot.

        Visitor Services Counters are marked with an icon of a lowercase “i” for information.

        Meeting Points are marked with an icon of four arrows pointing inward toward a central dot.

        Assistance Staff is marked with an icon of a single person with a round head and shoulders.

        Stroller and Wheelchair Parking is marked with an icon of a stroller and wheelchair with a letter P in between.

        Wheelchair Loan is marked with an icon of a wheelchair tilted slightly forward.

        Taxi Stand is marked with an icon of a car viewed from the front.

        Car Drop-off Point is marked with an icon of a person standing next to a car.

        Accessible Parking Lot Galleries is marked with an icon of a person in a wheelchair on a blue square background.

        Key Spaces are marked with an icon of a location pin.

        Shopping Areas are marked with an icon of a shopping bag.

        Dining Areas are marked with an icon of a fork and knife side by side.

About the Access Guide

National Gallery Singapore aims to be a progressive art museum that fosters and inspires a thoughtful, creative and inclusive society. This Access Guide aims to help visitors with disabilities, as well as their friends and families, to have a meaningful and comfortable experience at the museum.

In this Access Guide, you will find information to help you plan your trip to National Gallery Singapore. By providing information about the museum’s policies and spaces, we hope you will be better prepared to make decisions about whether the Gallery is accessible to you and your individual needs.

This Access Guide has:

  1. Information on getting to National Gallery Singapore.
  2. General information on the key features and policies at the Gallery.
  3. Detailed plans of each floor with the location of accessible features such as restrooms, lifts, exhibition galleries, places to eat, drink and shop, along with other helpful information you may need to know.
  4. Contact Information for the Gallery’s Community & Access team.

This Access Guide does not have:

  1. Detailed access information about temporary exhibitions. Please refer to the Gallery’s website, call the Gallery at 6271 7000 or e-mail community@nationalgallery.sg for more information.
  2. Detailed access information about places to eat and drink in the Gallery. Please contact the restaurants directly to discuss your access needs. Contact information is available on the Gallery’s website.
  3. Information about areas of the Gallery with restricted access.
  4. Information on access programmes and festivals. Please refer to the “What’s On” section of the Gallery website or e-mail community@nationalgallery.sg for more information.

Planning Your Visit

Before Your Visit

Please consult this Access Guide to plan your visit to the Gallery. If you have questions that are not answered in this Guide, you can email the Community & Access team at community@nationalgallery.sg or call our Visitor Services Helpdesk at 6271 7000 for assistance.

If you are planning a group visit for persons with disabilities, please e-mail community@nationalgallery.sg for assistance, at least six weeks in advance.

Opening Hours*

Daily: 10am to 7pm

The Gallery remains open on Public Holidays and the Eve of Public Holidays. The same opening hours apply.

Admission ends 30 minutes before closing time.

*Opening hours may be revised occasionally due to different circumstances. Visit Gallery's Visitor Information page for the latest information.

Admission

Admission to the Gallery and its exhibitions is free for persons with disabilities and one accompanying caregiver. This applies to both local and foreign visitors and their caregivers.

All visitors to the Gallery will need to go to the Visitor Services Counters and Self-Service Kiosks on site at Level B1 or 1 to obtain a ticket before proceeding with their visit, even if their visit is free.

For Singaporeans and Permanent Residents, a General Admission ticket is free. This ticket does not apply to all exhibitions, and some special exhibitions will require an additional ticket.

Please visit Gallery's Admissions page for more information.

Access Provisions for Groups

If your group requires additional access provisions, please email the Community & Access team at community@nationalgallery.sg at least six weeks before your visit. Access provisions include a guided tour and Singapore Sign Language interpretation for talks, tours and selected programmes. More information about tours that the Gallery offers is available on Gallery’s Tours page.

All tours will begin from the Visitor Services Counter located on Level 1, near the Padang Entrance.

Singapore Sign Language (SgSL) Interpretation

Singapore Sign Language (SgSL) Interpretation is provided for certain tours and programmes. To request a Sign Language interpreter for tours and programmes, please email the Community & Access team at community@nationalgallery.sg at least six weeks before your visit.

Assistance Dogs

The Gallery welcomes all types of Assistance Dogs and their handlers. Visitors with assistance dogs are encouraged to email the Gallery at info@nationalgallery.sg two days in advance for assistance with planning your visit.

Mobility Aids

Manual and motorised wheelchair users are welcome at the Gallery. All exhibition spaces at the Gallery are wheelchair-accessible and all floors are also accessible via lifts.

Do note that there are no available charging points for motorised wheelchairs within the Gallery.

What To Wear

There is no dress code at the Gallery, but the exhibition galleries are climate controlled to conserve the artworks so you may want to bring something warm to wear.

Gallery Etiquette

  1. Food and drinks are not permitted in the galleries and public spaces.
  2. No flash photography or videography in the galleries. The use of selfie sticks, tripods and lighting equipment is not permitted in the galleries.
  3. Please do not touch the artworks. Even clean hands can damage surfaces.
  4. Large bags and bulky items including umbrellas should be stored in lockers located at City Hall Wing, Level B1.
  5. Children must be accompanied by an adult at all times in the Gallery.
  6. Pencil sketching is permitted in the galleries with sketchbooks no larger than 22 × 28cm.
  7. Charcoal, pastel, permanent markers, watercolour and oil paint are not permitted.

Getting to the Gallery

The most convenient and accessible entrance to the Gallery is the Coleman Street Entrance.

By Car:

The entrance to the Gallery’s carpark is located on St Andrew’s Road. The Gallery’s carpark has three accessible parking lots, one on Level B2 and two on Level B3. The accessible parking lots are located close to Lift Lobby B.

The lifts are wheelchair accessible, but please note that you will need to open a heavy manual swing door to access the lift lobby. Lifts from Lift Lobby B will take you to the Visitor Services Counters or the Self-Service Kiosks at Level B1, where you can collect your ticket to visit the Gallery.

By Public Transport:

1. Bus

The most accessible route by bus is via the Art Connector, an accessible sheltered path that leads to the Gallery’s Coleman Street Entrance. There are two bus stops along the Art Connector. Buses that stop at these stations are:

  1. City Hall Station Exit B: 61,124, 145, 166, 174, 174e and 197.
  2. Aft City Hall Station Exit B: 32, 51, 63, 63A, 80, 195, 195A, 851, 851e, 961 and 961M.
2. Taxi

Taxis and other vehicles may use the Coleman Street Entrance to drop-off and pick-up visitors with disabilities.

3. Train

The nearest MRT station is City Hall. Singapore’s MRT network is wheelchair accessible and station staff are trained to provide assistance to commuters with disabilities.

To get to the Art Connector, take the lift at Exit D of City Hall MRT to Exit B, where the Art Connector begins.

Key Features

Lifts

Lift Lobbies A and B are located at the two ends of the City Hall Wing. Both lift lobbies are wide enough for most wheelchairs and mobility aids. When open, the width clearance between the lift doors is approximately 1.09m. Locations of all accessible lifts are detailed in the floorplans available for each level in this Guide.

Escalators

The escalators on all floors have proximity sensors and will start automatically when you go near them. Please be aware that there are no audio prompts before the escalators start.

Baby Changing Rooms

The Gallery has baby changing rooms which are equipped with hot and cold water and a seat. The locations are noted on the floorplans. Please note that the baby changing rooms have step- free access but are not wheelchair accessible.

Accessible Restrooms Overview

Accessible restrooms are mostly located at the City Hall Wing, on every level except Level 6. Most accessible restrooms have automated sliding doors operated by a button near the entrance. Accessible restrooms with manual swing doors are located on Level B1 of the City Hall Wing, and Level 4M of the Supreme Court Wing.

Please note that you will need to open a heavy manual swing door to get to the accessible restroom on Levels 2, 3 and 4 of the City Hall Wing.

All accessible restrooms have an emergency button located below the handrail.

Drinking Fountains

Drinking fountains are located next to the restrooms on most floors. They are available at two different heights at 0.84m with a 0.7m clearance under the fountain, and at 0.97m with a 0.83m clearance.

Admissions and Tickets

Admission is free for visitors with disabilities and one accompanying caregiver. However, you will still need to obtain a ticket. Please approach our staff at Visitor Services Counters on Level 1 for your tickets.

Please note that the Visitor Services Counter is approximately 1.15m high. Counter staff will come out from behind the counter to engage with visitors if required. All lifts are wheelchair accessible.

For more information on ticketing and concessions, please visit Gallery's Admissions page.

Visitor Services Counters

Visitor Services Counters are located at the Coleman Street Entrance, Padang Entrance, and Level B1.

All tours will begin from the Visitor Services Counter located on Level 1, near the Padang Entrance.

Manual Wheelchair Loans

Wheelchairs are available for loan at the Visitor Services Counters located at Coleman Street Entrance, Padang Entrance and Level B1. They are free of charge on a first come, first served basis. Unfortunately, the Gallery cannot personally assist wheelchair users around the building. However, you may approach any of the staff stationed in the galleries for assistance, if needed.

Lockers

The Gallery has lockers to store personal items. They use metal keys and are available at three different heights and sizes. You will need to be able to reach the keys at these heights to use the lockers. The highest locker is about 1.24m high, the middle is about 1.03m high and the lowest ones are placed at a height of 0.2m.

The corridors are well-lit and at 1.13m are wide enough for most wheelchair users.

All lockers require a $1 coin to be operated. Please note that this will be refunded when you retrieve your items.

For access to the lockers after operating hours, please contact Security at 9488 2315 to retrieve your belongings.

Calm Room

The Calm Room is a dedicated space where visitors can rest if they are feeling overstimulated or overwhelmed by their environment. The Calm Room is located at Level B1 of the City Hall Wing, in the Spine Hall.

Gallery Membership & Visit Services

The Gallery’s membership programme is called Gallery Insider. You can become a Gallery Insider by purchasing an annual membership online at the Gallery’s website or in person at the Tours & Programmes Counter located on Level 1, near the Coleman Street Entrance.

Membership Benefits

Gallery Insider benefits include unlimited free entries to all exhibitions, priority booking and discounts on dining, shopping, and ticketed events at the Gallery.

For membership categories, prices and more information, visit Gallery’s Membership page.

Map of the GalleryMap of the whole gallery. Full description follows.

A detailed layout map of the National Gallery Singapore shows two main wings—Supreme Court Wing (left) and City Hall Wing (right)—connected by upper and lower link bridges. The map spans from Level B1 to Level 6. Space labels are color-coded by type. The sections below list the spaces by type and level.

Breakdown by Type of Space:

Galleries (in blue text) in Supreme Court Wing:

Do note that all UOB Southeast Asia Galleries and Dalam Southeast Asia will be temporarily closed until October 2027.

Galleries (in blue text) in City Hall Wing:

Education (in orange text)

Dining and Retail (in red text) all in City Hall Wing

Museum Services and Special Facilities (in grey text)

Museum Spaces (in black text)

Museum Entrances and Access Points (in black text)

Breakdown by Level:

Level B1 (Supreme Court Wing)

  1. Concourse Gallery.
  2. The Imagination Gallery.

Level B1 (City Hall Wing):

  1. The Ngee Ann Kongsi Concourse Gallery.
  2. The Spine Hall.
  3. Y-Lab.
  4. Calm Room.
  5. Auditorium Anteroom.
  6. The Ngee Ann Kongsi Foyer and Auditorium.
  7. Seminar Rooms.

Level 1 Supreme Court Wing:

  1. Supreme Court Foyer.
  2. Parliament Place Entrance.

Level 1 Link (Connect both wings)

  1. Padang Atrium.
  2. Padang Entrance.
  3. Supreme Court Lane Entrance.

Level 1 City Hall Wing:

  1. Keppel Centre for Art Education.
  2. Bakery Brera.
  3. City Hall Foyer.
  4. The Gallery Store by ABRY.
  5. City Hall Courtyard.
  6. Coleman Street Entrance.

Level 1 Entrances:

  1. Parliament Place Entrance, Padang Entrance, Supreme Court Lane Entrance, Coleman Street Entrance.

Level 2 (City Hall Wing Only):

  1. DBS Singapore Galleries 1 to 3.
  2. Singapore Courtyard.
  3. National Kitchen by Violet Oon Singapore.

Level 3 Supreme Court Wing:

  1. Dalam Southeast Asia.
  2. UOB Southeast Asia Galleries 1 to 10.
  3. Rotunda Library and Archive.

Level 3 City Hall Wing:

  1. Singtel Special Exhibition Galleries 1 to 3.
  2. City Hall Chamber.

Level 4 Supreme Court Wing:

  1. UOB Discovery Space.
  2. UOB Southeast Asia Gallery 11.

Level 4 City Hall Wing:

  1. Level 4 Gallery.
  2. ArchiGalleries 1 and 2.
  3. Wu Guanzhong Gallery.

Level 4M (Supreme Court Wing only):

  1. Supreme Court Terrace.

Level 5 Supreme Court Wing:

  1. Glass Room.
  2. UOB Southeast Asia Galleries 12 to 14.
  3. UOB Theatrette.

Level 5  City Hall Wing:

  1. Ng Teng Fong Roof Garden Gallery.
  2. Studios.

Level 6 (City Hall Wing only):

  1. Padang Deck.
  2. Coleman Deck.

Upper Link Bridge

This bridge connects Level 4M of the Supreme Court Wing with Level 4 of the City Hall Wing. Please note that the bridge slopes up from the City Hall Wing towards the Supreme Court Wing.

Lower Link Bridge

This bridge connects Level 3 of the Supreme Court Wing to Level 3 of the City Hall Wing. Please note that the bridge slopes down from the City Hall Wing towards the Supreme Court Wing.

Accessibility at the Link Bridges

There are automated doors before the Link Bridges. The Link Bridges provide step-free access between the Gallery’s City Hall and Supreme Court Wings.

Level B2 and B3 Maps

Level B2 Map

Level B2 map. Full description available after Level B3 map.

Level B3 Map

Level B3 Map. Full description follows.

B2 B3 Overview

Levels B2 and B3 serve as underground carparks spanning the full width of both the Supreme Court Wing and the City Hall Wing.

Both levels follow a similar layout with a one-way driving loop and clearly marked directional arrows. Parking lots are arranged along both sides of the circulation lanes, with designated accessible parking bays located near Lift Lobby B on each level.

More information is provided in the following sections.

B2 B3 Accessibility

B2 and B3 Accessible Restrooms

There are no accessible restrooms at Levels B2 and B3.

Accessible Parking Lots

There is an accessible parking lot on Level B2 and two more accessible parking lots at Level B3. All three lots are located close to Lift Lobby B, which is wheelchair accessible. Please note that you will need to open a heavy manual swing door to get to the lift lobby.

Carpark Opening Times

The carpark is open from 7am to 1am.

Electric Vehicle (EV) Charging Station

EV charging is available at Level B3. Please note that fees apply.

B2 B3 Other Information

The Cashcard Top-up Machine is located at Level B2, by Lift Lobby B.

Entrance to the carpark is on St. Andrew’s Road and is accessed from Coleman Street.

Please note that there are no pedestrian pathways in the carpark so please take care when proceeding to the lift lobbies.

Level B1 and BM Map

Level B1 and BM Map. Full description follows.

B1 BM Overview

The B1 and BM levels are organized into two primary sections: the Supreme Court Wing on the left and the City Hall Wing on the right.

In the Supreme Court Wing (B1 level), visitors will find the Imagination Gallery and Concourse Gallery, both located near Lift Lobby D and adjacent to the Padang Atrium.

In the City Hall Wing (B1 level), the central feature is The Ngee Ann Kongsi Concourse Gallery, accompanied by the Y-Lab, Y-Lab Workshop, Calm Room, First Aid, and the Auditorium Anteroom. The Spine Hall runs through the centre of this wing, separating the public areas from the office spaces.

At the far end of the City Hall Wing is the Ngee Ann Kongsi Auditorium and its Foyer, located at the BM (Basement Mezzanine) level. Adjacent Seminar Rooms are also part of this mezzanine area.

This level connects directly to the Padang Atrium, enabling circulation between both wings. Carparks on Levels B2 and B3 are accessible via Lift Lobbies A and B only.

More details on galleries, learning spaces, and auditorium facilities are provided in the following sections.

B1 BM Facilities

  1. Lift Lobbies (Both Wings).
  1. Lobby D (Supreme Court Wing): Beside The Imagination Gallery.
  2. Lobby B (City Hall Wing): At Padang Atrium, next to Visitor Services Counter.
  3. Lobby A (City Hall Wing): Near The Ngee Ann Kongsi Auditorium Foyer and Seminar Rooms.
  1. Restrooms (City Hall Wing Only).
  1. At the start of the Spine Hall entering from the Padang Atrium, behind the First Aid Room.
  2. Near Lift Lobby A, Auditorium Foyer.
  1. Accessible Restrooms (City Hall Wing Only).
  1. Co-located with restroom facilities in both wings.
  1. Baby Changing Rooms (City Hall Wing Only).
  1. Co-located with the restroom near Lift Lobby A, Auditorium Foyer.
  1. Drinking Fountains (City Hall Wing Only).
  1. Co-located with restroom facilities in both wings.
  1. Ticketing Kiosk (City Hall Wing).
  1. Near Lift Lobby A at the Auditorium Foyer.
  1. Visitor Services Counter (City Hall Wing).
  1. At Padang Atrium, next to Lift Lobby B.
  1. Meeting Point (City Hall Wing).
  1. At Padang Atrium, close to the Visitor Services Counter.
  1. Wheelchair Loan (City Hall Wing).
  1. Available at Visitor Services Counter at Padang Atrium near Lift Lobby B.
  1. Lockers (City Hall Wing).
  1. Beside Padang Atrium, close to Lift Lobby B.
  1. First Aid (City Hall Wing).
  1. Next to Y-Lab Workshop, near The Ngee Ann Kongsi Concourse Gallery, at the start of the Spine Hall entering from the Padang Atrium.

B1 BM Things to do

  1. Concourse Gallery.
  2. The Imagination Gallery.
  3. The Ngee Ann Kongsi Auditorium.
  4. The Ngee Ann Kongsi Concourse Gallery.
  5. The Spine Hall.

B1 BM Accessibility

B1 Access to Carparks

Carparks at City Hall Wing, Levels B2 and B3 accessible via Lift Lobbies A and B only.

B1 Accessible Restrooms

There are accessible restrooms near Lift Lobby A and opposite Lift Lobby B. Both accessible restrooms have manual swing doors.

B1 Visitor Services Counter

All visitors will need to obtain a ticket from the Visitor Services Counter, even if their visit is free. Admission is free for persons with disabilities and one accompanying caregiver. The Visitor Services Counter is near Lift Lobby B.

Although the counter is high, at approximately 1.15m, staff will step out from behind the counter to engage with visitors of shorter stature or wheelchair users, if required.

Manual wheelchairs are available for loan at this Visitor Services Counter.

B1 Lockers (City Hall Wing)

The Gallery has lockers to store personal items. They use metal keys and are available at three different heights and sizes. You will need to be able to reach the keys at these heights to use the lockers. The highest locker is about 12.38m high, the middle is about 1.03m high and the lowest ones are placed at a height of 0.2m. The corridors are well-lit and at 1.13m are wide enough for most wheelchair users. All lockers require a $1 coin to be operated. Please note that this will be refunded when you retrieve your items.

For access to the lockers after operating hours, please contact Security at 9488 2315 to retrieve your belongings.

B1 Calm Room (City Hall Wing)

The Calm Room is a dedicated space where visitors can rest if they are feeling overstimulated or overwhelmed by their environment. The Calm Room is located at Level B1 of the City Hall Wing, in the Spine Hall. Entrance is an automated door.

B1 The Ngee Ann Kongsi Concourse Gallery (City Hall Wing)

There is step-free access to the gallery.

B1 The Ngee Ann Kongsi Auditorium (City Hall Wing) (B1 and BM)

The Auditorium can be accessed from Levels BM and B1. Wheelchair user access is from Level BM only.

B1 and BM Other Information

The Cashcard Top-Up machine is located near The Ngee Ann Kongsi Auditorium Foyer, opposite the restrooms.

Level 1 Map

Level 1 Map. Full description follows.

L1 Overview

Level 1 is organized into two primary sections: the Supreme Court Wing on the left and the City Hall Wing on the right.

The Supreme Court Foyer is centrally located within the Supreme Court Wing. This wing can be accessed directly via the Parliament Place Entrance and the Supreme Court Foyer Entrance.

The City Hall Foyer lies in the centre of the City Hall Wing. This wing can be accessed directly via the Coleman Street Entrance, which is located beside the City Hall Courtyard.

The Padang Entrance and Supreme Court Lane Entrance are centrally positioned and open into the Padang Atrium, a large shared space that connects both wings and allows movement between them.

More details on the individual spaces and facilities are provided in the following sections.

L1 Facilities

  1. Lift Lobbies.
  1. Lobby D (Supreme Court Wing): Extreme end of the wing as you enter through Supreme Court Foyer Entrance, beyond the Foyer.
  2. Lobby E (Supreme Court Wing): To the right of the Supreme Court Foyer Entrance as you enter.
  3. Lobby F (Supreme Court Wing): To the left of the Supreme Court Foyer Entrance as you enter.
  4. Lobby A (City Hall Wing): To the right on the Coleman Street Entrance as you enter.
  5. Lobby B (City Hall Wing): Beside the Keppel Centre for Art Education on the end nearer to the Padanag Atrium.
  1. Restrooms (Both Wings).
  1. Supreme Court Wing: Near Lift Lobby D.
  2. City Hall Wing: Behind Lift Lobby B.
  3. City Hall Wing: Inside Keppel Centre for Art Education.
  4. Behind Lift Lobby A near Coleman Street Entrance (Ladies only).
  1. Accessible Restrooms (Both Wings).
  1. Co-located with all restroom facilities in both wings.
  1. Baby Changing Rooms (Both Wings).
  1. Co-located with restroom facility at Supreme Court Wing: Near Lift Lobby D.
  2. Co-located with restroom facility at City Hall Wing: Inside Keppel Centre for Art Education.
  1. Drinking Fountains (Both Wings).
  1. Co-located with all restroom facilities in both wings.
  1. Ramp and Handrail (Supreme Court Wing) .
  1. At Parliament Place Entrance.
  2. At Corridor to Padang Atrium.
  1. Ticketing Kiosk (Both Wings).
  1. Supreme Court Wing: Near Lift Lobby D.
  2. City Hall Wing: Three around City Hall Courtyard.
  1. Visitor Services Counter (Both Wings).
  1. Supreme Court Wing: Padang Atrium toward Supreme Court Lane Entrance.
  2. City Hall Wing: Two in Keppel Centre for Art Education.
  3. City Hall Wing: In City Hall Courtyard.
  1. Assistance Staff (Both Wings).
  1. Supreme Court Wing: with Visitor Services Counter at Padang Atrium toward Supreme Court Lane Entrance.
  2. City Hall Wing: with Visitor Services Counter in City Hall Courtyard.
  1. Stroller & Wheelchair Parking (City Hall Wing only).
  1. At Visitor Services Counter inside Keppel Centre for Art Education, near the City Hall Foyer.
  1. Wheelchair Loan (Both Wings).
  1. Supreme Court Wing: with Visitor Services Counter at Padang Atrium toward Supreme Court Lane Entrance.
  2. City Hall Wing: with Visitor Services Counter in City Hall Courtyard.

L1 Things to do

  1. Keppel Centre for Art Education.
  2. The Gallery Store by ABRY.
  3. Bakery Brera.
  4. Kopi 1930 & Twenty Eight Cafe.

L1 Accessibility

L1 Accessible Restrooms

There are three accessible restrooms in the City Hall Wing: near Lift Lobby A, near Lift Lobby B, and in the Keppel Centre for Art

Education. All three accessible restrooms have automated doors.

There is an accessible restroom in the Supreme Court Wing near Lift Lobby D. The accessible restroom has an automated door.

L1 Visitor Services Counters

  1. Coleman Street Entrance (City Hall Courtyard)
  1. The Visitor Services Counter is approximately 1.15m high.
  1. Padang Entrance
  1. The Visitor Services Counter is approximately 1.15m high. 
  2. Please note that there are gentle slopes on the floor around this Visitor Services Counter. 
  3. Staff will step out from behind the counter to engage with visitors of smaller stature or wheelchair users, if required.

Manual wheelchairs are available for loan at both these Visitor Services Counters.

L1 Drop Off and Pick Up

The most convenient and accessible entrance to the Gallery is the Coleman Street Entrance at the City Hall Wing. The taxi and car drop off at this entrance is sheltered and has step-free access.

This entrance is open from 9am till 1am.

L1 Holding Cells and Foundation Stone (Supreme Court Wing)

Please note there is no step-free access to the Holding Cells and Foundation Stone at Supreme Court Foyer.

L1 Keppel Centre for Art Education (City Hall Wing)

  1. Daily: 10am to 12.30pm, 1pm to 3.30pm, 4pm to 7pm.
  2. Admission ends 30 minutes before closing time.
  3. Opening hours may be revised occasionally due to changing circumstances. Please visit Gallery's Keppel Centre page for the latest information.

Keppel Centre for Art Education is a children and family-friendly facility in the Gallery. Admission to this space is free for all visitors to the Gallery.

The Centre is located in the City Hall Wing. From Coleman Street Entrance, head past the Visitor Services Counter and City Hall Courtyard. The entrance to the Centre is located on the left. The exit is located by Lift Lobby B.

Please note that there are manual glass doors at both the entrance and exit. If necessary, there are staff nearby who can provide assistance.

The Keppel Centre has seven activity areas, which all have step-free access from a common Corridor.

The installations in the Centre are changed periodically. Please visit Gallery's Keppel Centre page for more information and a detailed advisory.

L1 Places to Eat and Drink

Bakery Brera (City Hall Wing) has step-free access. The seats are not fixed and can be moved to accommodate wheelchair users. The lower tables are 0.75m high while the cafeteria counter is approximately 1m high.

Gilmore & Damian D’Silva (Supreme Court Wing) has step-free access. Please contact the restaurant directly to discuss your access needs.

Kopi 1930 & Twenty Eight Cafe (City Hall Wing) has step-free access. The seats are not fixed and can be moved to accommodate wheelchair users. The lower tables are 0.72m high while the cafeteria counter is approximately 1.02m high.

Odette (Supreme Court Wing) has step-free access. Please contact the restaurant directly to discuss your access needs.

Rempapa (Supreme Court Wing) has step-free access. The seats are not fixed and can be moved to accommodate wheelchair users. The tables are 0.77m high while the cafeteria counter is approximately 1.12m high.

L1 Places to Shop

The Gallery Store by ABRY (City Hall Wing) has step-free access. The displays are at various heights and many are at a comfortable height for wheelchair users and visitors of smaller stature. The distance between the displays varies but many areas are wide enough for most wheelchair users to pass through and reach the items on sale. The cashier counter is approximately 1.07m high.

For the latest updates on our Shopping & Dining outlets, please visit Gallery's 'Dine and Shop' page.

Level 2 Map

Level 2 Map. Full description follows.

L2 Overview

Level 2 is organized into two primary sections: the Supreme Court Wing on the left and the City Hall Wing on the right.

The Supreme Court Wing on this level is currently unprogrammed and does not contain visitor-accessible spaces.

The City Hall Foyer lies at the centre of the City Hall Wing, with key gallery and dining spaces arranged around it. Just beside the foyer is the Singapore Courtyard, which provides a light-filled central space anchoring this level of the wing.

This level features three main gallery spaces — DBS Singapore Gallery 1 to 3 — alongside Dalam Singapore and the restaurant National Kitchen by Violet Oon Singapore.

More details on the individual galleries and facilities are provided in the following sections.

L2 Facilities

  1. Lift Lobbies (City Hall Wing only).
  1. Lobby A: Beside DBS Singapore Gallery 3.
  2. Lobby B: Beside Singapore Courtyard and DBS Singapore Gallery 1.
  1. Restrooms (City Hall Wing only).
  1. Behind Lift Lobby A and Lift Lobby B.
  1. Accessible Restrooms (City Hall Wing only).
  1. Co-located with all restroom facilities near Lift Lobby A and B.
  1. Baby Changing Rooms (City Hall Wing only).
  1. Co-located with all restroom facilities near Lift Lobby A and B.
  1. Drinking Fountains (City Hall Wing only).
  1. Co-located with all restroom facilities near Lift Lobby A and B.
  1. Ticketing Kiosk (City Hall Wing only).
  1. Located beside Lift Lobby A.

L2 Things to do

  1. DBS Singapore Gallery 1 to 3.
  2. Dalam Singapore.
  3. National Kitchen by Violet Oon Singapore.

L2 Accessibility

L2 Accessible Restrooms

There are accessible restrooms near Lift Lobby A and Lift Lobby B of the City Hall Wing. Both accessible restrooms have automated doors.

Please note that you will need to open a heavy manual swing door to get to the

accessible restrooms.

L2 DBS Singapore Gallery 1 to 3 and Dalam Singapore (City Hall Wing)

There is step-free access to all three galleries.

Please note that the accessible entrance for Gallery 1 is located at the exit, near Lift Lobby B.

L2 Places to Eat and Drink

National Kitchen by Violet Oon Singapore (City Hall Wing) has step-free access.

Please contact the restaurant directly to discuss accessibility needs.

Level 3 Map

Level 3 Map. Full description follows.

L3 Overview

Level 3 is organized into two primary sections: the Supreme Court Wing on the left and the City Hall Wing on the right.

The Supreme Court Foyer lies at the heart of the Supreme Court Wing and is surrounded by UOB Southeast Asia Gallery 1 to 10 and the Rotunda Library and Archive.

The City Hall Wing features the City Hall Foyer at its centre, flanked by three major exhibition areas: Singtel Special Exhibition Galleries 1, 2, and 3. The City Hall Chamber sits between the foyer and the full length Gallery 1, providing a central architectural anchor.

A Lower Link Bridge with automatic doors on each end connects the two wings on this level, enabling direct movement between the Supreme Court and City Hall Wings.

More details on the individual galleries and facilities are provided in the following sections.

L3 Facilities

  1. Lift Lobbies.
  1. Lobby E (Supreme Court Wing): To the right from the Supreme Court Balcony entering the Foyer.
  2. Lobby F (Supreme Court Wing):  To the left from the Supreme Court Balcony entering the Foyer, near the entrance to Dalam Southeast Asia.
  3. Lobby A (City Hall Wing): Between entrances of Singtel Special Exhibition Gallery 1 and Gallery 2,  at the end of the wing furthest the Lower Link Bridge.
  4. Lobby B (City Hall Wing): Beside Lower Link Bridge, next to Singtel Special Exhibition Gallery 1.
  1. Restrooms (City Hall Wing Only).
  1. Behind Lift Lobby A and Lift Lobby B.
  1. Accessible Restrooms (City Hall Wing only).
  1. Co-located with all restroom facilities near Lift Lobby A and B.
  1. Baby Changing Rooms (City Hall Wing only).
  1. Co-located with all restroom facilities near Lift Lobby A and B.
  1. Drinking Fountains (City Hall Wing only).
  1. Co-located with all restroom facilities near Lift Lobby A and B.
  1. Ticketing Kiosk (Both Wings).
  1. Supreme Court Wing: Near Lift Lobby E.
  2. City Hall Wing: Near Lift Lobby B and Lift Lobby A.

L3 Things to do

  1. Rotunda Library & Archive.
  1. Monday to Friday 10am to 12.30pm, 2 to 5pm.
  2. Closed on Public Holidays.
  3. Opening hours may be revised occasionally due to changing circumstances. Please visit Gallery's Visitor Information page for the latest information.
  1. Singtel Special Exhibition Gallery 1 to 3.
  2. UOB Southeast Asia Gallery 1 to 10.
  3. Dalam Southeast Asia.

L3 Accessibility

L3 Accessible Restrooms

There are accessible restrooms near Lift Lobby A and Lift Lobby B of the City Hall Wing. Both accessible restrooms have automated doors.

Please note that you will need to open a heavy manual swing door to get to the

accessible restrooms.

There is no restroom cluster in the Supreme Court Wing on Level 3.

L3 Lower Link Bridge

The Lower Link Bridge provides step-free access between Level 3 of the Supreme Court Wing and Level 3 of the City Hall Wing. The bridge slopes down from the City Hall Wing, and is accessed via automated doors.

L3 Rotunda Library & Archive (Supreme Court Wing)

There is step-free access to the Rotunda Library & Archive. The entrance and exit are located opposite UOB Southeast Asia Gallery 6. There is a manual door and a staff nearby to provide assistance, if needed.

Do note that the Rotunda Library & Archive will be temporarily closed until October 2027.

L3 Singtel Special Exhibition Gallery 1 to 3 (City Hall Wing)

There is step-free access to all three galleries.

Please note that all three galleries have two sets of heavy manual glass doors at the main entrance and at the exit. There are staff stationed in the galleries to provide assistance, if needed.

L3 UOB Southeast Asia Gallery 1 to 10 and Dalam Southeast Asia (Supreme Court Wing)

There is step-free access to all the galleries.

Please note that there are heavy manual glass doors at the entrance near Supreme Court Foyer. There are staff stationed in the galleries to provide assistance, if needed.

There are two sets of heavy manual glass doors to enter and exit Dalam Southeast Asia. There are staff stationed in the gallery to provide assistance, if needed.

Do note that all UOB Southeast Asia Galleries and Dalam Southeast Asia will be temporarily closed until October 2027.

L3 Chief Justice’s Chamber and Office (Supreme Court Wing)

There is step free access to the Chief Justice’s Chamber and Office from the galleries at Supreme Court Wing and Lower Link Bridge from City Hall Wing.

Do note that the Chief Justice’s Chamber and Office will be temporarily closed until October 2027.

L3 City Hall Chamber (City Hall Wing)

There is step-free access and the door is open during Gallery opening hours.

L3 Other Information

Level 4 Map

Level 4 Map. Full description follows.

L4 Overview

Level 4 is organized into two primary sections: the Supreme Court Wing on the left and the City Hall Wing on the right.

In the Supreme Court Wing, this level includes two key spaces: UOB Southeast Asia Gallery 11 and the UOB Discovery Space. These areas are accessible via Lift Lobbies E and F, as well as from adjacent levels through stairs and the Upper Link Bridge.

The City Hall Wing includes the City Hall Foyer, with major exhibition spaces arranged around it. These include the Level 4 Gallery, the Wu Guanzhong Gallery, and two smaller spaces — ArchiGallery 1 and ArchiGallery 2 — located toward the upper corners of the wing. The City Hall Chamber Mezzanine sits centrally within the layout.

The Upper Link Bridge provides direct access between the two wings, connecting the Supreme Court Wing to Lift Lobby B in the City Hall Wing.

More details on the individual galleries and facilities are provided in the following sections.

L4 Facilities

  1. Lift Lobbies.
  1. Lobby F (Supreme Court Wing): Beside UOB Southeast Asia Gallery 11.
  2. Lobby E (Supreme Court Wing): Inside UOB Discovery Space.
  3. Lobby A (City Hall Wing): Beside ArchiGallery 2, at the end of the wing furthest from the Upper Link Bridge.
  4. Lobby B (City Hall Wing): Beside ArchiGallery 1, near Upper Link Bridge.
  1. Restrooms (City Hall Wing Only).
  1. Behind Lift Lobby A and Lift Lobby B.
  1. Accessible Restrooms (City Hall Wing only).
  1. Co-located with all restroom facilities near Lift Lobby A and B.
  1. Baby Changing Rooms (City Hall Wing only).
  1. Co-located with all restroom facilities near Lift Lobby A and B.
  1. Drinking Fountains (City Hall Wing only).
  1. Co-located with all restroom facilities near Lift Lobby A and B.
  1. Ticketing Kiosk (City Hall Wing).
  1. Beside Lift Lobby A, near ArchiGallery 2, at the end of the wing furthest from the Upper Link Bridge.
  2. Beside Lift Lobby B, near ArchiGallery 1, near Upper Link Bridge.

L4 Things to do

  1. ArchiGallery 1 and 2.
  2. Level 4 Gallery.
  3. Wu Guanzhong Gallery.
  4. UOB Discovery Space.
  5. UOB Southeast Asia Gallery 11.

L4 Accessibility

L4 Accessible Restrooms

There are accessible restrooms near Lift Lobby A and Lift Lobby B of the City Hall Wing. Both accessible restrooms have automated doors.

Please note that you will need to open a heavy manual swing door to get to the accessible restrooms.

There is no restroom cluster in the Supreme Court Wing on Level 4.

L4 Upper Link Bridge

The Upper Link Bridge provides step-free access between Level 4M of the Supreme Court Wing and Level 4 of the City Hall Wing. The bridge slopes up gently from the City Hall Wing towards the Supreme Court Wing, and is accessed via automated doors.

L4 Access to the Rotunda Dome (Supreme Court Wing)

There is an accessible lift on Level 4 that takes you to Levels 4M and 5 as well as the Rotunda Dome. For assistance with using the lift, please contact Gallery security at 9488 2315.

L4 ArchiGallery 1 and 2 (City Hall Wing)

There is step-free access to the galleries.

Please note that some of the exhibits in ArchiGallery 1 have steps in front of them and may not be accessible to all visitors.

Level 4 Gallery (City Hall Wing)

There is step-free access to the gallery.

Please note that there are two sets of heavy manual glass doors at the entrance. There are staff stationed inside the gallery to provide assistance, if needed.

L4 UOB Discovery Space (Supreme Court Wing)

This is accessible from

There is step-free access to the gallery.

Please note that there are two sets of doors at the entrance. There are staff nearby to provide assistance, if needed.

L4 UOB Southeast Asia Gallery 11 (Supreme Court Wing)

This is is accessible from

Wheelchair access is only available via Lift Lobby F.

Please note that there are heavy manual glass doors at the entrance. There are staff nearby to provide assistance, if needed.

Do note that all UOB Southeast Asia Galleries and Dalam Southeast Asia will be temporarily closed until October 2027.

L4 Wu Guanzhong Gallery (City Hall Wing)

There is step-free access to the gallery.

Level 5 and 4M Map

Level 5 and 4M Map. Full description follows.

L5 and 4M Overview

Level 5 (which includes the 4M mezzanine level) is organized into two primary sections: the Supreme Court Wing on the left and the City Hall Wing on the right.

In the Supreme Court Wing, this level houses a continuation of the UOB Southeast Asia Gallery, spanning Galleries 12, 13, and 14, along with the UOB Theatrette and the Glass room. The Rotunda Dome and Supreme Court Terrace provide a central architectural feature at Level 4M accessible via stairs or life restricted for mobility aid users. This wing is accessible via Lift Lobbies E and F and connects to Level 4 of the City Hall Wing via the Upper Link Bridge.

In the City Hall Wing, the focal point is the Ng Teng Fong Roof Garden Gallery, located near the centre of the floor. A series of studios is located along the far east end of the wing. This wing is accessible via Lift Lobbies A and B and includes several internal staircases connecting to lower levels.

More details on the individual galleries and facilities are provided in the following sections.

L5 and 4M Facilities

  1. Lift Lobbies.
  1. Lobby F (Supreme Court Wing): Beside UOB Southeast Asia Gallery 12 and 13.
  2. Lobby E (Supreme Court Wing): Between UOB Southeast Asia Gallery 14 and UOB Theatrette.
  3. Lobby A (City Hall Wing): Near Studios,  at the end of the wing furthest from the Upper Link Bridge.
  4. Lobby B (City Hall Wing): Beside Upper Link Bridge.
  1. Lift Restricted for Mobility Aid Users (Supreme Court Wing Only).
  1. Gives access between Level 4M and 5.
  1. Restrooms (Both Wings)
  1. Supreme Court Wing L4M beside restricted lift
  2. City Hall Wing: Behind Lift Lobby A, near Studios, at the end of the wing furthest from the Upper Link Bridge.
  3. City Hall Wing: Behind Lift Lobby B, beside Upper Link Bridge.
  4. City Hall Wing: Beyond the Studios, at the end opposite Lift Lobby A, after a heavy door.
  1. Accessible Restrooms (Both Wings).
  1. Co-located with all restroom facilities.
  1. Baby Changing Rooms (City Hall Wing).
  1. Co-located with restroom facilities near Lift Lobby A and B.
  1. Drinking Fountains (Both Wings).
  1. Co-located with restroom facilities near Lift Lobby A and B.
  1. Ramp and Handrail (Both Wings).
  1. Supreme Court Wing: At the base of the linkbridge and leads up to UOB Discovery Space.
  2. City Hall Wing: At Ng Teng Fong Roof Garden Gallery access points.

L5 and L4M Things to do

  1. Ng Teng Fong Roof Garden Gallery.
  2. UOB Southeast Asia Gallery 12 to 14.

L5 and L4M Accessibility

L5 Accessible Restrooms

There are three accessible restrooms on Level 5 of the City Hall Wing: near Lift Lobby A, near Lift Lobby B and Studios.

There is an accessible restroom on Level 4M of the Supreme Court Wing, next to the lift restricted for mobility aid users. The accessible restroom has a manual swing door.

There is no restroom cluster on Level 5 of the Supreme Court Wing for visitors to the UOB Southeast Asia Gallery.

L5 Upper Link Bridge

The Upper Link Bridge provides step-free access between Level 4M of the Supreme Court Wing and Level 4 of the City Hall Wing. The bridge slopes up gently from the City Hall Wing towards the Supreme Court Wing, and is accessed via automated doors.

Please note there is no link bridge on Level 5 between the City Hall and Supreme Court Wings.

L5 Ng Teng Fong Roof Garden Gallery (City Hall Wing)

The Ng Teng Fong Roof Garden Gallery is an open-air area. There are two ramps that lead up to the Ng Teng Fong Roof Garden Gallery. Please note that the ramps are not sheltered.

L5 UOB Southeast Asia Gallery 12 to 14 (Supreme Court Wing)

There is step-free access to all three of the galleries. The galleries can be directly accessed via Lift Lobbies E and F. The entrance to UOB Southeast Asia Gallery on Level 5 has automated glass doors.

There is an accessible lift which operates between Levels 4, 4M and 5, located outside the entrance of the galleries. For assistance with using the lift, please contact Gallery security at 9488 2315.

Do note that all UOB Southeast Asia Galleries and Dalam Southeast Asia will be temporarily closed until October 2027.

L5 Reflecting Pool (City Hall Wing)

The Reflecting Pool is an open-air area with step-free access around the pool. Please note that not all of the walkways are sheltered.

L5 Studios (City Hall Wing)

There is step-free access to the Studios. Please contact the Gallery directly to discuss accessibility needs.

L5 UOB Theatrette (Supreme Court Wing)

Please note there is no step-free access to the seating area. However, the screen is visible from Level 5 of the UOB Southeast Gallery.

L5 Places to Eat and Drink

Seoul & So (City Hall Wing) has step-free access. Please contact the restaurant directly to discuss your access needs.

Level 6 Map

Level 6 Map. Full description follows.

L6 Overview

Level 6 is organized into two primary sections: the Supreme Court Wing on the left and the City Hall Wing on the right.

The Supreme Court Wing is unprogrammed on this level and does not contain any visitor-accessible areas.

The City Hall Wing features two outdoor observation areas: the Padang Deck, located along the front facing the Padang, and the Coleman Deck, located near the Coleman Street side of the building. This level provides elevated views and access to open-air spaces.

Access to this level is available via Lift Lobby A, and internal staircases connect it to lower floors.

More details on these decks and visitor amenities are provided in the following sections.

L6 Facilities

Lift Lobbies.

Lobby A (City Hall Wing): Beside Coleman Deck.

L6 Things to do

  1. Coleman Deck.
  2. Padang Deck.

L6 Accessibility

L6 Accessible Restrooms

There is no restroom cluster on Level 6.

L6 Coleman Deck (City Hall Wing)

The Coleman Deck is an open-air area with panoramic views that is accessible via Lift 1 of Lift Lobby A.

L6 Padang Deck (City Hall Wing)

There is step-free access to the Padang Deck from the Coleman Deck.

About the Access Guide Collaboration

Development of Access Guide and Inclusive Customer Training

National Gallery Singapore collaborated with Disabled People’s Association (DPA) and Levelfield Consultants over a six-month period to produce an Access Guide. This guide aims to provide visitors with disabilities with the information they might need to plan their visit to the museum.

After Levelfield Consultants conducted an initial accessibility audit of the Gallery, Levelfield Consultants and DPA produced the

Access Guide. The Guide was validated by DPA Inclusion Ambassadors—DPA members with disabilities—to make sure that it was

easy to understand and helpful to visitors with disabilities.

DPA Inclusion Ambassadors also provided training for Gallery staff and volunteers on how to better understand the needs of visitors with disabilities. The Inclusion Ambassadors were able to share their diverse lived experiences of various disabilities, and coached customer service staff on how to use the Access Guide. National Gallery Singapore is thankful for the opportunity to work with DPA and Levelfield Consultants to ensure that our art, exhibitions, and offerings are accessible and inclusive

About Disabled People’s Association

DPA Logo

Disabled People’s Association (DPA) is Singapore’s only cross-disability non-profit organisation. We represent the disability community, working to build a fairer society where everyone can participate in all aspects of life from education to employment and access to social integration.

What we do

A Voice of Our Own: We are an organisation for people with disabilities run by people with disabilities. We listen to the needs of all persons with disabilities in Singapore, their allies, carers and other social service organisations that provide essential services and we ensure their needs are represented at a national level. We provide a platform for all people with disabilities to speak up and ensure their voices are heard.

How we do it

We help the disability community have a voice in society by working with decision-makers in political, commercial and educational institutions so that no decision that impacts them is made without them. We also provide training, consultancy and education for both people with disabilities and the public, so we can work together to create an inclusive, accessible society we are all proud of.

DPA Inclusion Ambassador Programme

Inclusion Ambassadors are our members with disabilities who are trained and paid by DPA to effectively engage with public to raise awareness and promote inclusion of people with disabilities at various outreach events. Our Inclusion Ambassadors uphold the mission of DPA and promote self-advocacy. Inclusion Ambassadors engage participants from different walks of life. These ambassadors interact with participants and share their powerful insights and lived experiences in an interesting and constructive way. Through the experiential activities and interaction, Inclusion Ambassadors help the participants to gain confidence in interacting with persons with disabilities to be more proactive in promoting inclusion and improve accessibility.

Website: www.dpa.org.sg.

Facebook: Disabled People’s Association.

Instagram: @dpa.sg.

About Levelfield Consultants

Levelfield Consultants Logo with tagline redefining access for all is our business

LevelField Consultants advocates and promotes the need for an environment that is accessible, safe and inclusive for persons of all ages and abilities. In addition, we strive to improve the level of awareness about the need for a friendly and conducive built environment to promote the social inclusion of all in particular people with disabilities and the elderly.

What we do

LevelField Consultants conducts access audits and provides advice and recommendations to developers, architects, town planners, facility managers, service providers and businesses to improve accessibility and achieving universal design while ensuring compliance of the Code on Accessibility in the Built Environment.

Through our trained and experienced access auditors, LevelField Consultants capitalises on this knowledge to explain the hows and whys of accessibility in a functional and practical manner.

LevelField Consultants also conducts accessibility and universal design training and is the only known accessibility consultancy in Singapore. It champions an inclusive built environment.

Website: www.levelfield.com.sg