FAQs
THE EXPERIENCE
What can I expect from UBIN Bike Trail: The Real Thrill?
Enjoy an outdoor escape from the hustle and bustle of downtown Singapore on Pulau Ubin. Guided by a knowledgeable leader, cycle around the island in search of native wildlife such as wild boars, monkeys and water monitors. Interact with local villagers along the way while visiting fruit farms, mangroves, and beaches, where Singapore’s only authentic kampung (village) still remains. Whichever route you take, you’ll leave this enriching experience with an appreciation for rural local life and some unforgettable memories.
Where is the experience located?
Asian Detours Ubin HQ--House No. 34 at Pulau Ubin (34 Jalan Endut Senin, Pulau Ubin, SG 508287).
Does the experience take place in an indoor or outdoor venue?
Outdoor.
Is it COVID secure and safe?
Yes, operating according to governmental regulations.
Will food and beverage be available on site for purchase?
Yes.
ACCESS
What is the minimum age requirement?
7 years old.
Do I need to arrive at the start of my scheduled session?
Yes.
What happens if I arrive late?
Please do not be late as this is a group bike tour, and any delays would affect the whole group.
What do I do if I have any questions about accessibility / special accommodations?
You may contact Asian Detours at adventures@asiandetours.com or 9772 2071 with your purchase details.
Is there parking nearby?
No, this is on Pulau UBIN island.
TICKETS
Where can I get tickets?
- On the Fever App, available on Google Play and the Apple Store.
- On the Fever website.
What are the official sellers for this experience?
Official tickets for this experience can only be purchased on Fever. Tickets are not available on any other website or ticketing platform.
What are the different ticket options and prices?
SGD 69.55 (child) - SGD85.06 (adult).
What is your refund/exchange policy?
All tickets are non-refundable. Ticket non-refund terms and conditions are agreed to before purchase. In special circumstances, we may be able to help reschedule your ticket to another date and session that has not already sold out. Please contact us for more information. Be sure to include your ticket order number.
Do I need to print my ticket?
No, your contactless tickets will be validated directly in the Fever App.
Do you offer group discounts?
No.
MISCELLANEOUS
Should I wear a mask?
Optional.
Can I take photos or record the experience?
Yes.