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Accessibility Plan

Updated February 2019

A Note from the Executive Director

Forest Cliff Camp is committed to creating inclusive camp experiences that are accessible and barrier free. The Leadership Team of Forest Cliff Camp has shown great initiative in championing the policies and plans that will create an environment that encourages use by all and the broader Forest Cliff community has embraced the revisions. We remain dedicated to serving all clients with respect and dignity while we work to make Jesus’ message of love, forgiveness and hope known to children, youth and their families through life-changing, unforgettable camp experiences.

        Tyler Shaule, Executive Director

Introduction

At Forest Cliff Camps, we seek to create unforgettable, life changing camp experiences. This includes experiences for individuals of all kind of abilities. Forest Cliff Camps strives to meet the needs of its employees and customers with disabilities and is working hard to remove and prevent barriers to accessibility. We are committed to fulfilling our requirements under the Accessibility for Ontarians with Disabilities Act. This accessibility plan outlines the steps Forest Cliff Camps is taking to meet those requirements and to improve opportunities for people with disabilities. Our plan shows how Forest Cliff Camps will play its role in making Ontario an accessible province for all Ontarians.

Section One: Past Achievements to Remove and Prevent Barriers

The following is an outline of the accessibility initiatives that Forest Cliff Camps has implemented to improve accessibility for people with disabilities and to meet requirements of the Accessibility for Ontarians with Disabilities Act.

Customer Service

Forest Cliff Camps complies with the the Accessibility Standards for Customer Service, according to the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to providing exceptional and accessible service to our customers.

Information and Communications

Employment

Procurement

Training

Design of Public Spaces

Other

Section Two: Strategies and Actions

The following identifies the projects and programs that Forest Cliff Camp plans between now and 2021 to meet the requirements of the Accessibility for Ontarians with Disabilities Act and to remove and prevent barriers to people with disabilities.

Customer Service

Forest Cliff Camps is committed to providing accessible customer service to people with disabilities. This means that we will provide goods and services to people with disabilities with the same high quality and timeliness as others.

Information and Communications

Forest Cliff Camps is committed to making our information and communications accessible to people with disabilities.

Employment

Forest Cliff Camps is committed to fair and accessible employment practices.

Procurement

Forest Cliff Camps is committed to accessible procurement processes.

Training

Forest Cliff Camps is committed to providing training in the requirements of Ontario’s accessibility laws and the Ontario Human Rights Code as it applies to people with disabilities.

Design of Public Spaces

Forest Cliff Camps will meet accessibility laws when building or making major changes to public spaces.

For More Information

For more information on this accessibility plan, please contact us by phone at 519-913-2744 ext. 100 or by email at info@forestcliff.ca or check out our website at www.forestcliff.ca. Standard and accessible formats of this document are free upon request.

Forest Cliff Camp Accessibility Plan, Updated February 2019