Senator Jackson’s COVID-19 Resource Guide
Last updated 7/16/ 2020
Para recursos en español, haga clic aquí.
The coronavirus outbreak in NYC presents dangers to our physical and mental well-being. Current evidence points to high community spread in NYC, including through people who show no symptoms. Current public health guidelines say we should act as if we have all been exposed. It is essential to take precautions to distance ourselves even as we take care of one another.
If you are sick, stay home. Even if you are not sick, stay home as much as you can and practice social distancing when you must be out.
This document contains information and resources for residents of Senator Jackson’s district and surrounding areas about the coronavirus and its ongoing effects on our daily lives. These resources, like the public health crisis itself, are constantly evolving and are only current as of the “Last updated” date. If a correction or update is needed, please email firstname.lastname@example.org.
New York Forward is Governor Cuomo’s initiative to safely reopen New York State. It is based on a regional approach that moves each of New York State’s 10 regions through Phases 1 through 4 based on a dashboard of metrics including infection rate, testing and contact tracing capacity, and hospital capacity.
A “Regional Control Room” made up of local elected public officials informs the decision to move from one phase to the next based on these metrics. New York City’s control room includes the borough presidents and the mayor.
A different set of businesses can reopen in each phase. You can find more information under the first tab here. Each business is expected to read the guidelines for their industry, sign a confirmation sheet, and fill out a reopening plan they will keep on file for review during random Department of Health visits.
By entering their region and business type, businesses should be able to:
Here are additional NYC-specific resources for staying safe during the reopening:
Phase 3 Industries Information can be found here.
If you have any of these symptoms, call 911 or visit an emergency room immediately:
If your symptoms are serious, but not an emergency, call your healthcare provider right away.
Many providers can help you over the phone or through telemedicine visits. If you need a healthcare provider, contact NYC Health + Hospitals at 844-692-4692 or 311. You can get care regardless of immigration status or ability to pay.
Report your symptoms to the NYC COVID-19 Engagement Portal
Testing has been expanded in recent months. There are over 100 convenient testing sites across the city. Find a testing site near you.
Get tested if you:
Several of my staff have also gotten the free antibody testing by the City and report that the process is very smooth and well-run. If you are at least two weeks out from having COVID-19 symptoms, you are eligible to receive this blood test. Both the accuracy of these tests and what having antibodies means are still hotly debated within the scientific community, so the decision to get this test is a personal one and the results should not change your behavior moving forward.
The Governor has directed insurers to waive any cost-sharing for obtaining a coronavirus test, including emergency room, urgent care and office visits. You can get care in NYC regardless of immigration status or ability to pay.
The following press outlets are offering their trusted coverage of the coronavirus for free:
Our District Office and Albany Office are closed for in-person services. However, we are fully available by phone, email, and social media:
On March 19, we launched a form to gather information about the support and needs in our community during the COVID-19 outbreak at MutualAid.senatorjackson.com. Please fill it out and share the link with your contacts. If you have the capacity to be a "pod leader" who can help coordinate needs/support for your floor, building, or block, please include that information when you fill out the form. My team will be in touch with pod leaders to equip you with additional resources in the coming days.
We have over 200 “pod leaders” signed up already to help coordinate mutual aid on their floor, building, or block and more coming in by the hour. Please view these flyers in English and Spanish that you can print out and distribute and/or pass along to contacts in your networks to spread the word about mutual aid in your neighborhood. If you're in need of printing, let my office know and we'll try to hook you up with resources (health guidance permitting), either from our office or another elected official closer to you.
My office is committed to providing resources and staffing to get these efforts off the ground; ultimately, mutual aid works when a community comes together.
In less than 10 minutes, you can answer 10 questions that will determine the next 10 years of our community. Please fill out the census TODAY! There are three ways to do so:
By volunteering with your Neighborhood Organizing Census Committees (NOCC), you’ll have the opportunity to canvas, phonebank, and text with your community to ensure that everyone is counted.
New York Child Support Online is offering online support during COVID-19.
The Hopeline Diaper Center is open to all 5 Boroughs for diapers. Call Monday's 9:30am–5pm to make an appointment, first come, first serve. Eligibility: You are the parent or legal guardian, child/ren is 2 years old or younger and resides in the same household, receive WIC and/or food stamps, have proof of address document, have child's birth certificate.
WIC members can have WIC-approved baby formula delivered free to all New York City boroughs by calling 718-405-9111’
NYC Department of Education: Regional Enrichment Centers: Regional Enrichment Centers (RECs) are places where the children of first responders, health care providers, transit workers and other key personnel can be safely cared for while their parents continue to serve NYC in this time of need. If your child is a New York City resident and you would like to enroll in one of these centers, please complete the REC Enrollment Form online at https://www.surveygizmo.com/s3/5518161/REC-Enrollment-Form
Summer School runs through mid-August. For more information, visit https://www.schools.nyc.gov/enrollment/summer-school-2020
NYC Department of Education is offering summer enrichment challenges and activities. Families can choose to virtually “visit” extraordinary people and places on more than 100 free virtual field trips. These virtual resources will help students to encounter remarkable events in history and learn more about fascinating topics: from animals to aerospace, New York City’s water supply to national parks, honeybees to hip-hop, and so much more. The DOE is also hosting several citywide challenges for students to participate in during the weeks of July 13 through August 17. These exciting summer challenges range from expressing yourself through dance or song, to creating a pixel portrait of yourself in Minecraft, to a New York City bird watching challenge.
Families with questions and concerns should reach out to email@example.com
There are also resources for students with autism that Autism Speaks is keeping up to date.
The ASD Nest Support Project by NYU Steinhardt offers remote learning resources primarily meant for children with Autism Spectrum Disorder but can be beneficial for all children.
In addition to “remote learning,” the Department of Education is providing supplementary learning resources to students and parents for use during the school closure. The DOE has shared resources for students in all grades. These materials should not replace “remote learning” plans, but during this unusual time, it is important that students supplement their course work.
Grade-specific pages include:
Brainfuse & New York Public Library have teamed up to offer free, live, on-demand tutoring from one-on-one tutors daily from 2–11 PM. Available in English and Spanish, from early elementary through high school grades, in core subject areas. Video content and other resources are also available 24 hours a day.
NYC Department of Education: Summer Reading Suggestions, e-books and audiobooks for all ages available for free this summer to all DOE families, and it’s easier than ever to access them.
BioBus offers some helpful remote learning STEM resources.
City College of New York STEM Institute offers online tutoring and HW help from Monday through Thursday, 2:30–5:30pm in the following subjects: Algebra 1, Geometry, Physics 1, Living Environment, Earth Science, and English ELA.
Class Size Matters offers guides for parents for Google classroom in multiple languages.
Sanford Harmony is offering families access to an online toolkit that provides a variety of lessons, activities, and resources to help caregivers navigate the social and emotional needs of children during this difficult time.
NYC Parent Volunteers offers connections to resources for parents who may need assistance with translation, interpretation, internet connection or a remote learning platform.
New York State Teachers of English to Speakers of Other Languages (NYS TESOL) created language tutorial videos for families and students on navigating Google Classroom in 14 different languages.
Columbia COVID-19 Response Tutors offer virtual 1-on-1 tutoring for students K-12; tutors are advised to offer one session weekly.
ABCmouse - helps kids learn to read through phonics, and teaches lessons in math, social studies, art, music, and much more.
Kiwi and Cloud9 - For parents supporting PreK, & K-8 students and families as they navigate the challenges of remote learning while trying to maintain their emotional balance.
Effective March 16, Charter Cable is offering free Spectrum broadband and Wi-Fi access for 90 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription, and installation fees will be waived for new student households. To enroll in the free broadband service, call 1.844.488.8395. Because it is their standard customer service line, use the "new service" or "add service" option. To avoid long wait times, call early in the morning or later in the evening, until 1am.
If you don't have your account creation code, reach out to your parent coordinator via
email or by calling your school asap. If you do not already have their email address,
you may be able to find this information on your school’s website or email us.
You can find a comprehensive list of NYPL’s digital resources on their website. This includes access to e-books, research e-journals, online newspapers, and resources for young learners. If you have any questions, please refer to their reference service, Ask NYPL.
On Monday, July 13, The New York Public Library will begin to gradually reopen our physical locations, starting with limited grab-and-go service at eight library locations
The New York State Education Department has provided an alternative process for issuing working papers during COVID-19 school closures. Parents/guardians and minors still complete the AT-17 Application for Employment Certificate form and can currently email the completed form to your school’s issuing official.
The Summer Youth Employment Program (SYEP) was suspended but in its place an engaging virtual program called Summer Bridge was created for the year 2020. Deadline to submit applications is JULY 15, 2020. You may only submit one application for SYEP. Selection into SYEP is based on a lottery. Submission of an application does not guarantee that you will be offered a summer experience. APPLY HERE.
Youth between the ages of 14-15 and 16 and above will receive stipend of $700 and $1,000 respectively for their participation.
*** Internet access is required to participate in SYEP Summer Bridge. Please let your provider know if you do not have an internet connected device including a smartphone, iPad, or computer***
New York City will continue distributing face coverings in parks, DOE Grab & Go meal sites, NYCHA buildings, some Mitchell-Lama buildings, grocery stores, and elsewhere during social distancing enforcement. For distribution dates, locations, and times, check here.
The coronavirus has upended the labor market and hundreds of thousands of New Yorkers have lost their jobs as a result. Those who still have jobs are understandably fearful of what may happen if they are forced to self-quarantine. I will continue to push for justice policies like universal cash payments to all New Yorkers and a bill to codify utility debt forgiveness for those who will not be able to pay those bills for lost income. In the meantime, here are the resources and information we’re aware of:
The Governor has issued a “Stay At Home” Executive Order mandating that all non-essential businesses implement work-from-home policies. Exempted essential services include food, pharmacies, healthcare, shipping, supplies, and bicycle repair. In addition NYC Buildings has identified essential construction sites that can remain active, shown here.
TLC Food Delivery Program : TLC drivers can sign-up to deliver meals to elderly and high-risk people around the City. As of, Sunday, April 26, drivers will receive $53 per route, on all routes citywide, including $40 per route in base pay and $13 per route to cover gas and mileage. TLC drivers can also use non-TLC vehicles.
NYS Contact Tracing Initiative - Is offering remote job opportunities for individuals to support the NYS Department of Health and Local Health Departments to perform COVID-19 contact tracing across NYS.
Department of Consumer Affairs- DCWP has created a joint letter template that you can fill out and mail (required by federal law) so debt collectors can’t contact you until the State of Emergency in New York City has ended. More information found at https://www1.nyc.gov/assets/dca/downloads/pdf/consumers/DCA-Template-Cease-Debt-Collection-Communication-Letter-for-Consumers.pdf
If you’ve lost work because of COVID-19, see if you’re eligible to apply for unemployment insurance (UI).
Please see this link to determine if you are eligible for Pandemic Unemployment Assistance (PUA), which provides payment to workers not traditionally eligible for unemployment benefits (self-employed, independent contractors, workers with limited work history, and others), and who are unable to work as a direct result of the coronavirus public health emergency.
Unemployment has been a notoriously difficult benefit to obtain since the rollback of social welfare programs beginning in the 1970s. Coupled with outdated computer systems, these regulations have made it challenging for early applicants during this pandemic to navigate.
My office has identified the greatest difficulty for constituents with substantial freelance or independent contractor income who applied before the major redesign of the UI website on April 8 and/or before the application for Pandemic Unemployment Assistance (PUA) was merged into the UI application interface on April 20. If your application says “pending” and you have not received a call from the Department of Labor, reach out to my office at 212.544.0173 for an intake and we can attempt to escalate your case.
Regardless of when your claim is eventually processed, all benefits will be back-dated to the day you were let go if you have termination paperwork or the day you began your online application if you don’t.
Note to applicants: When Department of Labor (DOL) representatives call to finalize your claim, they will identify themselves by offering the date of your original application and the medium through which you completed it (i.e. phone, online, etc.). If they do not offer this information or it is incorrect, the caller may be a scammer. Do not give any personal information before verifying the identity of DOL reps.
Note to claimants: if you have not earned any money in a given week during your claim process, you must select “N/A” in response to the question regarding whether you earned more than $504 in that period. Selecting “No” will make the system think you have earned something and may negatively impact your weekly payment amount and delivery time.
NYS Department of Labor-The federal CARES Act was signed into law March 27, 2020. The Act provides enhanced Unemployment Insurance (UI) benefits and Pandemic Unemployment Assistance (PUA) for New Yorkers. What you need to know and do about the CARES Act.
Under the CARES Act, federal student loan payments are automatically suspended for six months. NYC Consumer and Worker Protection created an overview for student loan holders to use as a reference located here.
New York State Bar Association is offering pro-bono assistance with Unemployment Insurance Benefit claims that have been denied.
Volunteers of Legal Service are providing free advice to low-wage, unemployed workers in New York who are seeking to access their government benefits, including updates. Use the form or call VOLS Unemployed Workers Project hotline at 347-521-5720.
The New York State Department of Financial Services has instructed State-chartered banks to waive ATM fees, late fees, overdraft fees and fees for credit cards to help reduce the financial hardship of the COVID-19 pandemic on New Yorkers. Check with your individual financial service providers for additional information.
The Coronavirus Financial Impact Loan Program provides interest-free loans of $2,000-$5,000 to residents of New York City’s five boroughs, Westchester or Long Island who are facing financial challenges caused by the Coronavirus outbreak.
The New York Forward Loan Fund is a new economic recovery loan program aimed at supporting New York State small businesses, nonprofits and small landlords as they reopen as a result of the COVID-19 outbreak and NYS on PAUSE.
Qualifying Federal Student Loans
(Must be owned by the U.S. Department of Education (ED))
*includes non-defaulted and defaulted loans To see which of your federal loans qualify click here.
Social Security offices are now closed to the public. Their secure online services remain available. If you cannot complete your Social Security business online, please call them at 1.800.772.1213 (TTY 1.800.325.0778).
The Federal and NYS tax filing and payment deadlines have moved to July 15 (from April 15). Individuals can defer up to $1 million in payments for 90 days from the April 15 deadline. Corporations can defer up to $10 million in payments for 90 days. During this 90-day period, the IRS will not charge interest or penalties.
Access NYC created a visual representation of eligibility for government assistance for individuals who have been affected by COVID-19.
Access HRA Apply for Cash Assistance Emergency One Time Assistance.
NYC Consumer and Worker Protection- Important information about the Economic Impact Payments. Applicants must act by October 15, 2020 to get Economic Impact Payment (stimulus payment) this year.
NYC Small Businesses Services-The City's Workforce1 Career Center launched a Virtual Center to help New Yorkers prepare for, and connect to, jobs across New York City's five boroughs and in every sector of the economy. Current employment opportunities include Stop & Shop, Fresh Direct & PBM Guardian Industry Services.
NYC Financial Empowerment Centers- For the health and safety of our providers and clients, all Financial Counseling sessions will be conducted over the phone. Our counselors can help New Yorkers manage their bills amidst the coronavirus crisis, understand student loans, and more. Book an appointment at www.nyc.gov/talkmoney
New York Women’s Chamber of Commerce - Has created the COVID-19 Business and Financial Assistance Survey inorder for members of their teams to follow up with small businesses.
The West Side Community Fund in partnership with the Citizens Committee for New York City launched the West Side Small Business Grants (WSSBG). Grants of $5,000 to $10,000 are given businesses owned by people of color, immigrants, and women.
The "One Shot Deal" emergency assistance program helps people who can't meet an expense due to an unexpected situation or event.
City of New York's COVID-19 Hotel Program provides free hotel stays to eligible New Yorkers who cannot isolate where they live and frontline workers in the healthcare industry who wish to reduce the risk of transmission at home.
Robin Hood Foundation - Covid 19 Relief Fund Application - only for 501(c)(3) organizations providing services in New York City.
The Fund is accepting applications from organizations on a rolling basis for immediate response grants in the following priority areas:
The New York Community Trust-The NYC COVID-19 Response & Impact Fund was created to aid nonprofit service providers struggling with the health and economic effects of the coronavirus.
National Endowment for the Humanities- The National Endowment for the Humanities (NEH) is accepting applications for the NEH CARES: Cultural Organizations program. The purpose of this emergency relief program is to assist institutions and organizations working in the humanities that have been affected by the coronavirus. In keeping with Congress’s intent in enacting the CARES Act, proposals for short- term activities should emphasize retaining or hiring humanities staff. Applications are due May 11, 2020.
Many public schools are providing “grab and go” meals for pickup to any New Yorker at the following locations in and near my district every weekday 7:30–11:30am for students and families and 11:30am–1:30pm for adults. You can learn the location of the nearest meal hub by texting FOOD or COMIDA to 877-877 or checking Meal Location Search. You can also view a map of these sites.
No one will be turned away at any time. Each person may take up to 3 meals a day (1 breakfast & up to 2 lunches). All adults and children can pick up multiple meals at one time. Vegetarian and halal options available at all sites. Kosher meals, now available at 12 sites; within Senate District 31 PS 48 located at 4360 Broadway. No registration or ID required.
Pizza Meal Kits Now Available: All Meal Hubs began offering take home pizza meal kits. Take home pizza meal kits can be cooked at home using an oven, microwave, or toaster oven. Meal Hub patrons can pick up pizza alongside to grab-and-go meal offerings, and this option will continue to be available throughout the summer.
Menstrual hygiene products such as pads and tampons are now available at 211 meal hub sites; 11 sites are located within District 31 and indicated below.
NYC provides Emergency Food Assistance. For urgent food and hunger needs, call the Emergency Food Hotline at 866-888-8777.
ACCESS NYC provides a 5-minute online eligibility tool to see if you qualify for SNAP (food stamps) and other food assistance programs.
City Harvest-The Washington Heights/Inwood Mobile Market is held between Nagle Avenue and 10th Avenue on Dyckman Street the 2nd Wednesday and 4th Saturday of each month from 9:30 am – 11:30 am. You must meet one of the following criteria to be eligible: A resident of the Dyckman Houses, or a participant in the Dyckman Senior Center.
City Meals on Wheels-Get meals, send e-cards,participate in monthly giving, and volunteer to support their work to address the growing need in food insecurity; volunteers can reach out to firstname.lastname@example.org and email@example.com to help deliver meals throughout the City.
GetFoodNYC food delivery program provides food for coronavirus (COVID-19)-vulnerable and food-insecure New Yorkers not currently served through existing food delivery programs. Sign up here or call 311. Seniors who used to receive meals through Senior Centers must enroll in GetFoodNYC for meal delivery.
God's Love We Deliver-We know fresh, healthy meals can make all the difference in the world if you or someone you love is living with a chronic or life-altering illness like cancer, Alzheimer’s, renal failure, COPD, HIV/AIDS, or other serious condition. We deliver delicious meals right to your door whether you’re living with or recovering from an illness, and having trouble shopping or cooking.
Hunter College New York City Food Policy Center food resource guide for Washington Heights and Inwood.
Pandemic Electronic Benefit Transfer (P-EBT) Food Benefits - All children in New York State who receive free or reduced-cost school lunch - even if the family doesn’t receive SNAP benefits are eligible to receive P-EBT. Currently the P-EBT card will be issued to students for the months of March through June and will be received by eligible families from late June through August.
P-EBT Redistribution Network - In July 2020, thousands of NYC families will be sent P-EBT cards regardless of income.*
- Some families might not need it, and want to use those funds to be shared with food insecure families. This site is for those who have received a pandemic EBT benefit and would like to redistribute the amount on the card to food insecure families after they’ve used the card, as well as learn about benefits for using them at GrowNYC Greenmarkets.
Emergency Allotment of Supplemental Nutrition Assistance Program (EA SNAP) - The Families First Act (FFA) authorized emergency supplemental benefits to households receiving SNAP benefits up to the maximum allowable SNAP benefit for a household’s size during the emergency or disaster declaration. New York is issuing the supplemental benefits for the months of March, April, and May 2020 to households whose SNAP benefits were less than the maximum benefit amount for their household size.
*For individuals that are already enrolled in SNAP, recertifications are postponed due to COVID-19.*
Food Bank For New York City is committed to ensuring New Yorkers in need continue to have access to meals during times of crisis. They are following guidance from the CDC and local health officials to ensure best practices for the safety of their staff and volunteers, while continuing to serve the needs of New Yorkers in need.
Neighborhood Opportunity Network-Nutrition Kitchen (food pantry) will be available to the community as scheduled.
Plentiful App is a free, easy-to-use reservation system for food pantries and the people they serve. Use Plentiful to find pantries and get the food you need, without waiting in line.
West Side Campaign Against Hunger Flyer on how you can donate food and resources
SOMOS NY Food Distribution Centers - are distributing food in three locations in District 31
Federal Emergency Management Agency-Funeral Assistance Fact Sheet: This fact sheet describes the eligible costs associated with FEMA Funeral Assistance under the Individuals and Households Program (IHP).
NYC Coronavirus HELP NOW Portal- Provides funeral and burial guidance.
NYC Human Resources Administration- HRA will provide financial assistance to individuals in need of assistance to meet qualifying funeral expenses. Low-income New York City residents may be eligible for up to $1,700 in financial assistance to meet funeral expenses for a deceased low income New York City resident family member or friend. Additionally HRA has increased the expense funeral cost cap from $1,700 to $3400. Application available in multiple languages.Office hours are limited, open to the public on Wednesdays between 9:00 a.m. and 5:00 p.m.
New York State Department of Health-Funeral Directing Reports - Opened Firms - County Facility Listing.
The New York State of Health and New York State Department of Financial Services (DFS) has announced a special enrollment period for eligible individuals to enroll in health insurance coverage through the official NYS health plan marketplace until June 15, 2020; coverage will begin May 1. Enrollment in other programs (Medicaid, Essential Plan, and Child Health Plus) continues to be available year-round.
Enroll online or by phone at 855.355.5777.
Reminder: NY insurers are required to waive any cost-sharing related to COVID-19 testing, including ER, urgent care and office visits. Medicaid recipients are not subject to any copays for COVID-19 testing.
NYC.Gov-Through June 15th, 2020, health insurance enrollment is open for uninsured New Yorkers as part of a Special Enrollment Period. Complete the form below or call 311 for free enrollment assistance.
The Medicare Savings Program (MSP) is a Medicaid-administered program that can assist people with limited income in paying for their Medicare premiums.
The New York Inter-Group office is closed to volunteers and clients but will continue to offer help via telephone and web chat to those in need of a meeting. NYIG will be rolling out an “NYIG Zoom Meeting Room” over the next week, so A.A. groups can access meetings via the organization’s Zoom account. They will continue to provide up-to-date information on this initiative on their website. For a comprehensive list of AA Meeting closures, click here.
Physical location in Harlem is open with a skeleton crew of essential health care workers providing all regular services. They also have practitioners offering telehealth when possible.
NYC meetings are being held over Zoom.
For the latest on how Medication-Assisted Treatment programs are adapting to the COVID-19 crisis, please see the website for the Substance Abuse and Mental Health Services Administration’s latest guidance.
There are also sensitive and helpful resources from the National Institute on Drug Abuse.
NYC Well offers free confidential mental health AND substance use support 24/7 in over 200 languages.
Under the PAUSE order, hospitals were required to cancel elective procedures, including NewYork-Presbyterian, which has several locations within our district. Be sure to call your doctor’s office to reschedule!
In the event that the novel coronavirus crisis continues to worsen, the State needs the help of qualified retired health and related professionals AND students to supplement hospital capacity on a temporary basis to treat seriously ill coronavirus patients including those who may need to be intubated. The NYS Dept. of Health will recertify individuals for the purpose. Please sign up here.
New York City is also mobilizing a Medical Reserve Corps of retired and licensed medical workers, and is also seeking help from all healthcare workers right now.
Senator Jackson held a town hall, Mental Health During Coronavirus, with citywide experts on mental health on Friday, 27 March.
New York City Care is a health care access program that guarantees low-cost and no-cost services to New Yorkers who do not qualify for or cannot afford health insurance. To learn more or enroll call 1.646.692.2273 (1.646.NYC.CARE)
NYC Health has released an informational handout on how individuals can cope with grief and loss during the COVID-19 outbreak.
Red Cross is offering families who have suffered a loss due to COVID-19 with the support of their mental health, health, and spiritual care teams across New York State. The Red Cross has an online intake form that can be filled out here.
In addition the Red Cross is offering emotional support for healthcare workers who are facing stress and trauma during this unprecedented time.
National Alliance on Mental Illness NYC (NAMI-NYC) has an excellent set of resources to offer New Yorkers during this difficult time.
New York State is partnering with Headspace to offer free meditation and mindfulness content for all New Yorkers as a mental health resource for residents coping with the unprecedented public health crisis.
The Icarus Project offers respites that respect self-determination, informed choice, and the exploration and acceptance of different ways being in the world. You can find support online through a moderated Facebook group available on their website.
“The psychological impact of quarantine and how to reduce it: rapid review of the evidence” is a scholarly article that provides an overview of the medical research on isolation and quarantine along with tips for readers.
This podcast on coronavirus and mental health from Dr. Joshua Feder focuses on adolescents and children.
NYC Well offers free confidential mental health AND substance abuse support 24/7 in over 200 languages.
Crisis Text Line Provides free, text based support with a trained crisis counselor 24/7.
Text MHA to 741741 to get connected
The Trevor Project — Saving Young LGBTQ Lives The Trevor Project is a national 24-hour, toll free confidential suicide hotline for LGBTQ youth. Call 1-866-488-7386 or text START to 678678
National Safe Place Text for help is a nationwide, 24 hour text for support service for youth in crisis. Text the word “safe” and your current location (address, city, state) to 4HELP (44357), within seconds, you will receive a message with the closest Safe Place site and phone number for the local youth agency. For immediate help, reply with “2chat” to text interactively with a trained counselor.
QuarantineChat Talk on the phone with someone else stuck at home. This app facilitates calls for people who are currently self-isolating. (For social conversation only, not professional help)
United Federation of Teachers-They have expanded the union's BRAVE hotline to provide general mental health support for New York City's public school students and their families. If you call 212-709-3222 on any weekday between 2:30 and 9:30 p.m., you'll reach a licensed mental health provider.
The New York Blood Center is experiencing critically low blood and platelet appointments-- making it difficult to meet patient needs and hospital demand. If you’re able to donate blood, please visit nybloodcenter.org for information on scheduling an appointment, or call 800-933-2566.
Mount Sinai-COVID-19 Plasma Donation, if you had COVID-19, and have recovered, you can help save a life. Your blood may contain antibodies that fight the virus and can help critically ill people. Mount Sinai is looking to screen volunteers. Form is available to see if individuals are eligible.
Many accommodations are being made for the disruption the coronavirus is causing to housing arrangements and utility services. Below is the list we have put together so far.
Senator Jackson is committed to fighting for a rent moratorium for the duration and immediate aftermath of this crisis. Stay tuned for more information on how you can get involved.
Governor Cuomo’s Executive Order 202.28 States that landlords and tenants may enter into a written agreement, upon the consent of the tenant, to use a security deposit to pay rent that is in arrears.
* It is important to note that the use of a security deposit requires 2 things:
First, a written agreement, and second, consent of the tenant to enter into such an agreement. The landlord cannot force or require the tenant to use their security deposit or enter into such an agreement. It is solely at the tenant's discretion.*
For updated information about Housing Court, visit: Housing Court Info
Monday & Wednesday, 1:30–8:00pm
Household members must have a medical condition that is exacerbated by heat.
Home Energy Assistance Program/HEAP
P.O. Box 1401
Church Street Station
New York, NY 10008
The HPD Section 8 Customer Service Office at 100 Gold Street is closed until at least May 28 but the HPD Section 8 team is still available to the public. Residents should email firstname.lastname@example.org for assistance
NYCHA administrative hearings office remains closed.
Property office staff will continue to assist residents via telephone, email, and through scheduled appointments to speak to staff from behind the reception desk. Please do not walk into your property management office without an appointment unless it is absolutely necessary.
Senator Jackson’s office is in communication with the Department of Homeless Services over the ways the agency is adapting to the coronavirus crisis in its treatment of street homeless individuals and people in shelter. Many other homeless services providers are facing shortages of crucial equipment and supplies. As opportunities arise for donations, we will post them here.
ActionNYC is available to help every immigrant New Yorker during the COVID-19 outbreak. You can get free, safe immigration legal help and information over the phone. Call Monday through Friday, 9am to 6pm, at 1-800-354-0365. ActionNYC está disponible para ayudar a todo inmigrante neoyorquino durante el brote de COVID-19. Usted puede recibir ayuda legal e información gratis y segura por teléfono. Llame de Lunes a Viernes, de 9 am a 6pm al 1-800-354-0365.
CUNY Citizenship Now! Provides free, high quality, and confidential immigration law services to help individuals and families on their path to U.S. citizenship. Their attorneys and paralegals offer one-on-one consultations to assess participants’ eligibility for legal benefits and assist them in applying when qualified.
NYC Mayor's Office of Immigrant Affairs / Public Charge Rule - Anyone who needs help during the COVID-19 crisis should seek care without fear, regardless of immigration status or ability to pay for health services.
Lighthouse Guild-Lighthouse guild is committed to protecting the safety and well being for people at risk or with vision loss. Offers services in behavioral health, adult tele-support groups, health center, vocational rehabilitation services, family support, professional education and training.
The Mayor’s Office for People with Disabilities has created a survey where masks can be requested and shipped to older, immunocompromised and/or disabled New Yorkers who are concerned about leaving their homes.
Sinergia NY - Reimbursement funds are available for individuals with developmental disabilities in Manhattan, the Bronx, and Queens to pay for goods and services not available through other existing programs/resources and is a last resort. The funds available for bedroom furniture, respite services, adaptive equipment, clothing and more.
Application deadline on June, 12 2020
Office for People with Developmental Disabilities -Reintroduction of Individuals to Certified Residences After Extended Home Visits
Office for People with Developmental Disabilities- Interim Guidance Regarding Community Outings for Individuals Residing in OPWDD Certified Residential Facilities
Office for People with Developmental Disabilities- Interim Guidance Regarding Community Outings for Individuals Residing in OPWDD Certified Residential Facilities
Our elders are some of the most vulnerable members of our society to coronavirus and its complications. The resources below complement public health guidance that indicates seniors need to stay in their homes as much as possible. Mutual Aid is also going to be crucial to supporting our older neighbors at this time.
Invisible Hands is a group of healthy volunteers from communities at the least risk for severe COVID-19 reactions working to bring groceries and supplies to those in high-risk demographics. They are focused most prominently on the elderly and immunocompromised, but are available to help anyone in need. Servicing Manhattan & Riverdale. Contact them to place an order for yourself or on behalf of someone in need. Volunteers needed too! Request a delivery via website, phone or email: (646) 784-5583 or (917) 359-1593, InvisibleHandsDeliver@gmail.com.
If you know of a senior who may be feeling isolated and want someone to talk to, please send my office their contact information. My team will reach out to seek to connect them with any resources they need or simply have a conversation.
JCC Caring Calling Initiative has also been created, and you can expect to receive a check-in call from a staff member or volunteer. If you would like more information as to how to connect with them or others through phone conversations, please call 646.505.4396 and they will get back to you.
Caring Kind-For Individuals with Alzheimer's.
The Friendly Visiting Center is connecting with older New Yorkers who are feeling isolated with friendly volunteers to talk with over the phone at 126.96.36.19969
Governor Cuomo issued an executive order on Friday, March 20 to protect vulnerable populations including individuals age 70 and older, those with compromised immune systems and those with underlying illnesses:
CTown in Inwood (Broadway & 207th St.) offers phone delivery orders on Wednesdays and waives the usual $4 fee for senior citizens. Mobile orders are available from 10am–3pm. There is also a "senior citizen register" on Wednesdays from 7–8am.
Morton Williams (15 West End Ave) are also allowing seniors to shop 7–8am daily
Key Food (530 Amsterdam Ave) offering senior (65+) hours 7–8am daily
Pioneer Supermarket (289 Columbus Ave) is offering senior shopping hours 8–8:30 am through Sunday, March 22.
(Thanks to Assemblymember Linda Rosenthal for up-to-date information from her district on the Upper West Side.)
UberEats has suspended delivery fees for delivery orders from independent restaurants. Caviar will suspend delivery fees for the next month for any new customers.
Seamless, DoorDash and GrubHub are all reducing or completely waiving the commission fee on independent restaurants, ensuring local businesses do not lose out on any earnings during this time. Delivery fees remain in place on these apps and vary by restaurant.
*DoorDash is also providing sanitizer & gloves to their couriers and will provide financial assistance to couriers diagnosed with COVID-19
All of these apps are offering “contactless delivery” with the option of having your food left in your lobby/at the doorstep.
The National Supermarket Association (NSA) partnered with Lyft to provide seniors with access to $25 using the code NSARELIEF for rides to and from NSA - affiliated supermarkets in the Bronx, Queens, Brooklyn, and Upper Manhattan during designated senior hours, between 5:30am and 9:30am
Nursing homes are ordered to alert relatives within 24 hours if a resident of the nursing home tests positive for COVID-19 or there has been a COVID-19 related death.
On May 10th, New York State Governor issued an Executive Order mandating all nursing home staff be tested for COVID-19 twice per week. Additionally the Executive order states that hospitals cannot discharge a patient to a nursing home unless that patient tests negative for COVID-19.
Individuals can file complaints of nursing homes that have not provided required communications with families about COVID-19 diagnoses or fatalities to New York State's Attorney General’s office. Additionally they are also accepting complaints about nursing home abuse and neglect, including failing to keep residents safe, confidential complaints can be submitted here or by calling the hotline at 833.249.8499
Shared rides for Access-A-Rides services are no longer being scheduled. Customers are still permitted to travel with a personal care attendant or approved guest.
*Effective March 19, all civil and criminal temporary orders of protection shall be automatically extended.*
New York State Office of Children and Family Services (OCFS) and the New York State Department of Health (DOH) have issued guidance to residential programs and domestic violence shelters to take extra precautions to reduce the spread of COVID-19, including enhanced cleaning procedures, providing gloves, masks, and other protective equipment and protocol to follow if a resident needs to be quarantined or isolated, including a separate bathroom for those who are sick if possible.
Senator Jackson’s team is here to support survivors of domestic violence and sexual assault. We understand these individuals are facing an added layer of crisis if they are required or encouraged to isolate themselves at home, even more so when they live with their abuser. Services remain available to help.
LGBTQ and HIV- affected people who have experienced or witnessed violence can seek the support of the New York City Anti-Violence Project, who are working everyday to end violence. If you are experiencing harassment or violence call their 24/7 hotline at 212.714.1141 or fill out their online form here.
NYC Consumer Affairs-Worker Rights.
NYC Consumer and Worker Protection-This publication is updated and includes information as of March 21. Please also monitor nyc.gov/workers. This publication includes a summary of City labor laws for employers and employees as you deal with the impact of COVID-19 on your workplace.