Padstow Touring Park Accessibility Information

Padstow Touring Park Accessibility Information

Padstow Touring Park Accessibility Information

Beaches

Trevone Bay (Padstow)

Harlyn Beach (Padstow)

Constantine Bay (Padstow)

Treyarnon Bay(Padstow)

Polzeath Beach (Polzeath)

Mawgan Porth Beach (Newquay)

Fistral Beach (Newquay)

Towan Beach (Newquay)

Perranporth Beach (Perranporth)

Portreath Beach  (Portreath)

Porthminster Beach (St Ives)

Attractions

Blue Reef Aquarium

Bodmin & Wenford Railway

Camel Creek Adventure Park

The Eden Project

Land’s End

National Maritime Museum

Newquay Zoo

The Minack Theatre

Lighthouse Cinema Newquay

The Lost Gardens of Heligan

Lanhydrock House

Flambards Adventure Park

Wheal Martyn

The National Trust

English Heritage

Walking & Cycling

Camel Trail

Daymer Bay to Polzeath

Tehidy Country Park Walk

Bodmin Beacon Local Nature Reserve

Cardinham Woods, Bodmin

Goss Moor Multi-use Trail

Golitha Falls National Nature Reserve, Bodmin

Transport

Equipment Hire

Beaches

Accessible Beaches in Cornwall

Many of Cornwall's fabulous beaches have great access, ensuring everyone can enjoy the natural beauty of the Cornish coast. Below is a list of beaches local to Padstow Touring Park, details provided by Visit Cornwall’s Beach Guide https://www.visitcornwall.com/beaches

Trevone Bay (Padstow)

Trevone is one of the closest beaches to Padstow Touring Park, just two miles away. It boasts a beautiful sandy cove with some dramatic rockpools. Easy access from the car park to the beach. Disabled Toilet. Great beach cafe close to the beach. No Dogs. Lifeguard cover May to September.

Harlyn Beach (Padstow)

A fantastic family beach  just a couple of miles from Padstow Touring Park. The wide sandy bay is beautiful at any time of the tide. The Car park overlooks the beach, however is unsurfaced. Lifeguard cover May to September. Seasonal refreshments. Dog friendly all year

Constantine Bay (Padstow)

A truly stunning beach only three miles from Padstow Touring Park, with disabled toilets and parking just a short walk across a sandy path from the beach. Seaside Award for clean safe and well-managed beaches. Lifeguard cover May to September. Limited and seasonal refreshments. Dog friendly all year.

Treyarnon Bay(Padstow)

A beautiful clean sandy beach protected by dunes and low cliffs. Easy level access from the car park with disabled toilets. Lifeguard cover May to September. Limited and seasonal refreshments. Dog friendly all year.

Polzeath Beach (Polzeath)

Sand chairs are available for hire, please contact Anne's Cottage Surf Shop on 01208 262812

Mawgan Porth Beach (Newquay)

Disabled access. Access - easily accessible from the car park across the road.

Fistral Beach (Newquay)

Access - easy from limited parking. Services - Refreshments, beachside restaurant and toilets. Disabled access

Towan Beach (Newquay)

Disabled access. A sand chair is available to hire, please book from the Aquarium, call 01637 878134

Perranporth Beach (Perranporth)

The beach has disabled access

Portreath Beach  (Portreath)

There is disabled access to the beach, and some designated disabled parking spaces in the car park that overlooks the beach

Porthminster Beach (St Ives)

Disabled access, Porthminster Beach has a sand chair for hire, contact the Lifeguard Office on the beach, or call 01736 793940

.

Attractions

Blue Reef Aquarium

Towan Beach, Newquay TR7 1DU Tel: 01637 878134

www.bluereefaquarium.co.uk/newquay

“Open daily from 10am Blue Reef is family friendly with under 3’s admitted free. If you require disabled access, please check with the aquarium reception prior to your journey. As they are located right on the beach, there is limited parking available  for disabled badge holders, so all spaces are on a first come, first served basis. Passengers can be dropped off by the aquarium on Beach Road where necessary, otherwise the closest parking is located on St Georges Road Car Park (TR7 1JS), which requires a 5 minute walk down the hill to the aquarium. Please note, if you are dropping passengers off by the aquarium, this will require a 3-point turn to go back up the hill. “

Bodmin & Wenford Railway

Bodmin General Station, PL31 1AQ Tel: 01208 73555 Type talk 180010120873555.

www.bodminrailway.co.uk

“We welcome passengers with disabilities and recommend Bodmin General as the best starting point. Facilities for wheelchair users are available on most trains (except Murder Mysteries, Steam & Cream & Dining Trains) with purpose built accommodation and a ramp to ease boarding from the platform. Free car parking is available on the forecourt at Bodmin General with level access onto the platform and a wheelchair accessible toilet. Reduced fares apply for registered disabled passengers and carers – please ring for details.”

Camel Creek Adventure Park

www.camelcreek.co.uk

Tredinnick, Wadebridge PL27 7RA Tel: 01841 540276

“As parts of Cornwall's Crealy are situated on sloping ground, some areas may prove more difficult to access than others. But most of the Park, including rides and activities are arranged for ease of use by those with mobility difficulties. The staff are helpful and friendly and always on hand to answer any questions about accessibility to any area of the park. Children with mobility problems are very welcome and for added peace of mind necessary carers are eligible for free entry (on a 1:1 basis).”

The Eden Project

Bodelva, St Austell PL24 2SG Tel: 01726 811911

www.edenproject.com 

Key info –          Accessible parking spaces and toilets.

                            Personal assistants

                            Manual and powered wheelchairs available for free.

                            Information available in large print, Braille and audio formats.

 

Access Volunteers

We offer a scheme for people who experience mobility or sensory impairments. We have an excellent team of volunteers to assist visitors around the project. There is no charge for this service. In order to ensure that there is a volunteer available please book at least two weeks in advance by telephone on 01726 818558.

Assistance dogs

Assistance dogs are welcome at Eden and water is available for them around the site.

Carers – If you have carers to help you, there is no admission charge for them.

Wheelchairs – We welcome all types of mobility vehicles and we also have a number of manual wheelchairs which are free of charge and available to borrow on a first come first served basis. These chairs are stored in the disabled parking areas Apple 1 & 2. We have a very small number of powered chairs which are available to book in advance (we recommend one month’s notice to avoid disappointment), the weight limit for these chairs is 21 stone. To book a powered chair please call the box office team on 01726 811911.

Accessible parking

When you drive into the Eden Project please display your Blue Badge clearly if you have one. If you are not a Blue Badge holder but need accessible parking please speak to a car park steward when you arrive.

Visitor Centre

In front of the Visitor Centre there is a covered area which is flat and level. There are toilets and a cash point and on the right is the Visitor Centre where you buy tickets and enter the Eden Project. In you need to borrow a wheelchair or would like assistance please see a steward in the Visitor Centre.

Accessible toilet

The Changing Places accessible toilet in the Visitor Centre includes height adjustable changing bench, a hoist system, shower and space for a disabled person and up to two carers.

Tactile Map

While you’re in the Visitor Centre, why not explore our tactile map, which gives a textured experience of the different architecture and landscapes of the Eden Project.

Getting around – The Eden Project is an old clay mine and as such it is a challenging site with a variety of gradients. If you experience, or think you might experience problems please contact a member of staff either before you visit or whilst you’re here who will help you access the Biomes.

Toilets

All toilets on site are easily accessible and offer accessible facilities. They are located in Banana coach carpark, the Visitor Centre (on the left as you come in), The Core and in the Link Building between the Biomes.

Hearing Loops

Hearing loops are available at 3 of the ticketing booths located in the Visitor Centre at arrival. They will be shown by the T and ear symbol sign on the desks. We also have accessible telephones fitted with an induction loop, which work with a behind-the-ear hearing aid set to ‘T’, please ask Eden staff for location of the nearest telephone.

Information (large print, Braille, audio tours)

Eden has developed a series of discover packs with the Sensory Trust. These guidebooks are available to read in the Coffee House in the Visitor Centre and in the Core Café in the Core building. They are available in English, Easy English, Large Print, Widgit, on CD and also in French, German and Japanese. There is a Braille guidebook translation available to borrow while visiting Eden and an MP3 version available via email. We have installed a braille exhibit in the Core, where visitors can explore the carbon footprint on everyday items.

Food and drink

The restaurants and cafes at Eden offer vegetarian, vegan and gluten-free options and do not knowingly include GM ingredients in any of our food.

Medical assistance

If you require medical assistance please speak to a member of the Eden Team who will call a member of the First Aid Team. We have a First Aid room in the Visitor Centre, the Link Building and the Core. We also have a paramedic onsite.

Ice skating with a wheelchair – When our ice rink is open during the winter we welcome manual wheelchair users on it – up to a maximum of five per skating session. Manual wheelchairs must have a waist strap, and must be pushed by a carer (who gets on for free). We do not allow electric wheelchairs on the ice, however you are welcome to borrow one of our own manual wheelchairs and waist strap from the Boot Room by the rink.”

Land’s End

Land’s End, Sennen TR19 7AA Tel: 0871 720 0044

https://www.landsend-landmark.co.uk/

Land’s End Landmark wishes to provide a great experience for all ages, abilities and backgrounds and we endeavour to find appropriate solutions and approaches to physical access and sharing information.

Carers

If you have a carer with you, there is no ticket admission charge for them to accompany you around the site or the attractions; however, our concession car parking charge applies.

Wheelchairs

We welcome all types of mobility vehicles and we also have two manual wheelchairs which are free of charge, subject to a fully refundable deposit of £20, and stored in our Visitor Centre. The chairs are available to borrow on a first come first served basis and no pre-booking is required.                

Assistance dogs – Assistance dogs are welcome at Land’s End and water is available for them around the site.”

National Maritime Museum

Discovery Quay, Falmouth TR11 3QY Tel: 01326 313388

Web: https://nmmc.co.uk/

“The museum was built with access for all in mind. In consultation with advisors on the Equality Act 2010 we constantly work to improve disable accessibility and have an access steering group, access statement and action plan.

Companions who are required to assist disabled visitors are admitted free of charge.

Wheelchairs

The Museum is fully accessible to wheelchair users with level access to the entrance, lift and ramp access available to all floors including the Tower and Tidal galleries and 1st and 2nd floor wheelchair accessible toilets.

Parking

The nearest public car park is 100 metres away, across the Museum Square (a level, but cobbled surface). The car park has a number of designated accessible parking spaces.

Guide Dogs

Dogs are not permitted inside the Museum, however we do welcome visitors with Guide Dogs and Hearing Dogs for the Deaf. Sadly we have no facilities for dogs to be left outside safely.”

Newquay Zoo

Trenance Gardens, Newquay TR7 2LZ Tel: 0844 4742244

Web: https://www.newquayzoo.org.uk/

“Newquay Zoo is a leading family visitor attraction in Cornwall and part of the Whitley Wildlife Conservation Trust, committed to ‘Access for all’.

Newquay Zoo is a beautiful and picturesque zoo built into 13 acres of sub-tropical gardens and is considered reasonable wheelchair and pushchair friendly. Gradients are less than one in twelve, however, some appear fairly steep, therefore not all paths are easy to manage independently in a manual wheelchair.

Disabled toilets are situated next to the children’s play area and also near the main entrance. There are disabled car parking spaces in the Council owned car park adjacent to the Zoo (please note seasonal charges apply).

We welcome fully trained assistant dogs at the Zoo when accompanied and under the control of their owners. Please ensure that these animals wear their identifying jackets and that their Environmental Health and identification cards are available if required. We off reduced admission price for disabled visitors and their carers.

Please note: Newquay Zoo does not have any wheelchairs for hire, however Newquay Tourist Information Centre has both wheelchairs and electric scooters available. Please contact Newquay TIC on 01637 854020 for more information and to book.”

The Minack Theatre

Porthcurno, Penzance TR19 6JU Tel: 01736 810181

Web: https://www.minack.com/

“The Minack has ramped access to all of its visitor facilities at the top of the cliffs overlooking the theatre. The Car Park has disabled parking bays adjacent to the entrance, with a ramp for wheelchair access to the front door of the visitor centre.

From here there is ramped access to the exhibition, cafe and shop, and there is an equal access toilet. A viewing platform overlooking the theatre has wheelchair access, but access to the main auditorium and stage is by a staircase of many steps and is not accessible to visitors with very limited mobility. Spaces on this viewing platform can be booked for performances (subject to availability) by calling the Box Office on +44 (0)1736 810181.

 

Hard of hearing - A hearing loop is installed in the Lower Terraces for customers with impaired hearing. Please email box@minack.com for more details or just book tickets online in the Lower Terraces.

If you have any special needs please contact us on +44 (0)1736 810181 and we will help in any way we can.”

Lighthouse Cinema Newquay

King Street, Newquay. TR7 1AA Tel: 01637 878650

Web: https://wtwcinemas.co.uk/newquay/

“Lighthouse Cinema, Newquay is situated off Crantock & King Street, 50 yards away from the pedestrianised area of Bank Street. Pay & Display car parks are nearby at St George’s Road, Mount Wise, The Bowling Green and Tregunnel. The Cinema is a very short distance away from the town centre bus station, and a short walk from the train station, which is at the opposite end of the town centre.

Wheelchairs

All screens are accessible to wheelchair users, with Screens One & Two on the ground floor, and Screens Three & Four on the first floor accessible either via the foyer stairs or lift.

Hard of hearing & visually impaired

All screens have sound enhancement (Infra-Red Systems) for the hard of hearing.

All screens are equipped with Subtitling systems and also Audio Description for the visually impaired. Box Office & all Concession points are fitted with Hearing Loop systems, Switch your assisted hearing device to the T position.

Subtitled performances

Should there be a film you wish to see subtitled, please contact the box office and we will attempt to schedule a screening in. Please note not all films have a subtitled option.”

The Lost Gardens of Heligan

Pentewan, St Austell PL26 6EN Tel: 01726 845100

Web: http://heligan.com/

“Heligan continually works to ensure that all visitors, no matter what their ability, can gain the most from their visit and have the best possible access to our facilities and services.

Car Park

Disabled parking occupy 10% of the total parking area; situated nearest to the entrance, these bays are on flat ground and have a tarmac surface. The parking bays start at approximately 50m from the entrance facilities.

Facilities

We have ample toilet facilities on arrival, including left and right hand transfer disabled toilets for wheelchair users, as well as baby changing facilities. Further facilities are available inside the gardens at the Steward’s House, including disabled. Our Heligan Shop, Plant Sales and Tearooms all cater for visitors with disabilities.

Armchair Tour - Throughout garden opening hours an exploratory film of the gardens is displayed in our Conservatory outside Plant Sales, taking visitors on a journey through the more inaccessible parts of the garden. The film also features informative commentary given by Heligan staff.

Wheelchairs

Manual wheelchairs are available to borrow from our Visitor Reception on a first-come first-served basis. There is no charge for this but please do ask for advice from a staff member before going off to explore the gardens. People are welcome to bring their own motorised wheelchairs or scooters but please be advised that this is at your own risk.

Assistance Dogs

Assistance dogs on harness are welcome throughout the year.

Access within the gardens - Most of the 13-acre Northern Gardens is accessible and there is full access to Horsemoor Hide (the indoor heart of our Wildlife Project), and the Steward’s House. The Northern Gardens lies on a gentle downhill gradient, so please remember this when you want to make your way back to the exit.

The Jungle and Wider Estate are unfortunately not easily accessible to everyone. The gradients of the pathways to these areas are very steep. For this reason we ask wheelchair users to refrain from entering these areas.

We have free maps and Wheelchair Access maps, which will help you to get an idea of the site and its size.

Companions who are required to assist disabled visitors are admitted to the gardens free of charge.”

Lanhydrock House

Bodmin PL30 5AD Tel: 01208 265950

Web: https://www.nationaltrust.org.uk/lanhydrock

“Adapted toilets in car park and near the house. Wheelchair access to the building. Gardens have uneven and loose gravel paths plus slopes – map of accessible route available. Two single-seater PMV’s available, booking essential. Step to entrance. Four wheelchairs available for loan. Ground floor has six steps down to billiard room. Stairs to other floors, but lift available to first floor. First floor mostly level access, some steps, photo albums available. Shuttle service operates from reception to gardens.”

Flambards Adventure Park

Clodgey Lane, Helston TR13 0QA Tel: 01326 573404

Web: https://www.flambards.co.uk/

“Parking

There is plenty of FREE parking for disabled persons close to the entrance of the park.

Guide dogs

Guide or assistant dogs are welcome in the park but must stay on a harness at all times.  They must be registered with an ADUK logo fully visible with a full laminated I.D Card. For safety reasons, dogs will not be able to accompany guests on to the rides.

Wheelchair access

There is wheelchair access around the park. Please ask a member of staff for a Flambards disabled route guide to help you during your visit. You may bring your own motorised scooter with you (we do not provide motorised scooters for hire).

Wheelchair hire

We have a limited number of wheelchairs that are FREE to Flambards disabled guests to borrow during their visit.  We highly recommend you reserve a wheelchair before your visit on 01326 573404.

Carers

There is a reduced price for a disabled person and a carer.

Proof of disability - Flambards admission staff have the right to ask you to show a valid disabled identification card. You can bring any of the following:

•    Disability Living Allowance Record Book

•    Invalidity Benefit Book

•    Visual Impairment Reg. Card (BD8)

•    Blue/Orange Mobility Pass for named person

•    Letter from a medical practitioner on their or hospital letterhead (not a photocopy)

•    Disabled person’s Rail card/ Bus Pass”

Wheal Martyn

Carthew, St Austell PL26 8XG Tel: 01726 850362

Web: https://www.wheal-martyn.com

“Due to the historic nature of the Wheal Martyn grounds access to some parts of the site is limited. The interactive gallery, shop and cafe are fully accessible and every effort has been made to make as many areas of the wider site as accessible as possible.

Visitors with enquiries concerning accessibility issues are strongly encouraged to ring the before visiting on 01726 850362 to discuss their needs with our staff.

Visitors should note that:

The country park is set on a hillside.

There are uneven paths around the historic and nature trails.

  • There are sets of steps at various locations around the historic and nature trail.
  • The Pit viewing platform is a half mile walk up hill, with several flight of steps and uneven paths along the route.
  • Some areas of the site may be unavailable to the public at short notice, for example when blasting is taking place at Wheal Martyn Pit the viewing platform will be off limits for safety reasons.

Clay Tale

sharing the stories of the clay The Sensory Trust has created a new app and sensory guides to immerse people in the stories and experiences of the clay area, an extraordinary post-mining landscape in the heart of Cornwall

The Clay Tales app is a story walk based on the trails that criss cross the china clay landscape around St Austell, Cornwall, England. The app explores the landscape, community and industrial heritage of the area using the stories of local people and the poems of Jack Clemo. We have gathered tales from people who have lived and worked in the area and who have kindly shared what life has been like and what the clay industry has meant to them.

A Braille version of this guide can be found at Wheal Martyn China Clay museum.”

The National Trust

Web: https://www.nationaltrust.org.uk/features/access-for-everyone

The National Trust has a free information booklet; “Information for Visitors with Disabilities”, which gives information on the Trust’s most accessible properties. Visit the National Trust website for more info. Free admission is available at all National Trust properties to the necessary companion of a disabled visitor. Contact them for more details: 01793 817634 accessforall@ntrust.org.uk

English Heritage

Web: http://www.english-heritage.org.uk

English Heritage also have an annual “Guide for Disabled Visitors”. Braille, tape and large print versions are also available. Visit the English Heritage website which has a specific area with information for visitors with disabilities.The free booklet can be obtained at many English Heritage sites or by contacting: Tel: 0870 3331181 or Email: customers@english-heritage.org.uk


Walking & Cycling

Camel Trail

A disused railway running from Padstow, to Wadebridge, Bodmin and on to Bodmin Moor. Although not a tarmac surface, it is mainly smooth, ideal for wheelchair users, pram and buggy pushers and people who have difficulty in walking on uneven surfaces. Distance: 17 miles in total

Daymer Bay to Polzeath 

Distance: 1.5 miles (approximately)

Tehidy Country Park Walk

The first is a circular walk which follows a mainly level unbound surface around the historical estate of Tehidy Country Park taking in beech woodland and lakeside views. The longer walk would be more suitable for the more adventurous wheelchair user.

Bodmin Beacon Local Nature Reserve

Has a car park for about 20 cars. The car park is tarmaced and suitable for wheelchairs, pushchairs and for people with mobility difficulties, however please be aware the car park is situated on a slope. There is access onto the main field for wheelchairs through a RADAR locked gate.

Cardinham Woods, Bodmin

The Lady Vale walk is a picturesque all ability route through the beautiful cardinham woods, so everyone should be able to enjoy it including those who visit with wheelchairs or pushchairs

Goss Moor Multi-use Trail

This 7 mile (c. 12 km) circular trail winds its way around the little known expanse of Goss Moor. It is mostly flat and relatively easy - much of it off road - allowing disabled and novice walkers and cyclists easy and safe access to the moors

Golitha Falls National Nature Reserve, Bodmin

On-site parking, easy-access track


Transport

Parnells Taxis

Tel: 01208 75000 24/7 Service

Have a fleet of cars that are licensed to carry up to 4 passengers and Minibuses can carry up to 8 passengers. Parnells also have Mobility & Wheelchair Access Taxis. They operate from Bodmin, so pre booking is essential.

A 2 B Taxis

Tel: 01872 272989

The largest taxi and private hire business in Cornwall, based in Truro.

Their comprehensive fleet includes; saloon cars, seven and eight seat multi-purpose vehicles (mpv’s) with wheelchair access, 14 seat minibus, and coaches with 33, 35 or 53 seats. Booking is essential.

Plymouth City Bus 11A

The bus from Padstow Touring Park to Padstow runs hourly. The request stop on the opposite side of the road to the Park entrance is not surfaced or raised. The bus stop to Wadebridge is on the grass verge.

Expert from Plymouth City Bus’s Website:

“We want to make travelling by bus easier for people with accessibility needs and here are some of the ways in which we help:

Wheelchairs and Scooters

Wheelchair users are very welcome on board our buses. we are also able to accept some class 2 scooters (up to 1000mm length x 600mm wide) but please note that the scooter 'turning circle' must be no greater than 1200mm.

In order to establish if your class 2 scooter is compatible, we can arrange for a home-visit assessment from one of our dedicated accessibility officers.

At present, UK regulations only allow one wheelchair or scooter to be carried in the designated space.

Wheelchairs and Scooters must be reversed up to the 'ironing board' style cushion and brake applied.

Our drivers will try their best to ensure wheelchair users can board first to access the designated space and we welcome the co-operation of other passengers in making the space available.

Ramps

Many bus stops in the city have raised kerbs to allow wheelchair users to board and alight easily. If there is no raised kerb available, our bus can deploy a manual ramp to give access.

Contact us

To book a scooter or wheelchair assessment, apply for a help me card, provide feedback or to talk to one of our accessibility officers please contact us at:

Plymouth Citybus 1 Milehouse Road Plymouth PL3 4AA

Customer services: 01752 662271

customer.services@plymouthbus.co.uk”

Black Tor Passenger Ferry to Rock

The Black Tor passenger ferry between Padstow and Rock has been designed to take wheelchairs.  It has a ramp that comes down at the front so that you can wheel straight on. At low tide the ferry runs from the lower beach and this is not wheelchair friendly.  It is better to wait for the tide to come in and get the ferry from the ferry slip.  At Rock the ferry puts down on the beach.  At very high tide, it goes straight onto the slip way.

Equipment Hire

Trail Bike Hire Wheelchair Hire

Hire Wheelchairs on a daily basis.

Trail Bike Hire, Unit 6, South Quay, Padstow, Cornwall, PL28 8BL.

Tel: 01841 532594

Email: info@trailbikehire.co.uk

Tremorvah Industries Equipment Hire

Based in Truro, Tremorvah Industries sell and hire a selection of equipment.

Unit 8, Threemilestone Industrial Estate

Truro

TR4 9LD

Tel: 01872 324340

Web: http://www.tremorvah.co.uk/ 

The British Red Cross

The British Red Cross loan equipment such as wheelchairs, high back chairs, commodes, wheeled shower chairs etc.  They deliver for a suggested donation of £10.  Contact them at Lighterage Hill, Truro, TR1 2XR

Tel: 01872 267953

Concern Wadebridge

(Registered Charity 1160700) is a Member of ShopMobility.  They loan Mobility Scooters, wheelchairs and Walking Aids, to help people access Wadebridge and the Camel Trail. They also loan equipment for people to take away on holiday or visiting Wadebridge.

Tel: 01208 812392 for prices and availability.

Beach Wheelchair

Available for free hire at the following beaches:

  • Fistral beach, Newquay
  • Perranporth Gardens Charities, Perranporth beach
  • Riviere Sands Holiday Park, Hayle
  • St Michael's Mount, Marazion, and
  • Seaton Beach Cafe, Seaton beach, Looe

Padstow Touring Park Accessibility Information