FAQS

Regarding the experience

What can I expect from Apocalypse Rawhide?

The legend lives on—Apocalypse Rawhide is saddlin’ up for its second season, and the stakes are higher than ever. This ain’t your average haunted house—it's a full-blown Live Action Zombie Shootin’ Experience where the Wild West meets the walking dead.

You and your posse’ll strap on high-powered irShotguns and take on the role of Deputy Sheriffs, marchin’ straight through a zombie-infested frontier town at Rawhide. It’s up to y’all to clear the horde, defend the town, and make it out alive—or die tryin’.

Where is the experience located?

Rawhide Western Town at 5700 W North Loop, Chandler AZ 85226

Does the experience take place in an indoor or outdoor venue?

The experience will be held in an outdoor venue. You will have the option to check in and wait for your turn inside the saloon.

How long does the experience last?

20-35 minutes. Expect about 5 minutes of that time to be training on the irShotgon and briefing on your mission.

What dates is the experience open?

Please see the calendar for open dates and times.

When should I arrive?

We suggest arriving at or within 15 minutes of the time you selected as your ticket.

Is there air conditioning?

The experience takes place outdoors and therefore has no air conditioning.

Is the experience accessible for deaf people?

Yes

Will there be strobe lights?

No

Will food and beverage be available on site for purchase?

Yes, food trucks will be available onsite and a bar will be open for those 21 & over.

Can I take photos or record the experience?

While we encourage photos before and after, while inside the experience it is recommended to keep your phones in your pockets and your eyes on the prize - zombie shooting takes concentration and the Undead of the old West don’t take kindly to flash photography

Are there chairs available? Can I be seated during the experience?

There will be limited seating while waiting for your experience to start, once you begin this is a walking attraction

Will restrooms be available on site?

Yes

How do I become a zombie?

Please fill out this form to apply.

Access to the event

Do I need to arrive at the start of my scheduled session?

Yes, tickets are specifically timed, so arriving too early or too late is not advised.  Please arrive at or within 15 minutes of your ticket time.  Please note this is an arrival time and not the time you are guaranteed to enter the experience.  Worried about the wait?  Upgrade to a VIP Ticket today

What happens if I arrive late?

We will try our best to accommodate you or reschedule your tickets to return at a later date and time.

Can I bring animals?

Unfortunately pets are not allowed on the grounds of this venue.  This is also a jump scare/scary attraction and is not well suited for any type of animal.

Are service dogs allowed?

For this event you will need to carry a laser tag irShotgun with both hands to participate.  This is also a jump scare/scary attraction and is not well suited for any type of animal.

Is there an age requirement?

13 and over is suggested, under 5 is not allowed.

Is the venue ADA compliant?

Yes, but this attraction takes place in a western town with dirt streets and small stairs.  Please let our staff know on arrival if you might need to utilize ADA bypasses

Is there parking available?

Yes, paid priority parking and free general admission parking is available

What if the weather is bad?

This event will take place rain or shine. We will only close the event if the grounds are deemed unsafe due to severe weather conditions or damage to our infrastructure. Tickets are non-refundable, but in an emergency closure scenario, we will exchange your tickets for another date.

What are the prohibited items at the experience?

Flash photography, alcohol, anything which may disturb the other patrons.

Are wheelchairs available to rent?

No

Tickets

Where can I get tickets?

• On the Fever App, available on Google Play and the Apple Store.
• On the Fever website.
• Tickets can be purchased onsite (subject to availability, ticket prices are higher compared to online purchases)

What is your refund/exchange policy?

All tickets are non-refundable. Ticket non-refund terms and conditions are agreed to before purchase. In special circumstances, we may be able to help reschedule your ticket to another date and session that has not already sold out. Please contact us for more information. Be sure to include your ticket order number.

Do I need to print my ticket?

No, your contactless tickets will be validated directly in the Fever App.