Milverton & Fitzhead Magazine

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Events:  Events &  Calendar



We are open for business as usual…..

In light of recent reports of national reduction in people seeking help from their GP practice: we would like to remind all our patients that we are here to help you and operating at normal capacity.

If patients have any concerns or medical problems – please telephone the Surgery rather than delay seeking advice and treatment. Our clinical team is fully staffed and ready to deal with any patient enquiries.

We want to make sure that patients are receiving the fullest level of care – therefore please continue to access patient services as you would normally.

During this Coronavirus period we are asking patients to telephone the surgery in the first instance rather than walk-in to request an appointment. Following your telephone call – you will be put in touch with a member of the clinical team who will decide how best to deal with your request. If you have any concerns about visiting the Surgery due to coronavirus – the clinician will discuss this with you.

Online and Video consultations

For patients with online capability, the surgery has launched online and video consultations – please visit the Lister House website for further information.

Medicines collection

The Practice would like to extend it’s thanks to the various groups and volunteers who are offering assistance during this difficult period – delivering medication to patients.

Contact details are available on our Practice website or patients can contact the surgery to ask for information – this service is proving especially crucial for patients in high-risk groups who are self-isolating and may have difficulty obtaining medication.

Very High Risk (extremely vulnerable) patients: shielding letters

Letters to patients in the extremely vulnerable group have been issued centrally and the list has been added to based on local knowledge from the Practice. If any patients feel they are in this very high-risk group, but have not so far received a letter, please contact the Surgery for further advice. The list of conditions identified as forming the very high-risk group and details of support available can be found at: and

Thanks to the Rotary Club…..

Thank you to the Rotary Club for providing a gazebo that we have positioned in our car park. This is providing patients with the option to be seen for quick and routine procedures without needing to enter the building.

Finally….. The Practice has received a tremendous amount of support and consideration from patients as we have been required to adjust to these changing times. We pass on our thanks from the Practice team.

If patients have any concerns or feedback please don’t hesitate to contact the Surgery.

07 April 2020 10:06

The following summarises the information from a variety of sources:-

SCC Joint Information

A new single telephone number,( 0300 790 6275,) is now available for anyone in Somerset who needs Coronavirus-related support from their councils.  The number will make it easier for people to access any local authority help they may need, in the current crisis.

It links together and is operated by the district and county council contact centres and will be operating seven days a week, 8am to 6pm, making it the one number you need to remember for Coronavirus-related enquiries. The district and county councils usual phone numbers (SCC 0300 123 2224        Somerset West & Taunton 0300 3048000 ) are running as normal alongside the new number for non-Coronavirus related issues. The new number won’t cover medical advice, for which people will need to continue to use the 111 NHS online service and only ring 111 if they cannot get help online, but anyone who can’t find help within their own local networks and volunteers, can use the new number to get help and advice.  

A multi agency group has been established, to co-ordinate the provision of sustainable support for our communities over the weeks to come.  For example food supplies, and how to resource our own supplies, the five councils in Somerset are creating one data list of the most vulnerable people in Somerset by co-ordinating our respective data across councils and health to try to ensure we have captured everyone.

If people are interested in volunteering for example helping people out with shopping or picking up prescriptions they can go to to register.

Coronavirus update from Chief Constable of Avon and Somerset Police

Encouraging news! Demand for our services has remained manageable with the vast majority of people abiding by the restrictions. In fact, we’ve seen a significant reduction in many crime types, some of which have fallen by as much as 40%         Sickness levels on the force are below 10%, and numbers will be further strengthened with  59 new PC’s and 32 PCSO’s joining the force, as well as the extra voluntary efforts of Special Constables.

Recently, the Govt implemented the Coronovirus Act, which gives Police additional powers.  I have emphasised the need to engage, explain and encourage compliance, before enforcement. In exception cases, this has enabled other crimes to be dealt with, including a county lines issue. An on-line form has been issued for people to report breaches.  We are aware that other forces across the country are interpreting the new Act differently, but inevitably, response will take some time to standardise and bed-in

NHS Coronovirus Update

We have been delighted and overcome by the love of the people of Somerset for our NHS Staff our social care colleagues and all key workers at this challenging time.  NHS Leaders also praise the response of the vast majority of local people to the pandemic. Thank you for protecting the NHS, staying at home, washing your hands, and saving lives.

The CEO of Somerset Clinical Commissioning Group praised the joint working arrangements with SCC, the 4 District Councils, Avon & Somerset Police and all the valued Voluntary organisations which have stepped up.

Special thanks to teachers and care workers who by continuing to work, are enabling our staff to continue giving their care to others.

Visiting Restrictions in Hospitals.

No Hospital visiting is permitted during the outbreak, apart from these exceptions:-

Patients receiving end of life care

Patients on children’s wards and neonatal units

Patients with specific conditions eg dementia or learning disability

All non-urgent elective operations have been cancelled, however Emergency surgery will continue, and urgent cases and cancer treatments will be carrying on as normal, wherever this is possible.


GP Services

As a precaution, to protect patients, staff and the public, GP appointments across the county will be triaged, either on line or on the phone, to make sure that patients ae cared for by the right person in the right place for their illness.  Surgery doors will, as far as practicable, be open, to allow face to face consultations.

For most people, coronavirus (COVID 19) will be a mild infection.  If you have symptoms, please stay at home for 7 days from the date the symptoms (either high temperature or continuous cough) began. Other people in the home should isolate for 14 days.  This will protect others.

Looking after Mental Health

·         Take one period of exercise each day.  Preferably in the open air.

·         Communicate with as many friends and family as possible using phone or new technology

·         Try taking up a new or refreshing an old hobby

·         Listen to your preferred choice of  music.

·         If you need the Somerset Mindline the number is 01823 276 892        Available every day of the week

01 April 2020 17:35

Volunteers wanted

We have been overwhelmed by the enthusiasm and public spirit shown by everyone volunteering in the Milverton Whatsapp Group. Things have been a little hectic over the past couple of weeks, but we want to make sure that no offers of help are missed and at the same time everything is kept as simple as possible for everyone.

We also want to make sure that we are in a position to keep going as long as is needed, bearing in mind that things may get worse before they get better and we don’t want anyone to be overwhelmed. To that end we would like to compile a definitive list of volunteers so please could we ask everyone to complete their details on this Volunteer registration form by clicking on the link below. Again many thanks for your efforts. Our community is extremely fortunate and grateful.

Gwil Wren

Click here to register

06 April 2020

Milverton Coronavirus update

*** Coronavirus Community Support ***

Bulletin 2 – w/c 6 April 2020

Milverton Volunteer Hotline: 07591 457 977

The Milverton Hotline has now been running for two weeks, and we thank all the 100 or so volunteers who have made its start up so successful.


We will continue to need our volunteers as long as the social distancing measures are in place. If you would like to volunteer, please could you complete the volunteer registration form: Could existing volunteers complete this form as well, so that we have your details up to date.

All data collected is confidential as described in our Data Privacy Notice on the Milverton Community Website.

Shopping Deliveries

If you are self-isolating and need help with grocery deliveries, please phone the Milverton Volunteer Hotline. From Monday to Saturday mornings, Milverton Stores will call you back for your order. Orders are picked and packed by store's staff in the afternoon and they will call you to take card payment. Volunteers deliver to homes from 6pm. 

Prescription Collection

A team has arranged with the Wiveliscombe Surgery Pharmacy to collect prescriptions each afternoon. To use this service please phone both the Pharmacy to order the prescription as usual, and call the Milverton Volunteer Hotline when the prescription is ready, so that we can pick it up.

Pastoral Care

It has been recognised that in this very uncertain time a number of people may be feeling anxious and uncomfortable. Both the Church and the Parish Council are concerned to provide support, in confidence, to those who might need it. Please call Ian Ainsworth-Smith (01823 400365) or Revd. Helene Stainer (01823 400305) if you have any need for help. They also have details of other sources of support. If you need help and can’t phone, please display this red sheet in your window.


Please remember that these services are provided with the aid of volunteers, who are giving up their time to help vulnerable members of our community during the present emergency, and try not to overload it with requests for help that are not strictly necessary.

You can find out more about what is going on the CV19 page of the Milverton Community Website.

The "Milverton & Fitzhead Magazine" will not be printed for the next three months so a pop up

website has been set up to provide a temporary alternative.


It is becoming apparent that a number of people in Milverton and the surrounding area are experiencing financial hardship as a result of the current coronavirus pandemic.

With this in mind the Milverton Parish Council, in conjunction with the wider community, has established a Hardship Fund. We hope that this Fund will provide immediate help in the short term locally for individuals and households who are facing changes to their financial situation at this time.  This fund is able to distribute food vouchers which can be spent in the Milverton Stores.

We are very grateful that several substantial donations have already been pledged by organisations and individual donors in the village and hope that more groups and individuals may wish to donate to this fund, as well as exploring the possibility of  grant support from other agencies.

We are confident that the Fund will be widely and generously supported by individuals, clubs and organisations in our community and your contributions will be gratefully received.


The address for cheque donations (made payable to: NALC Milverton Parish Council) is:

Milverton Parish Council Hardship Fund

64 Greenway Road



Alternatively a BACS payment may be made direct to:

NALC Milverton Parish Council

Bank of Ireland



If you are facing hardship or if you are aware of anyone you know who is struggling at this time please contact The Village Agent Cat Sweatman, the Parish Clerk Clare Winter, telephone Rev Helene Stainer 01823 400305 or write to the Hardship Fund at the address above. Please do not approach Milverton Stores as they are already working flat out to provide for our local community and do not hold any vouchers themselves.

Please do not hesitate to get in contact with us should you know of any cases of hardship.  All cases will be treated in the strictest of confidence. This is not charity, it is community caring and sharing when it is needed the most.

We are in this together!

01 April /2020

“The Home Service”

Announcing a new initiative with 10radio.

You will have heard the news that public acts of worship in churches are being suspended during this particularly difficult phase of the Covid-19 virus epidemic.  Mindful that there are a number of  people who have been in the habit of going to church and, for whatever reason, are no longer able to do so, 10radio, your local, community radio station and some of the churches in the Wiveliscombe and 10 parishes area have got together to bring church worship into your own home. We intend to provide this as an ongoing service but it may be especially useful during the current Covid-19 epidemic where people’s movements are restricted.

Each Sunday, we are planning to bring to the airwaves, a weekly act of worship in which anyone can join from the comfort of their own home. This Home Service is being arranged for a Sunday morning and repeated on a Wednesday morning. The first half an hour will consist of an act of worship led by one of the local church leaders and include well known hymns, a reading, an address and prayers. The second half will provide time for requests and dedications for sacred and reflective music and songs, a chance to listen to the faith stories of people from within our communities and the opportunity to find out about what’s happening in the life of the churches in our area. Occasionally we also hope to broadcast services either live or recorded from our churches.

Services on 10 Radio at 10 am on Sundays, repeated on Wednesdays at

If you would like to listen, then tune in on your radio to 105.3 fm.  Alternatively, you can listen on the internet by finding the 10radio website at and clicking on the loudspeaker icon you will find on the home page.

1 April 2020


Despite these strange and anxious days, the pottery is buzzing, with people switching to online visits, with more time to plan important presents or complete projects with commissioned tiles. I think it will be a busy year, making pots steadily from my secure rural isolation.

Birthday presents needed?

I’m making presents for birthdays and anniversaries and have stepped up the wrapping and posting, making delivery straightforward.

DIY moment?

I’m producing unique tiles to order for murals and friezes, or just individual tiles to freshen up a room.

Bespoke commissions my forte!

And there are those simply wanting an especially comforting mug or pasta bowl to see them through challenging times – taking this opportunity to commission exactly what they want.

The online shop is getting very popular and I’m aiming to keep it well stocked.

I'm on Instagram and Facebook.

1 April 2020


Today, on Wednesday 1 April, Somerset Partnership NHS Foundation Trust and Taunton and Somerset NHS Foundation Trust have completed their merger to create Somerset NHS Foundation Trust (Somerset FT).

Somerset FT provides community services, including services in people’s own homes, community sites and from community hospitals in the county, mental health and learning disability services, and services at Musgrove Park Hospital in Taunton - and is the first trust on the English mainland to provide combined community, mental health and acute hospital services.